Prado Lounge in Babergh

Chose to go here as they allow dogs inside and was nice to see the 'help yourself' station to dog bowls, water and a treat jar. Lovely breakfast and friendly staff.

I visited on Sunday 23rd June when there was a bar quiz on but would not be returning to eat in the restaurant again . You have to go up and order and pay for your food with only one person behind the till and with a que standing behind you as it was a quiz night . I ordered three tapas and one was the calamari and that not only looked disgusting was not fresh at all and the potato brava had no taste as well as the prawns were barely warm . They brought the good out only 5 mins later so all the food is just reheated !My partner ordered the chicken burger with fries and this was also bland too .with stale straw and really tasteless fries.All the food is of poor quality and not of any great presentation as there is no pride in this cooking and worse it cost £13.95 for such rubbish food with £9.25 for an Aperol . This restaurant only appeal the surroundings it looks nice inside but the food is TERRIBLE..and has you have already paid at the beginning not so easy to complain when I found my prawns were cold they made me feel like I really put them out to go and get me a hot portion … really drop the attitude.

Poor customer service. Family of four (two small children) in a queue behind another couple. Couple got seated at a four seater table despite three two seater tables being available in the immediate area. Got looked up and down at as if there was some sort of problem, "oh, there's four of you?" Quick look over shoulder, "oh, probably a 15 minute wait". I noticed a few seats in the lounge area and asked if we could sit there, which we could. A group of five was next in the queue behind us. They were immediately seated at a six seater table which highlighted another six seater table next to them. My partner asked to be seated at the free table and we was told we could. The lady was clearing the table and returned several times removing all the plates. We then waited another ten minutes but nobody came back. We had already decided what we wanted in this time and wanted to order using the app but we needed the table number so moved across to the vacant table. As we was ordering our food, the manager came over and basically told us off as if we were naughty children saying that we should wait for the table to be wiped down before we are seated. Being the customer, we were fairly shocked at this and didn't know what to say. He then very abruptly said "well, do you want me to wipe the table down or not?" As if we should have already moved out of his way. Overall, the staff at Prado Lounge displayed very poor managerial skills in terms of seating people at adequate tables. Were then very slow cleaning a table to the point where we thought they had finished and were then very rude to us after we had sat at the table in question complaining that it hadn't been cleaned as if it was some how our fault. Ultimately, the mistakes and tardiness of the seemingly inexperienced Prado Lounge staff resulted in my family and myself being criticised. It's a shame as we have had good experiences here before. Generally the food is pretty good and comes out quickly which is what you want with two small children but this latest visit would make me think twice about going back there.

Very disappointing waited ages for an overpriced hot sandwich which came out lukewarm and had the onion in that we requested to be removed! Staff didn’t even ask if everything was ok in fact did not say a word when removing plates! Won’t be returning

I can understand waiting to be shown to table but after standing for over five minutes and be completely ignored with not even a simple “someone will be with you in a moment” we went elsewhere. Not acceptable, very disappointed. Custom lost

Oops, I forgot to review Prado Lounge, Sudbury... which is a shame as they deserve their customers. Our order was taken quickly, we sat in the big, comfy window sofa and were served our good sized and hot drinks of hot chocolate, Cappuccino and Latte... all very nice. The atmosphere was busy but not excessively noisy and all three of us agreed we'd call by again next time we're in town. Thanks team Prado!

The cowboy smash burger was awesome and so was the Vegan Caribbean cauliflower curry! 100% recommend . Great service and very quick.

I visited with my family for lunch and was so disappointed. The prada lounge has really gone down hill. It’s a shame because the staff that serve you are really lovely and welcoming. I ordered a chicken dish and it was awful and tasted of nothing. So I reordered another meal costing me double and that wasn’t any better. My sweet potato fries were not cooked properly so I literally gave up in the end. My son’s pizza had way too much cheese on it that he was picking it off. My husband fish finger sandwich was a struggle for him too as it was awful. I complained to the manger and he said he would reimburse me but he never did. We won’t be visiting again.

Thank you Hannah for my surprise birthday brownie. Made my day! 😊 Always a nice atmosphere and friendly staff. Quiz night is always fun

Not the best. I love the haloumi burger and so that was what I was looking forward to. My partner had bombay chicken burger. Unfortunately we waited 35 mins for the food to come out. I upgraded my chips for sweet potato's but the upgrade never came. Got chips instead. Told the lady not to bother changing as we were starving, and I would be happy for them to just refund me the upgrade I paid. No one returned to me to offer me the upgrade money back and I couldn't be bothered to have to ask again. Chicken burger severly over cooked. Not the best.

Eclectic food and drinks menu, all served to a good standard Decor is cozy and interesting The quiz night is fun which Henry does an awesome job of hosting

Visited on new years day after a muddy walk around the water meadows. It was very busy and we were told there would be a 40min wait for food but, after being seated and ordering, drinks arrived almost straight away and food about 20 mins after. We had the smashed avocado and beyond meat burger, both were tasty and reasonable for the price. Staff were really accommodating despite being very busy, and also found a dog friendly table without a fuss. Overall is a reasonable place for informal dining, great that it is so close to walks and the town centre, as well as being dog and family friendly. Will return!

Been a few times now. Once with someone with specific dietary needs and they went above and beyond to assist Second time I went with work for a Xmas meal. Foods always been amazing. Fairly prices. Good service and clean.

The bar itself is very nice, friendly staff but the price of the food and drinks are very expensive. Over £15 for a burger, which , for that price I expected a lot more flavour. The beer was nice but again at nearly £6:a pint it make popping in for lunch a bit pricey.

Had the lounge eggs for breakfast plate was covered in water, then the egg white was not cooked properly everything else was fine , sent back for a new one egg came out then over cooked and the hollondaise sauce was almost sour which it was before, went home as didn’t want to complain twice and had the most upset stomach I am also 11 weeks pregnant so definitely will be avoiding from now on which is a shame as this was our go to breakfast spot

Great place. Always a wonderful welcome. Good disabled access. Vegan, vegetarian and gluten free options. Absolutely love it here

We arrived as a group of 6, with 2 babies and 3 dogs hoping to get some brunch. We had a long wait at the entrance after being told they were short staffed and we nearly left as then started to expect a very slow service once seated. However once they managed to seat us we did not have a long wait for food or drinks at all! Glad we waited! Was a great atmosphere for the family. Staff were very pleasant… and patient with our 2 one year olds toddling about the restaurant! (Sorry!) The breakfast I had was great, so surprised to see some of the other reviews. I had the Miami breakfast with chorizo and it was delicious. The only complaint would be the elderflower fizz I ordered didn’t taste of alcohol at all… but perhaps my partner ordered the wrong thing!

Food wasn't good, overpriced, pancakes chewy, possibly microwaved. Poached eggs underdone, watery hollandaise sauce, not impressed, won't return

We had a breakfast our first and last visit, the breakfast came out within 5 minutes of ordering so not cooked fresh, it was swimming in grease and luke warm, worst food I have had in a restaurant, could not eat it, what a waste of money!

Used to be a great place for a drink and bite to eat however the recent drinks price hike and removal of the 2 for 1 cocktails before 8pm on a Friday has put me off spending my money at Prado. £5.60 for a pint of Estrella is just crazy.

Great place with quirky, relaxed atmosphere and lovely staff. Interesting menu with a variety of tasty dishes. Loved the decor. Lucky find!

Was in town for a wedding and stopped by for breakfast. We were met with such friendly service and delicious food. Would definitely recommend for a nice coffee and something more substantial to eat . They are also great for food intolerances so you can feel comfortable eating there.

As ever, the service was spot on, attentive and welcoming (particularly good considering how busy they were). I live close by so it's always my go-to place for a catch up with friends in the daytime (great vibe, cakes and tea/coffee!). I went with my partner tonight for dinner and we both ordered dishes we'd never had before. He had the Pulled Brisket (Chilli) and I had the Nasi Goreng (had no idea but it sounded interesting). Both dishes were fabulous, offering tastes we've never tried before. Really really well delivered, good value for money and because it was a 'Cheeky Mondays' deal, we got a free wine each! Keep it up Prado - you are a credit to Sudbury 😊 x

Such a shame about the shakshuka, not sure what’s been done to the recipe but it is swimming in liquid. Used to be my favourite but couldn’t eat it again!

This restaurant has a large number of prominent unsubdued lights, shining light on tables decorated to suit a children’s nursery, and has an ordering system where the customer has to queue to order at the bar in queues which were about 10-15 minutes waiting time....

My wife took me to Prado Lounge for my birthday because we had enjoyed our previous visit so much. We like this restaurant because the service is good and the food is better than you might expect for the price. Yes, you do have to...

Came for lunch here Monday. Whilst the food was nice, the service was very lacklustre. We ordered four meals at the bar. Whilst two drinks arrived, the bar had be chased up for the other two. Also two of us had dessert, which also had...

First time walking round Sudbury and came across Prado Lounge (looked like Edmundo in Bury and obviously same chain). Warm welcome and friendly service; used QR code to order. Efficient service and tasty food too. Fish finger sandwich and kids burger for daughter.

Family dinner following a lovely trip to Santa’s workshop. My granddaughter has just been diagnosed as coeliac. I can’t tell you how helpful and careful the staff here were tonight. My granddaughter was able to enjoy a kids burger, including the bun and a chocolate...

When meeting up with friends in town, who we had not seen for a couple of years, I was looking for somewhere a bit special to enjoy pre dinner drinks. We were not disappointed with our time at Prado Lounge. We chose the comfy chairs...

First time visit. Only popped in for a hot drink and cake . When my husband went to order, he asked for choc cake, then carrot cake for him , which they said wasn't available , so he chose the teacake, butter and jam. His...

We called in for an early dinner. We ordered an aubergine massaman curry and a buttermilk chicken with fries and coleslaw. The curry was very salty and the fries were absolutely smothered in salt too. We spoke to a member of staff who said they...

We have tried several times and now don't bother. It is over-rated and over-priced for what you get. Not sure why, but many think it's a place to 'be seen' - not really from our perspective.

Fantastic burgers highly recommend from a couple of travelled foodies , will definitely return , staff really nice and friendly in all very happy experience 👍

We had a lovely lunch on a sunny day. I usually have tapas but chose the chicken, bacon and avocado salad and it was delicious. Img husband enjoyed a fish finger sandwich and we shared a portion of chips. I didn’t need the chips as...

It's different. More suited to a University Town or City where you would expect a lecture going on in a corner or people debating Percy Shelley but it works ok with the lunchtime crowd here in a semi rural Town. Easy going staff the decor...

I went to the Prado Lounge with 2 friends for a birthday meal. We ordered on the app, the money came out of our account but apparently didn’t go through. Bar staff advised it happens regularly we’d have to order and pay again. If it...

Visited for lunch today. A busy market day so was very busy. Seems to attract lots of families with young children, probably because it has a very good children’s menu The tapas here is delicious and I would highly recommend it though the food is...

I recently went to prado to eat with my sister! I was not dissapointed it was a really fabulous meal !the service and atmosphere just made our dinning experience even better ! We had been for a meal at the other laleston restaurant and was...

Beautiful decor, and lovely cocktails! We didn't eat here but the menu looked fab and catered for all.

Meeting as a group - my daughter got there first and felt uncomfortable when asked of she had allergies as she does - and felt overwhelmed with the questions she was asked - so maybe pull that down a bit - people with allergies are...

Excellent service and a tasty breakfast. They were very knowledgeable to allergies and cross contamination. They catered for gluten free and had a vegan menu. The staff were friendly and helpful even when extremely busy. Well done we will be back especially now we know...

I've visited Prado lounge twice recently with friends and not only are the staff super friendly, it has a great feel about it and the food is absolutely delicious 😋 I can highly recommend the halloumi burger!!

Popped in for lunch on a weekday and had to wait ages for our food and my burger was overdone and actually burnt in places.

Came here for nibble and a few cocktails. Staff go above and beyond to welcome. Service was first class, nothing is too much bother. Lovely atmosphere, great food, delicious cocktails... would recommend 😊

Popped in for mid morning coffee, the young waitress was all smiles, helpful, and even told us a bit about the history. So impressed returned for dinner. Firstly, and again a-most pleasant waitress, asked if we had any allergies, how often does that happen? Food...

Had another fantastic meal in Prado followed by a quiz. We actually won!!!! Meg the host was brilliant and all the staff were very friendly

Had many meals/drinks here over the years and would highly recommend. Food, cocktails and atmosphere are always great!

Fantastic from start to finish. The service and the food were impeccable. The QR code ordering is great and didn’t at all affect the levels of service. Menu choice and quality of the food could not be faulted. It’s dog friendly which we loved and...

A last minute evening night out turned into a lovely relaxing meal and a few drinks. The menu sounds amazing as it is but the tapas is something else! The squid is to die for and the chicken taco’s I could eat all night and...

I really don’t leave reviews that often but this place deserves one!!! This place from the beginning to the end FAULTLESS!!! staff so friendly, ordering system via app EASY, food was beautiful. I just can’t praise it enough, the inside was lovely and the terrace...

This is part of a small and caring chain. The food is excellent and they offer good tapa and other lighter menus. Coffee is among the best in the county.

I’ve been coming here loads the last couple of years sadly my last experience has really put me off. The windows were open on a very windy day so we moved table surprised to then be told off for moving table because it has not...

You cannot go wrong - excellent choice of food, they cater for all allergies and intolerances, great customer service, very friendly place, didn't feel at all rushed. Would highly recommend.

I have been to a number of Lounges up and down the country but this was our first visit to this venue. We were greeted well at the door, the ordering process was explained to us and we were shown to our table. The food...

A nice place to eat in sudbury. Good table service. Food served in good time with a smile. Food all good with no complaints from our party.

Popped in here when our hotel was invaded by a coach party. There was a great offer on as it was Monday and they also have an offer on Tuesdays too. So free wine is always welcomed (other drinks or a dessert are available) The...

Very quick service even though they mentioned at the door that there might be a delay. Very polite serving staff.

My friend and I came here for brunch, the atmosphere and the food was really nice. We wished we’d had dinner here the previous night. As we were staying in the area. But, maybe next time we are up from London. 😊

Popped by for a quick mid week brunch whilst on holiday and we were awed by how amazing this place is. Every member of staff was genuinely relaxed and friendly and made this a very welcoming and comfortable environment. The menu was amazing and the...

Excellent service, very polite. Good fresh food delivered quickly. We had a good selection of the menu. The only issue was we had to ask for the snack pot for our youngest, this is just picking though

Great time once again with the resumption of the Sunday night quiz. Meg is superb quiz master and we have really missed it

Good selection of tapas dishes, very enjoyable. Cocktails were nice too and reasonably priced. The service left a lot to be desired however. It felt very sterile in there, given the protocols around the COVID guidelines. As soon as we arrived we were challenged about...

Poor service. Sunny day. Joined the queue to get a table with 1 couple in front. 1 person saw to them and prepared a table while another member of staff chatted to them (must be friends). After 10mins they sat but nobody came to me....

Paid and then waited for 40 minutes. Staff invisible. Excuses about social distancing in the kitchen, but does not account for loosing track of their covers and ignoring customers. Good previously, appalling today.

A regular stop for excellent coffee and tea cakes! But this time SWMBO was held up at the opticians so we ended up have lunch for the first time in weeks. Triple tapa were ordered with a herby chicken. Absolutely wonderful. Easily as good as...

Prado Lounge is faultless. Absolute (as always), amazing five star service. Food as always, perfection. It was the first Saturday after lockdown and this place was busy (always a good sign), so hats off to the most lovely (and busiest) team. I could tell it...

I and a friend visited Prado Lounge today and we weren't very happy with the food and drink we have been served today. I have eaten there a few times and I normally wouldn't have a bad thing to say about them. The fizzy drinks...

My collegues and I had takeaway breakfast which we thought was excellent value for money. Considering we collected our food, everything was hot enough to eat and I have to praise Prado Lounge for using Vegeware sustainable packaging.

Incredibly friendly and helpful staff who double checked my order for my allergies in a very professional but relaxed manner. The Mexican superbowl was delicious.

I’ve been here now about 20 times, and we always have a great e experience, pre COVID this place buzzed, post COVID it’s still is but with very safe caring measures in place, well done. Its businesses like this that can adapt and put positives on this awful situation deserve to be supported and thrive when we get back to the new normal. The staff are very friendly and personable , bar staff know their stuff and they have a good range of beers,ciders and wines. The cocktail list looks interesting but I haven’t tried any. However, it’s the food, very ,very good and more importantly it’s consistent, never had a below par meal here. Tell the chef and kitchen team, well done, they care and it shows. I normally go for the steak frites, beautiful, always good and they can produce a rare steak which I don’t see too often in other places. Today I went for the tapas, and again wasn’t disappointed, the meatballs were the star of the show for me, very Tapas bar standard in appearance and more importantly flavour, could have been in a back street in Spain! It’s was a lovely last outing, I would say, support this place if they open to do takeaways during the next tough few weeks,we must keep places like this or we we all fe the losers. Well done lounge team....

Prado lounge has been my favourite place for about 2 years now, the staff are amazing, they always know exactly what I’m after now and are so friendly, made many friends here, their covid safety has been perfect couldn’t fault them, I’ve brought family and friends here and always say it’s my number one restaurant, leeane always greets me with a smile, Megan and caylee and always lovely and make me feel so welcome when I visit on my own, feel so safe here and the food it amazing, couldn’t fault prado If I tried

Visited Prado Lounge with my husband this morning for brunch. Nice choice on the menu. We're not vegan or gluten-free, but they offered a decent range of options for those who do have dietary requirements. Covid handling was also appropriate. There was no bar service but you can order and pay via an app with minimal interaction with staff. Overall, would highly recommend. £26 for two decent platefuls of food and 2 coffees.

Breakfast but not as we know it... Sent bacon back as it had been cremated toast toasted one side beans luke warm sausages pre cooked luke warm replaced bacon with apologies from chef I told them perhaps he should return to mc Donald's for training as he would be a good burger flipper as a chef all this after waiting 45 minutes for food crap

Food was perfect as always, arrived really quickly but at the same time we didn’t feel at all rushed. All staff were lovely and attentive, and Andy the manager was very helpful. Will definitely return again and definitely recommend to anyone. You can’t go wrong with a visit to Prado lounge, they have good food and lovely drinks for any time of the day!

I felt the need to leave a review because I haven’t seen it in many places, but the cleanliness alone was amazing! We were greeted and seated, any table that left was cleaned immediately, social distancing was easy to do. Most comfortable I’ve felt in ages whilst out! Yummy food and friendly staff!

Great evening out with great desserts and wide range of drinks, all COVID safe, on a Sunday night. Super way to finish off the weekend, mad more enjoyable by Megan’s wild phonetic alphabet!!!!

My family and I absolutely love this place. The food is always spot on, service fab and atmosphere faultless. It is so family friendly (and dog friendly - BONUS!) not to mention they do a quiz night every Sunday from 7pm, £1 each to enter and winner takes all! It’s such a good evening and a lovely way to end a week. Thank you Megan!! We will always recommend this place and continue to come back always.

Had an amazing time with my family partaking in their Sunday quiz! Really friendly and fun made then evening much more enjoyable with the commentary from the quizzed Meg! Lovely evening will be coming again!

Very nice food, great atmosphere, nice to be able to just walk in and sit down! Abracadabracadabra. Sorry needed more words.

Simply no other place to spend your evening. Service was amazing and food was exceptional. Quiz also added to the entertainment of the evening. Must visit again 10/10

Good service and pleasant server. Meal very acceptable menu varied but standard each day we went. Offers on Mondays and Tuesdays. Part of a chain

The process for ordering under the new Covid restrictions are well organised and the food ordered came in a timely manner. The food was nice and it has a nice atmosphere.

Lovely welcome at the door, friendly staff and food was amazing. Was very busy - always a good sign of a decent restaurant. I'd definitely go again and if you're in Sudbury, please go too...

Nice location in the middle of sudbury town centre. Mainly burgers on the menu which were OK but nothing to write home about. Freindly service from the waiter and social distancing measures in place. Would probably visit again at a later date.

Have been here twice, tables cleaned and staff guide one away from tables that have ot been sanitised. Menus are used once and disposed of. Choice of indoor or outdoor seating and forms to fill in with contact details The coffee and food are good too. Well worth a visit.

Firstly, all the bar/waiting staff need to be congratulated.. friendly and competent on a very busy Tuesday during 'eat out to help out' I must admit, when I saw how busy it was, I thought our lunch would take an hour to arrive, however, the kitchen staff were definitely on the ball also as it took 20 minutes maximum.. and was nicely presented and tasted really good The place was clean, and very well organised for the current social distancing rules.. Nice coffee and the breakfast was great quality See you very soon, don't change what you're doing

The staff make this place. Particularly the what appears to be manager, she is always so welcoming and worth her weight in gold.

I visted Prado on a Monday after noon after a really good experience at Edmundos in Bury. My friends and I like coming here as they have a great vegetarian and vegan menu. Overall we were a bit disappointed. My friends vegan BLT was really tough, she could barely bite through the meat alternative, she had the same in Bury which she said was really nice and not tough at all. I had the Halloumi burger and chips which was nice but only luke warm. All the rest of our food was nice though and we benefitted from the 50% off scheme so we can't complain. We ordered via the website to save queuing at the bar but when we tried to order dessert the website crashed and we had to go to the bar anyway.Also, everything was extremely sticky. I assume its because everything is being sprayed and wiped more for hygiene but it wasn't pleasant. The floor was filthy too and more attention is needed around sweeping the floor after a messy table has left, I didn't even want to put my bag on the floor.It's a shame more attention to detail isn't made as I feel Prado has a good niche in the market for offering a good choice of veggie and vegan food.

Visited with my husband,have enjoyed eating in here before. But tonight the food was awful. My chicken was burnt and the whole meal was cold and congealed. Hubby's burger no better, same burnt chicken and cold. Just about inedible. Also I understand things are tricky right now because of covid 19 but although venue was not busy every table around had dirty glasses and plates consequently people couldn't sit anywhere. Really disappointed, eat out to help out? Not here again, will avoid .

A good seat near the window to watch the world go by. Quick service at the bar and cold beers on sunny day.

Great location, friendly service. Good choice of food on the menu including a large Vegan menu. Food was decent and good value. Would return.

the service on the phone was brilliant, food tasted lovely as usual but I’ve never ordered a takeaway from here before. I was shocked about the small portions you get considering how pricey certain things were like the side dishes. I had a few sides which were around £4.95 And I got barely anything. I felt as if I payed a lot more then I actually got considering the portion sides are ok during a sit down meal in Prado! Never the less, the food was good just wish I got more for what I payed for.

We had an amazing takeaway today. Buttermilk chicken wonderful and vegetarians had the curry and the vegan burger. All was wonderful. Pink lemonade, Peach Ice Tea and Strawberry Milkshake. A real treat and a lovely team serving too. Thank you

Took my grand children in here and sat at the front of the building. Unfortunately the 2 men we sat near were using four lettered swear words and we had to move. Why did these men feel they could F and blind in front of a 6 and 7 year old I don't know. Did complain to staff and just as they were going over to ask them to stop they got up and left. Must say that the member of staff was apologetic but just felt it should have been noticed before I did. Anyhow, this put me off the place and we left. Consequently I couldn't tell you what the food is like and I don't intent to go back to find out if this is the type of clientele that frequents the place

Great quiz nights, a lot of fun for £1 and the pronunciations get better each week. Friendly staff and good food for a Sunday evening. Worth a go for good prizes

first time visitor and was impressed. lovely decor ,good food and staff were great ( well done Meg ). will certainly be returning.

We went for a family meal, this was the first time in this restaurant and I was greatly pleased with the service thanks Megs, the food was so good and drinks tasted great will be returning soon as I can.

Always enjoy a few drinks in here with friends. Food is great. Always guaranteed a warm welcome by the staff. Great atmosphere too.

We were served by 3 staff members all of whom were friendly and helpful, especially when ordering food to help us get the best value! We were looked after by Meg who made us feel comfortable by asking if everything is okay and encouraging good conversation! All round amazing food and service!!