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Dirtiest primer inn I have stayed at. Avoid room stank of smoking

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Antony Lester . 2024-11-12

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As of 02/12/2023 (Breakfast) Taste:5️⃣ Environment:5️⃣ Seating:6️⃣ Service:5️⃣ Portion size:🔟 Value for money:8️⃣ *on a scale of ten Overall Score:65 / 100 Average cost per person:£9.99 💛💛💛💛💛💛💛💛💛💛 The all-you-can-eat breakfast buffet at the hotel is so satisfying that one meal can keep you full for the entire day. 🩵🩵🩵🩵🩵🩵🩵🩵🩵🩵 👌🏻Full English Breakfast 👌🏻Blueberry Pancakes 👌🏻Skim Milk Breakfast Cereal

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Moon SIN . 2024-11-10

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Clean but showing signs of wear and tear in the rooms could do with a renovation good location and Free parking Whitley retail center is good for food by the tesco Close to Gunwharf shopping without the big price tag of that location Great fish and chips around the corner of the hotel

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Gina Woodward . 2024-11-06

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The rooms can smell a little damp, but the location is perfect when we visit family. The staff here are just great! They really are and we have seen them several times when we've visited over the years. They are always so welcoming and patient with my special needs nephew. The breakfast is good, I wish they would have some granary or sourdough bread, though. Until next time

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Sam Holmes . 2024-10-31

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The worst Premier Inn we have stayed in (and we've stayed in loads over the years!) Room was dirty with spider webs and dust and in a great need of refurbishment - rusty towel rack and heater, yellowing toilet roll holder, rusty and dirty around the taps, chunks out wall - the list goes on. We complained to Premier Inn through their customer services and they can only give us an apology because we didn't go to reception!!! We arrived late at night with 3 kids in tow and had to leave early in the morning, staying only 1 night. Usually customer services is how you put in a complaint especially when you have photos to support your claim!!! No? We've to pay full price for 2 substandard rooms!!!

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Mags Burgess . 2024-10-26

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Room had a funny smell to it almost damp, cold , the lights barely worked and if they did they flickered , the bathroom was disgusting , had mould all up the walls and ceilings , and last year when I stayed I came home with loads of bites on me …… bed bugs ?

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Tia Manning . 2024-10-07

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All the usual no-frills facilities that you expect from a Premier Inn. The main attraction being the price and the location to just outside of Portsmouth for cruises, ferries and sight-seeing without paying central Portsmouth prices. Many of the rooms are right next to the car park, but surprisingly we weren’t affected by the noise as long as the windows were shut. Sat nav totally confused as to which turn off to get to the hotel - so look-out for the TGI Fridays next door. A few stores and fish and chips nearby. Functional, clean, powerful shower, tea making facilities and with wi-fi. A decent breakfast (at additional cost). Used by business and trades people as well as tourists as you might expect. Strange room ‘air conditioning’ - you can’t make the room cooler which was a bit odd on this hot summer night. All in all though, no probs, except for the lack of usb charging, but to give it 5 stars I will highlight the very friendly staff and yes, a good nights sleep.

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Michael Parkes . 2024-09-13

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The room was pleasant and the staff helpful. The receptionist was kind and helpful. I was impressed by the team of young guys running Sunday breakfasts. Hayden, Matt, Harry and Clive were hard working, cheerful, helpful and dedicated to giving us a good experience. Well done all

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Wendy Redwood . 2024-06-09

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The usual nonsense arguments claiming hotel was full stopped us again of having rooms close to each other. Car park had 13 cars in it. Yada yada

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paul benton . 2024-05-29

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Rooms a bit tired and was very hot, but clean and comfortable. Great breakfast, friendly staff

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Andrew Plummer . 2024-05-14

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Good location, very warm welcome, good services for a stopover.

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A B . 2024-04-29

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All good, but yet again wifi issues from Virgin Media / Wifi. IP address not being allocated. When it does, then cannot login! Ruins the whole experience. When next door at TGI Fridays, fast and simple access to high speed wifi. Virgin Media, you are terrible!

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Jon Whitton . 2024-03-22

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Such a helpful man on reception! Has choice of restaurant or chip shop very close ( recommended the chip shop )

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michelle carmon . 2024-03-03

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