Based on 542 opinions finded in 1 websites
Based on 542 opinions finded in 1 websites
Nº 1585 in 4016 in Birmingham
Opinions
Great rooms and very clean. Excellent location. Very accommodating for family’s which was a great help. Staff members are very helpful especially Justine she went above and beyond to help in every way. Recommend the stay here .
Addnan Rahim . 2024-11-09
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Always a good stay at this Premier Inn, and on this occasion we had the need to call an ambulance, for something totally unrelated to the hotel. Tommy was the person on the desk at the time, and he made the call, and looked after us well until they arrived. He checked up on us while waiting, and later continued to ask after her during the rest of my stay, while she was in hospital. This hotel is always clean and comfortable, the staff are good, but Tommy stood out this time due to his help.
Geoff Blight . 2024-11-09
MORE AT Google
Very Happy. Very friendly staff.
Piotr Kukula . 2024-11-05
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Room 207 has an aweful smell to it. Food so dis-hearting as we've used premier inn for about 15 years across the UK.. feel like there cutting back on food quilty .
J G . 2024-10-29
MORE AT Google
Firstly staff were extremely helpful but the air conditioning in the room my friend and I had was far to hot! The windows don’t open unfortunately either. Location is great being right at the shops, and nearby public transport like buses and trains.
kindness ARK . 2024-09-05
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Lovely hotel amazing staff highly recommend for a visit and with it being built on the land the austin car makers was situated it hallowed ground for car nuts
Phillip Lee . 2024-07-06
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Lovely 2 night comfortable stay at a great location for a nearby training course. Staff were so helpful and welcoming at both reception and in the restaurant. Plenty of choice for food. As some have said a little TLC needed but only a repaint in parts of the room I stayed in. Thank you to all the staff for a great stay. I will be booking again for later in the year for the rest of my course!
zoe myall . 2024-07-02
MORE AT Google
Have stayed here now for many months due to work. It is a home from home. Staff are quite simply the best ever. Thank you.
Kevin Straughan . 2024-06-08
MORE AT Google
Stayed the weekend with friends, friendly staff which were very accommodating and professional throughout our stay, clean rooms and comfortable bed, on-site parking available.I highly recommend to others staying in the area and to my family and friends.
Nicola Smith . 2024-05-28
MORE AT Google
Tom- was massively helpful last weekend especially when I didn’t realise I hadn’t booked a room on arrival Staff at the hotel are always really helpful no matter what time of day or night
Rhys Madams . 2024-05-18
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Room is very average not particularly clean ...WiFi is useless.,.when it rains really noisy due to faulty guttering dripping on window sill
nasar mehmood . 2024-05-14
MORE AT Google
This is our second stay at lomgbridge Premier inn for a little get away with my partner. Staff at the hotel are always very pleasant and the manager Tom was very helpful. Room was clean and tidy and always get a great night sleep in premier inn beds. Will definitely be back for a third time.
Danielle Freeth . 2024-05-02
MORE AT Google
This is a review for the lady working in the restaurant today Saturday 20th of April. I went downstairs to get some breakfast at 8:45am I went, I got there and waited to be seated, she was there and ignored me. A group of English guys came after 5 minutes of me standing there and she served them straight away so I walked off cause I actually experienced discrimination and yes I’m a Black British girl. The lady had her hair up and I think she was blonde or had light brown don’t even remember her hair color.
Echo Beauty . 2024-04-20
MORE AT Google
The hotel room was nice and tidy. No problems at all. Staff are really friendly. Tommy was really helpful sorting out the extras that I needed like fresh towels and stuff to make a nice brew 👍
jamie kupa . 2024-04-19
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Tommy the receptionist was very welcoming and managed to get us rooms near each other he was very nice and helpful
Leon Chevallier . 2024-04-18
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It’s a premier inn with premier in beds! As ever the beds are great. Stayed here for 2 nights, first night the council decided to clean all the shop windows opposite my room with some industrial cleaner till midnight, and I was woke at 5am as the person above was stomping around and the ceiling lights were rattling. Not a great nights sleep! 2nd night I screwed the lights back tight to the ceiling and they weren’t cleaning the shop windows so I slept great. Bar is nice, food was good too. No parking but £6 overnight close by.
Karl Gerrish . 2024-01-30
MORE AT Google
Spacious and clean room. Tea and coffee with a kettle in the room. Bath with a shower and toiletries. Severeal eateries available and a well priced restaurant on site. Good location for shops and local amenities include good bus and rail transport. Staff really friendly. Very good value. 👍
Mark Reid . 2024-01-28
MORE AT Google
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1441 Opinions
OK, I'm going to start with the staff. I have a peanut allergy, and the staff were visibly nervous handling my families food. They told me that an incident had recently occurred where something had gotten contaminated with peanuts and someone was ill as a result. However, despite their obvious nervousness, they were excellent. The girl who took over our order was lovely, and the poor lad who accidently put one of our bowls on another table was so worried. They were all brilliant and the food was as good as you expect. The battered mushrooms were just superb. We will happily use them again.
640 Opinions
Absolutely disgusting service and the quality of molten cake was straight from the fridge and wasn’t baked/warmed as described on their menu. As I don’t have a microwave so that’s why I ordered online and paid for the dessert so I expect the dessert as described. That was False selling. I will let my friends and family know and not to order from them.