McDonald's in Knowsley

I asked for a burger without sauce and onions and it came with them on, disappointed.

Late and missing the happy meal ordered with other meals, not the first time this has happened.

wrong order. got a burger with pancakes!

double sausage and egg. they forgot the egg. when they did remember the egg they left shell in it. and they missed 2 hash browns from the order

Food was cold dried up and items missing

YET AGAIN ITEMS MISSING ONE HAOOY MEAL AND ONE UNHAPPY UPSET CHILD How hard is it to read an order and pack it - don’t order from here Huyton Hey instead is better prescot USELESS!!!

yet again no dips..after leaving a note too...the day maccies give me a complete order will be a day of celebration

food was mushy but delivery driver and delivery I have no complaints the delivery driver was pleasent and friendly and on time food arrived still hot enough to enjoy

Yet again I find myself complaining.. you'd think I'd learn by now not to bother with MacDonald's.. However my grandchildren like to think they are getting a treat..so this time we had no sauces again..food was freezing again..hot chocolate could only be described as warm water.. I have tried to change my grandchildrens mind and recommend a nice Pizza hut or Dominos..to no avail..so until I do I will probably continue wasting my money

No eggs on my double sausage meal

driver pulled up outside my house and sat on the corner, confirmed it was delivered and then drove off.

I asked for no cheese on all burgers but got it on them all so I couldn't eat them

Everything has arrived over an hour late and stone cold and the ice cream is melted.

My dad and I literally got a stomach bug straight after eating here. Someone must’ve been ill whilst preparing our food because as soon as we ate it we were literally vomiting in the car and holding on for dear life (iykyk).

Great order was still hot and delivery man was respectful 👍🏻

ordered £40 worth of food it was stone cold no chips with order or sauce so had to go upto restaurant absolute waste of space

Ridiculous food was freezing once again failed to provide dips even though we paid for them chips were half empty and agisn so cold

very very nice delivery driver! she was very quick and very kind. food arrived hot, thanks!

I ordered a chicken nuggets happy meal but only got fries and no chicken nuggets.

Shocking place could kick myself for not realising it wasn’t the huyton one everything squashed like flattened and freezing delivery pushed back 5 times to nearly an hour late missing items burger broken in half how is that even possible no straw such a bad place

Overpriced lately for inadequate food

Boss service from store and driver

Freezing cold fries..wrong drink..no sauces...

delivery got lost despite instructions

The staff are very friendly and try to be as quick as they can with your food. A very busy place.

everything was excellent thanks

I waited 25min for large wrap if the day meal. After 25min i just canceled my order. The seller was acting like a child while I told them that's the 1st time in my life waiting over 25min for simple order. Really poor customer service.

I ordered this at 10.50am yesterday morning and it came today at 06.30am. How on earth they managed to do this I don’t know but I am speechless

Food was over 20 minutes late and cold on arrival. The order was also supposed to contain a modified burger due to my child’s dietary requirements and this arrived as a fully loaded cheeseburger. The driver was also tipped which i now regret after today’s service

Toilets absolutely disgusting all three of them. Urine and Pooh all over the toilet and surrounding area .. don’t recommend

Worst McDonald's ever always go through the drive through an always get parked when I get my food there's always somethin missing

Milkshake tasted sour it wasn’t drinkable

No problem with the courier, this food does not travel well, stone cold, won’t be ordering macdonalds again

Food cold, food missing (Big Mac meal), dips for nuggets missing

The wait for the food is always a long time, been there multiple times they always get our order wrong and have rude service

driver was polite, courteous and quick.

Not sure if its policy not to include dips that are supposed to be with the meal. Unless you ask to ensure they have packed them. Dont take thier answer that they are in the bag. CHECK BECAUSE NOT ONLY DO THEY NOT PUT THEM IN THEY THEN LIE TO YOUR FACE TO SAY THEY ARE IN THE BAG. Update. Its started with straws to now FFS.

ordered a double sausge and egg and got no egg

i am disgusted the driver argued with my family at the door when confronted about spilling all the drinks after the delivery time had been postponed 5 times. truly disgusted and disappointed by the events of the night will think twice about ordering from this site

The milkshakes contained chemical cleaner, they tasted off and they weren't drank after we noticed the flavour and smell

Forgot my apple slices and my McMuffin is cold!!!

I don't think I've ever had an order that's correct from here.

The apple pie is missing from the order

All my food was wet as the delivery driver spilt half of my drink an just said to put a complaint in I am really not happy about

food hot on arrivap courier friendly

Me food didn’t arrive it’s been eat by the driver haha scruffy cun

I get that the staff aren't being paid incredible wages, nor are most people in the area, neither am I. But the absolute nastiness of the staff at this McDonald's is really heart-breaking. I recently had my young son come spend the weekend with me, a time I truly cherish and wish there could be more of. Anyway, this Saturday we both got settled in the living-room to watch a movie together. "I know" I said, "Let's have a McDonald's" Now I don't have much free money at all but I'd eat catfood for the week to have a special time with my son. He was excited. So I ordered via the app. I had the audacity to leave a note, a very gentle and polite note. "Please can you put sauces with order as I have none at home, wasted the last on a cheese sandwich. Appreciated and hope you're having a good evening." The absolute audacity of me. I did this because every-time I've ordered over the years not once did they provide the included sauce with my sons nuggets. Well they mustn't have liked that someone had the nerve to be polite in a note because this order was ordered at 8.30pm and not delivered until nearly 11pm. Nothing to do with deliveries, just the staff being petty and tossing the order onto an ever lengthy preparing your order. I couldn't even cancel the order for a refund. Movie over, son ready for bed and upset. I look like a fool now. All because a left a very respectful and upbeat note for sauce. They'll have a good laugh if they read this I imagine. Thanks lads, ladies. I'm no different to you, times are very, very tough but I suppose to you I'm nothing but a cheeky POS for adding that note. Nah, just a dad barely getting by who wanted to give my much loved but little able to see son a smile. x

I get that the staff aren't being paid incredible wages, nor are most people in the area, neither am I. But the absolute nastiness of the staff at this McDonald's is really heart-breaking. I recently had my young son come spend the weekend with me, a time I truly cherish and wish there could be more of. Anyway, this Saturday we both got settled in the living-room to watch a movie together. "I know" I said, "Let's have a McDonald's" Now I don't have much free money at all but I'd eat catfood for the week to have a special time with my son. He was excited. So I ordered via the app. I had the audacity to leave a note, a very gentle and polite note. "Please can you put sauces with order as I have none at home, wasted the last on a cheese sandwich. Appreciated and hope you're having a good evening." The absolute audacity of me. I did this because every-time I've ordered over the years not once did they provide the included sauce with my sons nuggets. Well they mustn't have liked that someone had the nerve to be polite in a note because this order was ordered at 8.30pm and not delivered until nearly 11pm. Nothing to do with deliveries, just the staff being petty and tossing the order onto an ever lengthy preparing your order. I couldn't even cancel the order for a refund. Movie over, son ready for bed and upset. I look like a fool now. All because a left a very respectful and upbeat note for sauce. They'll have a good laugh if they read this I imagine. Thanks lads, ladies. I'm no different to you, times are very, very tough but I suppose to you I'm nothing but a cheeky POS for adding that note. Nah, just a dad barely getting by who wanted to give my much loved but little able to see son a smile. x

Delivery arrived on time and chicken nuggets actually tasted nice for once. However the chips were stone cold and hard, and my vanilla milkshake wasn’t vanilla as it tasted on Mint (like a mouthwash flavour).

Arrived an hour after ordering but was 15-30 mins when I placed the order and all stone cold unfortunately

fed of macdonalds not getting order right .no dips for nuggets no straws for drinks . chips are cold

I did not receive part of my order, (apple slices),

ordered 4 meals and only one turned up! how can you get a order so wrong it's embarrassing

Mcdonald's need to add extra lids or something, drinks are always half empty when delivered due to spills

Friendly and respectful driver

food hot on arrival corrier really friendly only issue no napkins other than that really good

forgot the fries why can't you ever get an order fully correct and it be actually hot enough instead of stone cold

no cheese or lettuce on the chicken mayo & the food was cold

much better than pagemoss mcdonalds, but they did forget a large fries and also forgot my condiments. It would have been 5/5 if not for that.

I know the people at mcdonald's have got to be special but the staff at prescot cables retail park are something else. Always check your order, they think ye can eat dry nuggets an never give you the right drink, the poor special staff they hired can't tell the difference from coke to fanta an definitely definitely don't order online because you won't get your order at all

45 pound order for kids sleepover and not only was it cold it was ordered at 7.30pm with an initial 31 min wait to turn into 21.50pm delivery with cold food and loads of items missing! Kids are starving and disappointed not good enough!

verry nice but is a tiny bit cold

Wait times are ridiculous - not fast food

Said order was delivered when it wasn’t but turned up in the end

Forgot half the order once again missing a full meal - order fr the huyton one much better

Don’t bother to order from here through food apps, it says 10-30 min and I’ve waited over 1 hour, swooped to 3 delivery drivers, can’t get hold of them and then if I was to cancel I’d be charged £14!!! Food always comes cold joke !!!!

Don't know why but if you can't serve two drive though bays why have them both open? Few weeks ago 4 cars went through in other bay before I was answered. And when asked why other cars had gone through I was told the other person was busy. Proper annoying. And now just happened again, i ended up driving through without speaking to anyone. You and huyton got to be the worst ones local to me.

All mc muffins were burnt! Hash browns very dry

No help with my orders. The staff didn't care when I asked a question. Bins full

No sauces but boss man cool guy brought straws

All the is Food cold no straws milkshakes tasted awful not a lot of chips in the packets

Cold food & wrong burger received. Ordered 1 x triple burger but got a double instead.

food arrived absolutely freezing cold

sauces was stolen and food bag was unsealed

Shame on you McDonalds. Increase your prices and provide cold, cardboard like burgers and chips. Not only that but your staff have no clue about customer service and giving customers the correct items. Your focusing has shifted to delivery orders over the customers who eat in or use your drive through. Because of the additional demand your quality has gone down hill. Not sure how you can get away with selling what you class as food to people. 90% of the time I have been to this McDonalds it’s been the same result. Good job you have sauces to help give the food some flavour. Anyway, I am sure you don’t really care about your customers as I haven’t noticed a response to your reviews from a manager. No longer the McDonalds I remember but maybe the kids are used to the crap you sell them that you are happy to keep selling it to them. Thanks for listening!

you missed the chips and the delivery kept on getting later as i ordered at 20 to 9 and the order came cold at 20 past 9

It hasn't been the same since it has reopened & the us always food allover the floor staff are not quick to tidy up

Does what it says on the tin. Fast service and food items usually in stock.

I ordered 2 dips but wasn't in with the order, also no drinking straws, but otherwise all OK

All 3 large chips where missing at salary half the chips and i didn’t get any sauce either my nuggets and I even paid for extras sauce and didn’t get them either

I ordered a for 2 medium meals and only one meal came in total, I have submitted a refund form and taken pictures also available upon request

Received the wrong order aswell....not good McDonalds

my order was accepted at 16:35 and was only delivered at 19:15

Placed order at 16:35, food did not arrive until after 19:00.

Missing items food was cold and food was late

Milshake mango smoothie and strawberry lemonade didn’t come I want a refund

Changed delivery slot cold food

Every time I order something is always missing or wrong 😑

Burger was cold and chips were baked and cold

Waited too long and food was stone cold when it arrived

Food was cold and stuff missing from my order

Abousluty terrible drink spilt all over my food

no sauce for chicken nuggets 😢

Set up to serve home delivery more than in person customers

for a change food was hot an delicious n driver was very polite thank u

Full order didn’t arrive. £15 and not a full meal delivered. Very disappointed!

Restaurant been done nice but staff worst rude people no manager all just standing laughing doing nothing came with my kids waiting 35 minutes for my food even tho I was the only one waiting proper joke asked for a manager don’t care in here food cold waited so long !!!!!!

food was freezing and missing items from order

my order was NOT delivered to my house,

Best maccies weve had in a while