Based on 728 opinions finded in 1 websites
Based on 728 opinions finded in 1 websites
Nº 130 in 271 in Fareham
Opinions
A1 accommodation and unlimited breakfast.
Mark Parris . 2024-12-08
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I write this review with total honesty and fairness. Having stayed at a number of Premier Inns and generally they have been faultless with very good customer service. However this one at Fareham is poor. Firstly I like to say I had no problem with the gent on reception, polite and accommodating. The first room I was offered No 126 was rejected on safety grounds - it had an electric socket / switch to the wall radiator dangerously loose on the wall, noticed by the fact the socket was very slanted so easily seen. Offered a second room No 4. I accepted this room as it appeared much better, but after a while noticed that the walls were stained/ dirty, chair stained, ceiling paper split. Dirty wall heater. The kettle externally appeared scaled and looked old. In the bathroom the panels showed their age. As this stay was only for one night and the price was cheap (can understand why now) I accepted to 'stay put'. This establishment is in great need of a refurb. Good points the car park is free and plenty of space. Breakfast f.o.c. in an exclusive time limited personal deal which was excellent.. My opinion on TGI Friday being its local eating place for lunchtime / evening meal, not my preference. However heard from resident that the food was good. Overall would I stay here again, no. Will I still use Premier Inns in the future, yes very likely.
Paul Dicks . 2024-11-30
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I love it. Every time me and my family are here we love the stay .The service is AMAZING we got served straight away and they never say no to cleaning our room.The location is near my father in laws house.The rooms had everything you need, space, towels, cups, tea and coffee.You can also get a breakfast here.It is amazing, beds ate comftable and the food delicious.This place is amazing.🩷🩷🩷
Jonathan Brown . 2024-11-23
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Dirtiest primer inn I have stayed at. Avoid room stank of smoking
Antony Lester . 2024-11-12
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Very friendly staff who have recognised us from previous visits and easy check in. In a great location. Rooms are of decent size, beds are comfortable and upon request you can have your room cleaned. Breakfasts are delicious! Always something to eat. Overall excellent experience
Danielle Stanley . 2024-11-12
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As of 02/12/2023 (Breakfast) Taste:5️⃣ Environment:5️⃣ Seating:6️⃣ Service:5️⃣ Portion size:🔟 Value for money:8️⃣ *on a scale of ten Overall Score:65 / 100 Average cost per person:£9.99 💛💛💛💛💛💛💛💛💛💛 The all-you-can-eat breakfast buffet at the hotel is so satisfying that one meal can keep you full for the entire day. 🩵🩵🩵🩵🩵🩵🩵🩵🩵🩵 👌🏻Full English Breakfast 👌🏻Blueberry Pancakes 👌🏻Skim Milk Breakfast Cereal
Moon SIN . 2024-11-10
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Clean but showing signs of wear and tear in the rooms could do with a renovation good location and Free parking Whitley retail center is good for food by the tesco Close to Gunwharf shopping without the big price tag of that location Great fish and chips around the corner of the hotel
Gina Woodward . 2024-11-06
MORE AT Google
The rooms can smell a little damp, but the location is perfect when we visit family. The staff here are just great! They really are and we have seen them several times when we've visited over the years. They are always so welcoming and patient with my special needs nephew. The breakfast is good, I wish they would have some granary or sourdough bread, though. Until next time
Sam Holmes . 2024-10-31
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The worst Premier Inn we have stayed in (and we've stayed in loads over the years!) Room was dirty with spider webs and dust and in a great need of refurbishment - rusty towel rack and heater, yellowing toilet roll holder, rusty and dirty around the taps, chunks out wall - the list goes on. We complained to Premier Inn through their customer services and they can only give us an apology because we didn't go to reception!!! We arrived late at night with 3 kids in tow and had to leave early in the morning, staying only 1 night. Usually customer services is how you put in a complaint especially when you have photos to support your claim!!! No? We've to pay full price for 2 substandard rooms!!!
Mags B . 2024-10-26
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Room had a funny smell to it almost damp, cold , the lights barely worked and if they did they flickered , the bathroom was disgusting , had mould all up the walls and ceilings , and last year when I stayed I came home with loads of bites on me …… bed bugs ?
Tia Manning . 2024-10-07
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All the usual no-frills facilities that you expect from a Premier Inn. The main attraction being the price and the location to just outside of Portsmouth for cruises, ferries and sight-seeing without paying central Portsmouth prices. Many of the rooms are right next to the car park, but surprisingly we weren’t affected by the noise as long as the windows were shut. Sat nav totally confused as to which turn off to get to the hotel - so look-out for the TGI Fridays next door. A few stores and fish and chips nearby. Functional, clean, powerful shower, tea making facilities and with wi-fi. A decent breakfast (at additional cost). Used by business and trades people as well as tourists as you might expect. Strange room ‘air conditioning’ - you can’t make the room cooler which was a bit odd on this hot summer night. All in all though, no probs, except for the lack of usb charging, but to give it 5 stars I will highlight the very friendly staff and yes, a good nights sleep.
Michael Parkes . 2024-09-13
MORE AT Google
The room was pleasant and the staff helpful. The receptionist was kind and helpful. I was impressed by the team of young guys running Sunday breakfasts. Hayden, Matt, Harry and Clive were hard working, cheerful, helpful and dedicated to giving us a good experience. Well done all
Wendy Redwood . 2024-06-09
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The usual nonsense arguments claiming hotel was full stopped us again of having rooms close to each other. Car park had 13 cars in it. Yada yada
paul benton . 2024-05-29
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Rooms a bit tired and was very hot, but clean and comfortable. Great breakfast, friendly staff
Andrew Plummer . 2024-05-14
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Good location, very warm welcome, good services for a stopover.
A B . 2024-04-29
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All good, but yet again wifi issues from Virgin Media / Wifi. IP address not being allocated. When it does, then cannot login! Ruins the whole experience. When next door at TGI Fridays, fast and simple access to high speed wifi. Virgin Media, you are terrible!
Jon Whitton . 2024-03-22
MORE AT Google
Such a helpful man on reception! Has choice of restaurant or chip shop very close ( recommended the chip shop )
michelle carmon . 2024-03-03
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177 Opinions
My Wife booked an afternoon tea online for a 80th birthday but it was cancelled by text on morning a couple of hours prior to the booking, have taken prepaid payment including tip and as yet not committed to refunding any money. Landline number is not working. Owner has spoken to us and claims electric company has cut them off. Still no confirmation of refund.
67 Opinions
I went here for Sunday roast and was left a little disappointed. The staff were excellent throughout. The roast beef was good, I had the trio roast which was with beef, pork and chicken (the chicken and pork were over done), and considering you pay more for this, I expected a larger amount of meat, instead it was a normal amount of meat but divided up into three different types of meat. Then the veg arrived and we were given the same portion as they gave to single and couple customers (I know this because I was looking around at other tables) were given but we were sharing between 4 people! Sharing a veg portion for one person between 4 meant we didn’t get much each. This I found very disappointing.
8 Opinions
Visited The Hook for the first time on a Friday night We were seated in an empty restaurant opposite the toilets The waitress took our orders and brought our drinks Food arrived promptly Hubby had Spaghetti Bolognese and I had Southern Fried Chicken Burger and Fries Apparently the bolognese was delicious I didn't enjoy my food the fries weren't hot Our friends enjoyed their meals and the service was good Unfortunately the pub was very rowdy and somebody fell on a nearby table and knocked the vase of flowers to the floor There was a constant stream of people often in groups in and out of the loos and the door swung shut with a massive thud every time It was extremely annoying When we left our friend mentioned getting the door sorted again He had spoken to her before and she said " I know it's meant to be fixed " It might explain why the restaurant was empty the whole time As I understand it there is an Italian restaurant round the other side we could see it's entrance across the bar I wouldn't go back