Premier Inn London Uxbridge hotel in Hillingdon

Nice hotel. Used it for 2 nights for sleeping purposes only. Out all day so no interactions with the staff. The staff we did see, were friendly. The room itself needs work but was clean and neatly laid out.

This is like most premier inns, clean beds comfy secure. What let this place down hugely was the restaurant. We went to get a table in the huge dining area that could easily have 60 - 70 covers I'm guessing. There was 2 people in there at the time one being a gentleman stood Infront of us waiting to be served. We got turned away as we had not booked. When we asked why as there was no one in the lass said she would be too busy. There was clearly an issue between the waitress and the chef as the night before they were arguing where patrons could witness it all over a pint. Then the same night we got turned away, the chef came out shouting down her phone that "she's going to lose me my job!" Great look. Then the following night whilst standing outside I witnessed the restaurant waitresses finish and jump into their very nice new BMW that they had parked in the disabled bay closet to the entrance. I know that you shouldn't make assumptions about disability however there was no blue badge. The reception staff were helpful and attended to any needs that I had.

Very good experience , Breakfast was nice Franca was nice

Me and my family had very pleasant stay, and all team members very super helpful - checking in with Sammy was great and Sammy was very accommodating. Kurtis and Antuila went above and beyond in their customer service. The rooms are good/decent size and I am surprised for the stars it’s showing on google reviews. I would definitely recommend to visit Premier Inn Uxbridge

Lovely experience here in uxbridge premier inn....speedy and trouble free check in by a young lady called franka....room spotless and spacious and comfortable bed as usual in premier inn....had meal deal which was great value, evening meal was really tasty and served by saran who went out of her way to explain it was no longer a beefeater but a premier inn thyme restaurant.....the barman took my drinks order, I saw his name badge and I think it read Ricardo...he was very friendly and chatty and looked after our party of 4 very well...all in all a faultless experience in uxbridge....highly recommended...

The staff were very hospitable, Allison is a lovely lady, very polite. Raakesh, a good lad, took care of any requests I had, generally the staff are very nice. This Premier Inn does appear to be under staffed at times, where one person has to deal with multiple tasks at once so that does need to be restructured.

Very good gateway everyday was like a home away from home All the staff member are kind. Especially two Asian girls named Sharon and Franca were very helpful and jolly Would definitely recommend

I stay here on a regular basis and I've never had a bad experience. The staff are super friendly and helpful, especially Raakesh who always makes things happen. However I can't comment on the restaurant as we have catering elsewhere.

Recently visited Premier Inn and I must say it was one of the best stay I ever had . From the breakfast to dinner everything was perfect. Franca and sharon were amazing there was a perfect coordination between them. Always happy to help Food came out perfect. PS. Peppercorn sauce is kinda expensive and quantity very less. Otherwise it's a very good gateway.

Excellent customer service, from Franca, Ricardo, Raakesh all the staff welcoming, helpful and friendly And the cleaners are excellent too and the rooms are kept nice and clean. Would definitely recommend staying here

Fantastic stay at the hotel from start to finish. Rakesh, provided a personal touch during our stay. We did not request our room to be cleaned but requested fresh bath towel, where he brought these up.personally. He is very knowledgeable of the local area. Will stay again in future. Rooms were clean and tidy. Hotel kept in a very acceptable condition.

Perfect location for my business trip I often use premier inn's all over the country for the simple reasons you know what you are getting. Although some stand out more than others this hotel is fantastic very quiet and a great location i was met by a reception guy called Raakeesh he went above and beyond his duty to make me feel welcome This is Top Quality Service If this guy wants to move up north there is definately a job there waiting for him in my company😁 Well done premier inn.

Recently stayed at premier Inn and it was really a lovely stay, honestly I did except much as it has been changed a lot through times , and it is also not a beefeater anymore, and mostly it seems to be understaffed . even after that the staff is still lovely and kind and always have a smile . Trying to Manage everything . There was this one waitress named franca . She was very friendly and professional . We saw her running to reception as well managing the restaurant bless her she did all with a smile and was very helpful. Would definitely return with a chance of seeing more staff. Thank you

Stayed with my family on 30 th of April Everything was lovely , housekeeping always a had a smile on their face most of the time.Specifically there was a girl named Franca in the restaurant she was very sweet and bubbly . Had a smile for each customer , checked on me after each course. Overall it was a very good stay Would definitely return.

Room was really quiet and the bed was comfy. Raakesh on reception couldn’t do enough for us, 10/10 service. Would stay here again.

That's my zone to get away for a while

I don't know because it was the disabled room the water in the shower was not hot consistently or the bath and the air-con cannot turn into warm heat.. that made my stay uncomfortable because it was cold and couldn't even have a hot bath.. other services and the front of house staff were excellent. Provided us with extra Pillows.. the king sizs beds was perfect.. best night sleep.. I had in month's. The breakfast and dinner was great standard value for money..

Lovely friendly staff and very helpful

My partner and I recently stayed at premier inn Uxbridge the staff were outstanding! the members of staff were super helpful during our stay. The management team have been extremely professional, also providing a marvellous service throughout our stay. I would very much recommend this Hotel and restaurant. :)

Lovely beds as always but the hotel stank of vomit and none of the windows opened so was smelly and stale. Love Premier Inns so this was disappointing

If you want to be woken up in the night by staff knocking on your door on Christmas day telling you the check-in staff forgot to take payment and it can't be done in the morning or they'll call the police then I really recommend it. 🙄

It's 1am in the morning and I can't sleep because of the way I have been treated. Due to a genuine misunderstanding over prepayment (I'd given my card details when booking and had checked in and been given room keys, so assumed payment had been taken) I had two male members of staff knocking on my bedroom door at 10.20pm saying I hadn't paid. When I said I thought I had and I'd check and if there was an issue I'd pay in the morning. I was then told the police would be called. All this while I was in my pyjamas. I was duly walked to reception, still in my pyjamas to pay at 10.40pm on Christmas Night. I feel intimidated and distressed. So much for the Good Night promise.

Despite being slightly stretched being just before Christmas, the staff really went the extra mile in looking after us. Just one example, we hadn't taken all our food when we first sat down; Raakesh had some more brioches cooked from scratch when breakfast was officially over. The layout here is pleasant. Plenty of parking.

Love a premier inn. We grabbed an overnight stay for £59 whilst visiting a family member at Hillingdon hospital. Everything was fab except the parking which cost an extra £15 a night in the car park opposite and we had no pre warning of this. Street parking was limited to 2hrs. The parking knly gave you 3 options , 2hrs, 3hrs or 12 hrs so be warned it may not be cost effective in the long run. However without a car, Uxbridge Tube station os dead opposite the hotel which makes it especially handy if you wanted to explore London, see shows, or stay somewgere without paying London hotel prices. You are in the heart of the town centre so great shopping options. Primark was nice and big and just a short walk from hotel. Theres a bar and restaurant in hotel. We paid £10.99 for cooked breakfast and £8.99 for a continental which was worth it. ** Heads up though! If you do bring a car make sure its Ulez qualified or go online to pay the daily rate. My brother in law wasn't aware of this and got 6 fines for entering the zone each time he came back and forth to the hotel. As we were down there a week visiting someone in hospital he didnt know this until he arrived home and got the letters x 6 at £190 each!

Our room was 30 degrees, AC broken, and felt tired and dirty. The staff are over worked, shocking management having front of house man the reception, help as waiting staff in the bar/ restaurant and 1 chef on a busy Saturday. Half the EV chargers are broken. But nice to have BP pulse there.

I will not stay in this premier inn again. It was a really bad experience. Only stayed one night with my wife and daughter, but none of us had and sleep. The rooms are really really noisy. We were in room 7 and the door was constantly banging, the rooms don't have adequate sound proofing and the noise from upstairs was awful. After complaining at 130 in the morning, nothing improved. I use premier inns many times a year and this was the worst for sleep I have ever had. Having used the other premier inn in Uxbridge (which wasn't clean), we atleast got some sleep there. If you are given room 7, ask for another room, and take ear plugs.

“Had an amazing stay at premier inn slough—the room was spotless, the bed was incredibly comfortable, and the staff went above and beyond to make me feel welcome. Perfect location with great amenities; I’d definitely stay here again!”

Used as a stopover on the way south, nice clean and modern Premier Inn, with a large restaurant.

Stayed here for 2 nights in a family room. Windows do not open, so was extremely hot with 4 people. They said fresh air was coming through the rooms however was not. Rooms were not cleaned thoroughly. We found pieces of glass underneath the put up bed and in one of the duvets was a tooth! Very unhygienic. No fan in the bathroom so it got extremely steamed up and stuffy. Payed £5 for ultimate WiFi for 24 hours however it did not work whatsoever and was no signal at all in the area.

Stayed here for a gig at Wembley Stadium. Worked perfectly! One tube, about 10 -15 mins easy walk from hotel. Tube takes about 20 mins to Wembley, guess about 40 mins into central London. Other than that exactly what you expect from a Premier Inn. Other than other gig goers, felt like an office worker location so was nice and quiet.

The rooms are very basic. Some of the staff are not interested in being there and one of the staff members was a little rude to say the least.

If internet is important to you, then you will struggle a little. The price is also high, they add VAT to the shown price.

10 minute walk to tube. Comfortable,clean. Only gripe, no food available the Saturday night due to payment problems with the system. Couldn't even get a drink.

If your a workman, don't stay here. 2 nights I was here at least 8 vans had been broken into, the man on the desk just smirks and smiles. They didn't even call the police or wake anyone up. It's a place for criminals. No police presence at all. Corridor constantly stunk and room wasn't clean either but mainly it's not a safe place. No barriers, and unprofessional staff.

Stayed at the hotel on 21/6 for a family funeral. Hotel is easy to find with a Sat Nav or goggle maps. Plenty of parking and disabled parking. Hotel was clean and tidy. The lady on reception professional and polite. Not much in the way of views from the hotel windows.

Worst ever experience at a premier inn. 2 nights, over £300. What a rip off. Strange people wandering around the car park at night. Damp, filthy rooms.Too hot, no opening windows, no real hanging space, no desk space, no shelves. Utter rubbish - AVOID at ALL COSTS. Asked how our stay was and when started, the receptionist switched off and wasn’t really interested. Logged on and left this review as the place was so bad! You need to be warned Stayed at Prem Inn Craven Drive Preston on way home - what a difference. Clean, fresh, pleasant, friendly - interested staff!

Rooms, service and location were all good. However the corridor in between the reception and our room smelled as though someone had vomited in the not too distance past and the smell was lingering…

I was very lucky here: my van wasn't broken into. But in the early morning there was a 50 ISH white bloke, short grey hair, about 5'10 eyeing up my van. He pretended to be a beggar when I approached and I let him know what would happen to him if he so much as touched the van. I drove off shortly thereafter. Would only come here again if driving a car.

Does what it says on the tin. The reception area makes you feel like you are entering a museum minimum security prison. Passages are dark and gloomy but rooms were pleasant enough. Large room with reasonable size desk. Huge bed that was very comfortable. Bathroom was adequate, I don’t like a bath and hate a shower in the bath, but that’s just my opinion. Bathroom was clean and well maintained so can’t really complain. Breakfast was to be expected. Not the greatest choice but better than nothing.

Ideally based hotel for getting into London without being in London. Just a 10 minute walk to town and the tube with a ride of 40 mins into central London. The hotel is fairly new and has loads of parking. The reception was easy and the staff were excellent and helpful. The restaurant is connected so no walking outside. The breakfast was really nice and cooked fresh, it's all you can eat full English and continental. Will be staying there again in the future.

Sadly, on this visit, our stay was not good, primarily for two reasons. The restaurant closed at 7.00 p.m. for "technical reasons". Really? We had to drive out to get dinner which is not the idea when staying in a Premier Inn. Disappointing. Next morning, the restaurant was reopened so we decided to have breakfast. The continental options were fine. The cooked options, without exception, were all cold. We were hungry, so we ate it, but I did mention it to the chef who merely looked vaguely surprised. We will go back, as this hotel is usually very good, but not this time unfortunately

Not good enough for £200 for two nights Air conditioning not great Difficulty using shaker bath tub Tea sachets and sugar sachets not refilled. Our room was not cleaned during our stay. Don't accommodate Muslims as we politely requested breakfast to be served before 6am, our request was declined. To be honest I would not stay here again as me and my beautiful wife hated it. We love London Uxbridge just not this hotel. Not great value for money. Feel ripped off to be brutally honest.

Good straight forward business hotel but don't eat in the Beefeater next door. Go to the pub opposite or into Uxbridge

Hotel stay was great! Staff really friendly & helpful As always with EVERY premier inn the wifi does not work … nor will you have any phone signal… This completely ruins the stay …