Based on 749 opinions finded in 1 websites
Based on 749 opinions finded in 1 websites
Nº 228 in 457 in Dacorum
Opinions
Despite the outside looking a little dirty and only one of the two lifts to reception (1st floor) was working and a bit grubby (not a good first impression) but once your in reception and beyond, it gets much better. Very clean corridors, and our room was very clean and well presented (well done to housekeeping). I can't comment on the bar area because we didn't use it but could see it looked clean and tidy. The only staff we came into contact with was reception. Very welcoming and friendly. Conveniently placed in the town centre. I would stop here if I'm in the area again and would recommend to others.
T walker . 2025-02-23
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A place to definitely let your hair down after a long and hard day on the road ! 5 stars
Tim Campbell . 2025-02-19
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Definitely one of the best premier inns I have stayed in. Shops are very close by, fast food is a short drive.
Ewan McCulloch . 2025-02-12
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Second time I have been her and on the 10th Feb spent a second time here. Holly who was working the restaurant was fabulous. First night back and at this hotel. Two guys also working at 1800 were also good couldn't fault any of them, even if they did look short staffed. They all worked together and did very well. Will be returning due to work and can't wait!
adam edwards . 2025-02-11
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Nice cozy hotel, centre of city so can get to shops easily has parking with riverside shopping centre.
Abdul Hakeem . 2025-02-02
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Great place and right in the middle of town. So easy to get everywhere you want. I love the room because my bed was so comfy and it was very clean. The only 2 minuses are no iron in the room and the bathroom tap wasn't ideal. It was spraying water so myself and the mirror was getting wet every time I've used it if that makes sense. I loved the breakfast. Recommend it generally.
Kuli elo . 2025-01-27
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Hotel was fine but Riverside car park is awful and high risk of scraping expensive alloys in an old fashioned badly designed car park with high kerbs everywhere
Cormac O . 2024-12-16
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I came On the night of 11/16/2024, there was a girl at the reception who was with us and she said in a loud voice, “There is no place for you.”
Abdul Alothman . 2024-11-19
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Decent hotel to spend few nights.
Kamil Wiśniewski . 2024-10-20
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Lovely location and comfortable. Worth reading the parking information carefully if you plan to drive. Hotel subsidised parking is good value but quite tight manœuvring to get in.
Nicholas Crisp . 2024-10-20
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Needs a face-lift look the same when it was know as churhcills
Vice Chairman Summer Madness UK . 2024-10-20
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£184 for one night. That is absolutely ludicrous! Where in the world does a Premier Inn come even close to that level? Honestly!
Jacques Potgieter . 2024-10-15
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Given the proximity to Warner Bros and the convention, we decided to book. An error. Isolated from the world, it forces you to always take a taxi and taxi prices are not cheap until London. Small rooms and zero assistance. We had forgotten the electrical adapters, they didn't have any at the hotel and they didn't bother to find any. For dinner, being so isolated, we had dinner - English style - in the hotel, where a sandwich each and a few chips costs around 100 pounds. Not to be repeated!
Pier Corn (Superonair) . 2024-09-21
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Really good stay here the best pillows. The breakfast we had could have been hotter but it tasted ok
Chrissie Smith . 2024-08-15
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We stayed here for two nights while visiting harry potter and the local area, we loved our room and the staff were very helpful and polite, the room was perfect the only niggle we had was that the menu was small there were no other options that we was told about also the work persons completing the renovations kept staring at our 14 yr old daughter and they would smoke at the entrance even though there are signs clearly stating no smoking, other than that a very pleasant stay. Parking was easy at the riverside and there are a good selection of shops very close by.
Robert Collins . 2024-08-14
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Another nice premier inn with refurbished rooms. Bar and restaurant connected. Very quiet. Staff were really great. All very clean. It's up on top of the shopping centre with ample parking attached. No issues whilst I stayed, everything as expected. Check in and out was fast.
Marcus Castle . 2024-07-17
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Renovation work going on. Staff friendly and helpful. Lovely view whilst having breakfast
Georgina Cooke . 2024-06-23
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The room was clean but in need of a little attention, frayed carpet, a few bits in the bathroom. Ok for our needs
debbie davison . 2024-06-20
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Nice hotel, rooms are your typical premier inn as you expect, clean, staff was friendly and helpful. We was confused about parking before we arrived but the reviews on here was very helpful however nobody mentioned the actual name of the carpark. So you want to park on the Riverside carpark hemel hempstead. You go up the spiral to level 3 and you will see the "premier inn guests level 3-4" sign. That's where you need to park. You can walk across the bridge on level 3 to take you to the premier inn. Because you're staying here and parked on the Riverside you only need to pay £4 at reception with premier inn, then after your stay you just exist you shouldn't need to do anything else. Pleasant stay no issues, good location for shops, food and public transport and short distance from more to do also. Hope this is helpful 😊
Laura . 2024-04-14
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The staff in this hotel are so lovely and kind nothing is too much trouble we had a comfortable stay after visiting harry potter at Warner experience Watford. The food was excellent both breakfast and in the evening. The carpark is a bit tricky to negotiate if you have a large vehicle but it felt very secure once parked on the 3rd floor and then across the bridge to the hotel would recommend to anyone visiting the area
Jane Southon . 2024-04-05
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Located right in the centre. The staff were helpful and the hotel was quiet. Once you get off the maze of roundabouts your fine. You go up a spiral car park and park on level 3. Doesn't feel the safest place walking along the bridge etc to get to the hotel. Rooms are spacious if not slightly dated. Located near a shopping centre, bovingdon studios etc.
D Ramsden . 2024-03-28
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Staff are stretched, standards show it,
Dave Fernandez . 2024-03-05
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We were a bit disappointed really. The hotel needs a big refresh as things like the chairs in the dining area and bathroom tiles are a bit worn and looked dirty. The window in our room also didn't pull fully closed but that was just a minor issue. Can't fault the staff efforts though, well done team.
John O'Keeffe . 2024-02-28
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We booked skiing sessions at the Snowcentre in Hemel Hemstead and decided to do an overnight so I booked the Premier inn which was only a short 12 min drive away (came up as M1 Luton) but only 12 mins away?? so booked it anyway mainly because it was £69 cheaper than Premier Inn/ Travel Lodge located in Hemel Hemstead. I booked it on the evening before for a Monday (27th Feb 2024) and paid just £60 for a family room with King size bed and two single beds (for me and my two kids) and £9.99 for breakfast and kids eat free!! Plenty of parking. Staff are very welcoming and breakfast was cooked to order so fantastic. The room was spotless had everying you need, incl free wifi, they allowed me to check in an hour early and leave a little late by 30 mins too without any extra charge. Added bonus is that I dont think is was a particularly busey period didnt see many other guests. Overall Amazing value, excellent location, will always be booking here for future Snowcentre visits.
Azam . 2024-02-27
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19 Opinions
The ambience was amazing as the staff were very attentive. The waiter serving our table made sure that we did not miss anything, as she explained all about the menu and choices available. It my nephew's birthday celebrations dinner. The staff made it remarkable when they brought out the cake after we had our dinner. They came out one carrying the cake other singing the happy birthday song, and with drum beats and shakers. It really made it a momentous occasion 👏🏾👏🏾👏🏾 Really impressive.
1184 Opinions
the quality of the food is poor, the vegetables near the roast beef were burnt and unimaginative. Roast potatoes overcooked and mashed potatoes! The red cabbage tasteless and the carrots and parsnips burnt or overcooked. The roast beef was not a real roast but slices of beef. The dessert, reheated in the microwave was a real disappointment. I would be lying if I didn't say that the environment is well-kept and clean, the waiters friendly. I would not return