FILINI in Hillingdon

We ordered 3 pastas and a veal. The food didn't have flavour nor did it taste like it was freshly made. It resembled airplane food and seemed preheated. The tortellini especially had no flavour despite being called a prawn chilli tortellini. Service was also poor. The starters took about 40 minutes, and we were told our mains had not been entered yet when the starters arrived. Our bill was also wrong as we ordered an item which we were later told was unavailable, but the item stayed on. They also included a service charge which, given the quality of food, was disappointing. As an airport hotel, guests are limited to the restaurants provided. I would not stay at Radisson again due to the quality of food at the restaurants available, especially at price point. We paid less at Dishoom, for example, for a substantially better meal and experience.

Best variety of breakfast I’ve ever seen at the Radisson Red Hotel, all very clean and staff very friendly and helpful including Jose, Floyd and Oksaha

Had a good chat with norshaun and Fatima who's service was great

Excellent breakfast with amazing team specially Fatima, And good place for breakfast also. The hotel also so beautiful.

Amazing breakfast with a lot of options, excellent team specially fatima.

Food was good, and fruit very fresh, and than the server Fatima she is very friendly & give us the informatioan that we have to know.

Variative menu beakfast and tasty. Fatima is nice and helpfull giving good service. Fornt desk agent are also helpfull. Thank you

breakfast is very good, delicious food also lovely staff n friendly fatima n very helpful

Breakfast is good Service is good Sujitha and fatima😂😍

Lovely breakfast and good service Fatima and sujitha

Fatima is helpfulland big smile ,best waiters inradisin

Fatima and Norshaun were very helpful and hardwrkg

Movira and Ayushka were amazing

We had a huge breakfast.. service by Murphy supervisor was good. 5 star

Lovely breakfast.. Lovely check in host murphy.. Thank you for your service

Ayushka and Elizar They are given good service and they greeting with nice smile, They take care everything that why i would like to given all star for them. Thank U for good service and take care of ne

Ayushka n elizar are awesome ,fren dly,and excellent service

Anushka was amazing, always smiles and welcoming. Nice person to chatting with breakfast. Well done thank you

Murphy friendly staff at breakfast.. helped me pick up gluten free items. Thank you for ur service

Ayushka and Elizar were amazing!

The place is always welcoming and the food is soo good and they have a variety. Murphy was of great help.

Good Service from Norshaun. Very friendly staff

Ayushka Service was Top tier,Helpful and considerate.

Ayushka was amazing and kind to us the service was very good and a highly recommend her to other

I loved norshaun he was so nice

Filini was a letdown, just your typical airport hotel restaurant. Limited menu, food was very poor and tasted preheated. The pasta was very basic. Not worth spending money there.

Garbage service Booked 3 months in advance No evidence of our booking What IS the point Hello The lady on reception just really couldn't give a toss We have a problem with the system So, ate in bar, staff brilliant What's the point on booking for them not to accept it No apology, no unfetstanding

Such a lovely restaurant for our night before our trip from Heathrow. Vishal was so fantastic, my partner has a peanut allergy and he was so considerate of this - thank you!

Overpriced and portions are so small for pasta.. we left hungry!

The food was excellent the servide from. Fatima very friendly always smike on her since breakfast time. Thank you all

Room comfortability, you can get a good rest after a long hour of flight. They have attentive staff on filipi restaurant specially named Fatima. She will approached and offer to help or what you need. For me, it was really good service.

The atmosphere was nice and the food was good. We enjoyed our dinner and breakfast at Filini. There was a good selection for breakfast buffet.

Our waiter Clek was really great and made our experience memorable. A great evening thank you.

First time with my work collegues walk in the place, 8pm and the place was not busy at all, the staff pointed imediately to a long table in front of the bar, but i sugested a near by table, then 2 staff refuse, by saying that it is the section closed because of the breakfast... i remind them that the breakfast is tomorow morning, but still they refuse... anyway I give up with the arguing and we all seated by force to the one table that the saff likes us to seat... The menu says it is Italian, but is vary basic, only some pasta, pizza, and steak, and seabass, very few items to be honest. I ask for mineral water still, they said is finish we have only sparkling... I order the sirloin steak well done, a T bone arrived medium rare... The next day my collegue order a medium, and a very rare arrived wich he eat a little and the rest he left it. The staff are comming and go very quickly and they keep asking for drinks.. I ask what is the best on the menu and the staff said - pasta....There is nowhere any Italian on the restaurant to be seen, it runs by mixed nationalities, very far from Italy if you like my opinion....The breakfast it is standard also as you can see from the photos.

Awful slow service and dreadful, expensive pizza

Ridiculously overpriced. Had some lamb ragu pasta that would have been better if they just used a microwave dinner from Tesco and was priced at £18 for what looked like a child's portion and was hard to find any lamb in the dish.

Did I like the lasagna? No Did I eat it just because I paid 20£ for it? Yes Is this the type of experience I will look forward again in the future? Absolutely no Service is severely slow. Good thing I brought my sudoku book with me because everything else sucked. A guy sitting next to me had to explain the waitress my order because I was being gaslighted into believing I ordered something else. Came down here to not leave the hotel and kinda regretted not have eaten in the vending machine instead.

Food is very average but very expensive for what it is. Menu was labelled incorrectly with mean dishes labelled as vegetarian. Tiramisu was good though.

Vishal our waiter was excellent. The food also rivalled anything we had in Italy. Recommend the margherita. Only gripe is that the portions are small so needed to order another pizza!

We arrived to the entry and faced with unpolite staff to wait for five minute to get the table. We were directed to the table which wasn’t well prepared so we asked to change the table. They agreed to change the table but never gave us one. Third servant took us orders and we indicated her to sit in another table that was free and she agreeded with that. Great! We got the table finally. We ordered two beers and bottle of wine with two stakes medium rare and fries on the side topped with red wine sauce. Everything fine, we got the beers in few minutes. Until.. When the stakes the arrived, you can immediately tell those were cooked on a outside grill (diamond pattern on the meet) which is not a problem, if the stake doesn’t taste like a charcoal. We had to ask for our red wine because it wasn’t served as ordered with food. One of our stakes were well done and one was medium plus so it was nothing like ordered. Red wine sauce sauce tasted like brown sauce diluted with water. Terrible experiment.

Very good restaurant，Amazing food，splendid service by Felita.

We were celebrating my mom’s 70th birthday at FILINI. The celebration took another level when our waiter Darwin realized of our celebration. He went above and beyond to please my mom’s wishes. He made special arrangements so my mom would have exactly what she wanted for her special day. On top of everything, Darwin arranged a delicious cake for her and sang happy birthday. We are very thankful with Darwin and wanted him to know that we would hold great memories from our trip and my mom’s celebration thanks to him 🙏🏼. This is priceless!

You can’t call this Italian with a straight face. The food is mediocre to say the least and wine selection is as comparable to a Wetherspoons. If I had a choice when I checked in I would have ate at the bar or somewhere else, I didn’t have enough time at the hotel to choose.

Waiting for 20 mins for someone to get my order till I had to go the bar to put the order through. Then waiting 20 mins for a pana cota and then they come apologizing. Waiting 10 mins for the bill as they are unable yo charge the customer. I suggest call the restaurant waitini instead of Felini I have e to say that the restaurant was not even busy

Watched who I assume is the in charge of the floor yell at a waitress (Darwin). I wouldn't recommend interacting with Darwin. Shout out to the waitress he yelled at, she was lovely. Got the family ragu for 4-6, shared between 3 and was barely enough. Convenient but not worth it.

We ate here out of convenience after landing late. Obviously the prices are high - you are paying for the ease of walking in straight from your room. We begun with the unusual experience of a leaving guest speaking directly at us in a foreign language whilst also seemingly talking with a server. Weird but ok. Our server, Darwin, was very argumentative with both us and the other staff. We witnessed him arguing with his colleagues on the floor which was quite awkward. After waiting a long time for our cocktails, I asked him where our drinks were and he gave a very brusque and sharp response. This was followed by the drinks being immediately served which was suspicious. I suspect they had been languishing at the bar. Suja was very polite and professional. In regards to the food - somehow they were out of bread baskets which seems silly. We instead opted for the ‘garlic bread’ which was £7 for a sliced up piece of naan. The family sized meals are advertised to feed 4-6 people. In my opinion, it would feed 4-6 toddlers. We shared between three adults which was far more appropriate. It was about as good as you’d expect. Probably at the level of a nice pre-made meal, or airplane lounge. When we requested to pay, we were told the machine was down. We were able to charge it to the room, but they weren’t even able to provide a receipt. To be honest, I wish I’d gone to the Pakistani restaurant around the corner.

We arrived at dinner at 9:30. One hour before closing time. It took at least 20 minutes after being seated for the waiter to come to our table. He came over and provided a sincere apology and we felt his delayed attention was out of his control. After ordering, it took an hour for our food to arrive. We ordered the tortellini, the lasagna, a Margherita pizza, and the veal. All of the items lacked luster. There was nothing authentic about any of the dishes. Honestly between poor service and horrible food quality, please save your money and avoid this place at all cost. McDonalds would be better than this. The veal picatta did not have capers or the sauce. The pizza sauce was very sour and the cheese was hard and chewy. The tortellini came with some sort of brown gravy that made the dish seem like fish soup instead of pasta. Honestly they shouldn’t waste their time TRYING to be Italian. They should stick with simple pub food and hope that it comes out way better than anything they have on the current menu. UPDATE: our server came by around 11:30 to ask how everything was and jumped to asked if we needed anything else since the kitchen was closed. To make matters worse, when it came time to pay, they took the credit card machine and selected the 20% gratuity option for themselves. ABSURD!!!!

Breakfast was perfect , Ayushka was above board with her customer services , She assisted us with all our minor requests and gave more details to be more comfortable with the services offered by the Hotel , Kudos to you Ayushka.

Pasta without any originality, overwhelmed service and place without charm. A hotel restaurant, nothing more.

Excellent reception by Ayushka🥰🥰

Lovely, I enjoyed the services of Valancy at the restaurant. She is very pleasant

We went here as it was part of the hotel. It looks very nice and we were seated within a few minutes of arriving. We did not get served until 25 minutes later for either food or drink. The food arrived before our drinks and we had to ask again for them to be brought to the table. The tortellini was an incredibly small serving for £20 and needed two sides to make it more filling. The lasagna was reasonably priced and tasted nice. Overall, it was very expensive for what you get.

Amazing service thank you so much Darwin fantastic!

The atmosphere is very inviting. The staff are really hard working. The food we ate at Dinner was okay but not something we will go for a second time. Breakfast buffet though was redeeming and good.

I would like to recommend the restaurant, the atmosphere and food were lovely. And i would like to thank Souad for the great service.

Lovely service by Souad. Food was fine for a hotel restaurant, a little bland and not as warm as we might have liked. A bit pricey but very convenient, clean and friendly service.

Very good food. It was nice to eat and have a drink here.

Many thanks for Fatima and Ayushka for the excellent effort

The staff is very helpfull especially Darwin the food is not so good

Darwin was our waiter. Everything was very nice

The worst strawberry daiquiri I've ever had. Dirty tables. I had to ask for my table to be cleaned. 10% service fee, and yet you have to order and pay at the counter. Very disappointed.

You can get 10% discount if you get the membership of the hotel.

Darwin was very helpful and very friendly

Darwin in Filini, excellent service

Food was so expensive and tasted so bad. Got the prawn and chilli tortellini and pizza. Could tell the pizza had been frozen. Prawn tortellini was cold, no flavour. Got garlic bread that was Naan bread. Overpriced, £6 service charge. For what? When asked about it, there was no response other than yes. I don't understand how it has 4 stars. Would give 0 stars if I could.

Wonderful food. Darwin provided a fabulous and friendly service.

Great service by Darwin lovely vibe in hotel Comfortable as lone traveller

Slowest service I've had in a long time. Waited 20 minutes to be served and food took over an hour. No tables around us were cleared and it took far too long for them to bring the bill.

Arrived at the hotel after a long delayed flight, went into this restaurant and waited 5 min to be served, ordered the margarita pitzza and garlic bread, to be honest the pitzza was ok but the bread was not proper garlic bread which when I mentioned the waiter was kind enough to remove from the bill.

Ran out of characters on my Radisson RED hotel review, so I am including the dinner portion here: Dinner time! We went down to the lobby and soon found ourselves at Filini (not to be confused with the Italian director Federico Fellini who would likely have considered it slander to have his name remotely associated with this place), the hotel restaurant claiming to serve Italian cuisine. The host took us to our table where we sat down and began browsing the menu. The prices were fairly high, but I was expecting to be gouged at a hotel that close to the airport. An extremely disinterested waiter who seemed to think that us ordering some Cokes was an imposition took our order. We sat in the perfectly sterile and soulless dining room and awaited our food. Restaurant staff shouted loudly across the dining room at each other. Eventually our food came. My wife had ordered a goat cheese and caramelized onion pizza. Instead she received a vegan broccoli, olive, and tomato pizza with bread crumbs standing in for vegan cheese. The item received was not even on the menu. My child ordered penne pasta with bolognese. This dish appeared correct and adequate, but when he attempted to eat it, the pasta disintegrated into a mush. I had ordered a simple margherita pizza. Allow me to describe the mockery that I received. Imagine you explain to a toddler what a margherita pizza is. You then give them $10 and send them into a grocery store to purchase ingredients. They select ketchup and string cheese and spread them over a bland crust. They garnish it with a pool of olive oil. If you’ve ever eaten Ellio’s frozen pizza, you’ve had the better version of what I ate. Whatever. We were tired and hungry, so we swallowed some down without complaint and paid the check. One more thing. As we were leaving, our waiter turned toward me and just stared at me with a blank, creepy expression on his face. It was bizarre. I just smiled, nodded, and left the restaurant. Avoid the attached hotel in general and you will avoid this place by default.

Disappointing. Waited ages for the order to be taken, but food did arrive quite quickly thereafter. However, it was not well presented and the pizza was undercooked on top and burnt on the bottom. Lasagne was tasteless but garlic bread was good. Struggled to get someone's attention in order to pay. Considering the prices expected better.

The employee, Souad, is very cooperative and dedicated to her work, and her cheerful and welcoming attitude made me feel more comfortable in the place. All thanks to her and her more than wonderful, friendly and smiling treatment. She helped me with something that was not in the restaurant in the first place, and she cared very much about the matter. I lived in the hotel for a week, and my best time was dinner because Be there 🤍

Really good and unusual food, with brilliant service. My wife is Italian and we are very well travelled over the last 50 years - this menu was exceptional. In England hotel food is usually poor - not this hotel - they’ve made a real effort. And it’s paid off!

Darwin, is a great host. He really looks after the customers. Nothing was too much trouble for him. We stay at the Radisson before travelling through Heathrow a few times a year. Yet despite the thousands of people he must see at this hotel, he recognised us and really made us feel special and valued customers. He really is a credit to the Filini and the Radisson.

Tasty pasta and lovely customer service by Felita!

Lovely service by Felita , thank you very much

I had a lovely dining experience with Souad as my server she was attentive and had helped me with queries regarding the meal.

The food here was amazing and came to the table so quickly. The service was incredible and Vishal was super helpful.

Amazing place to eat. Pizza is great , and service goes above and beyond. I'm a regular at the place and Nash and other staff are friendly and always eager to help. Recommend!

Overnight stop for meet and greet. Bar staff very hard-working especially Ashlon And her team of very good cocktails makers. It would have been five Star except adding a service charge when I ordered from the bar isn't really on especially when drinks are an inflated price

Excellent Italian food that surpassed expectations.we had the malfadini and gnocchi dishes. The garlic kale was delicious Vishal our waiter was very helpful and courteous

Shown straight to a table by friendly hostess and then the waitress whose name was Felita, was so lovely and gave 1st class service. She was able to amend my order to ensure I was happy and when small mistake by chef, she rectified it very quickly. I would say having had many people work for me, that Felita is an asset to Radisson. Thank you.

Clek is the manager of the restaurant and he does a great job at managing his staff. Food is great! Atmosphere aswell. Cone in and sit down and everything will be taken care of

Tried the chicken wings & drity fries. Served by Nash & Murphy. Honestly i been in UK for two week and this is was the best service. Very pleased with the food and the service and sure I will be back again. I RECOMMEND THIS PLACE 👌 ☆☆☆☆☆.

Amazing atmosphere At Radisson Red Bath road the music and the staff is very easy going and profesional especialy Felita very kind , helped me find a easy Route towards Central london (my first time in England so it was very helpfull).Rooms are Amazing especialy the beds wich make you feel like standing on a fluffy Cloud i would definetly recomand this hotel if you want an Classy and comfortable experience, i will definetly come back here again

Allan in the bar was very friendly and helpful thanks

It was great experience I had during my stay & dining in this place, staff (Murphy & Venisha) were too friendly and helpful which made my dining very joyful. Many thanks.

Today I have nice food and drink And serve is very good Thank you Ms souad for At your suggestion, I enjoyed the food and will come again.

Good service and Miss Soad is very helpful and kind

The restaurant is amazing and the service is excellent!, Thanks to the Waitress Suaad for her service.

I had dinner at the restaurant and it was amazing And I also thank Miss suaad she was helpful and respectable

We had such a great experience here! Food was delish! All the serving staff were fantastic, especially Souod, she was very accommodating and gave great recommendations

Ayushka is an Amazingly awesome in all services, especially with keen enthusiasm in her job delivery.. Moreso Elizer provided me with multu cable charger against all odds... Commendable! Suggestion This type of multi purpose cable to provided for every room Thank you

Jenifa she was very kind , and a burger is very delicious ♥️♥️ Thank you so much

No complaints at all! Everything was perfect! The staff are so friendly and welcoming they made sure we found a table we liked and even made a special cocktail for me! 👏🏽👏🏽

Great way to end a months traveling, super service from the lady at the restaurant reception.

Darwin really went the extra mile today. I was on the way out having decided the table was too noisy for my hearing aids. He caught my eye and immediately found me a quieter table. Service was quick and friendly. Menu was reasonably broad but it was the service that made the difference. The restaurant was busy but the staff were working quickly with great skill .

Vishal our waiter was very helpful and friendly, however the deserts in Filini are absolutely atrocious!!! We cannot believe that we had to unwrap our thumbnail sized £8.50 deserts. The main meals were tasty but small - we were disappointed. The lobby bar and the room service has better options and value for money.

We had lovely pizzas and Souad was very attentive and friendly.

Shouldn’t have to cut soup with a knife.