Based on 11.995 opinions finded in 4 websites
Based on 11.995 opinions finded in 4 websites
Opinions
I asked for a burger without sauce and onions and it came with them on, disappointed.
Conor . 2025-06-02
MORE AT Just Eat
Late and missing the happy meal ordered with other meals, not the first time this has happened.
Dan . 2025-06-01
MORE AT Just Eat
wrong order. got a burger with pancakes!
Helen . 2025-06-01
MORE AT Just Eat
double sausage and egg. they forgot the egg. when they did remember the egg they left shell in it. and they missed 2 hash browns from the order
stephen . 2025-05-31
MORE AT Just Eat
Food was cold dried up and items missing
Michael . 2025-05-30
MORE AT Just Eat
YET AGAIN ITEMS MISSING ONE HAOOY MEAL AND ONE UNHAPPY UPSET CHILD How hard is it to read an order and pack it - don’t order from here Huyton Hey instead is better prescot USELESS!!!
Nicola . 2025-05-30
MORE AT Just Eat
yet again no dips..after leaving a note too...the day maccies give me a complete order will be a day of celebration
Sue . 2025-05-30
MORE AT Just Eat
food was mushy but delivery driver and delivery I have no complaints the delivery driver was pleasent and friendly and on time food arrived still hot enough to enjoy
paige . 2025-05-25
MORE AT Just Eat
Yet again I find myself complaining.. you'd think I'd learn by now not to bother with MacDonald's.. However my grandchildren like to think they are getting a treat..so this time we had no sauces again..food was freezing again..hot chocolate could only be described as warm water.. I have tried to change my grandchildrens mind and recommend a nice Pizza hut or Dominos..to no avail..so until I do I will probably continue wasting my money
Sue . 2025-05-24
MORE AT Just Eat
No eggs on my double sausage meal
Thomas . 2025-05-23
MORE AT Just Eat
driver pulled up outside my house and sat on the corner, confirmed it was delivered and then drove off.
Nathan . 2025-05-22
MORE AT Just Eat
I asked for no cheese on all burgers but got it on them all so I couldn't eat them
Amanda . 2025-05-22
MORE AT Just Eat
Everything has arrived over an hour late and stone cold and the ice cream is melted.
Trish . 2025-05-20
MORE AT Just Eat
My dad and I literally got a stomach bug straight after eating here. Someone must’ve been ill whilst preparing our food because as soon as we ate it we were literally vomiting in the car and holding on for dear life (iykyk).
Penny Martin . 2025-05-19
MORE AT Google
Great order was still hot and delivery man was respectful 👍🏻
Reece . 2025-05-18
MORE AT Just Eat
ordered £40 worth of food it was stone cold no chips with order or sauce so had to go upto restaurant absolute waste of space
Jon . 2025-05-18
MORE AT Just Eat
Ridiculous food was freezing once again failed to provide dips even though we paid for them chips were half empty and agisn so cold
Charlie . 2025-05-17
MORE AT Just Eat
very very nice delivery driver! she was very quick and very kind. food arrived hot, thanks!
Albie . 2025-05-16
MORE AT Just Eat
I ordered a chicken nuggets happy meal but only got fries and no chicken nuggets.
Elaine . 2025-05-16
MORE AT Just Eat
Shocking place could kick myself for not realising it wasn’t the huyton one everything squashed like flattened and freezing delivery pushed back 5 times to nearly an hour late missing items burger broken in half how is that even possible no straw such a bad place
Craig . 2025-05-16
MORE AT Just Eat
Overpriced lately for inadequate food
Neil Roberts . 2025-05-16
MORE AT Google
Boss service from store and driver
Michael . 2025-05-15
MORE AT Just Eat
Freezing cold fries..wrong drink..no sauces...
Sue . 2025-05-15
MORE AT Just Eat
delivery got lost despite instructions
Arthur . 2025-05-15
MORE AT Just Eat
The staff are very friendly and try to be as quick as they can with your food. A very busy place.
Robert Costigan . 2025-05-15
MORE AT Google
everything was excellent thanks
Alan . 2025-05-14
MORE AT Just Eat
I waited 25min for large wrap if the day meal. After 25min i just canceled my order. The seller was acting like a child while I told them that's the 1st time in my life waiting over 25min for simple order. Really poor customer service.
Kac Ban . 2025-05-14
MORE AT Google
I ordered this at 10.50am yesterday morning and it came today at 06.30am. How on earth they managed to do this I don’t know but I am speechless
Lucy . 2025-05-13
MORE AT Just Eat
Food was over 20 minutes late and cold on arrival. The order was also supposed to contain a modified burger due to my child’s dietary requirements and this arrived as a fully loaded cheeseburger. The driver was also tipped which i now regret after today’s service
Graeme . 2025-05-09
MORE AT Just Eat
Toilets absolutely disgusting all three of them. Urine and Pooh all over the toilet and surrounding area .. don’t recommend
Rebecca Skinner . 2025-05-06
MORE AT Google
Worst McDonald's ever always go through the drive through an always get parked when I get my food there's always somethin missing
Andy Bell . 2025-05-06
MORE AT Google
Milkshake tasted sour it wasn’t drinkable
Colette . 2025-05-04
MORE AT Just Eat
No problem with the courier, this food does not travel well, stone cold, won’t be ordering macdonalds again
martin . 2025-05-04
MORE AT Just Eat
Food cold, food missing (Big Mac meal), dips for nuggets missing
Neil . 2025-05-04
MORE AT Just Eat
The wait for the food is always a long time, been there multiple times they always get our order wrong and have rude service
Ruby . 2025-05-03
MORE AT Google
driver was polite, courteous and quick.
Michael . 2025-05-03
MORE AT Just Eat
Not sure if its policy not to include dips that are supposed to be with the meal. Unless you ask to ensure they have packed them. Dont take thier answer that they are in the bag. CHECK BECAUSE NOT ONLY DO THEY NOT PUT THEM IN THEY THEN LIE TO YOUR FACE TO SAY THEY ARE IN THE BAG. Update. Its started with straws to now FFS.
Andy Dobson . 2025-05-03
MORE AT Google
ordered a double sausge and egg and got no egg
kelsey . 2025-05-02
MORE AT Just Eat
i am disgusted the driver argued with my family at the door when confronted about spilling all the drinks after the delivery time had been postponed 5 times. truly disgusted and disappointed by the events of the night will think twice about ordering from this site
Caitlin . 2025-05-02
MORE AT Just Eat
The milkshakes contained chemical cleaner, they tasted off and they weren't drank after we noticed the flavour and smell
Stephen . 2025-05-01
MORE AT Just Eat
Forgot my apple slices and my McMuffin is cold!!!
Rosie . 2025-05-01
MORE AT Just Eat
I don't think I've ever had an order that's correct from here.
Pauline . 2025-05-01
MORE AT Just Eat
The apple pie is missing from the order
Elaine . 2025-04-30
MORE AT Just Eat
All my food was wet as the delivery driver spilt half of my drink an just said to put a complaint in I am really not happy about
Matty . 2025-04-30
MORE AT Just Eat
food hot on arrivap courier friendly
paul . 2025-04-28
MORE AT Just Eat
Me food didn’t arrive it’s been eat by the driver haha scruffy cun
Sean . 2025-04-27
MORE AT Just Eat
I get that the staff aren't being paid incredible wages, nor are most people in the area, neither am I. But the absolute nastiness of the staff at this McDonald's is really heart-breaking. I recently had my young son come spend the weekend with me, a time I truly cherish and wish there could be more of. Anyway, this Saturday we both got settled in the living-room to watch a movie together. "I know" I said, "Let's have a McDonald's" Now I don't have much free money at all but I'd eat catfood for the week to have a special time with my son. He was excited. So I ordered via the app. I had the audacity to leave a note, a very gentle and polite note. "Please can you put sauces with order as I have none at home, wasted the last on a cheese sandwich. Appreciated and hope you're having a good evening." The absolute audacity of me. I did this because every-time I've ordered over the years not once did they provide the included sauce with my sons nuggets. Well they mustn't have liked that someone had the nerve to be polite in a note because this order was ordered at 8.30pm and not delivered until nearly 11pm. Nothing to do with deliveries, just the staff being petty and tossing the order onto an ever lengthy preparing your order. I couldn't even cancel the order for a refund. Movie over, son ready for bed and upset. I look like a fool now. All because a left a very respectful and upbeat note for sauce. They'll have a good laugh if they read this I imagine. Thanks lads, ladies. I'm no different to you, times are very, very tough but I suppose to you I'm nothing but a cheeky POS for adding that note. Nah, just a dad barely getting by who wanted to give my much loved but little able to see son a smile. x
tmac mc . 2025-04-26
MORE AT Google
I get that the staff aren't being paid incredible wages, nor are most people in the area, neither am I. But the absolute nastiness of the staff at this McDonald's is really heart-breaking. I recently had my young son come spend the weekend with me, a time I truly cherish and wish there could be more of. Anyway, this Saturday we both got settled in the living-room to watch a movie together. "I know" I said, "Let's have a McDonald's" Now I don't have much free money at all but I'd eat catfood for the week to have a special time with my son. He was excited. So I ordered via the app. I had the audacity to leave a note, a very gentle and polite note. "Please can you put sauces with order as I have none at home, wasted the last on a cheese sandwich. Appreciated and hope you're having a good evening." The absolute audacity of me. I did this because every-time I've ordered over the years not once did they provide the included sauce with my sons nuggets. Well they mustn't have liked that someone had the nerve to be polite in a note because this order was ordered at 8.30pm and not delivered until nearly 11pm. Nothing to do with deliveries, just the staff being petty and tossing the order onto an ever lengthy preparing your order. I couldn't even cancel the order for a refund. Movie over, son ready for bed and upset. I look like a fool now. All because a left a very respectful and upbeat note for sauce. They'll have a good laugh if they read this I imagine. Thanks lads, ladies. I'm no different to you, times are very, very tough but I suppose to you I'm nothing but a cheeky POS for adding that note. Nah, just a dad barely getting by who wanted to give my much loved but little able to see son a smile. x
Tony M . 2025-04-26
MORE AT TripAdvisor
Delivery arrived on time and chicken nuggets actually tasted nice for once. However the chips were stone cold and hard, and my vanilla milkshake wasn’t vanilla as it tasted on Mint (like a mouthwash flavour).
Tonicha . 2025-04-24
MORE AT Just Eat
Arrived an hour after ordering but was 15-30 mins when I placed the order and all stone cold unfortunately
Scott . 2025-04-24
MORE AT Just Eat
fed of macdonalds not getting order right .no dips for nuggets no straws for drinks . chips are cold
Julia . 2025-04-23
MORE AT Just Eat
I did not receive part of my order, (apple slices),
Joe . 2025-04-23
MORE AT Just Eat
ordered 4 meals and only one turned up! how can you get a order so wrong it's embarrassing
Paddy . 2025-04-23
MORE AT Just Eat
Mcdonald's need to add extra lids or something, drinks are always half empty when delivered due to spills
jayne . 2025-04-23
MORE AT Just Eat
Friendly and respectful driver
Callum . 2025-04-23
MORE AT Just Eat
food hot on arrival corrier really friendly only issue no napkins other than that really good
paul . 2025-04-22
MORE AT Just Eat
forgot the fries why can't you ever get an order fully correct and it be actually hot enough instead of stone cold
Clare . 2025-04-22
MORE AT Just Eat
no cheese or lettuce on the chicken mayo & the food was cold
Jenny . 2025-04-19
MORE AT Just Eat
much better than pagemoss mcdonalds, but they did forget a large fries and also forgot my condiments. It would have been 5/5 if not for that.
Lewis . 2025-04-18
MORE AT Just Eat
I know the people at mcdonald's have got to be special but the staff at prescot cables retail park are something else. Always check your order, they think ye can eat dry nuggets an never give you the right drink, the poor special staff they hired can't tell the difference from coke to fanta an definitely definitely don't order online because you won't get your order at all
James Thomas . 2025-04-17
MORE AT Google
45 pound order for kids sleepover and not only was it cold it was ordered at 7.30pm with an initial 31 min wait to turn into 21.50pm delivery with cold food and loads of items missing! Kids are starving and disappointed not good enough!
LISA . 2025-04-17
MORE AT Just Eat
verry nice but is a tiny bit cold
Summer . 2025-04-16
MORE AT Just Eat
Wait times are ridiculous - not fast food
Josh . 2025-04-14
MORE AT Google
Said order was delivered when it wasn’t but turned up in the end
Josh . 2025-04-13
MORE AT Just Eat
Forgot half the order once again missing a full meal - order fr the huyton one much better
Abbey . 2025-04-13
MORE AT Just Eat
Don’t bother to order from here through food apps, it says 10-30 min and I’ve waited over 1 hour, swooped to 3 delivery drivers, can’t get hold of them and then if I was to cancel I’d be charged £14!!! Food always comes cold joke !!!!
Joanne Reilly . 2025-04-12
MORE AT Google
Don't know why but if you can't serve two drive though bays why have them both open? Few weeks ago 4 cars went through in other bay before I was answered. And when asked why other cars had gone through I was told the other person was busy. Proper annoying. And now just happened again, i ended up driving through without speaking to anyone. You and huyton got to be the worst ones local to me.
Paul Thompson . 2025-04-12
MORE AT Google
All mc muffins were burnt! Hash browns very dry
Amy . 2025-04-11
MORE AT Just Eat
No help with my orders. The staff didn't care when I asked a question. Bins full
Denise Taylor . 2025-04-10
MORE AT Google
No sauces but boss man cool guy brought straws
Sam . 2025-04-10
MORE AT Just Eat
All the is Food cold no straws milkshakes tasted awful not a lot of chips in the packets
Kayleigh . 2025-04-09
MORE AT Just Eat
Cold food & wrong burger received. Ordered 1 x triple burger but got a double instead.
Lynn . 2025-04-08
MORE AT Just Eat
food arrived absolutely freezing cold
Sonia . 2025-04-07
MORE AT Just Eat
sauces was stolen and food bag was unsealed
Vicky . 2025-04-06
MORE AT Just Eat
Shame on you McDonalds. Increase your prices and provide cold, cardboard like burgers and chips. Not only that but your staff have no clue about customer service and giving customers the correct items. Your focusing has shifted to delivery orders over the customers who eat in or use your drive through. Because of the additional demand your quality has gone down hill. Not sure how you can get away with selling what you class as food to people. 90% of the time I have been to this McDonalds it’s been the same result. Good job you have sauces to help give the food some flavour. Anyway, I am sure you don’t really care about your customers as I haven’t noticed a response to your reviews from a manager. No longer the McDonalds I remember but maybe the kids are used to the crap you sell them that you are happy to keep selling it to them. Thanks for listening!
Ian Reynolds . 2025-04-06
MORE AT Google
you missed the chips and the delivery kept on getting later as i ordered at 20 to 9 and the order came cold at 20 past 9
Bella . 2025-04-05
MORE AT Just Eat
It hasn't been the same since it has reopened & the us always food allover the floor staff are not quick to tidy up
Ian Fogarty . 2025-04-05
MORE AT Google
Does what it says on the tin. Fast service and food items usually in stock.
Daniel Keir . 2025-04-03
MORE AT Google
I ordered 2 dips but wasn't in with the order, also no drinking straws, but otherwise all OK
Colette . 2025-04-01
MORE AT Just Eat
All 3 large chips where missing at salary half the chips and i didn’t get any sauce either my nuggets and I even paid for extras sauce and didn’t get them either
Charlie . 2025-04-01
MORE AT Just Eat
I ordered a for 2 medium meals and only one meal came in total, I have submitted a refund form and taken pictures also available upon request
Bobby . 2025-03-30
MORE AT Just Eat
Received the wrong order aswell....not good McDonalds
Mike . 2025-03-30
MORE AT Just Eat
my order was accepted at 16:35 and was only delivered at 19:15
Natalie . 2025-03-30
MORE AT Just Eat
Placed order at 16:35, food did not arrive until after 19:00.
Emma . 2025-03-30
MORE AT Just Eat
Missing items food was cold and food was late
Sam . 2025-03-29
MORE AT Just Eat
Milshake mango smoothie and strawberry lemonade didn’t come I want a refund
Nathan . 2025-03-29
MORE AT Just Eat
Changed delivery slot cold food
Jason . 2025-03-28
MORE AT Just Eat
Every time I order something is always missing or wrong 😑
Lucy . 2025-03-28
MORE AT Just Eat
Burger was cold and chips were baked and cold
Joe Evans . 2025-03-27
MORE AT Google
Waited too long and food was stone cold when it arrived
TERESA . 2025-03-27
MORE AT Just Eat
Food was cold and stuff missing from my order
neil . 2025-03-27
MORE AT Just Eat
Abousluty terrible drink spilt all over my food
Jack . 2025-03-27
MORE AT Just Eat
no sauce for chicken nuggets 😢
Jill . 2025-03-27
MORE AT Just Eat
Set up to serve home delivery more than in person customers
ian jordan . 2025-03-26
MORE AT Google
for a change food was hot an delicious n driver was very polite thank u
Donskey . 2025-03-26
MORE AT Just Eat
Full order didn’t arrive. £15 and not a full meal delivered. Very disappointed!
Nichola . 2025-03-24
MORE AT Just Eat
Restaurant been done nice but staff worst rude people no manager all just standing laughing doing nothing came with my kids waiting 35 minutes for my food even tho I was the only one waiting proper joke asked for a manager don’t care in here food cold waited so long !!!!!!
Lewis McAdam . 2025-03-23
MORE AT Google
food was freezing and missing items from order
Dominic . 2025-03-23
MORE AT Just Eat
my order was NOT delivered to my house,
Marjorie . 2025-03-23
MORE AT Just Eat
Best maccies weve had in a while
Andy . 2025-03-22
MORE AT Just Eat
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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113 Opinions
Ordered cookie dough with white chocolate, strawberry banana crepe. £16, fine. Delivery guy came, had no change, so cost us £20. Not quite sure why you’d send a driver out without any change for an order which quite clearly and obviously would need change, or some sort of change at least. I told him I only had £13 in change or the £20, which he just shrugged at. Possibly not drivers fault, but Crepe was nice. Cookie dough was laughable, like there was literally nothing there, was the thinnest piece of cookie dough, if you can call it that, you could ever see, charging even a pound for that would be a rip off 🤣 you could just about see it in the try it came it was that thin. If the whole order itself was good and your portion sizes were actually worth the cost of what they’re charging, probably wouldn’t have minded having to tip £4.
316 Opinions
No wrap meal 😪 I'm still hungry 1 burger missing an beans an fillet no good but we got a tub of gravy we didn't order do not order after 10 o'clock they take some out the delivery bag was sealed so it was definitely the packing people