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4.2

Based on 734 opinions finded in 1 websites

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Nº 305 in 551 in West Dorset

Score
OpinionsNoteGoogle7344.2

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Rooms have been downgraded to make you pay more for what you used to get for the same price

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Peter Burns . 2024-12-31

MORE AT Google

Some delays finding staff and gaining entry to the underground car park. Apart from that very good value for money and a pleasant stay.

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Bryan . 2024-12-02

MORE AT Google

My family came down for a short break and found the rooms etc acceptable although the lifts were unreliable and more than once they had to seek assistance. I joined them one evening for what was an awful meal. The food was terribly over cooked and luke warm. We sent one dish back but the replacement was also cold and burnt. From the attitude of staff this was not unusual. There were multiple items missing from the menu so left with few options. The wine selection was limited and overall it was a poor experience. Very disappointing.

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Graeme Lucas . 2024-11-26

MORE AT Google

Stayed here many times. Location and staff excellent. Only minor problem was smell from kitchen in room 109.

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Terry Elvin . 2024-11-04

MORE AT Google

Premier inn - room up to the usual standard. Clean and basic. Not impressed with the on site parking hence 4 stars. My advice is to use one of the car parks nearby as there's less faff.

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Mathew Thornhill . 2024-10-29

MORE AT Google

Rhys and Sunita went out of their way to make sure our family had a great stay. Thank you.

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Pete Phillips . 2024-10-06

MORE AT Google

Unfortunately this Premier Inn has spoiled my thoughts of the company after so many greats stays in other hotels in the chain I have complained directly to the company.

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Andy Paterson . 2024-10-04

MORE AT Google

This hotel now has the new design evolution style rooms. On the app it says that the room has two chairs but our room only had one. Not many rooms have a bath only showers. No purple light above the bed. Air conditioning actually worked. Room 105. Location is good near the railway station and Costa. This hotel desperately needed a refurbishment and I'm glad it's now been done.

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James Mills . 2024-09-08

MORE AT Google

I’ve spent 45mins trying to book 3 nights for myself Tuesday, Wednesday, Thursday. Check out Friday. This is for one person. I’ve checked and checked my entries. I’m offered a room for £71 each night. Then the screen shows two persons at the 3 nights don’t cost 3x£71 £213 the charge is variable but more.. it’s now an hour spent trying to book. Do you have similar problems? CH

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Carl Hopkins . 2024-09-07

MORE AT Google

The Car Park is currently OUT OF USE while building work within the hotel is being completed. It does not state this any where and they still advertise parking. You have to instead use a local open air car park car park that is free 6pm - 8am but charges otherwise.

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A D . 2024-08-05

MORE AT Google

I visit Dorset regularly, and Premier Inn is my favourite Hotel.The stars say it all about my stay 👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👌👌👌👌👌

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Veronica Baptiste . 2024-08-03

MORE AT Google

Staff friendly and attentive. Unfortunately there was building works at the hotel so a lot of noise in the morning. Also the air con wasn’t working. Because of all this I don’t think £206 for one night’s stay was value for money. A shame because I’ve never had any issues staying at Premier Inn’s before.

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Paulie . 2024-07-28

MORE AT Google

Great stay. Great rooms. Great service and it's in an area where you can shop, eat and find entertainment. Brilliant stay. Even though they had work on and had to park in off site parking it was still close by and not too expensive.

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Magic . 2024-07-14

MORE AT Google

Lovely area to stay. Lovely hotel and staff

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Heather Clack . 2024-06-09

MORE AT Google

Great location in a refurbished area of Dorchester brewery. Good parking close by.

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Vivien White . 2024-02-16

MORE AT Google

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