Based on 524 opinions finded in 1 websites
Based on 524 opinions finded in 1 websites
Nº 396 in 699 in Central Bedfordshire
Opinions
I had to go to the front desk to ask for toilet paper on day 2. The premier room was nothing fancy, the “smart tv” was not. If you want to watch anything but the limited channels, bring a HDMI cable and adaptor as it doesn't have blue tooth. Pillows flat. Shower was nice. The attached restaurant was decent and breakfast reasonably priced. We asked if we could extend our stay buy one day the morning before check out and two different desk clerks said “of course, no problem” but we’d have to change rooms. Ok, that’s fine. Said, "Come back this evening when the manager is in and see if he can make it so you don't need to change rooms." We did this and tried to solidify the extra day with a credit card but they said they couldn’t because we were already booked and could not extend in their system because we were changing rooms. I asked to do a new booking, the fellow said it couldn’t be done but come back in the am and we’ll get it straightened. I specifically asked if the room was being held for us and he said yes. Guess what happened when we went to check out then check back in, the hotel had absolutely no rooms. We will not stay here again.
Kelli Moorhead . 2025-06-03
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Absolutely terrible, worst stay i had in any hotel for years. Its more a hostel in terms of cleaning conditions and standards
Mateusz Wrzosek . 2025-04-29
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GO TRY THEM YOU WILL NOT BE DISAPPOINTED,,,,
Robbie Gray . 2025-04-21
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First class great room lovely staff
dave keenan . 2025-01-30
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Very thankful and grateful to the receptionist called Renacie for making my stay super enjoyable and looking after me throughout my short trip and her care to my needs and requests and always delivering quality service.
Louis Winstanley . 2025-01-18
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If you ever check in and come a cross a Polish receptionis then you know your on the good hands she will help you with anything and so respectfully on like the over members of stuff
Zuzanna Kowalik . 2025-01-13
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A polish receptionist was extremely rude to my family! Never using you again!
Geraldine . 2025-01-11
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The polish receptionist at this hotel was extremely rude and unfriendly to my dad. You need to train your staff better on etiquette.
Gwen A (Blueskittles) . 2024-12-30
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Food not worth the price it's at. Disappointing. Even staff agree
Andrew Gibson . 2024-10-30
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Excellent meal and service A1 I look forward to to this place all way been a1.
Dave Osborne . 2024-10-27
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Desperately in need of a refurbishment.Staff friendly and helpful. Price reflects condition.
Martin Lindsay . 2024-09-29
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Great time rooms were very warm no air conditioning. Asked for ground floor room ended up stairs. Staff were very helpful would defo stay again but maybe not in summer time
Linda Graham . 2024-08-05
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Great place very welcoming I enjoyed my stand the premier Inn for the first time.
James . 2024-07-19
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Typical Premier inn. Room was clean, staff were very helpful.
neal dear . 2024-07-19
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Clean with friendly staff and a next door beefeater and other local shops. About 20 minute walk from Dunstable. On a roundabout and could of done with a clearer sign as to it being there. Needs a new reception door as looks like someone recently has kicked it in. Otherwise great stay over for one night.
Hysterical History . 2024-07-18
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Small but cosy. Ample parking space at the back
Olaide Obalakun . 2024-07-10
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Did t use the hotel as its stuck next to thr halfway house very strict on where you park ;*(
Paul Godfrey . 2024-05-30
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Easy to find. Rooms are good. Breakfast is a great selection, service is on point ☺️
Kathleen H . 2024-05-27
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Rooms clean and comfortable. Staff friendly but professional. Restaurant food and service great. We had dinner on the first night as well as breakfast. Than you for a nice stay.
Jan Moate . 2024-05-13
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Close to where we sometimes go...I'm sure they know where. food is nice and staff are great
Aaron Thompson . 2024-02-10
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If you want a quiet night don’t stay here. The doors outside the room are constantly banging, the people above are walking around in led boots. I was supposed to be here for 2 nights but I’m checking out early to book a different hotel.
Paul Coull . 2024-02-07
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The location is perfect! The room was spacious and clean with a wonderful comfortable bed. Enough parking places. Kind staff.
Emily Trantor . 2024-01-26
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517 Opinions
This place could be amazing but it is lacking atmosphere and the food is very ordinary. It needs a total overhaul. Everything feels dated and they need to look at other restaurants/brasseries in other area. It always seems half empty. Wouldn't go back again.
103 Opinions
We booked afternoon tea for four about a week in advance, this was dealt with by the event organiser who couldn't have been more helpful, When we arrived the staff were waiting for us and conducted us to the old library where a single table was prepared for us. We had expected to be in the restaurant and to have a private room was a real treat. Our party included a vegetarian and a gluten intolerant guest. The Chef had prepared separate plates of sandwiches for these two as well as a seperate stand of glutent free cakes. There was a good variety of sandwiches which were obviously freshly prepared and well presented, the cakes and sweets were varied and excellent. The service was A1 and unobtrusive, fresh tea being brought in on request. We all really ate too much, but the food was so nice we just had to clear the plates :-) A very special afternoon for us and we shall return. We do enjoy an afternoon tea when we can ~ our overall service experience here was far better then at Woburn, much quieter and personal than that at Frosts at Willington and better service and fresher food than the at the Swan in Bedford,
51 Opinions
Went today lovely breakfast , well cooked and great staff , however only draw back when asked to substitute an item on the fixed menu for another item , we was informed we had to pay extra .
82 Opinions
We ate here whilst staying at the hotel. It was during a Wedding Reception. We were warned ahead of time that there may be a delay in the food arriving. However we felt that there was no perceptible delay. The food we ate was delicious! The Staff were very friendly and approachable.