Premier Inn London Waterloo (Westminster Bridge) hotel in Lambeth

The location is the strong point of this hotel. We are staying there as a family and the room is a disaster… a horrible musty smell. I asked to clean the mold that was on the pseudo window (should I say the skylight!) of the room. My daughter has asthma, it’s very complicated. Everything smells musty, I am very disappointed with this hotel. We stayed there a few years ago, it no longer has anything to do with what we experienced.

Hotel in an excellent location at fair prices. Abundant and quality breakfast. Perfect soundproofing of the rooms. The only criticism is the blocked window which does not allow for fresh air. The bidet is missing. A heartfelt thanks to Dana, Orlando and the breakfast staff.

Great everything! Our absolute highlight was at breakfast when my daughter had a happy birthday headband on, and the lovely staff appeared with a warm chocolate brownie and whipped creamed with happy birthday written on it and sang to her without any prompt or request! Really made our stay 😀

Impossible to get hold of the hotel reception. I lost a high value item there. Called the hotel 8 times over the next 2 days, no one ever answers the phone. I then called customer reservation team who could get hold of the branch staff but by the time the call was transferred no one answers again. This is absolutely appalling. If anyone wants to investigate, reservation number BBY5372083.

The Premier Inn London Waterloo (Westminster Bridge) hotel, located at 85 York Rd, London SE1 7NJ, offers an ideal location for both leisure and business travelers. Nestled in the vibrant South Bank area, it is just a short walk from some of London’s most iconic attractions, including the London Eye, Big Ben, and Westminster Abbey. Its central location provides excellent connectivity, with Waterloo Station nearby for convenient access across the city. The hotel boasts modern, comfortable rooms designed for a relaxing stay. Guests who book higher-floor rooms, such as the 10th floor, can enjoy breathtaking views of the London skyline. A particular highlight is the stunning sight of the London Eye, beautifully illuminated at night. Amenities include plush Hypnos beds, blackout curtains for restful sleep, a choice of pillows, and free Wi-Fi. The on-site Thyme restaurant serves delicious meals throughout the day, ensuring a convenient dining option for guests. Whether you're in London for sightseeing or business, the Premier Inn London Waterloo delivers comfort and value in an unbeatable location.

We recommend this hotel for its excellent location and rest. It is soundproofed and rest is more than guaranteed. It sleeps 10. The breakfasts are very varied, and you have a lot to choose from. Now, I thought that 4-star hotels would be like those in Spain, and no. This one has no telephone, no safe, no mini bar, no amenities (you can buy them in a vending machine), no towels (you have to ask for them at reception). But still, I would repeat.

Very small rooms, which is to be expected in Europe. At the end of the day, there are two reasons to book this hotel: Price & Location. Price was super affordable and location was perfect! Unfortunately the front desk does charge you if you request to check in early even if your room is already ready. Depending on how much sooner you can check in, it may be worth it. We opted to check in early.

Great hotel and right beside the train station

We stayed last weekend & everything was fine (check-in, location, service), apart from the room! All the bedding was damp! When we checked in we noticed it was a bit damp, but thought it had just been washed, but when we returned later it was worse! The staff did what they could, but it meant that we had to change all the bedding at midnight. Next morning we realised that the damp was coming from the bathroom & making the bed damp. Worse thing is we have made a complaint & a week later not even an apology! Not impressed Lenny!! They have issued a full refund & apology, 5* thank you premier Inn!

Lovely clean room breakfast lovely,had gluten free toast

We booked room 1402 and I have to say the best room for a cheap price and a view that ever gets bored, staff have been next level everthing we have needed they have been there for us, was our sons 13th and they give and give for us, would recommend staying again. So if your looking for a room with a view for a good price ask for 1402 and you won't be disappointed trust me. Celing to floor glass windows perfect.

I am staying at the Premier Inn hotel at Waterloo for a visit to London with my 12 year old son. This hotel is great value for money. The room isn't big, but big enough for people who spend their days touring the city. The room itself is clean and the bed is very comfy (positively surprised me). The location is also great. A few minutes walk to Big Ben and close to 2 tube stations (Waterloo and Westminster). There is also an option for breakfast and dinner. We took the breakfast option. The variety in breakfast isn't very big, but if you compare it to the costs it is ok (kids don't pay so I payed just 13 pounds for the both of us). I would like some salad or more vegetables at breakfast though.

Premier Inn London Waterloo (Westminster Bridge) boasts an unbeatable location near major attractions and transport links. Guests appreciate the clean, comfortable rooms and friendly staff. Spectacular views from higher floors add to the appeal. While some find rooms compact and breakfast basic, the value for money and prime location make it a top choice for travelers seeking a convenient and budget-friendly stay in central London.

All good, especially the location.

Very quiet bar in the middle of the mayhem

Basic room. AC wasn’t working. A lot of money for what it was.

I often stay in Premier Inn’s because generally you know what you’re getting and I’ve never had any reason to complain. This hotel is in a great location, staff are helpful and the rooms are a little on the small side, but fine. But if you want any sleep, do not stay in room 103. I can’t comment on any of the other rooms but 103 was horrendous for noise. I was kept awake well into the early hours and woken early with the noise from other people’s bathrooms, traffic (so loud you would think the windows were open) but worst of all was the constant bumping/banging of some sort of door or a gate or something… every few minutes. There was no phone in the room (to call reception and request to be moved). To make matters worse, the wifi was shockingly bad and the room seemed to be in an area with very minimal signal so I couldn’t even use my own data. Thankfully I only stayed for 1 night, I couldn’t have suffered another night with hardly any sleep.

We definitely enjoyed our stay at the Premier Inn hotel. Location is amazing. Close to major attractions and transportation. The Hotel staff is amazing, and made us feel at home. The rooms have plenty of room and very clean, with good amenities for the price given. Breakfast and Meal Plans available with great value. Totally recommended.

Lovely hotel, the old hospital part has such great character and features. The rooms are really clean and air con works a treat. The staff are really friendly here too. Only minor very minor point is the dirty windows outside. Would be nice for the view to clean them regularly.

Standard premier inn. Closely located to Tommie's hospital

Good size room, very clean and great location

Super central hotel, 3 minutes from the London Eye. Next to the Waterloo metro stop so it is very well connected. My room was spacious and very clean, if you want them to make your room you have to let me know (if you don't let me know they won't make it). The breakfast is very correct and children do not pay. To highlight the kindness of Sofia at the reception who speaks Spanish and gave us a lot of advice! I recommend it without a doubt!

Everything you'd expect from a Premier Inn

Nice central hotel, ideal for seeing the sights. Rooms were clean and tidy. The buffet breakfast was actually very good for one of the chain hotels. Overall 8/10

Fantastic hotel. Cosy, clean, and close to a Waterloo station in London.

Very correct. The only thing is the carpet but highly recommended

Great location overlooking parliament and Big Ben, Waterloo station 5mins. Room on top 14th floor, small family room. Clean, quiet and usual premier inn standard. Although shower screen seal was broken and leaked water onto floor. Wasn't bothered as we were only staying overnight but would have been a problem if staying longer. Staff courteous and efficient, stored bags after checking out so we could make the most of our last day. Breakfast good as usual, hot, cold, pastries buffet. Good stay overall. Excellent location for sightseeing

Dead bugs on window,stained quilt,toilet noise,WiFi does not work,window broken,not a good place to be

Staff were absolutely lovely and looked after us, particularly being so kind and lovely to our daughter, her first trip to London

Premier Inn as you would expect but with excellent service by all staff. Good location for sightseeing and getting around London will return!

A wonderful hotel near Waterloo station. We stayed here for about 6 nights when visiting London with our 3yo. The staff is wonderful and very friendly especially towards kids. Cleaning has to be requested before 12 noon at the front desk downstairs. The rooms include amenities like soap but if you need slippers or tooth brushes you will need to buy them at the lobby from the vending machines. We did have the breakfast here on our first morning and it’s an all you can eat English breakfast. The breakfast is decent. Since we like exploring food options we opted to try out other places for breakfast the remaining days. We had a room with view of the London Eye which is beautiful at night.

Not as good as it used to be but is in excellent location.

Clean. Nice staff. Lost a point because we couldn't switch the bathroom fan off.

Great for a stay if your in the south bank Comfy beds and friendly staff What more could you want when visiting the capital

Very central hotel. Waterloo station 5 minutes walk and bus stop 10 meters away. Cleanliness of 10. If you want your room cleaned you only have to ask for it in the morning. Excellent breakfast. I recommend it. We have had dinner twice in the restaurant and it is very good too. All the staff are very friendly. The room was very clean and so was the bathroom. Great value for the price. Negative point: a mini fridge would be ideal

Quick service, quiet room, slept well, excellent breakfast.

Good location, bed was comfortable, friendly receptionist. However, there were no toiletries (toothbrush or toothpaste) or hotel slippers.

Pick your room. Rooms can be from bad to very good.

Very clean, near the Waterloo station. We could see the London eye from the room. Safe area for family with kids.

Very quiet, location is brilliant

Nice cozy hotel with great service and staff The hotel is located in the center and close to attractions and historical buildings

Great hotel after a long day of adventuring or travelling. Rooms were small and so were the bathrooms but it had everything we needed. The breakfast was amazing everyday.

Friendly service, comfortable rooms, and amazing breakfast. We enjoyed our stay, checking in and out was super simple. For the price you pay, having to pay more for a decent WiFi speed was a let down. Other than that, a great place to rest if you're in the area for a weekend.

We stayed at this hotel for 6 nights. There are some cons and pros: Pros: Location is so good, and it is close to everything within 30 minutes of walk. Big Ben and London Eye is steps away, and many small grocery stores nearby. Waterloo Station is 2 mins walk. Room is quiet. Staff is friendly. Cons: Internet speed is very slow. Room is a bit colder as there is only one AC in the room. No fan in the bathroom, The room is very tiny with no microwave or small fridge as other basic hotel. Very few choices with TV channel. For the price I paid, it is still a decent choice

Great hotel very clean staff amazing will stay again

Thank you for everything and the Breakfast in the morning's and they is no full English breakfast I was after I was Disappointed about and the bedroom we stayed in Is smoll and the bedroom is bit high for me and the tv is very close to the bed and they is no Leg space at all . And is very nosiey I can hear people and the door is bit cold in the Room I am in and the Vanction are Amzing walk and very close to the theatre and Restaurants we went to and family and friends and couples are very welcome to stay any time

I spent one night here with my granddaughter and everything was fine. We had breakfast with good vegetarian options for me. Beds were very comfortable and the shower was perfect. A great location close to Waterloo station.

Fantastic experience! Staff were hospitable and very helpful when we needed taxis, questions or directions. Rooms were clean and comfy. Perfect location in Westminster area. Walking distance to many London highlights. Starbucks right across from the hotel. Lol Would definitely stay again.

This is overall an excellent hotel at a very reasonable price for London. Very clean and well organised. Staff are very friendly and welcoming. Highly recommended

The location is unbeatable, in the center of London, two minutes from the London Eye and Waterloo train station as well. Clean rooms. Breakfast at this hotel is very well priced and has many vegan options. We will repeat for sure!

Très bien situé , belle chambre , par contre je ne recommande pas le restaurant... Pour un hôtel 3 étoiles je trouve que ce n'est pas adapté malheureusement...

Excellent value hotel. Amazing location 2 minutes walk from Westminster Bridge.