Premier Inn Colchester Town Centre (Castle) hotel in Colchester - Phone Number, Reservations, Reviews

Great hotel. Staff amazing and friendly. Food very nice. Room very clean with good air con.

Good location, nice and clean rooms, And the breakfast...... Love it!

After locking myself out of the flat, they accommodated us. Very friendly staff, and they even gave us a charger so we can charge our phones. Exceptional service from Himarshu - kind, courteous, went above and beyond to help us! So thank you!

Lovely clean hotel with a nice atmosphere. Staff very friendly and the food was great. Will definitely return

It is your standard premier inn, comfortable beds and decent curtains blocking the light. Air conditioning in our room worked very well. Rang the bell for assistance, they sorted my request straight away ( we need led extra pillows). Down side is the constant thumping of feet above us. Last night and this morning

Rooms are O.K., check-in machines are a waste of time.

Stayed a couple of nights in this Premier inn, received a friendly welcome when we arrived. We had a family room and our daughters bed was not made but we spoke with the manager and she soon sorted it, even tucking my daughters favourite cuddly toy in the bed. In the morning she asked us how we had slept and asked what our plans were and recommend places to visit. Jess really made are stay and nothing was too much for the staff there. Breakfast was good with lots of variety and the hotel was close to the lovely gardens in the castle park and the town centre shops.

Comfy beds, good location and breakfast was superb!

Great location, friendly helpful staff, nice quiet room. Just perfect for me. Car parking is limited but you can use the NCP car park across the road as an overflow.

I am very annoyed with my service I have recieved at the restaurant. I waited 55mins to get food, 32mins for someone to check on me. Cmon man, I know there is only 2 at the back and front but was it really that busy? I asked for custard and still got ice cream. Then you ask me do I want a drink. Here I'm thinking it's compensation but no can't even give me a bottle of water. An it happened twice. Otherwise hotel wise. I understand that you want to minimize cleaning, but I do believe hotel should attempt to clean the room rather than us always having to constantly ask them to clean it. Otherthan that a nice room and shower facilities, you can help yourself to tea facilities in the main lobby Parking is £7/ night where you have to pay at the end, sucks that's the staff could've told me at the beginning rather than saying "don't worry we sort it". Location wise is really nice, right beside the castle Park, at the end of the road are some cafe and 5-10min into the city centre and a 20min walk to the station.