Prego Bar & Eatery in Sunderland

Mi novio y yo estábamos pidiendo fuera del menú de la hora feliz, fue cobrado en exceso en mi pedido por una cantidad significativa y el personal del bar exigió que me equivocara. Nos sirvieron con entrantes de inmediato y estaban buenos, pero esperamos 40 + minutos para nuestras hamburguesas y estaban secas y gomosas. Mala atención al cliente y calidad de los alimentos.

¿Por dónde empiezo con mi revisión? Todo lo que puedo decir es que estoy satisfecho y muy agradecido por el servicio. Asistí a Prego Bar & Eatery ayer por la noche para los 60 de mi madre, y éramos 30 en total. ¡Esa es mucha gente para manejar, y puede ser especialmente difícil con mi familia porque todos son muy ruidosos y charlatanes! El personal de Prego's hizo un trabajo fantástico manejando nuestras comidas y deseando a mi madre un Feliz Cumpleaños. La mesa y la disposición de la silla eran perfectas, la habitación estaba muy bien decorado para nosotros, y lo más importante, la comida era deliciosa. (¡Los cócteles ciertamente funcionaron como un placer para mi estrés y ansiedad de toda la prueba también, jajaja!) La industria de servicios de comida no es para los débiles de corazón; es un trabajo duro, pero también puede ser gratificante escuchar los comentarios positivos. Mi compañero y yo sabemos esto por nuestras propias experiencias de trabajo, y solo puedo esperar que hayamos aligerado parte del estrés para el personal durante nuestra visita. Muchas gracias por una noche maravillosa. Sin duda volvería a visitar de nuevo. . . No voy a traer a todo el equipo conmigo la próxima vez.

Gran lugar para una cena barata y alegre. La comida era absolutamente deliciosa. ¡Quítate el sombrero a Tom (que era nuestro servidor) por ser extremadamente atento y tener una actitud admirablemente positiva!

Nunca tuve mejor experiencia en un restaurante vine aquí para mi personal de cumpleaños cortés buena comunicación, comida irreal, aswel como canción de cumpleaños donde salieron con sombreros y estaban cantando a lo largo, gran ambiente.

Omg la cena del domingo fue increíble, actualizamos y obtuvimos una reunión extra, tbh no esperaba mucho. No pudimos terminarlo pero estaba fuera de este mundo. . y no trabajo allí jajaja

We visited on Saturday, there was 12 of us in total for my mams 65th birthday bottomless brunch The only disappointed thing was the bar had apparently ran out of Prosecco, which is hard to believe when it’s advertising Prosecco on the bottomless brunch. I asked for some little bottles, for a toast & was given the last bottle plus 2 small ones, it still wasn’t enough. The cocktails were lovely, a few wrong orders but luckily we aren’t fussy. The food order was taken, one of the party waited a lot long than the rest of us. I would recommend the pizzas. The staff were lovely, just wouldn’t like to see them under pressure, it took a while for the drinks order & the place wasn’t busy, I would recommend it, it wasn’t the best we’ve been on but it certainly wasn’t the worst Good choice of cocktails

Lovely evening with extended family celebrating the expected arrival of a beautiful new baby girl. Great to meet everyone, lovely staff and great food.

We had a lovely weekend at pregos. We booked a table for my friends birthday, it was first time we'd been. Honestly we couldn't fault pregos. The staff were really friendly and helpful, especially the young lads who served us. One lad helped us split the bill, so we could pay for individual meal and another gave my friend a pizza box to takeaway, as he couldn't finish all his pizza. The food was delicious too with plenty of choice at affordable prices. Definitely will be recommending this place to more friends and will be returning.

Best Sunday lunch we have ever had, service was excellent and staff were very polite and couldn't do enough for us. Will definitely be back!

The food was absolutely delicious. Ordered from the’ ‘happy hour’ - 2 courses for £14.95. We had potato skins with garlic mayo and the Kiev pizza and we were surprised at the large portion sizes for the potato skins and the size of the pizzas. Staff were really nice. Definitely be returning with family and other friends.

Came for my partners mums birthday, service was flawless and chloe went above and beyond to make sure that everything was perfect. We laughed hard, food was amazing and atmosphere… despite being a Monday night, was great . Would go back again without hesitation. Thankyou

Went in for a ‘quick coffee’ with the family after the Boxing Day dip. It was not to be however. It was quickly busy with only one guy serving in the bar to begin with. Getting three hot drinks took 40 minutes. You couldn’t order food, then they ran out of milk, then they ran out of cups and had to use paper ones. We ordered our drinks four times because their ordering system didn’t seem to work, and having paid for them once was asked to pay for them a second time. People who ordered their drinks after us were served before us, and the staff said they’d no idea it was Boxing Dip day. Just to make things worse the manager breezed in to tell the two staff they were doing a great job. Hate to see a bad one?

The food was blunt, service very slow, very rude waiters, wouldn't recommend to anyone, used to be our favourite place to go they must have change chef because the quality as went down, really disappointed, very unprofessional floor staff

This is our third visit to Prego and we have never been disappointed yet! On this trip I had the 8oz rump steak, cooked medium and it was perfect, actually looked bigger than advertised. My wife had a chicken dish for main and sticky toffee pudding as a dessert and said both were lovely. There was a large table of around 20 there for a birthday party and the friendly staff coped well and on both previous visits, they bring out a birthday cake and all the staff join in singing happy birthday! Would highly recommend .

Waited an hour and half for a bowl of pasta, chips and a burger on a quiet evening. Food was mediocre at best. Chips greasy and the rest not worth waiting the time for. Not the bar staffs fault but they get the brunt of the complaints. Tried to give this restaurant the benefit of the doubt a number of times but not again. Poor poor poor.

We (7 of us) ordered our drinks at 6:05 pm, the waiter didn’t look like he could be bothered☹️ Our starters arrived at 6:40pm,two ordered potato skins and received sliced potato that was barely cooked, we asked for our 7 year old pizza to be served with our starters but after we asked where it was they had forgot it, at 7:30 pm the waiter came to us and said, we are closing next week for 7 days so the kitchen has no cheese, no pizza bases, and no salmon which were all required for our order 🤷🏼 we eventually found out what the kitchen had left and ordered accordingly, The Moratti beer was flat! To say this meal was poor would be the understatement of the year!!!!!

We visited as a group of 9 for lunch. The food was beautiful the service 5 star. We had a young girl serving us she so was lovely and friendly. We will be back.

Came to Prego on Saturday afternoon , very quiet , had 2 calamari which were over cooked so were ruined , mains were sea bass and sirloin steak which were lovely . Will try again with the calamari .

Really poor food and not as per the menu described. Even the waiter agreed !!!! 🤷🏻‍♀️ Bland and no taste after waiting over an hour to have it delivered. So disappointing.

Yesterday 1st August I went to this restaurant for lunch with my wife. At first everything seemed fine until we both ordered two medium rare fillet steaks as main courses, the first time they came out, they were like a stone, they were overdone. They offered us to changed it, then the problem came when the second time the steaks came out I had to leave more than half of mine because it was raw, so raw that it was even bleeding, literally disgusting. To all this I add that it was a bill of 90 Pounds in total for the two of us, I paid and left after the bad meal, thanks god they offered us a discount at the end. Really good service

Yes, a great place to eat lovely food amazing staff and drinks are good, i recommend this place to everyone, the service is brilliant

mixed review ,ordered 2 pizzas 1 calzone and one Kiev . the Kiev was decent enough but the calzone was literally stone cold in the middle ,outside was overdone ,possibly far 2 much on the inside .was took back and reheated but just not enjoyable at all and majority was just left ,shocking that it come out like that tbh . no refund or discount offered very poor realy . staff were nice enough and did apologise but the chefs had a bit of a nightmare on this occasion

Visited last night and was very impressed overall. Bit of a strange place and wasn't sure when we first entered having walked past a games room then a diner style area with kids running around. However, there is a separate restaurant area which was much closer to what we were expecting. Service was good but the food was exceptional. Really good value, huge portions and very tasty. Went for the black pudding and prawn cocktail for starters followed by the penne pesto and seabass for mains. All really lovely and washed down by a very nice bottle of pinot grigio too. There were a couple of birthdays being celebrated too with the staff getting involved in full on renditions of Happy birthday so if you're looking for a quiet, romantic evening, this maybe not for you but otherwise, definitely worth a try.

Having just got back from Spain yesterday we booked the restaurant in advance with another couple to beat those holiday blues . So pleased we did seen as it’s been a miserable day. The food was absolutely delicious, I’d say the best garlic Bread and tagliatelle carbonara I’ve ever tasted l! My husbands friend got the double burger from the 2 course special menu it was huge and he said it was very tasty . Beautiful , funky decor and excellent service from the waiters who made us laugh and brought the food out promptly. Really could not fault any of it . There’s also a bar area too which does walk inns But I’d definitely suggest booking a table in the restaurant section as it really is lovely.

Had a great time at Prego’s today! Great food, nice atmosphere, waiter ‘Kai’ was helpful! Had a great time, definitely recommend!

Staff were excellent ... made us feel very welcome and service was great. Potatoe skins, soup & crispy chicken starters were good. Pizzas were bland which was disappointing, but butter chicken burger and beer battered fish and chips were very good. However, the Tagliatelle Carbonara...

We had a fabulous time at this restaurant. Food was delicious, great vegan options, lovely atmosphere and very good cocktails. The children’s menu was also excellent. Our visit was made by our fantastic waiter Sean. He delivered an excellent service and was fun and helpful....

Amazing staff and food was incredible! Great atmosphere with cool decor. I had the bruschetta to start which I highly recommend. Thank you!

Went here for our nieces 21st. Staff were very friendly and welcoming. Service was excellent and the food was really nice (decent portions too.).

Absolutely gorgeous food, staff are amazing can not fault this restaurant will definitely be going again

Came today for my fiancés birthday. Service was absolutely fantastic, our waiter was brilliant honestly some of the best service I’ve had in a restaurant ever. Food was lovely, portions were huge and well worth the money!

Spent over £100 in there tonight for 3 of us.. most other times we have been was lovely.. not happy at all.. mussels £15 .. ordered 2 portions had to look inside the dome to see them.. about 20 mussels in watery sauce.. my niece...

This is one of my new favourite places to eat, first time trying here had potato skins to start portions were huge great size, main course was half pizza half pasta the rigatoni pesto was one of the nicest pasta dishes I have ever had....

Thankyou so much to the staff at PREGO we had a family gathering of 27 for my mam and aunties birthday. The staff were absolutely amazing and well organised all the food came at the same time and was hot and well presented , it...

My partner went here with her family a while ago and contrary to the experiences seen in the reviews had an excellent meal. A few weeks later I went with my partner and the food was fairly decent and I could not fault the service....

Cannot fault what we had good Italian pizza, with a good dessert. We will definitely be returning a bonus is you can take your furry friend to the restaurant.

Amazing food amazing staff...took a while too get a seat on a busy sat night but wow....thankyou too all staff. Especially our server..unable to get name but he was brill

Despite the service being slow clearly short staffed the staff were very friendly and the food was delicious however we waited that long I couldn’t eat my main course as don’t like to eat to late.

Came for food in bar as usual as we come every week on a Saturday... ordered drinks as usual before we order food... spent £28 on cocktails and wine.. in anticipation of getting our food only to be told... half an hour after we ordered...

I've been to prego now about 4 or 5 times. Went for the games room, but the food and drinks are amazing. The half and half pizza and pasta are a great idea, the cheese burger pizza was excellent. Staff have been amazing everytime, even...

Fabulous place, recommend the Sunday lunch, good prices,service is great! ! You can get two courses as well.

First time visit. Bar area was quiet but then realised there was a restaurant in the back. Lovely food especially the pate. Staff great. Will be back!

Poor service, drinks never arriving despite ordering multiple times. They ran out of Prosecco taking over half an hour to tell us. They’d left the Prosecco on the bill, it was removed quickly once asked. No offer of Parmesan or black pepper after food delivered,...

As I am doing veganuary I researched local eateries which had a few options for me, Prego ticked all the boxes. I had bruschetta for starters and half a jackfruit pizza and half mushroom stroganoff- absolutely delicious. We ate in the bar so it was...

Well from start to finish this place and their staff were amazing. I have intolernaces and their menu accommodated everything, me and my friend opted for the half pasta half pizza option cooked to perfection, more than enough food it took us a few sit...

Visited Prego early evening for my grandsons 10th birthday. On arrival we sat at a table in the Bar area as usual and ordered our drinks, while deciding what food to order. 15 mins later we tried to order food only to be told they...

So disappointed, visited Tuesday ordered drinks asked for a coffee and a glass of wine was told that he was too busy to make coffee so had to have a cold drink. Visited the bar to order food main course including a starter at 1.28pm...

Just fabulous. Initial thoughts were a bit of a random place but we had checked the menu and all looked good so decided to give it a try. You can eat in the games room the bar or the restaurant, an area for all tastes...

First visit here and popped in for lunch. Friendly welcome and told we could pick our seats. Ordered our drinks and food, staff behind the bar seemed very pleasant. We did not wait too long for the food which did look very nice when it...

We visited for lunch during half term. The restaurant wasn’t overly busy and we were invited to select a table by a member of staff. My wife ordered a Plant Burger with being a vegetarian, she upgraded the fries to sweet potato fries. I order...

Took our 4 grandchildren for lunch all of them under 12yr.Tthey ate from children's menu They enjoyed bread sticks then 3 pasta dish with garlic bread. 1 had chicken nuggets chips the chicken was sliced chicken absolutely fabulous so tasty. They also had fruit shoots...

Went on Sunday 11th, plenty of vegan options. We were sat in the bar and I'd asked for vegan bruschetta, when it arrived I was unsure the cheese was vegan. The waiter did go ask for me and then took it away to get me...

We ate at Prego tonight while on a short break here. Everything was first class. Atmosphere, decor, service and food were all absolutely brilliant. Very accommodating for dietary needs. The food was superb and obviously freshly prepared. The restaurant was full on a Wednesday evening...

Had a lovely meal here last night for my granddaughters 16th birthday. Food was delicious, served promptly and the restaurant sang happy birthday and presented a lovely plate with happy birthday written in chocolate with strawberries, cake and cream, lovely surprise for my granddaughter, she...

Had a wonderful meal with friends last night, food was amazing, excellent staff and customer service, decent prices, cannot wait to return! Many thanx!

We are here for my birthday with all our family on a Thursday where I perform every Thursday doing Rat Pack & Party. I had prawns and pizza and my fiancé had lasagne and we loved it. Very authentic ✔️ Can’t wait to eat here...

You enter as a paying customer , you order your meal, you eat it then pay & leave. What you don't expect is to receive a £100 parking fine for the pleasure. Absolutely fuming!!!

Visited Prego for a family meal at the weekend, party of 11 including 2 children. We were greeted warmly and shown to our seats and orders taken promptly. We had a number of different dishes including calamari (could be crispier), kiev (Kev) pizza, pesto pasta,...

Had Sunday lunch here, it was very tasty, massive Yorkie pud, lovely gravy and fresh vegetables cooked to perfection. Not expensive. Desserts are lush, definitely would return.

First time here and last young man at bar calls himself a manager took my daughters drink and emptied it didn’t apologise or replace it no refund given. Six pound down the drain! Staff kept starting at my other daughter in her skirt won’t be...