Premier Inn London County Hall hotel in Lambeth

The beds were absolutely lovely to sleep in! The room was a nice size too! I like the fact that there is some Rosemary planted around there too.

Great location right in front of London eye. Room smelled a bit wired but it was for one night So just ignited it

Great hotel, regarding the service (H24), the receptionists are really very nice, ideally located, because only 5 minutes from Big Ben, and what's more, close to several metro and overboat lines!! really great. The only downside is the bathroom, a little old-fashioned, you can't get cold water. But I highly recommend it, if only for the location and value for money (compared to this location).

Family stay two weeks ago for three nights. The best choice we could have made. Hotel right behind the London Eye, every evening we returned from the Soho area on foot. Very quiet and clean location within walking distance of many attractions. Spacious rooms, spotlessly clean and with a really comfortable mattress. the children had free breakfast. Abundant and varied breakfast. Very happy with the choice. Initially I was looking for an apartment on an airbnb but all things considered, it was cheaper to stay here.

We booked two rooms here and were robbed of our jewellery on the second night. We do not blame the staff, but robbers got into our rooms without force so there is an issue with key cards.

While in an excellent location the Hotel itself was a disappointment. Beginning with lifting heavy luggage up stairs into reception where we were met with a couple of self serve check in machines. Reception has absolutely no soul and not a single chair to sit down on to relax or wait for your transport. Eventually a staff member appeared as there were several people waiting. Another irritating thing is you need a staff member to open both male & female toilets unless you have your room key with you. The wait for this can be very long as staff are usually busy doing other things. The room was ok, clean however the bed was extremely uncomfortable. Also you had to speak to staff before 12 if you were wanting your room refreshed. In saying this I felt sorry for the staff as they seemed to be pulled in many different directions and still managed to be helpful & polite. We took the breakfast/dinner meal deal a few times and were happy and thought it was well priced. We enjoyed both dinner & breakfasts. The location suited us but we would most likely not stay here again.

I just got back from London and stayed at this hotel for 6 nights. For the price and location, this hotel can't be beat. There are tons of restaurants around the area and it is in central London with attractions nearby at a walkable distance. It is also close to the Waterloo and Westminister station so if you need to get to further attractions, you can easily take the tube. There are a few cons that come to mind: 1. Early check-in is pretty much impossible because everyone is willing to pay the 10GBP. I arrived at approximately 12:30pm and had to wait until 3:00pm to check-in. They will store your luggage for you while you wait (and go out for a stroll). 2. The WiFi is extremely slow. Many here have complained about this. I was able to workaround this by connecting to the 5-star Marriot hotel Wifi (in the same building) using my Samsung tablet. My Iphone was not able to find the Marriot Wifi so you will need to have a large device (with large antennas) to pickup the wifi. The Mariott wifi gave me 8mbps DL/UL so it was perfect for streaming. 3. Some have tried to use a cellular data connection as an alternative to wifi. I had 4 different e-sims with 4 different providers (O2, EE, 1GLOBAL, 3 UK). O2 was the only provider that gave me a connection inside my room. The others either had no connection or was really slow. I think the cellular connection really depends on which room you're in and what side you're facing. I was facing the garbage disposal area (surrounded by concrete walls outside) so the signal was poor. If you're facing outside the hotel (like at the London eye), you may have a better signal. Overall, the hotel is good and price is decent for the area it is in. Just be prepare to have alternatives ready for the wifi because it can be really inconvenient not having access to the internet in this day and age.

A large and comfortable room on the 6th floor, good food in the restaurant

OMG, you can't get a better location when visiting London. We walked to all of the major sights within 30 mins. The rooms are spacious and comfortable, amazing mattresses giving the perfect night's sleep. But best of all, the staff. Everyone is friendly, professional, and helpful. Huge shout out to Janina and Shaluka, who had the unenviable task of checking people in with an exceptionally slow system (we queued 30 mins) but they gave a lovely professional welcome throughout. Special thanks to Shaluka as she arranged a small gift for our first wedding anniversary. Only annoying thing is that the queue for check-in can be avoided for £10, but they don't advise how long check-in can take. My advice, leave your bags for free, and either return at 1445 to start the queue, or 5pm and enjoy the nearby sights 😀

Great spot and a reasonable price. Rooms were clean and the staff was very friendly and helpful. Highly recommend this place. Right next to the Eye.

Excellent location just behind the London eye. Would love to visit again.

ROOMS. We had a very spacious room. The bathroom is phenomenal. It does not have a microwave or refrigerator. The rooms are well soundproofed and you don't hear any noise at night. SERVICE. All the people who served us were wonderful and very attentive to us. The lady cleaning the room was very good. The receptionist loves it. LOCATION. It is located just behind London Hay and has two metro stations very close: Waterloo and Westminster. BREAKFAST. It is advisable to get a room with breakfast because it is worth it. Keep in mind that it is a typical English breakfast. If you are going to stay for many days at the end it becomes a bit repetitive. But everything is very good

Premier Inn London County Hall is a budget-friendly gem in central London. Its prime location near major attractions and excellent transport links is a major draw. While rooms are basic, they're clean and comfortable, offering everything needed for a good night's sleep. Friendly staff and a no-frills approach make it ideal for those prioritizing location and value.

Room was spacious, clean, comfortable everything you could ask for! Unfortunately the fire alarm went off at 4:30am and we all evacuated for around 30mins under the London eye in PJs. The staff didn't really apologise or guide anyone out of fire exits it was very much sort yourself out. Overall would recommend but hope they improve communication in terms of during and after a fire alarm.

Great stop over for 1 night after a concert at Wembley

Great location, couldn't be better. Rooms are ok, you're only there to sleep anyway. Anytime back in London

Great location, well sized and comfortable rooms. We did have a bit of trouble checking in which was frustrating, however keeping bags in the hold, etc. was easy enough. Didn't have any food so can't comment on that, but I do recommend staying here

Rooms are ok. The staff is friendly. The person who checked us in on the 17th July evening was very helpful (Sorry I couldn’t catch his name). Yashoda in the restaurant made sure our breakfast went smoothly on both days of our stay. Conveniently located close to the London eye, walking distance to Westminster Bridge and the Waterloo station.

We paid a little more to stay here and it was more than worth the difference. The hotel is up to standard, the staff are amazing the rooms very clean and the location was spot on. We are a family of 4 considering of two young kids and we were very welcomed. Couldn’t ask for much more to be honest.

Absolutely brilliant kind staff very helpful very polite an room are perfect

Great location, walking distance from many attractions. Very close to Waterloo station. Room was clean. The shower door didn't function well, resulting in a lot of water on the floor.

Give it 9 out of 10. Would have given 10, but menu could be better.

It's a Premier Inn so it is what it is but.... the location is amazing, you're guaranteed a good night of sleep, breakfast is spot on and the staff are really helpful and friendly despite being up against it because they are working at a typically understaffed Premier Inn. The lifts can't cope with the volume of people using them in the morning but the staircase is definitely "interesting" so.... 🤷‍♀️ This is a true example of "you get what you pay for" but given the amount paid for the location and the calibre of staff it is 5 star 🌟

I normally love Premier inns, but this one. Dirty tired rooms , terrible surly staff,old collapsing mattress. When I made a formal complaint I was told I was wrong on all counts and a story was made up about my partner being rude and swearing even though she had no dealings with the staff. I am never rude to the staff as I think this is a lousy management issue.

Does what it says on the tin. Clean, comfortable, a good night's sleep and friendly staff. Value for money and if you are lucky, a view of the Thames thrown in.

We ha a brilliant experience at the premier the rooms were clean and tidy we had a view of the London Eye although on our visit it wasn't going due to maintenance we had the breakfast there and I can't really fault it something for everyone and plenty of it and as for the staff they were very helpful and pleasant