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3.9

Based on 2.404 opinions finded in 1 websites

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Nº 1528 in 2408 in Camden

Score
OpinionsNoteGoogle2.4043.9

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Great location. Unfortunately there is no one to help me check in, and the machines are saying “ask a member of staff” so I can’t self checkin either. Service could be better.

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Juanjo Cerezuela (pliyosan) . 2024-10-29

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I stayed in this hotel for a business trip, for just one night. Unfortunately, I was quickly disappointed, both by the somewhat basic welcome and by the general appearance of the building, the persistent smell in the common areas, and the dated atmosphere of the interior, including the rooms. The breakfast was particularly disappointing: the cafeteria lacked care, with leaking machines and an uninviting offer. I only had a simple breakfast with cereals and pastries; the cereals were OK, but the pastries were dry and unappetizing. In short, I will not return there and I do not recommend this establishment which looks more like a retirement home than a hotel. On the other hand, the bedding was good, I slept well. English: I stayed at this hotel for a business trip, spending only one night. Unfortunately, I was quickly disappointed by several aspects: the somewhat basic reception, the appearance of the building, the persistent smell in common areas, and the outdated feel of the interior, including the rooms. The breakfast experience was particularly disappointing—the cafeteria lacked attention, with leaking machines and an uninspiring selection. I opted for a simple breakfast of cereals and pastries; the cereals were fine, but the pastries were dry and unappealing. Overall, I would not return, and I would not recommend this hotel, which resembles more of a retirement home than a proper hotel. However, the bedding was good, and I slept well.

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Grégory Lequeux . 2024-10-29

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Good value hotel with friendly staff willing to help. You are very close to euston station and st pancras making this a great hub if you plan to travel around. Only downside is proximity to a main road so nightimes can be a little loud but not unsleepable. Worth coming here

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steelion . 2024-10-25

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The service from the lady in the breakfast area for my wife who is gluten intolerant was by far the best we have ever experienced. All staff were friendly and helpful.

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Mark Cooper . 2024-10-02

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We got what we paid for here, clean and quiet, a good breakfast and an excellent location near Kings Cross.

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Vicki Smith . 2024-10-01

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Happy to be there for the meeting Ruby room. Very welcome at the reception and kind. Good professional team service and polite.

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Alberto Lam Bruno Ferreira . 2024-09-28

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All the positive reviews are fake. This hotel should be shut down immediately. They've not had Aircon for years yet they LIE and say it's getting fixed soon. Complete lies. Rooms are hot and stuffy and loud. Total nightmare hotel.

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Cat Jones . 2024-09-28

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Starting to look tired and need maintenance. Breakfast buffet plenty to choose from.

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Ralph Fitzpatrick . 2024-09-27

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The air conditioner of the entire hotel was out of order, but we had not been informed before we checked in. The temperature inside was almost over 29°C, and we could hardly sleep the whole night. There was no compensation and no apologies at that night. It is really shameful to accommodate people in that kind of room in the hot summer. Don't recommend to use this hotel.

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calvin chan . 2024-09-02

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Room air con not effective. Rooms uncomfortably hot.

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Steve Beatson . 2024-09-01

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A nightmare... No air conditionning in the middle of the summer. Even though the temperature was not that high outside, it was so stuffy inside the room that one cannot sleep. More than the absence of AC, tge lack of air circulation in the building is the core issue. Apart from that major problem, the hotel is ideally located close to Euston train station for people who want to visit Harry Potter Warner Bros Studios.

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F M TRAVEL Travel . 2024-09-01

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Just down from euston train station and an ideal base to use for looking around London

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Neil Collins . 2024-08-31

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Great location, clean, very friendly and attentive staff. They managed to make my daughter's birthday special with attention and even little gifts. Highly recommended

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simone bellan . 2024-08-31

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Convenient for attractions. Polite courteous staff. Decent breakfast and dinner. Very convenient location to Euston and Kings Cross stations.

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Paul Rawling . 2024-07-30

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Perfect for a short stay in London. Very conveniently located for the mainline rail stations and everything in Central London. Despite being on the main road, my room was quiet, comfortable and I slept well. Good quality breakfast buffet as you'd expect. Staff friendly and helpful - thanks Diana on reception!

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Adam D . 2024-07-27

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We stayed in a family room which wasn’t very spacious at all. We checked in early which was £10 to do so. We went up to our floor and opened the door, my first thoughts were this isn’t like the other premier inns I’ve stayed at before. The room was run down and dirty sadly! The AC wasn’t working so you had to keep the windows open and therefore basically not sleep due to the sound of ambulances, police and general noise! Not only didn’t I sleep I also found the pillows terrible and very uncomfortable! I did complain in the morning the staff were helpful and understanding and did refund the breakfast for us. Would I stay again ? Unfortunately my answer would be a firm No!

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Sarah jane91 B . 2024-07-26

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Good location and good food at a good price. Aircon didn't seem to work so room was hot.

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Godfrey Smith . 2024-07-25

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Perfectly comfortable although only had 1 bathtowel for 2 of us.

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Barry Windle . 2024-07-25

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Polite staff, clean, nice breakfast

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Adam Clarke . 2024-07-21

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Very good hotel. Good location for what we needed staff very friendly and helpful room was good and breakfast was good quality would stay there age if coming into London

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Jason Masterman . 2024-07-20

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It is a Premier Inn, you just know it will be good.

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clydelegend09 . 2024-07-18

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It was horrible! My bedsheets were stained and were not clean. I asked for another bed sheet. It was way worse than the bedsheets that were already on the bed ! What’s worse is that there was no AC and there was a bed bug on my bed. When I asked the staff about this, they said that we have no insects even when I was like there is. Never planning on staying here! Wouldn’t recommend it to anyone. I spent £242 for this! Hated it! Wasted my money. Honestly ruined my first night in London with my family. Never staying here again!

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Umair Nabi . 2024-07-15

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Location good, very close to the station and tube. But was one of the worst night's sleep of my life. Heating is broken, no air con and all rooms stuck at 26 degrees (celcius). Couldn't close windows as too warm to do, so it was incredibly noisy if you're at the front side facing the street. One of my colleagues asked for a fan, but it never appeared, instead they borrowed one from another room. The receptionist was incredibly lovely and breakfast looked good. Shame about the room temp, if not would recommend.

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Alle Bloom . 2024-07-02

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The most convenient and well managed hotel around Euston.. if you have travel plans from London , this is the place to stay

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Chandrasekhar Ramamoorthy . 2024-07-01

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Dinner is not delicious and the service is slow. Breakfast is not bad. The accommodation is old but clean.

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LS L . 2024-07-01

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Noisy and a bit outdated compared to other premier inns. aircon did nothing to cool the room down

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Scott Wakeling . 2024-06-28

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Basic rooms but clean, good service and great breakfast!

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Jonathon Pearson . 2024-06-04

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Any high rating here is either done years ago or a false one. I use premier inn for my trips to London and this has been my worst experience for a number of reasons. 1. The room was dirty and smelly. The towels were smelly. The baths not clean. The toilet was partially blocked so if you flush , the contents fill the bowl and only go down slowly. The room 134 must be their worst room. Or probably all their rooms are like that. 2. The design of the room was not the standard premier inn I’ve always seen. You can’t control the gadgets and lights with your card. No air conditioning. Disappointing for a premier inn at that location 3. If your reason for lodging is to stay up all night, then this premier inn is the best for you as the noise of cars in the street will keep you awake all night. Not much can be done about that because of the location of the hotel. In summary, the premier inn at London Euston is a rundown place. For the price paid for that hotel, it is nothing near great value for your money.

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AWOPEGBA OLAYINKA . 2024-06-03

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Located right out of Euston station. Great selection of breakfast. Comfortable decent room. Lovely ambience and just what you need after a whole day tour of iconic places in London.

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Evelyn Lokko . 2024-06-01

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Really clean and comfy beds. Great you can open windows. One negative when we went in bathroom be4 bed only one bath towel. Brekki n evening meal great.

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Jean Tomkinson . 2024-05-27

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Fair price, rooms ok, staff friendly, breakfast ok location great for me

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norman ford . 2024-04-30

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My stay here was okay. Rooms are abit outdated. But friendly staff and it was quiet can’t complain!

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Tiffany Wangari . 2024-04-29

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Just as good as you'd expect from a Premier Inn. Friendly and helpful staff. Very convenient location.

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Simon Exton . 2024-04-28

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Caution for all.. Air cooling system is not working for more than a week and weeks to come. Hottest week in London and staying here feels like sauna. Staff are doing well and at the same time feeling helpless. Also feel pity for all the housekeeping staff working under these conditions Couldn't sleep well in a room with 31 ° c

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Sea reb . 2024-04-27

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Nice 🙂, lovely 😍 & beautiful 😻❤️

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Munawar Nadeem . 2024-04-27

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Stayed here for a night before departure at Kings Cross station. Budget hotel with minimal amenities - self check in only from 3pm (strict adherence or £10 for the privilege). Stored our bags as we arrived early, which was helpful. Rooms were sufficient for a 1 night pit stop but decor was dated. Also purchased the meal deal which seemed decent value, but restaurant service was slow and food quality was below average. Would recommend eating elsewhere for dinner - breakfast was better (buffet self service).

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Marco Alberto . 2024-04-16

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Great room Great service : our room has leaking problem and the staff immediately help to fixed it

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Praew Tochareonsub . 2024-04-16

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The hotel is conveniently located near Euston station, St Pancras International, and King’s Cross station. Rooms are nice, however there is no air conditioning which was fine for our stay in March but not sure how it would feel in the summer. The wifi was also quite slow with the free wifi being ~0.5mbps. There is an Ultimate wifi plan available for either £5 per day or £15 for 7 days—we went with the 7-day plan which was slightly better but the wifi download speed was still only ~3mbps. We could stream on Netflix and take video calls but it was a bit jittery. Overall it was a good stay but wish the wifi could have been faster.

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Rachel Ho . 2024-04-09

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why don't they do rooms by the hour!

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John R. Woodward . 2024-04-09

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In my opinion, price/quality cannot be beat. Spacious rooms and the breakfast is definitely recommended. Very friendly staff. And many tube and bus connections nearby

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Tim Janssens . 2024-04-07

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Clean and comfy. Friendly reception staff. Extra tea, coffee and milk for the room available to pick up. Perfectly located for Euston. Handy Costa cafe on ground floor.

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Mary Carr . 2024-04-06

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Clean and convenient hotel. Few staff but the few you do meet are good

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Daniel Feeley . 2024-04-03

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Room was too hot and a bit dated, good location though and nice breakfast

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Becky Taylor . 2024-04-02

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It's an amazing place for staycation. Cozy and clean rooms. It was worth the stay!

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Imoh Brownson . 2024-04-01

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We usually stay at the St. Pancras Premier Inn just up the road but cost persuaded us to try the Euston one instead for our latest visit to London. To be honest it was just as good. Location is great - a few minutes' walk from St. Pancras station and close to tube stations and bus stops. Room was fine - nothing amazing but did the trick and was very quiet. Bed was very comfortable and shower was nice and powerful. Now we've stayed here and know what it's like we'd definitely stay again.

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Roman Filipowicz . 2024-03-31

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Ideal location between Euston and St Pancras.

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pete dyas . 2024-03-30

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Excellent value for money close to St Pancras. Delicious breakfast

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David Dupuis . 2024-03-30

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This is second branch of this hosta l like very much

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Moqaddas Ali . 2024-03-27

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Stayed here before and it's the location that makes it work. Rooms are OK but nothing special. Check in was a nightmare with all 3 automated booths not working so stupidly long queues with only 2 staff.

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Ian Waddell . 2024-03-22

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No big problems staying here on a recent trip to a conference in Euston. The staff were friendly. The room was a decent size and clean. Easy check in and out. The bed and pillows were comfy. There was no decaffeinated coffee in the room, but on the ground floor there is available as much tea and coffee, regular and decaf as you need. There was also a vending machine for essentials you may have forgotten. The £3 toothpaste was absolutely tiny though. The only issues with the room was one of the lights not working and, this particular room, was right next to the stairs and lifts as well as facing the main road, so there was a fair amount of noise, even with the windows all closed. But it wasn't excessive and probably wouldn't bother most. The temperature was comfortable and could be adjusted. The TV, kettle, hairdryer and plug sockets all worked. Breakfast was good. It was very busy though and there was a long queue as I was leaving waiting to be seated. It probably needs a bigger dining room for the amount of guests and customers. On the whole, it was worth the price of the room.

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Andy Harrison . 2024-03-22

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Aside from some initial problems with the 7-day WiFi and having to pay another £10 to get WiFi codes for 2 other devices, the rest of the experience was as expected from a Premier Inn. Good breakfast, good staff, clean rooms.

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James Yarwood . 2024-03-17

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We always choose premier inn and this has to be the best premier inn even though it's an old building it was so clean I mean so immaculate!!! I was impressed because I feel cleanliness is the most important thing to me and the lounge area was so clean all the time. As I was joining my husband on his business trip I stayed in the lounge area just doing my own work. It was always clean and great place to work from. Food was great as always deffo recommend!!!

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Vidya Yarwood . 2024-03-17

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Clean, comfortable, decent breakfast. Very close to Euston Station and St Pancras.

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Lorraine Winson . 2024-03-17

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Close to Euston and Kings Cross stations. Ideal for connecting.

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Colin McMullan . 2024-03-15

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Stayed for 2 days. Clean, comfortable room. Breakfast was good. Staff friendly and very helpful. Would definitely stay again.

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r rainingtrees . 2024-03-13

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Hotel very well located near train stations, bus and metro stops. Spacious family room and very good value for money. Varied, delicious and free breakfast for children. Welcoming staff. Possibility to leave luggage before check-in and after check-out.

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elise sattolo . 2024-03-10

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Close to St Pancras & king cross. Good breakfast.

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F B . 2024-03-10

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We stayed 4 nights in this hotel, Perfect location; rooms were clean, staff was always friendly and helpful. Nice breakfast.

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Selen Alkan . 2024-03-10

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Usual premier Inn. Ideal for being close to main stations.

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Ian Maiden . 2024-03-05

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Great location. Shame they want to charge £10 for checking in at 2.30pm! Lots of people arrived early so there was a big scrum at 3pm when check in opened!

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Sue S . 2024-03-02

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A useful cost-effective hotel for a stop off, if you're travelling to/from St Pancras, which is only 5 minutes' walk away. Rooms are fine but there is no air conditioning, so they will get hot in the summer. Check-in was painless via an auto-terminal, or you can speak to a person. Continental breakfast is good value; I was less impressed with the cooked option. The hotel has a car park, which can be very useful (and save a lot of money) if you're driving in London.

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Paul Rogers . 2024-03-02

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Very good location close to St Pancras and Euston both for arriving by train and for tube journeys. Possibility of leaving luggage in storage for free, upon arrival before 3 p.m. and upon departure. The staff was very friendly. Very quiet room, overlooking the back of the hotel. Indeed no air conditioning as some people regret but our window opened….it’s better for the planet. Clean room, although a little tired. Decent breakfast but please consider those who like to eat cheese in the morning!

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Babeth De Lille . 2024-03-01

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Stayed for a couple of nights with my sister. We arrived by train via Euston and St Pancras. V. Convenient for rail stations and tube. Good base if arriving by rail and want to visit sights and museums/galleries. We had nice room with a large bath to soak in after a busy day.

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Claire Temperton . 2024-02-27

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Spot on - stayed as an emergency due to train problems, and it was exactly what we needed. Comfy bed, quiet room.

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Keeley Wilson . 2024-02-26

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It's a Premier Inn, so you know model and it is consistent. Comfy bed, a little traffic noise from Euston Rd in the morning, but triple glazing does the trick. Friendly, efficient check-in. Good location if you want to be 5 mins from the station. Some good local pubs and bars if you head off the Euston Rd. The £10 charge to check in earlier than 3pm is a bit irritating when the room is ready anyway when we arrived at 2pm, but our bags were stored for us until check-in time. Usual good value breakfast, friendly service and tables were cleared quickly.

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Steve Smith . 2024-02-26

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地點不錯 入住時機器全壞 房務人員一直都不來 大排長龍之後才姍姍來遲 重點房間極熱 空調是壞的 看評論壞了好幾個月都沒有改善 只有一台電風扇也一樣悶熱 冬天就無法忍受了 很難想像夏天會有多糟糕 浴缸很大 可惜沒有蓮蓬頭很不習慣… 馬桶沖水很難按 水壓也不大 再一次機會不會入住 熱到令人煩躁

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快樂蕾貝卡 . 2024-02-12

MORE AT Google

Clean and tidy if a little tired in places. Friendly team.

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Peter Venn . 2024-02-12

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Location is handy just across from Euston but that’s the best thing about it. It’s horrendously understaffed! There was a 30 minute wait to check in. I opted to use a self check in but you don’t get any local information such as breakfast time which I ended up missing. There was nobody at the bar, nobody responded to the buzzer, went to reception and eventually somebody came but they seemed frazzled and pissed off. Tried to call reception to query breakfast time in the morning, from my mobile as the chains don’t have phones in the room, but it just rang out. The rooms are ok, the bed wasn’t pushed against the wall/headboard so pillows etc fell beneath. I wouldn’t mind but this was £130 a night and Premier Inn as a company don’t give AF as they don’t employ enough people and/or pay them well enough to stay.

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Helen Flanagan . 2024-02-06

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Absolutely lovely...room so quiet...staff super friendly...breakfast fantastic...restaurant is great...katsu chicken was lovely...stayed for business...nothing was too much trouble....thankyou

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Ruth B-S . 2024-02-06

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Absolutely awful. Paid for room Before arrival. Thete system messed up so had hassle of sorting that booked a cot in hope to get little one to sleep and the cot was fully broken on the floor 2 hours later and 3 visits to reception it still wasn’t sorted. This isn’t acceptable. Can’t even fit the pram in the room. I’d avoid. Nearly £300 for two nights and it’s like trash. The check in guy was nice and did his best with finance part. As did Yasmin. But everything every utter joke.

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Kay . 2024-02-06

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