Premier Inn Edinburgh City Centre Royal Mile hotel in Edinburgh, City of

Stayed here on Mon 21st. Location was perfect, near weaverly Station, Checkin was quick, room was on the 5th floor and was absolutely spotless. It was very quiet, had the best nights sleep in a long time. Had evening meal which was fantastic, staff were great, very friendly and efficient. Breakfast the following morning was the standard buffet, but everything was hot and delicious. All the staff were friendly, welcoming and helpful. Check out was also quick. Will definitely stay here the next time I'm in Edinburgh.

Great spot next to Station & very close to Prince's Street and Royal Mile

Great room, good breakfast. The internet signal is very weak. Reception without attendant, you need to call by pressing a button, at the Bar you also need to call reception.

A little worn and dated, but the price is right.

Is your staff prone to hanging up mid conversation with costumers? Was on the phone with a member of staff with an Indian accent, and I was asking if u Do the blue light card, he rambled on fast as anything about a blue card. Which was not what I asked about and then I said blue light, oh no we don't do that, line goes dead, I can see why ur loosing customers premier inn and having to close places down

They have 2 people for everything, it is impossible to give dinners, to be at reception.....we were there for 2 hours for dinner, what you ordered was not what you received, I asked for a vegan burger and they brought me a beef one.....dessert is I had forgotten that we were there......

Location is great. Premiere plus room was quiet and comfortable. However, most interactions with staff were not super friendly or helpful. Especially a staff member named John, who was especially rude to us a few times. Glad I didn’t interact with him more than I had to.

If it wasn’t for the location, it would have been totally unacceptable. All I can say positive about it is it’s in a great location, the bed linens appeared to be clean as did the bathroom (except for some mold around the tub). But the rest of the room was in disrepair. The room needed to be refurbished as did the entire hotel. The furniture was falling apart. The carpet was worn and dirty. I was afraid to go barefoot on it. Although the bathroom was clean, the shower was an accident waiting to happen. The old tub was at least 2 ½ feet high and dangerous to enter and exit. I had to hold on to the towel rack to be able to get into to it. I’m short and lifting my leg high enough to get in and then trying to get out was difficult and dangerous. The tub was slippery and that certainly did not help with safety. If I had slipped and fallen, I would have suffered terribly. The fact that the room had no telephone bothered me. Had I had an emergency there was no way to reach anyone. No refrigerator; not even an ice machine and bucket. Totally unacceptable. 99% of the time I came down to see a receptionist, there was no one at the desk. They were helping in the restaurant. I rang the bell repeatedly and no response. I finally had to go in and get the desk clerk. What kind of customer service is that? I guess you don’t feel the need to give acceptable service and a decent clean and well-maintained room because of your location. In my opinion that is totally unacceptable. There is nothing “premier” about it.

The hotel is very conveniently located near many places of interest and shopping. However the first room we were given had an offensive moldy mildew smell from the bathroom. The 2nd room was a little bit better but you can tell the mildew smell is also there. The furniture surfaces were peeling and stuff needed replacement and upgrades ASAP. Front desk was poorly staffed and they didn’t seem to know answers to common questions that visitors ask about eating places, transportation etc. Front lobby and rooms have old worn-out carpets, and the bathtub is too high and is a potential safety hazard. Hotel generally needs refurbishing.

The normal rooms are a bit old. A renovation is due here. Otherwise the good PremierInn standard in a very good location. You can reach almost every point in the core area of ​​Edinburgh in just a few minutes on foot (Old Town and New Town).

Great place to stay, clean rooms, not far from loads of attractions and a great breakfast.

Central but ZERO Parking. Beds and true BATHrooms were great.

The place to stay when you visit Edinburgh.

Another business trip 27/08/24 was charged £237 for the same room 1 x premier room for 1 night really don’t understand the pricing on rooms ? Just shows they profiteer and RIP you off when anything is on in Edinburgh ? Started at £145 now paying up to and above £250 a night for a room ? Not what you call value for money ? Not good value when Considering 5 nights all inclusive in Spain only cost me £695 🤯 Another business trip 05/06/24 was charged £256 for 1 night 1 person 1 room ??? WHAT COST OF LIVING CRISIS ??? Absolute should be renamed The Budget Inn ? Book premiere room, internet absolutely rubbish, dirty bathroom with hair still on condiments, made a cup of tea more milk floating on the tea horrible, that’s after I had to get some more as the tray was basically empty ? went for something to eat, came back and unable to access room as key card didn’t work ? Complained staff ? not interested ? Absolute crap hole of a hotel for the £145 spent & the staff are no better,

Excellent location close to everything in the city centre rooms realy tidy the bar is ok but the food wasn't great better places to eat nearby Sometimes I have to wait to see someone on the reception desk but generally I very good stay

Rooms are okay. Short staffed. One person doing several roles. Were able to check us in early. We were able to get an extra pillow as requested. Breakfast was good.

Great location, rooms were nice and clean. Staff very friendly and a good breakfast!

Premier Plus room on 4th floor, very comfortable, clean and quiet. Great location just off the Royal Mile, Cannongate end and an 8 minute walk to Waverley.

The environment is okay, but there is no small refrigerator, the free wifi is almost impossible to access the Internet, and the paid wifi is very fast. As for the wifi, there are other ways to make money.

All the star is just for the location, just 6mins walk from the Waverly station, close to many attraction.

Lots of breakfast options, beds are comfy, staff are friendly and the location is great, but the internet is ridiculously slow! Even the paid ‘Ultimate wifi’ (£5 for 24 hours) isn’t as fast as what we are used to in France.

Expected larger room in Premier Plus.

Average breakfast, small room and well located close to the Royal Mile.

I made a very late booking so I got the only one room left. It was okay generally and neat too. Friendly reception staff and good service. I cannot comment on meals as I did not have an throughout my stay which was a short one. The location is very good, it is only a short walk from the train station, just about 5 mins or so.

Shame it was expensive but a great location and lovely staff

Friendly staff. Ideal location. Clean and comfortable rooms. Excellent breakfast. Had 2 evening meals here too, and they were good.

Great hotel right in the middle of town centre

Such a quiet and comfortable stay, 1min walk to royal mile

Friendly and accommodating staff greeted us upon arrival. We had a premier plus room and it was everything we needed including a mini fridge to store items for our baby. Rooms were large, bright, quiet and the bed was so comfortable. We were travelling with a baby and they provided a travel cot (crib) which was an amazing complement to our room. Every staff member we encountered was kind, thoughtful and went above and beyond to make sure we had everything we needed. Our only minor complaint was that in the evenings the wifi did not work well, or at all (despite having the ultimate wifi package). Great location on the Royal Mile. Overall, I would gladly stay here again and recommend to other travellers!

So we just been here for from 12/5/24 until 15/5/24 we got moved from 120 because of the path outside are window with people and workmen looking in this made my pregnant wife so uncomfortable having people looking in. We got moved to floor 2 room 204 who ever cleaned this room didn’t do a good job on the outside of the wasn’t clean still could see human faeces and the room had a black mould issue around the window on the curtains. When talking to the manager manager on the reception he said well all you do is clean it and wash the curtains and asked him about what black can do to him. He did not know anything about what black was. After my black walking in duty him lungs he just smelled and just carried on talking. I have contacted health and hygiene about this matter. And I know they don’t check there reviews

Easy access from the train station. The staff were very friendly and helpful, the hotel was very clean and comfortable.

To my horror, particularly when I reached the room, my booking was for a Premier Plus room. At reception I did not challenge this, merely because the price I had been asked to pay matched what I remembered of the booking. From the room I rang down to reception and later went down to highlight my points... 1) there was no long couch on which to unpack my suitcase. On the floor it would have been awkward on my back or on a particular stool the case would have blocked my way to the bathroom, particularly awkward overnight. 2) there was an ironing board along with iron blocking the only suitable place to hang a wet coat such as it was when I got there. 3) there was a plastic screen alongside the bath. Though hinged, it would have created a health hazard with water dripping and creating a slippery floor. I've mentioned this to the group before though it seems to be a new move by them. 4) the sight of a coffee machine appalled me. I have always been happy with instant coffee being available in hotel rooms. 5) there was only something like a two inch gap between the top of the padded chair by the table and the underside of said table..... ??????? How could anyone sit there? I had already booked dinner for 6 p.m. before going to the room. I had been told that no other room was available but it was. I was given the new key but by the time I got back downstairs it was around 6.10. Someone in front of me was being told that because his party of six had missed their booking slot they could not be seated till 7 o'clock. I asked if I had missed my slot. I was told that I had. They could fit me in at 6.15. A short wait of one minute but no sign of consideration for the guest. I had only been late because of the actions of hotel staff sending me to an inappropriate room. I later saw that the upgrade to Premier Plus only took place when I was on a train and about half an hour away from Edinburgh. A confirmation came about an hour later but at a time when I was stood at the exit to the station to avoid a downpooring of rain. Despite her anxiety at the bookings for the restaurant, it looked to have plenty room for more guests. The food was to the high standard I had become accustomed to see at Premier Inn but it was sloe on coming out from the kitchen. When I got downstairs for breakfast, the receptionist was taking ages sorting out the cash payment from the group of three in front of me. As soon as she took them to a table, I headed for one of my choice and told her my surname and room number when she came back. I later saw her toss some cutlery into a cutlery tray then flick a chair leg with her foot to get the chair back in place. With all three chairs askew down that side of the table it would have looked most uninviting to later guests. Notice that my photos are of the food or looking towards the outside of the hotel.

Nice people, central location. Quiet room, nice bed. Breakfast was nice. Just lovely.

Given an accessible room and if you are given one with a wet room be prepared to have the whole bathroom floor flood as the drain doesn't drain and the floor is flat so you'll be standing in the same water as where the toilet is....GROSS!!!!!

This hotel exceeded my expectations, did not expect it to be this good! Breakfast was plentiful and I also had some Indian curry for dinner one night, it was really nice :)

Well located and sheltered from modern local noise. A little extra, having the possibility of drinking a hot drink for free when returning from our escapades is a pleasure, we greatly appreciate it...

Nice room and service. Breakfast was a positive surprise.

Love this hotel. Staff could not have been friendlier and helpful. Could feel the team spirit. Breakfast and evening meal deal had amazing, quality options. Thoroughly recommended

Really decent hotel, great location. Premier plus rooms are fantastic & really new, aircon works great, super comfy bed. Only let down is the wifi which makes this hotel nearly impossible to use as a business hotel, sad because I would certainly stay again if this was fixed!

Capsule small rooms. I found it quite cozy, my partner felt we were quite tight......

Place is very good and very clean they ware close to the things I needed the service was very nice the room was very tidy and neat. The beds were comfortable and great to sleep in the hallway it was very quiet and I had a blast at premiere inn with my family.

It was a bit in the opposite direction to everything we were doing but it was only for one night so cant complain. Check in was easy, room was clean with a nice message and chocolates left for us which is a nice touch. Bed was very comfy.

Location excellent as a short walk from the main station. However, it's showing its age with veneer peeling off the desk in the bedroom. The bed was very uncomfortable, and neither my wife nor I slept well, which is very unusual for us at a PI. Service was ok but nothing special. And finally, breakfast was not good, fried eggs could be used as Frisbees, and the rest if it was acceptable.

Convenient place to stay . Near to the train station, Royal mile and princess street.

Right next door to the railway station. And the Royal mile. Perfect location for visitors.

Staff went above and beyond, beautifully clean /tidy and bright in the best possible location cannot recommend enough🥰

Around the corner from The Royal Mile. Everything was great. Vending machine was broken for the stay but those things happen. Meals here were very good and great value. I just felt bad that the Front Desk Staff also had to be waitstaff in the restaurant. This was the reason for 4 stars, wait times longer than normal and expected. Not an issue for me personally but others might get frustrated. I will be returning this fall for another visit.

Location is great, and room ideal for business needs.

Good hotel would stay again. Nice showery shower with a proper spray, comfy bed and TV that actually works. Friendly efficient staff. Great breakfast tho best to go early when it looks a bit fresher. Fab coffee 👍🏻

this is the best prem inn I’ve been to. Great view , very clean room . Very cosy and lovely

Really handy and really comfortable.

Perfect location with the station only a 5 minute walk. The only downside is they are trying to move to self service, which takes away from the hotel experience. Other than that, great stay.

Very clean hotel, spacious and new rooms, very kind and helpful staff. Absolutely worth returning!

Upgraded to a premium room. It was just lovely. And a bargin on a Monday out of season. Great location, nice welcome by staff. Didn't eat here so can't comment. Hope to stay again

Excellent location for old town

An overnight with dinner and breakfast for my granddaughters' birthday weekend. Nothing startling but totally adequate for the purpose Granddaughter first hotel stay and she loved it

Have stayed in different Premier Inns in the UK. This location is amazing! The service was above par, even for this friendly city. Every staff person we encountered was friendly, incredibly helpful and always made us feel welcome. A very clean hotel including rooms and their restaurant. Special mention to Aldonna who was beyond a doubt the most courteous, friendly and kind person we've ever encountered in our travels. An absolute asset to the Premier Inn. Unfortunately, we always find the rooms hot in Premier Inns - thankful to be given extra flat sheets to use in place of the duvet.

It was our first time staying at Premier Inn and it won't be the last! The hotel is super central, just a short walk from the Royal Mile with plenty of pubs nearby to enjoy the authentic Scottish experience. The room was very clean, the bed was very comfortable and the staff was wonderful. The breakfast is also amazing, super complete to gain strength for the whole day and enjoy the city! Many thanks to the entire team for making our visit 10!

Absolutely in the prime spot for The Royal Mile, Holyrood Parliament and other sites too. Also numerous restaurants & Inns.

The premier rooms were quiet and we could sleep comfortably. The mattresses were soft and comfortable. The room size was satisfactory. The hygiene was good. The position is perfect, very close to the Royal Mile AND the main railway station. The only low point is that the receptionists seem a bit chaotic and we noted that at different times of the day there are people complaining in reception. The "Ultimate WiFi" was included in the premier room but we had to ask every day a code in reception as each code would give access to the WiFi only for 24h (we were there three nights). Also, we weren't impressed with the so-called "Ultimate" WiFi as it didn't really work and kept disconnecting.

Good premier inn. Great location for Royal Mile. Lovely breakfast.

Just what you expect from premier Inn - no problems and a great breakfast

Very nice place, everyone soso friendly

great location, clean rooms and great service. would return.

Overall good. Location is perfect as it's in the city centre which is near Edinburgh Castle and train station as well. And there is a mosque in front of the hotel. Staff are also friendly and helpful. When I left my hat in another room, a housekeeper handed it to reception then they gave it back to me. I was so happy. Besides, when we wanted to change our room due to some reasons, they also helped us.

I had a good experience at the premier Inn. However if I had to pay £200 a night in peak season I think it would be overpriced. I would be looking to stay elsewhere . Got this premier plus room for around £50 so good value for money. The bathroom only has a bath with shower not a walk in shower. Costa coffee is attached to the building so that is handy.

This was the perfect location for a couple of nights visiting Edinburgh. A short walk from the train station and just behind the Royal Mile. Excellent value for money, clean and comfy - also very quiet.

We have used this hotel on a number of occasions since it opened a few years ago. A few things to note, friendly and skilled staff, warm rooms while sub zero outside, high quality breakfast. However some minor issues such as peeling paint around the window and intermittent internet connection which also interferes with the room TV and the bathroom door doesn't close properly in our premier plus room.

The service was good and the rooms really clean and nice and the location is okay but for what i wanted ( easy access to the highway) was great ! The breakfast is nothing special! I wouldn’t suggest getting it unless you really have to! There is a costa next to it that probably had more variety in better values. Also the wifi troubled me A LOT ! The stuff helped ad much as they could but the service was just bad. I will however stay again here if the wifi is fixed ( i can imagine is a temporary issue) the prices of the rooms might be a bit higher than the luxury they are offering

I went there to do some work and the WIFI was horrible. I was not able to work and the desk staff were not able to help me. I paid for an upgraded service and after realizing it still didn't work, wrote to request a refund and was never answered by the wifi company.

Location is brilliant right in the middle of new and old town. The premium room felt more like it was more like a standard room. The bed was a little firm for our liking. But overall, it was a pleasant experience.

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Fantastic little hub, very friendly staff very helpful.

A premier inn. Cheap and cheerful. Nice and clean with helpful staff. Not the Ritz but you knew that!

Location close to waverly Station, walking 7 mins. Nice quiet hotel

Rooms were dirty. Finger nails on the bed and mirrors hadn't been wiped as they had messages from previous guests and beds weren't made up

Great experience! Very close to the pubs at Royal Mile and Waverly Station. The staff is very attentive and polite, specially Fernando and Ana! They made our stay! Always nice and willing to help! I'll recommend this hotel to all my friends!

Wonderful time. Good hospitality. House keeping is good. Thanks for Maria in general.

Fantastic place to stay very quiet not far from all that attractions

Fantastic location, clean room & very friendly staff

Stayed here to do the polar express experience from the station 🚉 was a 2 min walk away the room was clean breakfast was great and the location was perfect will use this hotel again in the future.

Very close to Waverley Station. Rooms are a good size and beds are comfortable. Breakfast is definitely worth the price with plenty of options. Short walk to the Royal mile. Hotel offers free luggage storage which was super helpful as our train left later in the day after we checked out. Gave us the chance to explore some more before we left. Only complaint I had was the Wifi was terrible. There is an option to purchase access to better Wifi but as we were there for only a couple nights and we had data on our phones we didn’t try it out.

Lovely premier inn around 5 minutes away from the heart of Old Town.

Bang on the centre, ideal for all the places you wish to see just spent 3days in Edinburgh and it was magic. Everything was within a few minutes walk of the hotel, and a fantastic bar just a couple of doors away.

We have stayed in several Premier Inns, first time at the Royal Mile. Not impressed, worst experience. We have never had to ask for our room to be cleaned, this is a ridiculous new feature. This is a Premier Plus room, its damp, smells very musty, window ledge is covered in water every day running down the wall onto the carpet from the humidity, never wiped down by cleaning staff. Tonight we found water running out the fridge, the room is only ever half cleaned, you need to have your towels changed each day, they stay wet after use because of the humidity etc etc etc. The wall by the window has signs of the paint peeling off, expect to see mould there. Even the bottled water that should be supplied each day as part of Premier Plus, you are also chasing that up. Its just everything here, it's ridiculous, and the rates for a 3 star hotel are way over-priced. The staff, with the exception of a few of them who were helpful, are not trained properly. Their manner is so rude. The cleaning staff come knocking at the door asking when they can get in, so frustrating. Their signs clearly state no one will knock or come into your room, they will wait until the sign is displayed. We will never stay here again, certainly no recommendation, avoid this hotel. Can't believe how bad this is. Checked the reviews, this damp thing as well as the rude staff weeks to be the norm here.

The rooms and facilities may be familiar at the Premier Inn but that doesn't diminish their comfort, cleanliness and value. The bed is always surprisingly comfortable and the decor tastefully done, making it a step up over most budget options. This one scores bonus points for two free chocolates on the bed, and being almost next door to one of my favourite cafes in town, Room and Rumours, plus the Royal Mile runs right behind the building.

The entire hotel smelled of some awful cleaner. They don't change the sheets and I'm pretty sure I got a foot fungus from staying there even though I kept my socks on. It's impossible to contact the or get any sort of support. Don't stay here.

Superb - great location to see all the top attractions of Edinburgh. Very quiet venue - great rooms (clean and very comfortable). Excellent food- breakfast and evening meal

We stayed here for the beginning of our 2+ week vacation for 6 days. The hotel is in a perfect location to the Royal Mile, it's just up a small hill around the side of the hotel. The room was great, was a good size and the bed and pillows were very comfortable. The only issue we had was the circulation, while it worked it was difficult for one of us to breathe well due to the humidity. But the hotel staff found us a fan and all was well. The restaurant was great for both breakfast and dinner. The staff were exceptionally friendly and helpful. Anna was a great bartender and recommended some whisky for us to try and it was really good. We would absolutely stay here again when we come back to Edinburgh.

Handy location for the royal mile, comfy beds but high!, Good value food options

Amazing experience! Stayed for a night at the theatre and this hotel was just in the right location, short walk from the station and the theatre. Loved the room, so clean and modern - we will be back!

Hotel muito bem localizado, próxima de tudo, fizemos tudo a pe

We loved this place. It was convenient to the old city. The rooms were clean and comfortable. The staff was very friendly and helpful. There were 3 other couples with us. We all agreed we would stay there again if we ever return. I highly recommend it. It was right across from the train station, but we never heard a train.

Typical Premier Inn. Good quality en-suite bedroom in a central location and decent breakfast. Plenty of (expensive) parking available in Edinburgh Waverley station multi-storey car park opposite.

Convenient modern hotel on the Premier Inn model. Great location close to Waverly Station and just off The Golden Mile. Our room was of a reasonable size. Very good and reasonably priced breakfast buffet. Good experience overall.

Great location, super easy to walk to all major attractions and the city centre from the hotel. There is also a new Loudons across the street which is pretty quiet for breakfast. The room was really small but since I was traveling solo it was fine but anyone else it would have been a tight fit. The bathroom was also tiny and I wish they had put a shelf in the shower. There was no kettle in the room but they had drinks in the cafe which were free and alway stocked. For me this place was ideal and the price wasnt bad either. I would suggest booking as far out as possible I booked about 5 months out and got a really fair price. I would definitely stay here again if I was going solo and getting a bigger room if I was going with others.

Stayed here for 3N.. First timer in Scotland. Best decision ever.. Rooms are new and clean. Service is friendly and fast. Best of all was the location.. Smack middle of the city center.. 10min walk to the castle and a 5min walk to the waverly station. Rooms are very clean and tidy. Water pressure is strong and hot. Appreciate the long bath.. Perfect for a hard day's walk exploring the city. Note reception is mostly unmanned thru the day. Use the self service kiosks. Free parking at waverly station for 20mins if you validate the parking ticket at the reception desk. Small downside was the room walls are quite thin. You will hear people talking outside in the corridor and doors opening and closing.

We enjoyed a comfortable, couple days here. The hotel is ideally situated very near the train station and the best tourist sights.

Rooms were okay but smelt a bit musty. 2 out of 3 lifts not working. Walking down east castle road late at night wasn't great. Nowhere near as nice as the Premier Inn at Yorke Place so I'll stay there in future instead.

A piece of advice to the male staff who worked today near the front desk - maybe don't serve the person behind me when I'm clearly next in line in the queue to be served. Was it because he was a white male, because he looked like a businessman, or because I was an ethnic minority? Either way, you didn't come across as a decent human. Learn a simple lesson and treat your customers equally. It's really not that hard :) P.s. Your women's toilets were pretty gross.