Based on 444 opinions finded in 1 websites
Based on 444 opinions finded in 1 websites
Nº 352 in 963 in Coventry
Opinions
This Premier Inn is way way over due for a refurbished. The rooms are very tiered to say the least. It even still has small televisions the size of a laptop computer. This is not acceptable in this day and age. They are still charging full price. I emailed the day before I was due to check in to say that the restaurant next door was closed. On arrival it was clear to see that it has been closed for months. No doubt a victim of the resent restaurant sell off.
mark christie . 2024-08-10
MORE AT Google
No breakfast available as restaurant is shut. Had to use sister hotel a few miles away, which is up for sale. Not the best of the brand.
jake jones . 2024-07-12
MORE AT Google
Excellent location Excellent value for money on price Plenty of options with Brwers Fayre and nearby shops.(costa,nandos and a Tesco nextdoor) Rooms were immaculate Beds were very comfortable. Plenty of parking nearby.
Dee Pee . 2024-07-09
MORE AT Google
I see someone has heaped praise on the staff here. I have to second that. What absolutely fantastic staff work here Made a stressful hospital emergency visit slot easier. Went above and beyond customer service. Had a 7 year old who hadn't slept in over 24 hours, my wife and I also up for sane period. Just my chance we came across this hotel after being rudely rejected at holiday inn 10 mins earlier Google didn't show premier inn on maps or local search and just thought drive to Tesco and saw a sign for premier inn and thought tsneba chance (Shane in Google). The mist helpful and welcoming business I've ever had the pleasure of dealing with. Let us check in 4 hours earlier to get some restm count do enough to help us and I get the impression they treat every customer the Dane way. It was an added bonus that the rooms were clean and welcoming (I say rooms as they let us use one room for 4 hours while the room we required was available). All I will add now that whenever we need to travel anywhere the first place I will look to book will be with premier inn. If the rest of there staff are half as good as they are here it will be money well spent. Fantastic.
John Byrne . 2024-06-09
MORE AT Google
Lovely place to sleep could do with being updated as the TV was small not faraway.
Zach Winsley . 2024-06-03
MORE AT Google
Great typical premier inn clean room and a very comfortable bed
Stuart Fifield . 2024-03-13
MORE AT Google
The room was nice, clean and the bed very comfortable. Parking was ideal as well. The location worked for me really well as it's not far from the M6, and I was driving all the way down from Glasgow. The last thing I wanted was to weave my way into a city. The food was good as well, with a nice dinner before I went out (I had a burger and chips), and the unlimited breakfast in the morning was just what I needed. Staff were friendly and accommodating, with a few laughs had at the bar as well. I had to request an iron and ironing board, which came promptly. Good shower as well. Would certainly stay again, at just £53 for the night. Great deal.
A. J. Ferguson . 2024-02-26
MORE AT Google
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97 Opinions
I rang up 20 min. Before they close, I wonderd if they would still deliver they said yes no problem. I’ve never used these before but tbh they were the only place open… well it won’t be my last! Food was delivered in 20 mins, all hot and very very tasteful! I had beef curry chips and a chicken fried rice… chicken fried rice was properly fried and no boiled chicken lol and beef curry few bits beef a little chewy but mostly absolutely delicious!!! Will definitely use these again!
350 Opinions
Ordered a lamb tikka curry after enquiring if it had yogurt in it, and was given a lamb jalfrezi. on delivering the food, boss was extremely rude and and said i ordered a lamb jalfrezi. when 11 people on the table heard me change the order after realising the tikka curry didnt have yougurt. Then ordered a rubicon mango and he laughed saying iv found it too hot 👀 the drink never turned up so had to again ask a differnt waiter. then asked for the bill and was over charged by £25. prior to paying another waiter dismissed the claim by indictating they had been running the business for 25 years while the boss was recalculating the real bill. was then refunded. but owner has no people skills and lamb it stale and very tough. no recommended 🥴
240 Opinions
Customer service is absolutely shocking. I asked for a scallop batch and was asked the question if I want the scallop and batch put separately! That is a ridiculous question to ask and it was asked with attitude from the staff as if I spat in his cereal in the morning. Terrible management and staff members, they need to learn some manners and provide a better customer service!