Premier Inn London Rainham hotel in Havering

Clean rooms, relatively comfy beds. Bit cold at times but it was a particularly cold week so haven't marked it down. Signal and WiFi as always absolutely rubbish.

Ideal place for stay with kids and family. Easy to travel to any part of london. Friendly staff and quality interior. Good parking facility.

Excellent facilities for people using wheelchairs! Friendly, helpful staff!

Trades men...DO NOT STAY HERE...YOUR TOOLS WILL BE STOLEN OUT OF YOUR VAN. The hotel know how common it is, but fail to mention this on check in. They fail to comment on how common it is because they are doing nothing to act upon it.

Giving 2 stars due to the person stayed before me smoked in the room and left cigarette buts in the bathroom.

Stayed here ended up falling down an uncovered man hole in the car park. Was not marked out as unsafe and was not obvious just the man hole cover placed on top. Apparently it's council owned and premier inn or Whitbread take no responsibility for something so dangerous. I tried to call the site and got through to a manager names Olah she was not at all helpful was incredibly rude refused to help in anyway of me reaching the council however had the time to review my fall and tried to scrutinize and pass judgement herself she even raised her voice to shout at me absolutely disgustingly bad customer service to add to my broken ankle 😔

Fantastic meal with friends and waitress was fantastic

Rubbish service,, room dirty and no heating

Nice rooms. Friendly staff. Abysmally slow and pointless internet... For free. Had quite a bit of black mold infesting the entire bathroom.

Overall our recent experience was good. FREE parking. Good staff! Kids fiendly. Rooms were clean but they dont clean them daily. WIFI was good.Theres a charging point for your EV car so no worries for charging (£0.79/kwH)

Spent a night here as we were visiting RSPB Rainham Marshes. Room ok, star of the show was the bed which was ultra comfortable. We went for the dinner/breakfast meal deal which was good value. Unfortunately our evening meal at Table Table was ruined by the loud piped music - speakers everywhere so no escape.

we stayed for one night and we had a really good and amazing time. liam at reception was really nice and kind. some air conditioning could be a good investment. thank you.

Great hotel. Rooms were lovely and very clean. Staff, especially Liam, are very helpful.

Good food and rooms ok car park had 2 cars stolen and 7 vans broken into 19/20th June 2024 no security and if you own a ford transit just leave it unlocked with the doors wide open or they will wreck them trying to get in...

Did not use hotel went to pub next door.

The room wasn't ready for book in The air conditioner didn't work thay had a fan The guy on the desk at night was no where to be seen

Clean rooms. The staff were super helpful too. The environment was quiet, away from the hustle and bustle of London.

Only went for late lunch,...... as it was bank holiday there were no specials which is unusual.... The food was OK but I had lasagne it was sloppy & bland... The chips I ordered as side dish were scrappy and uneatable, although they were taken of the bill, Sunday roast definitely better at this place. They need to up their game.

Some of the members of staff are really good and always welcoming staff with a smile. The rooms were very clean and the bed was soo comfortable. Would definitely go back!

Nice and quiet place, got a pub next to it 👌

The bed was just the beat ever ! Sooo comfortable.

Only went for a meal. Car parking log in not working. Met with family and we had three cars. All have received a fine!! Shall not bother with this again. Plenty more places in the area.

There is some serious attention to detail required. Cigerrete buts littered by the entrance. Unused porch still has the Christmas decorations in. Overall, it looks scruffy. Needs a visit by the management team.