Premier Inn Bridgwater Gateway (M5, J24) in Sedgemoor

Great for a stop over, not much in the area.

Staff at this site were amazing especially Gail. Truly had a great time.

I was met with a very unwelcoming “jobsworth” lady who insisted that check in must be 3pm on the dot, something I’ve never experienced all over the country in any of the other 20 Prems I’ve stayed in, they always let me check in early. I also wasn’t allowed to specify which room I’d like again this is alien to me! Poor customer service from the start! The “cooked fresh to order” breakfast was certainly not, it was a collection of leftovers which were hard as a bullet and stale! The worst Prem breakfast in the country. Free parking and rooms and shower etc all good. Nice location. I don’t recommend and will not return. Worst hotel in Somerset for service and attitude.

Went in for a breakfast before fishing it's clean tidy a reasonably priced

Biggest highlight are the staff - Kirsty & Gail are lovely (and others). They always made sure I had a table to work from and asked if I needed anything. Wonderful people who go above and beyond! There is also a lovely house keeping lady who was happy to provide me extra towels - friendly and warm! The only downside would be the wifi and ultimate wifi though Kirsty always ensured I had a spot downstairs to work and I was looked after! I must say all the staff here have been very hospitable, thank you!

We have stayed in multiple Premier Inns across the country & Bridgwater Premier Inn is by far the best yet The hotel is absolutely spotlessly clean , comfortable & very welcoming Excellent customer service All staff friendly and looked after us very well We had both the evening meal & cooked breakfast and the food was superb We would highly recommend this hotel and will not hesitate to book again

Great place and excellent service!

The staff, although really busy, were always polite and helpful

Easy to find nice clean rooms spot on

Rooms are fairly decent, usual Premier Inn standards. Location is ok if you're just looking for a bed. There isn't much to do without having to drive. The biggest negative of this hotel is the restaurant! Bookings are a nightmare as you can never get in at a decent time. Then there is the wait for food. It took me nearly 40 mins just to get some chicken wings! All this and it wasn't even that busy, so I'd suggest hiring another chef. Staff are all friendly enough 👍🏻

Stayed for the Bridgwater fireworks and carnival. Bed was comfortable. Room was clean. Car park was spacious. Even though it is next to a main road, you can't hear the traffic.

Started charging £3 for parking.

Stay here for work regularly . Lovely staff and a good clean room and comfortable bed.

The staff in re edition went the extra mile to assist with elderly parents. Empathetic and sensitive the duty manager in particular helped make the stay a positive experience.

Stayed in several, this is the best

We booked for 2 nights, 2 rooms with breakfast. All good staff were great, friendly and helped where they could. Bank holiday morning they struggled with breakfast rush and we had to wait around for clean plates, glasses and breakfast to be refilled but they were busy. The bed was a little too soft for me but that is personal preference and I wouldn’t say the shower was fantastic. All in all a good time and the view was gorgeous.

Large comfortable rooms, excellent value, just a shame that you can't open a window

The only problem was that I had a view over looking the road, and not the countryside

Lovely people running the place. Very well designed. Would have been 5 * but TV picture just awful - they have obviously bought some knock off TVs to save pennies

I had a delightful breakfast at the restaurant. The staff were very attentive to our dietary restrictions and made sure to provide us with gluten-free items. The ambiance was lovely, and the friendly staff added to the enjoyable atmosphere. I always look forward to stopping by this place.