Poundbakery - Huyton in Knowsley

order was wrong again. some items missing completely and some where the wrong items

Ordered 2 2 packs of sausage rolls, got a single one in each bag, a joke when this happens every single time

Missed out the vegetarian sausage roll, the cheesy wedges were freezing and had obviously been sat there for ages, other pasties and sausage roll were fresh

Bought 3 of the sausage rolls deals and got 3 sausage rolls… so am 3 missing 🙄 every time now there something.

got my order wrong, sausage rolls missing

No sausage bean cheese pasties in the bag n only 3 sausage roll s

Missing an item, disappointing… not even a substitute

You never get a receipt!! ! I asked for a receipt today after seeing assistant had rung up £1.10 instead if £2.10 … and given me incorrect change!! Oh! I put it through as a ‘no sale’ by mistake she said!!!! Something dodgy going on there in Huyton!!! Not the first time I’ve thought this!!!!

sandwich tasted completely off, cheese was rubbery an tomatoes tasted abt a month old, made me throw up so disappointed

Amazing service, never none anything as quick and reliable. lF you order you won't be disappointed 😊

Food was missing from the order

Food was absolutely rock hard! Got the sausage and egg muffin. Looked like it was cooked a week ago. Couldn’t even eat it.

Really awful.bacon fatty and cold.order was just disgusting. Went in bin.

Food never came over 2 hours late, The driver stole the food.

Bacon sausage subs were wrong they were on tiny barms, food was cold

Ordered a traditional pasty but received a steak bake. Other than that, good.

Absolute joke how much butter was on the bacon an toasts both been left practically full tubs worth butter everywhere 🤢

Arrived piping hot, everything packed that was ordered (makes a change from most restaurants on here) would definitely order from here again

Great value for money but Luke warm kids meal deal is fantastic value xx

Wrong items delivered not happy

Potato wedges were stone cold☹️

breakfast was stone cold when it arrived

Absolutely discussing, cheese on toast was freezing and the chicken sweet chilly baguette was awful no chicken at all just sauce and half the baguette was bread. The strawberry tarts was uncooked pastry the strawberry 1 was old and soggy the only thing nice was the tiny bit of cream on the cakes. So disappointed as I’ve ordered a few times and has been lovley 😩.

Excellent service and food highly recommend

Good value for money but could have been warmer, ordered Carmel donuts got pink donuts so have a very unhappy child who doesn’t want a pink donut haha we were also sent cookies that we didn’t order so will trying bribing him with those instead would definitely order again based on the price alone

Asked for well done bacon and it was barely cooked and so fatty

The drive who delivered my item gave threats nearly spat in my face I want this drive removed from his job he dropped my food an told me it’s 🤬 🤬cold now an laughed I don’t deserve this as I’m a paying customer plus my bags was open an some items where missing this is disgusting Aw customers should be treated

Sloppy and very stale cakes i did report nothing done disappointing

Delivered fast and everything was hot. Got everything I ordered. Enjoyed it thanks.

The food was amazing and tasty, I got some suggestions as The cheese on toast stick to the paper cover ,please make sure this type food pack some other way as in a container or other .. Thankyou

Nice place, staff can be selectively nice to people but overall decent

They didn't use my contact details to get in touch to say the cakes I'd ordered were out of stock. When I rang to ask why I was missing the kids cakes they said they had put them in but they were different cakes and to take it up with just eat. No customer service and service not good enough. Last time I order from here!!

Breakfasts were amazing! Thank you.

Pizza cold, crisp and drink missing

Quick delivery and great value.

Absolute disgrace. Paid £4 for 5 x sausage rolls and they sent one. I called to complain and they told me to come and collect the missing items if I wanted them. Will never order from here again. Disgusting so called customer service.

Great delivery service food was nicely packaged good value defo order again.

First time I come I had a bad tummy vomited and diarrhoea I’ve just been in and the sausage rolls smell like fish won’t be coming back ! Fresh my arse

Worst bacon and sausage ever. None of them even got ate . Couldn't even bite through the skin off the sausages 😒

Everything came as it should. Also quite hot and fresh too

The driver delivered half of the wrong meal and did not check to make sure the order was the correct one.

What I got was fine but missing half the order

Nice fresh hot and cold was in separate bag to hot food

Order for pound bakery and received subway

Missing half of the order and your phone number is wrong

The chocolate eclairs was off the cream stunk and was yellow. Absolutely vile

No lettuce in my baguette again

Waited 2 hours an food didn’t even turn up! Have to wait for a refund now which takes 5-7 days!

Cancelled my order for no reason, and when I checked a few minutes after cancellation they were still taking orders?

Absolutely disgusting food was freezing and cold

Our food is stong cold! , the muffin looks disgusting, its over cooked and burnt

Always early and food fresh and hot! Highly recommended x

Food delivered really quickly, only down side is some “hot” food comes hot some comes cold. Still ideal for a quick fun lunch for the kids they love the cakes.

yet again missing items,2 lots of toast and sent bacon barms instead of sausage

Really disappointed that at 10:30am our order is freezing cold? Would have thought sausage rolls at 10:30Am would be at least warm 😏

Sent wrong pasties! Asked for 2 chicken and 1 meat and the rest mixed, no chicken at all 4 meat (will go to waste as only 1 person likes them) pathetic! Every time I order it’s wrong!

I had a lot of items missing from my order. They never ever refunded me for the goods I did not receive.

Excellent superb fab quality and service 👍👌👍👌 great staff, wonderful 😀

Fab order correct and fast delivery

Two items I ordered never came but have took the money for them

The driver was very pleasant, food very good thankyou

Forgot half of my order not happy at all

Food was hot and packed well in the bag order came within 10 minutes excellent service thank you

Hi, I haven’t received my order, which was ordered over 2 hours ago. I would like a full refund please as I have now had to go and buy this order from the store Maria

Food arrived quickly and savoury food still warm, kids very happy thank you

Didn't put any of them 4 breakfast items I requested and paid for!!!! Missing the breakfast part of my order. Can't contact anyone to let them know. If they didn't have it they should of contacted me. Really disappointed and I'll go elsewhere next time.

decent food for price, delivery driver was very nice, polite and friendly

Hot fast and fresh! Will be ordering again and the delivery driver was so lovely and friendly xx

Given one chocolate cookie instead of a 3 pack

Chose the 5 savouries for £3 x2 got charged £5 each so £4 over charged! Rang just eat and they are a bunch of useless idiots who haven’t got a clue what they are on about so won’t be ordering from here or off this site again! Just eat have the worst customer service ever! Representative was arguing with me and shouting over me saying it was a meal deal! Staff are all incompetent and need to be able to understand the orders and prices better

Food delivered really quickly and it was piping hot. Missing one bottle of Pepsi which just eat said they cannot refund us for. 2nd order and 2nd time it’s been missing stuff. I’d rather wait the extra time to have the order complete. Might only be £1.30 but it ive paid and it’s missing. Please please check the orders are complete.

Delivery is super quick but both times ordered from you had missing items. Yesterday was a whole pack of cakes missing and today another pack cakes missing and a bottle of drink paid £3 for these items only to not receive them but poor really. All good quick delivery but need to deliver all the items!! Seen on the reviews I’m not the only customer you’ve done it too need to sort it please thanks x

Food was lukewarm, missing two packs of cakes. Delivery was super quick tho.