FILINI in Hillingdon

Very good restaurant，Amazing food，splendid service by Felita.

We were celebrating my mom’s 70th birthday at FILINI. The celebration took another level when our waiter Darwin realized of our celebration. He went above and beyond to please my mom’s wishes. He made special arrangements so my mom would have exactly what she wanted for her special day. On top of everything, Darwin arranged a delicious cake for her and sang happy birthday. We are very thankful with Darwin and wanted him to know that we would hold great memories from our trip and my mom’s celebration thanks to him 🙏🏼. This is priceless!

You can’t call this Italian with a straight face. The food is mediocre to say the least and wine selection is as comparable to a Wetherspoons. If I had a choice when I checked in I would have ate at the bar or somewhere else, I didn’t have enough time at the hotel to choose.

Watched who I assume is the in charge of the floor yell at a waitress (Darwin). I wouldn't recommend interacting with Darwin. Shout out to the waitress he yelled at, she was lovely. Got the family ragu for 4-6, shared between 3 and was barely enough. Convenient but not worth it.

Waiting for 20 mins for someone to get my order till I had to go the bar to put the order through. Then waiting 20 mins for a pana cota and then they come apologizing. Waiting 10 mins for the bill as they are unable yo charge the customer. I suggest call the restaurant waitini instead of Felini I have e to say that the restaurant was not even busy

We ate here out of convenience after landing late. Obviously the prices are high - you are paying for the ease of walking in straight from your room. We begun with the unusual experience of a leaving guest speaking directly at us in a foreign language whilst also seemingly talking with a server. Weird but ok. Our server, Darwin, was very argumentative with both us and the other staff. We witnessed him arguing with his colleagues on the floor which was quite awkward. After waiting a long time for our cocktails, I asked him where our drinks were and he gave a very brusque and sharp response. This was followed by the drinks being immediately served which was suspicious. I suspect they had been languishing at the bar. Suja was very polite and professional. In regards to the food - somehow they were out of bread baskets which seems silly. We instead opted for the ‘garlic bread’ which was £7 for a sliced up piece of naan. The family sized meals are advertised to feed 4-6 people. In my opinion, it would feed 4-6 toddlers. We shared between three adults which was far more appropriate. It was about as good as you’d expect. Probably at the level of a nice pre-made meal, or airplane lounge. When we requested to pay, we were told the machine was down. We were able to charge it to the room, but they weren’t even able to provide a receipt. To be honest, I wish I’d gone to the Pakistani restaurant around the corner.

We arrived at dinner at 9:30. One hour before closing time. It took at least 20 minutes after being seated for the waiter to come to our table. He came over and provided a sincere apology and we felt his delayed attention was out of his control. After ordering, it took an hour for our food to arrive. We ordered the tortellini, the lasagna, a Margherita pizza, and the veal. All of the items lacked luster. There was nothing authentic about any of the dishes. Honestly between poor service and horrible food quality, please save your money and avoid this place at all cost. McDonalds would be better than this. The veal picatta did not have capers or the sauce. The pizza sauce was very sour and the cheese was hard and chewy. The tortellini came with some sort of brown gravy that made the dish seem like fish soup instead of pasta. Honestly they shouldn’t waste their time TRYING to be Italian. They should stick with simple pub food and hope that it comes out way better than anything they have on the current menu. UPDATE: our server came by around 11:30 to ask how everything was and jumped to asked if we needed anything else since the kitchen was closed. To make matters worse, when it came time to pay, they took the credit card machine and selected the 20% gratuity option for themselves. ABSURD!!!!

Breakfast was perfect , Ayushka was above board with her customer services , She assisted us with all our minor requests and gave more details to be more comfortable with the services offered by the Hotel , Kudos to you Ayushka.

Pasta without any originality, overwhelmed service and place without charm. A hotel restaurant, nothing more.

Excellent reception by Ayushka🥰🥰

Lovely, I enjoyed the services of Valancy at the restaurant. She is very pleasant

We went here as it was part of the hotel. It looks very nice and we were seated within a few minutes of arriving. We did not get served until 25 minutes later for either food or drink. The food arrived before our drinks and we had to ask again for them to be brought to the table. The tortellini was an incredibly small serving for £20 and needed two sides to make it more filling. The lasagna was reasonably priced and tasted nice. Overall, it was very expensive for what you get.

Amazing service thank you so much Darwin fantastic!

The atmosphere is very inviting. The staff are really hard working. The food we ate at Dinner was okay but not something we will go for a second time. Breakfast buffet though was redeeming and good.

I would like to recommend the restaurant, the atmosphere and food were lovely. And i would like to thank Souad for the great service.

Lovely service by Souad. Food was fine for a hotel restaurant, a little bland and not as warm as we might have liked. A bit pricey but very convenient, clean and friendly service.

Very good food. It was nice to eat and have a drink here.

Many thanks for Fatima and Ayushka for the excellent effort

The staff is very helpfull especially Darwin the food is not so good

Darwin was very helpful and very friendly

You can get 10% discount if you get the membership of the hotel.

Darwin was our waiter. Everything was very nice

The worst strawberry daiquiri I've ever had. Dirty tables. I had to ask for my table to be cleaned. 10% service fee, and yet you have to order and pay at the counter. Very disappointed.

Darwin in Filini, excellent service

Food was so expensive and tasted so bad. Got the prawn and chilli tortellini and pizza. Could tell the pizza had been frozen. Prawn tortellini was cold, no flavour. Got garlic bread that was Naan bread. Overpriced, £6 service charge. For what? When asked about it, there was no response other than yes. I don't understand how it has 4 stars. Would give 0 stars if I could.

Wonderful food. Darwin provided a fabulous and friendly service.

Great service by Darwin lovely vibe in hotel Comfortable as lone traveller

Arrived at the hotel after a long delayed flight, went into this restaurant and waited 5 min to be served, ordered the margarita pitzza and garlic bread, to be honest the pitzza was ok but the bread was not proper garlic bread which when I mentioned the waiter was kind enough to remove from the bill.

Ran out of characters on my Radisson RED hotel review, so I am including the dinner portion here: Dinner time! We went down to the lobby and soon found ourselves at Filini (not to be confused with the Italian director Federico Fellini who would likely have considered it slander to have his name remotely associated with this place), the hotel restaurant claiming to serve Italian cuisine. The host took us to our table where we sat down and began browsing the menu. The prices were fairly high, but I was expecting to be gouged at a hotel that close to the airport. An extremely disinterested waiter who seemed to think that us ordering some Cokes was an imposition took our order. We sat in the perfectly sterile and soulless dining room and awaited our food. Restaurant staff shouted loudly across the dining room at each other. Eventually our food came. My wife had ordered a goat cheese and caramelized onion pizza. Instead she received a vegan broccoli, olive, and tomato pizza with bread crumbs standing in for vegan cheese. The item received was not even on the menu. My child ordered penne pasta with bolognese. This dish appeared correct and adequate, but when he attempted to eat it, the pasta disintegrated into a mush. I had ordered a simple margherita pizza. Allow me to describe the mockery that I received. Imagine you explain to a toddler what a margherita pizza is. You then give them $10 and send them into a grocery store to purchase ingredients. They select ketchup and string cheese and spread them over a bland crust. They garnish it with a pool of olive oil. If you’ve ever eaten Ellio’s frozen pizza, you’ve had the better version of what I ate. Whatever. We were tired and hungry, so we swallowed some down without complaint and paid the check. One more thing. As we were leaving, our waiter turned toward me and just stared at me with a blank, creepy expression on his face. It was bizarre. I just smiled, nodded, and left the restaurant. Avoid the attached hotel in general and you will avoid this place by default.

Slowest service I've had in a long time. Waited 20 minutes to be served and food took over an hour. No tables around us were cleared and it took far too long for them to bring the bill.

Disappointing. Waited ages for the order to be taken, but food did arrive quite quickly thereafter. However, it was not well presented and the pizza was undercooked on top and burnt on the bottom. Lasagne was tasteless but garlic bread was good. Struggled to get someone's attention in order to pay. Considering the prices expected better.

The employee, Souad, is very cooperative and dedicated to her work, and her cheerful and welcoming attitude made me feel more comfortable in the place. All thanks to her and her more than wonderful, friendly and smiling treatment. She helped me with something that was not in the restaurant in the first place, and she cared very much about the matter. I lived in the hotel for a week, and my best time was dinner because Be there 🤍

Really good and unusual food, with brilliant service. My wife is Italian and we are very well travelled over the last 50 years - this menu was exceptional. In England hotel food is usually poor - not this hotel - they’ve made a real effort. And it’s paid off!

Darwin, is a great host. He really looks after the customers. Nothing was too much trouble for him. We stay at the Radisson before travelling through Heathrow a few times a year. Yet despite the thousands of people he must see at this hotel, he recognised us and really made us feel special and valued customers. He really is a credit to the Filini and the Radisson.

Tasty pasta and lovely customer service by Felita!

Lovely service by Felita , thank you very much

I had a lovely dining experience with Souad as my server she was attentive and had helped me with queries regarding the meal.

The food here was amazing and came to the table so quickly. The service was incredible and Vishal was super helpful.

Overnight stop for meet and greet. Bar staff very hard-working especially Ashlon And her team of very good cocktails makers. It would have been five Star except adding a service charge when I ordered from the bar isn't really on especially when drinks are an inflated price

Amazing place to eat. Pizza is great , and service goes above and beyond. I'm a regular at the place and Nash and other staff are friendly and always eager to help. Recommend!

Excellent Italian food that surpassed expectations.we had the malfadini and gnocchi dishes. The garlic kale was delicious Vishal our waiter was very helpful and courteous

Shown straight to a table by friendly hostess and then the waitress whose name was Felita, was so lovely and gave 1st class service. She was able to amend my order to ensure I was happy and when small mistake by chef, she rectified it very quickly. I would say having had many people work for me, that Felita is an asset to Radisson. Thank you.

Clek is the manager of the restaurant and he does a great job at managing his staff. Food is great! Atmosphere aswell. Cone in and sit down and everything will be taken care of

Tried the chicken wings & drity fries. Served by Nash & Murphy. Honestly i been in UK for two week and this is was the best service. Very pleased with the food and the service and sure I will be back again. I RECOMMEND THIS PLACE 👌 ☆☆☆☆☆.

Amazing atmosphere At Radisson Red Bath road the music and the staff is very easy going and profesional especialy Felita very kind , helped me find a easy Route towards Central london (my first time in England so it was very helpfull).Rooms are Amazing especialy the beds wich make you feel like standing on a fluffy Cloud i would definetly recomand this hotel if you want an Classy and comfortable experience, i will definetly come back here again

Allan in the bar was very friendly and helpful thanks

It was great experience I had during my stay & dining in this place, staff (Murphy & Venisha) were too friendly and helpful which made my dining very joyful. Many thanks.

Today I have nice food and drink And serve is very good Thank you Ms souad for At your suggestion, I enjoyed the food and will come again.

I had dinner at the restaurant and it was amazing And I also thank Miss suaad she was helpful and respectable

Good service and Miss Soad is very helpful and kind

The restaurant is amazing and the service is excellent!, Thanks to the Waitress Suaad for her service.

Ayushka is an Amazingly awesome in all services, especially with keen enthusiasm in her job delivery.. Moreso Elizer provided me with multu cable charger against all odds... Commendable! Suggestion This type of multi purpose cable to provided for every room Thank you

We had such a great experience here! Food was delish! All the serving staff were fantastic, especially Souod, she was very accommodating and gave great recommendations

Jenifa she was very kind , and a burger is very delicious ♥️♥️ Thank you so much

No complaints at all! Everything was perfect! The staff are so friendly and welcoming they made sure we found a table we liked and even made a special cocktail for me! 👏🏽👏🏽

Great way to end a months traveling, super service from the lady at the restaurant reception.

Darwin really went the extra mile today. I was on the way out having decided the table was too noisy for my hearing aids. He caught my eye and immediately found me a quieter table. Service was quick and friendly. Menu was reasonably broad but it was the service that made the difference. The restaurant was busy but the staff were working quickly with great skill .

Vishal our waiter was very helpful and friendly, however the deserts in Filini are absolutely atrocious!!! We cannot believe that we had to unwrap our thumbnail sized £8.50 deserts. The main meals were tasty but small - we were disappointed. The lobby bar and the room service has better options and value for money.

We had lovely pizzas and Souad was very attentive and friendly.

Shouldn’t have to cut soup with a knife.

Jennifer is amazing very professionally cx

Morrison Darwin Vishal Excellent service Great guys Deserve the recognition

Good service, quality food and looked after well by Jason.

I had a delightful experience at Radisson Red's Felini restaurant during my stay. Felita's service was exceptional, as she attentively catered to all requirements. Her professionalism truly elevated the dining experience, making it a memorable stay.

Very Modern hotel good food in Italian restaurant good service from felita very welcoming.

It is a very elegant and beautiful hotel, and had an amazing restaurant, I received the best service ever from SOUAD , I got welcomed at the door by her, she is nicest woman ever. Her service was so excellent I was so impressed. Her time management was absolutely incredible she was multitasking by serving me and the tables around me, meeting my needs. Any more things me and the other tables kept adding she would serve us right away with no delay and professional with the biggest smile ever. I would definitely recommend this hotel and restaurant and will definitely be visiting there again very soon.

Darwin, our waiter was suitably attentive, helpful and descriptive about the delicious food and the portion sizes. The hostess found us a very comfortable booth after we asked to be seated somewhere more cosy and private. The lamb ragu was absolutely delicious and the veal tender, succulent and a large portion. My husband raved about the chocolate cake which was flourless whilst my Limoncello trifle was zingingly refreshing. Compliments to the chef. Well done to everyone concerned with running this stylishly decorated restaurant.

We enjoyed a lovely dinner. Our host/server, Souad was amazing! Great service!

Very nice service, many thanks to Jason who was extremely helpful.

Excellent food with first class service by Souad

Darwin and other staff members were excellent

Thanks ms souad u are amazing person and very helpful and smart thank you for your hospitality

Soad the host was very helpful and very welcoming amazing host and service

Girl serving tonight in exceutive lounge the 30th of jan really looked after us. Great job

Nice chilled atmosphere, great food. Had the steak and was perfectly cooked and tasty. All food and drinks packed with flavour. I was served by Darwin who was acceptional and kept my table well served throughout the evening. Thanks for a lovely farewell meal with my family. : )

Excellent friendly service. Jennifer was so friendly and welcoming

Jason was extremely helpful and obliging and very efficient…making for a very enjoyable experience

Good reception from Alcantra! She’s very friendly

Alcantra is the most impressive person, she has a high level of service as a person traveling around the world I never meet one person with her capabilities

Ms Souad in the restaurant was amazing and so helpful, plus the fiod was so delicious and perfectly served 🌺🌺👍🏼👍🏼 I loved their Pizza Margarita 😮‍💨❤️❤️❤️

The Felini restaurant at the Radisson, Heathrow, was a lovely place to sit and dine after a long car journey. The food was appetising to look at and very tasty. Above all, the service was excellent and our waiter Jason looked after us very well and was attentive to our needs.

Ms.souad is so sweet and her service is so good, I enjoyed because of her.

The food was so delicious and Great services specially from Souad

Breakfast was one of the best. Lots of variety, fresh, high quality. Service was also exceptional.

Delicious fish was to perfection and super friendly service from Darwin

Jason was very helpful & welcoming 🙏

The kindness and treatment of Mrs. Alcantra was incredible, she helped us with everything, thank you very much Mrs. Alcantra!

2 stars ⭐️ ⭐️ review My recent dining experience at FILINI, an Indian Italian restaurant, unfortunately, left much to be desired. The ambiance and service were commendable, creating an inviting atmosphere upon arrival. However, the same cannot be said for the culinary aspect, specifically the Mafaldine pasta and cotetta plate we eagerly ordered. The Mafaldine pasta lacked the vibrant flavors and al dente perfection one would expect from a well-executed Italian dish. The cotetta plate, too, failed to impress, with the promised blend of Indian and Italian influences falling flat. The overall quality of the food left a lingering disappointment that overshadowed the otherwise pleasant dining environment. I believe constructive feedback is crucial for improvement, and I hope FILINI takes this opportunity to revisit the execution of their dishes. It's clear that there's potential for greatness within the establishment, and a focus on enhancing the culinary offerings could transform it into a standout destination. In the spirit of fairness, I do acknowledge the efforts of the staff and the inviting ambiance at FILINI. Nevertheless, the culinary experience is a fundamental aspect that demands attention to truly elevate the overall dining journey for patrons. Thanks

The food, the waiters and the whole experience was awful. It is an insult they claim to serve Italian food at this place. The waiter came and asked us twice what our order was because they forgot. If you are staying at this hotel, order a delivery and avoid this place at all costs.

Amazing restaurant, with amazing food, drinks and great service and vibe!

A colleague recommended Filini and we went with great expectations. I must say that Filini exceeded our expectations. Kudos to chefs who dished out authentic Italian flavours and must compliment the serving team who were attentive and friendly.

I ordered the lamb ragu and was disappointed wasn't greatest tasting dish and the serving size is very small. The pictures on line that you see look deceiving.

While the food tasted alright, everything was severely overpriced, especially for the size. In particular, the icecream sandwiches are £8.50, but are 2 by 3 inches. Hence, we are a little disappointed.

Elizar was very friendly and competent server. Went above and beyond to help me get my required meal ! Nice to see great service is still available ! The lamb Ragu was delicious and pasta was perfectly cooked. Will be seeing you again

We hosted a leadership conference at Radisson Red Heathrow & 100% impressed with the venue, hotel,food & staff !

Great service by all the team, Salman & Sonia very helpful and make our stay/event great!

First impressions.... not clean, the host took us to our table and there was food everywhere, some sort of dried in cream on the seat and crumbs, same on the floor crumbs everywhere. Sat down after brushing the food off the seats, read the menu decided we were ready to order, 10 minutes had gone by still no one has come to see us or ask how we are. The place looked unorganised and messy. We should have just walked away at that point but there wasn't many options especially for hungry people with a hungry toddler. My husband had to flag our waiter down after 3 attempts. You could tell our waiter had his mind on other things as he wasn't very friendly or talkative, they must be understaffed too. I ordered my daughter tomato soup expecting it to be home made.. nope it was Heinz tomato soup, she had 3 spoonfuls and she was done with it. It was so sweet like ketchup soup. Gross! Said it comes with croutons and it didnt not that it mattered because she couldn't eat it. That bowl of tinned soup cost £9 what a rip off! I ordered the lamb ragu it came sloppy and barely any meat in there, looked like such a sad dish. My husband ordered lobster ravioli and he chose right at least one thing went well. The waiter came to our table to ask us how we were which was good but then we didn't see him again for a long time. There we were flagging down waiters again to pay the bill. Im not usually a complainer but this place was a huge disappointment. I suggest eating at the hotel bar!

I want to express my gratitude to a young lady by the name ALCANTRA to her pleasant smile and welcom. Overall , the service experience so graciously beautiful

Excellent service from the servers in the Filini in house Italian restaurant. We had a bit of a medical drama, and our guy Darwin, and the team were very quick and responsive in helping us. They also served us another meal, and made us feel very well supported, welcome and looked after. Great customer service.

We had no choice at 9.30 pm, after a long drive, to eat here otherwise after 15 minutes of being ignored we would have walked out. The service is just appalling and whoever runs this place needs training in hospitality management. Staff totally uninterested and the food mediocre at best. We had the seafood tagliatelle and when I saw it was very underwhelmed. It tasted ok but the consistency was rubbery. Oh well! I certainly don’t recommend it but if you don’t eat out much and have no expectations of even decent service it will be ok for you.