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4.5

Based on 42 opinions finded in 1 websites

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Nº 262 in 1264 in Lambeth

Nº 8 of 47 American in Lambeth

Score
OpinionsNoteTripAdvisor424.5

comment_iconOpinions

Sehr netter Empfang, erstklassiger Service, sehr nettes Ambiente. Das Essen ist sehr gut zubereitet und geschmacklich einfach super.

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Christian G . 2024-07-19

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My husband and I stayed at Hyatt Regency Albert Embankment, London for 4 nights. Our first night there we ate at their restaurant POTUS. We had a great meal! My husband had the Scottish Salmon and I had the Seabream and scallops, and both were SO good - so delicious! We cleaned our plates and were very happy. My husband said it’s one of the best salmon meals he’s ever had. I had never had seabream before (had to google it when I saw it on the menu to find out what it was, lol.) Loved it. I also had wine and a dessert of gelato. Meals were served fast, and very elegantly presented. Good portions. Meals were a bit pricey, but worth it. The service was professional and efficient. Very nice ambiance. Photos of presidents meeting with royalty hang on the walls (thus POTUS). Very pleasant, relaxing atmosphere. We also had breakfast daily in this same restaurant. That too, was excellent. Very delicious. Great waitstaff! Very efficient, pleasant and helpful. We highly recommend POTUS for a great dinner (and breakfast!)

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seallegro22 . 2024-05-28

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Ann Key was such smart lady, she made you feel so good with her kind and elegante manners and Spirit. I travel a lot and am used to becin different hotels but I was such comfortable with her. Besides, the breakfast itself was really appropiate, perhaps natural juice was missing.

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ESTIBALIZ A . 2024-04-07

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We wanted to express our gratitude for Anna, for taking care of us and delivering a delicious breakfast to our room every single morning during our stay. She made sure to go the extra mile, be very polite and always with a genuine smile. It is much appreciated. Thank you for everything Anna! We will definitely be back.

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Irina A . 2024-03-13

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I visited this restaurant for breakfast during my stay in Hyatt Regency. All the staffs in the restaurant were kind. Esp. Anna-Kay she remembered my room number on 3rd visit and made me decaf latte evey time. It was really pleasant experience in London.

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SungHoon J . 2024-03-13

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Elegant, quiet bar and restaurant in Hyatt Regency Hotel. We were lucky enough to enjoy several breakfast here, which is delicious and variable. The staff is just excellent. Ms Anna-Kay is the heart and soul of the restaurant. Mr Nabil provided attentional services. We also had lunch here twice. We got delicious meal, well presented, according to our expectations. Thanks everything to the whole team! We are going to come back for sure!

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JAD_Interiors . 2024-03-11

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Very good breakfast and evening Globalist happy hour. Anna-Kay was very attentive and service was excellent. Few unusual breakfast menu items!

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Ian D . 2024-02-18

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I had absolutely amazing experience in this hotel and truly enjoyed my breakfast in the restaurant Potus Specifically want to thank Anna who is so friendly and makes you feel so welcome, I just love her delicious cappuccino she was kindly making for me during my stay , just love it !!! Also want to highlight how professionally she handled my ask to quickly get the lunch out for me as I rushed at the door after check-in and had few minutes to have something to eat before my meeting and she did make sure I had my food before it , well-done! Definitely come back to this hotel but now with my family;) Thank you all!

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Holiy20 . 2024-02-09

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The continental breakfast was quite good, and the wait staff--especially Anna Kay, Mailyn, and Jenny were very kind, enthusiastic, and helpful. I'd certainly recommend.

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Connor O . 2024-01-25

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I had the opportunity to stay here for two nights. On both days, I had breakfast here and enjoyed it. The espresso was properly made and the breakfast buffet was small but of good quality. The restaurant offers an a la carte selection with traditional options such as the eggs benedict which I tried. Shout-out to my host Anna-Kay who really went above and beyond to ensure I enjoyed my breakfast.

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sodacampari . 2024-01-22

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Wide variety of sweet & savory for breakfast with very good coffee. All the English favorites and beyond. Friendly staff.

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Gretchen F . 2024-01-09

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Stayed in the hotel during Christmas period, and the experience was great! Everyone was very accommodating during the period and the Christmas lunch was a very nice touch as well! Beautiful traditional three course meals and a nice Christmas cracker with some souvenirs to memorize the special experience. Special thanks to our waitress every morning and Christmas lunch, Anna-Kay, for the great service!

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zlzoul . 2023-12-27

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Very nice breakfast with very lovely employees. Anna Kay couldn't have made my breakfast more enjoyable – attentive yet discreet and just extraordinarily lovely to have around. Thank you ❤️

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Fearless58151935820 . 2023-12-21

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Regularly stay at the Hyatt and use the bar / restaurant. Food is always good and service is amazing. Ann-Kay is a great host, so welcoming and friendly. Always a pleasure. JT

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John T . 2023-12-14

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Great food and service. The menu was versitile to accomodate for our dietary requirements. Would highly recommend going.

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AdriannaJade98 . 2023-11-10

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good breakfast spread, but with a long-ish stay, it was the staff that made the difference. shout out to Jenny, Alfredo, Salma for being professional and attentive, and understanding my preferences.

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Pngster . 2023-10-22

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POTUS is the hotel lobby bar and restaurant inside the Hyatt Regency Albert Embankment. I ate breakfast, lunch and dinner here over the course of several days. The staff were good. Well-intended, polite and doing their best. Jenny at breakfast was superb as was the manager Sami at night. The food is mixed. Despite having its own menu, some days the restaurant was essentially closed as they were only serving food from the Lebanese-Japanese fusion restaurant on the rooftop of the hotel. Other days the bar was essentially closed as there was no bartender. Staff could only serve wine or make a simple cocktail like a gin and tonic. Some days you couldn't get any lunch because the kitchen wasn't open until 12:30 pm or 1 pm even though the restaurant was supposed to open at 12 pm. POTUS is an attractive lobby bar and restaurant with immense potential. Unfortunately, it seems lost with a confused concept.

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80237travel . 2023-09-19

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Portus Bar and Restaurant in the Hyatt Regency Albert Embankment is a great place for you're breakfast… especially being welcomed every morning by Anna with her gorgeous smile and happy manner …. Thank you Anna , you make a nice experience that much better !!! Catherine NZ ☀️

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Global767908 . 2023-09-15

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We arrived at the Hyatt Regency London Albert Embankment after 10 hours of travel with a 5 hour time difference, to be warmly greeted by front desk staff, Talha and Teher, who accommodated us with early check- in👍. We made a quick run to our room, deposited luggage and proceeded for breakfast. Our first English Breakfast at POTUS Bar & Restaurant was delightful 👋🏼. The big smiles from Anna- Kay, the silent appearances of Alfredo and the graceful glances from Carolina became part of our breakfast experience for the next 3 days. You all are now part of our story!!!! Thanks so much for the friendly, personal service🤗. Hope our paths cross again.

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Rosanna T . 2023-09-13

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My family ate breakfast, lunch and dinner here throughout our stay in London. The experience was just incredible due to the staff-- Jose, Jenny, Marco and Alfredo. They made sure that we had everything we needed to have a phenomenal dining experience. Cannot say enough good things about them, it was a pleasure to meet such wonderful staff during our first visit to London.

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Lauren L . 2023-07-18

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On a work visit for 2 weeks, I enjoyed the yummy breakfast buffet every morning and ate my way through the POTUS restaurant menu!!! Many thanks to Jenny, Anna-Kay, Jose, Marco and Alfredo for your warm smiles and super hospitality. You became my family when I was so far away from home.

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Joss N . 2023-07-08

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Just a big wow! We stayed at this hotel for 10 days. We ate huge full breakfast every morning and were served consistently by Anna-Jenny and Marco. They were so friendly and we will miss them. The bar is wonderful. We spent plenty of time...

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terrylkalaj . 2023-06-03

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We were here for both breakfast and dinner. As there are not many restaurant options close by, we decided to try POTUS. It was a pleasant surprise! Our dinner choices were excellent, the service wonderful and the setting is compact, but very comfortable. The staff...

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yellow1NewJersey . 2023-03-28

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The highlight of my stay at the hotel is the great and amazing hospitality by breakfast staff that always greet you with a smile. Especially Jenny, Marco, and Madelina who make the residents feel home. Thank you so much Jenny, Marco, and Madelina for your...

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abdulrahmanaT8900MR . 2022-12-17

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Kudos to the breakfast staff of POTUS - Jenny, Ana, Marianna and Madelina. They made our morning breakfast enjoyable. Specific mention to Jenny who made us feel at home with her excellent and very accommodating service. We also dined in POTUS and appreciate the good...

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Kiko515 . 2022-12-03

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We enjoyed excellent food and presentation at the POTUS Bar & Restaurant. Breakfast was delightful thanks to Anna-Kay whose lovely smile is genuine and from the heart. She assured me that the chef would adjust for my gluten free meal. The evening supper was delicious...

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dianewO4625GO . 2022-10-25

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Potus was a lovely restaurant. We enjoyed looking at the old photographs of past American Presidents tastefully displayed on the walls. There was a welcoming fire dividing the main restaurant from the bar which also provided seating. Even when we were the only people eating...

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Seaview5 . 2022-10-22

MORE AT TripAdvisor

the staff is friendly and helpful particularly anna. always with a smile to attend the customers. the healthy breakfast provided is varied.

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mhafiz2011 . 2022-09-01

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Anna was amazing, very accommodating and welcoming even for just a cup of coffee whilst waiting for the room getting prepped. The restaurant has a calming ambience and the only restaurant in their hotel chain paying homage to the American presidents hence POTUS. :)

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808lexim . 2022-08-18

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My partner and I went to this restaurant to celebrate our anniversary. We arrived very early, just at the opening time, and there was already a nice atmosphere in the bar. We had delicious non-alcoholic cocktails to start our evening, and it only got better...

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TinkerBaggins . 2022-07-17

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Zero atmosphere, and after browsing the obnoxious and childish cocktail menu, we decided to leave. Do any professionals work in hospitality anymore?

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karltop75 . 2022-06-28

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I had a great evening tonight at POTUS. Was travelling alone for business. Enjoyed the food and drink. Bartek’s service was fantastic and he made me feel welcome all night.

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Elliot K . 2022-04-06

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We dined at POTUS during our stay at the Crowne Plaza Albert Embankment Hotel in December 2021. We had booked a table via OpenTable app for 6pm. Time was a bit tight so we popped in during the afternoon and were greeted by a friendly...

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Kermie_K . 2021-12-19

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The service was painfully slow, I was the only one in the restaurant and it still took 1hr 15mins to prepare a Caesar salad and a burger. Had to send the salad back as it had no dressing and was sat in a puddle of...

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nathanbC6540DJ . 2021-12-15

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Modern and trendy central bar with restaurant beside. Great drink choices and excellent food. Excellent Halloween decorations but strange they took them downstairs on the morning of Halloween

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N8699PYpeterw . 2021-11-01

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the staff was hardworking, but it was not enough to make up for the food... all the drinks were hot, which we got...

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franss85 . 2021-10-09

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Stayed at the London Plaza Riverbank for my birthday weekend(see review).As there was not much on offer at their restaurant we decided to dine here which is located next door. The menu is fair. I ordered Thai curry. It was the blandest curry I have...

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gibson32 . 2020-02-06

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I had a really good meal here ( rack of lamb and mushroom grits) The lamb was cooked to perfection and was accompanied by a delicious jus. The mushroom was the perfect companion. A slight disappointment was the green side salad which was a few...

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voyagero2018 . 2019-07-03

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Visited the restaurant in June Its a brand new place so the decor is great and modern The staff really made a difference, most helpful and friendly bar staff you can wish on a busy Friday night Nothing too much to ask and the service...

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thingstodiscover . 2019-06-09

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We stayed last night at the Crowne Plaza, Albert Embankment and decided to eat in the Hotel restaurant POTUS, well we made a good choice we had an excellent meal. My wife had a green salad to start, it was not on the Menu but...

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Ian k . 2019-04-30

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Was here for my partner’s birthday weekend and had dinner here. The service was excellent and the food was even better and of the highest quality. This is an American restaurant but food is very much high end. Highly recommended!

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Steve D . 2019-04-14

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