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4.2

Based on 913 opinions finded in 1 websites

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Nº 234 in 553 in Colchester

Score
OpinionsNoteGoogle9134.2

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Oh dear.. can be pricey for one large towel and cheap n cheerful breakfast. But good location. If you grab the cheapest night it's good value....

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Kirk Martinez . 2024-10-06

MORE AT Google

Great hotel. Staff amazing and friendly. Food very nice. Room very clean with good air con.

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Gary Coburn . 2024-08-04

MORE AT Google

Good location, nice and clean rooms, And the breakfast...... Love it!

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Attila Szabo . 2024-07-30

MORE AT Google

After locking myself out of the flat, they accommodated us. Very friendly staff, and they even gave us a charger so we can charge our phones. Exceptional service from Himarshu - kind, courteous, went above and beyond to help us! So thank you!

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christopher quilter . 2024-07-29

MORE AT Google

Lovely clean hotel with a nice atmosphere. Staff very friendly and the food was great. Will definitely return

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Mitch Smith . 2024-07-27

MORE AT Google

It is your standard premier inn, comfortable beds and decent curtains blocking the light. Air conditioning in our room worked very well. Rang the bell for assistance, they sorted my request straight away ( we need led extra pillows). Down side is the constant thumping of feet above us. Last night and this morning

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Sarah Eastty . 2024-07-26

MORE AT Google

Rooms are O.K., check-in machines are a waste of time.

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Sebastian Lenartowicz . 2024-07-16

MORE AT Google

Stayed a couple of nights in this Premier inn, received a friendly welcome when we arrived. We had a family room and our daughters bed was not made but we spoke with the manager and she soon sorted it, even tucking my daughters favourite cuddly toy in the bed. In the morning she asked us how we had slept and asked what our plans were and recommend places to visit. Jess really made are stay and nothing was too much for the staff there. Breakfast was good with lots of variety and the hotel was close to the lovely gardens in the castle park and the town centre shops.

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Sam Platt . 2024-05-31

MORE AT Google

Great location, friendly helpful staff, nice quiet room. Just perfect for me. Car parking is limited but you can use the NCP car park across the road as an overflow.

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Elaine W . 2024-02-12

MORE AT Google

Comfy beds, good location and breakfast was superb!

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Michael Stuart . 2024-02-12

MORE AT Google

I am very annoyed with my service I have recieved at the restaurant. I waited 55mins to get food, 32mins for someone to check on me. Cmon man, I know there is only 2 at the back and front but was it really that busy? I asked for custard and still got ice cream. Then you ask me do I want a drink. Here I'm thinking it's compensation but no can't even give me a bottle of water. An it happened twice. Otherwise hotel wise. I understand that you want to minimize cleaning, but I do believe hotel should attempt to clean the room rather than us always having to constantly ask them to clean it. Otherthan that a nice room and shower facilities, you can help yourself to tea facilities in the main lobby Parking is £7/ night where you have to pay at the end, sucks that's the staff could've told me at the beginning rather than saying "don't worry we sort it". Location wise is really nice, right beside the castle Park, at the end of the road are some cafe and 5-10min into the city centre and a 20min walk to the station.

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Kenny Lac . 2024-02-10

MORE AT Google

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