Based on 738 opinions finded in 1 websites
Based on 738 opinions finded in 1 websites
Nº 305 in 551 in West Dorset
Opinions
The food was excellent, had a nice time
Prasanna mani raj kiran Kuntam . 2025-01-25
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Great stay great room and very friendly staff
penny webber . 2025-01-15
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Had a great stay at Premier Inn! The room was clean and comfortable, and the staff were friendly and helpful. A lovely place to relax—thank you!
Samir Bhandari . 2025-01-12
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Rooms have been downgraded to make you pay more for what you used to get for the same price
Peter Burns . 2024-12-31
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Some delays finding staff and gaining entry to the underground car park. Apart from that very good value for money and a pleasant stay.
Bryan . 2024-12-02
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My family came down for a short break and found the rooms etc acceptable although the lifts were unreliable and more than once they had to seek assistance. I joined them one evening for what was an awful meal. The food was terribly over cooked and luke warm. We sent one dish back but the replacement was also cold and burnt. From the attitude of staff this was not unusual. There were multiple items missing from the menu so left with few options. The wine selection was limited and overall it was a poor experience. Very disappointing.
Graeme Lucas . 2024-11-26
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Stayed here many times. Location and staff excellent. Only minor problem was smell from kitchen in room 109.
Terry Elvin . 2024-11-04
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Premier inn - room up to the usual standard. Clean and basic. Not impressed with the on site parking hence 4 stars. My advice is to use one of the car parks nearby as there's less faff.
Mathew Thornhill . 2024-10-29
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Rhys and Sunita went out of their way to make sure our family had a great stay. Thank you.
Pete Phillips . 2024-10-06
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Unfortunately this Premier Inn has spoiled my thoughts of the company after so many greats stays in other hotels in the chain I have complained directly to the company.
Andy Paterson . 2024-10-04
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This hotel now has the new design evolution style rooms. On the app it says that the room has two chairs but our room only had one. Not many rooms have a bath only showers. No purple light above the bed. Air conditioning actually worked. Room 105. Location is good near the railway station and Costa. This hotel desperately needed a refurbishment and I'm glad it's now been done.
James Mills . 2024-09-08
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I’ve spent 45mins trying to book 3 nights for myself Tuesday, Wednesday, Thursday. Check out Friday. This is for one person. I’ve checked and checked my entries. I’m offered a room for £71 each night. Then the screen shows two persons at the 3 nights don’t cost 3x£71 £213 the charge is variable but more.. it’s now an hour spent trying to book. Do you have similar problems? CH
Carl Hopkins . 2024-09-07
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The Car Park is currently OUT OF USE while building work within the hotel is being completed. It does not state this any where and they still advertise parking. You have to instead use a local open air car park car park that is free 6pm - 8am but charges otherwise.
A D . 2024-08-05
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I visit Dorset regularly, and Premier Inn is my favourite Hotel.The stars say it all about my stay 👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👌👌👌👌👌
Veronica Baptiste . 2024-08-03
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Staff friendly and attentive. Unfortunately there was building works at the hotel so a lot of noise in the morning. Also the air con wasn’t working. Because of all this I don’t think £206 for one night’s stay was value for money. A shame because I’ve never had any issues staying at Premier Inn’s before.
Paulie . 2024-07-28
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Great stay. Great rooms. Great service and it's in an area where you can shop, eat and find entertainment. Brilliant stay. Even though they had work on and had to park in off site parking it was still close by and not too expensive.
Magic . 2024-07-14
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Lovely area to stay. Lovely hotel and staff
Heather Clack . 2024-06-09
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Great location in a refurbished area of Dorchester brewery. Good parking close by.
Vivien White . 2024-02-16
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138 Opinions
I found my food tasty (chicken phanaeng curry) but my friends weren't impressed with theirs. The tod man khao pod were extremely oily. The pork phat kaphrao was supposed to be mince in a dark, thin sauce, but this one was chunks (not pork belly) in a light, gloopy sauce. The jug of water we got given for the table was contaminated with hundreds of sesame seeds and other tiny bits of unidentified food! It literally looked like a snow globe. We had to ask to have it refilled. My friend ordered a vegetarian green curry but found a piece of chicken in it. The owner offered to replace it, but my friend declined and assumed it would just be taken off the bill instead. This was never offered, so my friend had to ask for it to be taken off, which the owner eventually agreed to. A different friend went up to the counter to pay, at which point the owner lowered his voice and tried to get my friend to agree to taking £3 off the bill instead of the full price of the green curry. My friend who ordered the curry heard this and got up to tell him to take the whole dish off the bill. The owner said he didn't want to do that since we had taken the rest of the green curry to go in a doggy bag for the non-vegetarians in the group, so we simply gave it back to him to have it taken off the bill (I'm assuming it was just dumped in the bin, so I'm not sure what the point of that was). The atmosphere was very awkward, the dining room was barren and the tables and chairs were very cramped. The bill was presented as simply a list of the prices of each dish/drink, but it didn't say what dish/drink each price correlated to, so we had to figure that out ourselves. Altogether a very poor experience. I gave 2 stars for the taste of my chicken phanaeng curry, but I couldn't go higher than that because of all the other issues. 2/5*
912 Opinions
Liam, Gillian, Kirsty and Leonii took over the sensitive business of providing our party with comforting food and drink in the private functions room after a funeral service. It was exactly what we all needed at a difficult time. Could fault the service and kindness. Thank you so much.
172 Opinions
We stopped off at the cafe on our way to and from Cornwall. It was perfect for us as a family with young children particularly as there is an amazing park just outside. The staff were very welcoming and the food and drink was lovely. It was quite busy but the staff helped accommodate us plus our bugggy where our baby was sleeping. They had a children’s menu, colouring in and books for the children. We will definitely stop by again when we’re in the area!
891 Opinions