Based on 927 opinions finded in 2 websites
Based on 927 opinions finded in 2 websites
Nº 203 in 398 in Monmouthshire
Nº 49 of 108 British in Monmouthshire
Opinions
Plenty of gluten free food, fast and friendly service too!
Matthew Bentham . 2024-10-02
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Nice ambience, food rather neutral in taste. Vegan food also available. Friendly service, ordering only via app or at the counter
Andreas Salewski . 2024-09-28
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Relaxing surroundings excellent friendly staff and great food
Sha Wheel . 2024-09-27
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We love the Lounges in general, with their excellent menu that caters for gluten free. So Portico was a bit of a shock. After fifteen minutes, I cleaned our table myself, with the spray and cloth from by the tills. Then we ordered. My buddha bowl had no pomegranate seeds, and my wife's chicken, bacon & avocado salad had no dressing, no seeds, and no parmesan (and no explanation). It did have a cherry tomato: ONE tomato, cut into four! It was a quiet early evening in the Lounge, perhaps the locals are already aware this is one to avoid.
Sightsee29810845235 . 2024-09-22
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we went in today , read the menu on table, sat there for 15min waiting, one young lady was going around cleaning tables the whole time, passing us but not a word or service and another worker a man was there but seem to be showing in his wife and child in and getting them all sorted at a table, after the 15 minute with no service or any staff looking out way we got up and left. such a shame it looked nice and the menu had a lot to offer .
Natasha . 2024-09-22
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Stopped here after another establishment stopped serving,, I had the bacon cheese burger with fries and a latte.. Lovely food presented well. Highly recommend if your in the area.
Ian Holmes . 2024-09-20
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Been here several times and it was our go to when in Abergavenny. Normally quite a pleasant meal but this time a couple of things spoilt the occasion. When ordering Hummus the pitta bread used to be around 6-8 small triangles that come with it. However since the prices have gone up they supply only 4 small pieces of pitta, not enough to dip in the Hummus. My wife went back up to the bar and asked if we could have more pitta as there was insufficient supplied. She was charged £2.50! Ten minutes later we got another 4 small pieces. Worst time there ever I will go elsewhere next time.
Mark H . 2024-09-19
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Popped in for tea, having a quiet moment to myself after a stressful day.
Jane . 2024-09-18
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Me and my partner had never been to the Portico Lounge before, but we will be returning. The food was amazing, with a huge selection to choose from on the menu, including a huge range of gluten free options, vegan and dairy free options.
Matthew . 2024-09-17
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Great value! Great atmosphere! Great food! Great service!
Hiedi Heidenreich . 2024-09-11
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It's really beautiful there. The people are super nice and the food was great. Of course there was typical English food: burgers 😂😂 In any case, it was great, very, very good and the vegan version was also perfect for me. Absolutely recommended.
Stephan Münzer . 2024-09-10
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Amazing place to eat. Staff are friendly. Very clean and relaxing inside too. Table service should be a thing though. They have a lovely selection of wine and Food is presentable And tasted great. My kids love the burgers. Regular customers and would recommend especially with winter nights coming.
Alicia Aa . 2024-09-07
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lovely relaxed and cozy restaurant with good food and super friendly staff.
Iona minton . 2024-09-04
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Food was very good, though not as hot as I would have liked. Service was mostly quick and always friendly. Dog friendly.
W Wol . 2024-09-03
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Fantastic bar restaurant friendly staff service prompt will visit again and recommend this establishment to anyone. Great for doggie lovers they always welcome.
shaun boyle . 2024-08-28
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Great vegan selection but food took a while to come
shania Jay . 2024-08-23
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Visited after a terrific experience in the lounge (Drago) in Newport. Wife had the same breakfast again (Miami Brunch) and loved it again. I wanted the Shashuka but it was available neither was my choice of drink (fresh lemonade). Had the chicken flatbread which was very lovely Would have been 5 stars had it not been for the missing items. A lovely place I'd highly recommend. Service was brilliant
kevkelly6 . 2024-08-23
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Been here a few times and enjoyed the food and ambiance however had an awful experience while sitting near the bar. Miscommunication over my order not a big deal but was shocked by the way the staff talked about me and the attitude to the mistake on my order because they assumed we wouldn’t hear. When the staff came back over they offered no apology and when I said what I heard the girl at the bar pulled a disgusted face. the staff had no response, We up and left, my friend that accompanied me left her food barely eaten. I was shaking and feeling humiliated when we left. Waste of our money and I didn’t even get to eat.
Louise C . 2024-08-23
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Excellent lunch..good service...
Amanda Jones . 2024-08-20
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We found this restaurant by pure chance and have thoroughly enjoyed the food and the very friendly staff. It is open from morning til late evening, which is impressive. We had the Tapas and churros, which was very good. We found the music a little bit loud, but the staff kindly turned it down a bit for us! We have enjoyed our visit and wish we had a portico lounge in our home town.
Kiri MacDonald-Jones . 2024-08-13
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I've been to many lounges now, while I wouldn't choose a chain restaurant if I can help it, I am vegan and my wife is gluten-free. Lounges tend to be a safe bet for everyone to have some options. I have been to lounges where the food has been mediocre but here it was surprisingly good. The staff were very accommodating and in good spirits considering it was a very hot Sunday evening. Service was prompt as well.
Scott Reynolds . 2024-08-11
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Lots of choice in vegetarian and vegan! We were in Abergavenny for four nights and ate here four times, we thought it was that good!
Sandra . 2024-08-10
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Young attractive staff, plenty of banter
Lawrence Taylor . 2024-08-10
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Once again the staff went above and beyond to make me feel welcome even with my dietary restrictions looking forward to coming back again
Jonathan Tims . 2024-08-10
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Family reunion. Staff were lovely and helpful. Just a shame music far too loud, as it was noisy with people anyway. Hard to hear conversations. Others in the party had good food but my Medium Rare steak was overdone and tough, the dog got most of it!. They are very dog friendly.
deb waite . 2024-08-03
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Lovely welcoming staff, very child friendly and relaxed, took my 5yr old and 8yr old for lunch, great service and good food. Will definitely visit here again.
Lisa Quan . 2024-08-02
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I had the chicken and bacon bowl. It was quite nice but had to play spot the chicken. Very few bits yes tiny frazzled bits not the usual amount. Puts me off ordering this again. But saying that my daughter ordered the veggie breakfast that was amazing. My son in-laws food and my partners food was also good.
D 63 . 2024-07-21
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Best breakfast we've had in a long time proper food cooked properly. Worth every penny not many places like this about these days unfortunately but cooked us a banger cheers bro 😋
Ben B . 2024-07-19
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Ok. Flat bread a bit disappointing. But good vegan selection
Richard Evans . 2024-07-18
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Popped in for dinner Monday night and enjoyed a very tasty meal. Staff were lovely and the place had a great vibe. Food was great.
Andy R . 2024-07-15
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Good food, nice music though somewhat loud, very nicely decorated interior, friendly service. Overall good price quality ratio.
Ton Kuipers . 2024-07-14
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Love it here, amazing food amazing vibe - best place to get food in Aber hands down - try there raspberry mojito Jez so good
dan inglefield . 2024-07-14
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We come once or twice a week and absolutely love it!! The service is the staff are amazing so friendly and kind. The food is always spot on! Never had a complaint of us and even the drinks are great. It's also dog friendly, we always have a dog or two with us and they are also treated well. Couldn't recommend it enough! 5 stars all round! 😁
Kara B . 2024-07-14
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Beautiful place, really! Lots of paintings- you can feel like in art gallery. It’s very nice. Service excellent and food so fresh and delicious. It’s our second visit and we will definitely back again
Anna Lewowicka . 2024-07-08
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Popped into this lounge on the way to an event. Massively disappointed, I ordered drinks at the table, waited 25 mins and no drinks arrived. I was told by the staff that the order had not gone through even though it had charged my card and sent me a confirmation email and they had a record of it on their till. I asked for a refund as I was on route to an event and couldn’t wait any longer. The faff to get a refund was ridiculous, I was told it would take 3 or more days to refund on my card even though it charged my card immediately. I visit other loungers regularly and have never had anything but a great experience so I thought I knew what I was getting, but this lounger was frankly terrible, staff didn’t seem bothered and one was quite rude. My experience was far from what I expected and I’m not 100% sure I’ll actually receive my full refund for the drinks I didn’t get, but I’m 100%sure I will not be going there again.
cath r . 2024-07-06
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Stopped for a quick lounge breakfast and it was nice. Great service and quick.
Adrian Stockwell . 2024-06-30
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-Good vegan menu -Large -Variety of seating -Nice meal - could have had more cauliflower in it though -Vegan wine available -Takes cash and card
Ally . 2024-06-25
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Absolutely stunning place, great food and service! This venue would not look out of place in London! Will def be back!
rhiannon Stockham . 2024-06-25
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We often visit for tapas on a Sunday. Good choice of food. Staff always super friendly and helpful. Food super tasty. Chilled out vibe at locaton.
SAW . 2024-06-24
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Another great lounge restaurant, lovely staff with quick service and good location in town. Halloumi burger and fries with hash browns with a chocolate Oreo milkshake and the cowboy burger with beef brisket and sweet potato fries and the amaretti smash.
Aaron Cocker . 2024-06-08
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Service was great, really impressed how attenuative the staff were. We got the tapas deal for lunch with several drinks, cannot complain at the taste of either.
Greg Harrison . 2024-05-31
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A real gem of a place, super staff, great food at reasonable prices.
Mansel Kersey . 2024-05-27
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Unfortunately I won’t be returning here again. Our food turned up with a missing slaw and salami on another dish. No replacement offered and not informed when ordering. Food was ok, nothing to shout above, An overcooked chicken burger.
A N . 2024-05-27
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Great place, great food and great staff.
Bill Jones . 2024-05-25
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Great food and fantastic customer service, can’t wait to return.
Josh Green . 2024-05-21
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Had the lounge breakfast. It was nice and well presented.
Ian Crates . 2024-05-21
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Amazing atmosphere & superb staff, amazing menu & great value for money, can’t wait to return
Aimee Lewis (lewisaimz) . 2024-05-20
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This's a wonderful place I enjoyed the Sunday afternoon with my family.
SIU LAU . 2024-05-20
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Came here with my partner as we were looking for somewhere cosy to have breakfast while on a little getaway just outside Abergavenny. Breakfast was amazing, especially the mushrooms! As we were on holiday, I finished breakfast off with the chocolate and raspberry torte, which was beautiful and I will definitely be coming back just for that. Staff were so welcoming and relaxed, could not recommend enough 🙌🏻
Kirsty Poland . 2024-05-20
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Came in this morning for breakfast and had the best eggs i’ve ever had. Coffee was amazing and the staff couldn’t have been more welcoming. Can’t wait to come back.
luke jacobs . 2024-05-20
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Went here with my daughter who was moaning that she wanted a hot chocolate. And then a lovely lady brung her one full of marshmallows on the house, thank you!!
Kieran Needle . 2024-05-08
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Disappointed in our lunch today. Been here a few times and have had lovely food but unfortunately not today. Cold food and not much on the plate for the £11.50. I have an intolerance to eggs so had the dish without and requested the chorizo accompaniment instead. There were just a couple teaspoons of chopped chorizo on the plate Which I was charged for. There was a table of 8 besides us who also complained that their food was cold. We waited more than 30 minutes for our cold food to arrive although it was a very busy Saturday afternoon.
Christine Vincent . 2024-05-06
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Food is great and staff are always so friendly - but it can just be so slow to even get a pint. Otherwise though, a really lovely spot (and very dog friendly!)
Abbie Brady . 2024-05-06
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It's always lovely at Portico Lounge. The food is excellent (especially the Tapas selections), and washed down with some wonderful wine. The staff are always very pleasant and efficient, and the atmosphere is always welcoming.
Trevor Probert . 2024-05-04
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Great place for a quick bite to eat.
Andy Jones . 2024-04-22
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Incredible food, great portions and very friendly staff (shout-out to Izzie!). Made the last day of our visit to Abergavenny wonderful. The bang bang cauliflower ate 🤌
Abhinaya Murthy . 2024-04-21
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I Had a veggie breakfast was lovely my husband Had a big meat breakfast both were full of flavour
john kimberley . 2024-04-20
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Just very reliably excellent!!!
Dave Daniel . 2024-04-20
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Went in for a light lunch chose pita bread with topping of spicy chicken with bits and bobs on top and fries between us the pitta was rather hard to cut so I asked the waitress to ask kitchen to cut it for us she came back with a fresh one that was delicious two glasses of wine each we had a perfect lunch would go back again and would definitely have the same
Dawn Rees . 2024-04-16
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Ordered a drink when the place wasn’t that busy 30 minutes wait
John H . 2024-04-16
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Great service, lovely food and friendly staff. Diolch!
Sharon Phillips . 2024-04-16
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Ist time eating there and will go again. Lovely restaurant/coffee place with friendly helpful staff. Wheelchair friendly and disabled toilet. Big plus too is their huge Gluten Free menu, which my delighted my friend.
DY H . 2024-04-16
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Good breakfast muffin and good beers
Oliver Hudson . 2024-04-14
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Popped into the Portico today with my wife. Fantastic food and attentive service from all the staff. The chef on today was Maddy who deserves a particular complement as my meal was the best I’ve had in a lounge and my wife had perfectly cooked poached eggs. Highly recommended.
harryhole9mm . 2024-04-11
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The smashed avocado dish is delicious! They allow dogs, and the service is quick. Gets busy, but you can reserve a table. Good sized coffees make it good value.
Richard McCulloch . 2024-04-08
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What an awesome gem this is. Was treated to a meal put here, after they visited previously. They did not dissappoint. Prices are in line with most bistro, pubs, restaurants. But the quality was stunning. Portions were brilliant, the chips... wow. The chips/fries were some of the best I've ever had. The menu is large, and I always worry when there's a large menu. But this place smashed every meal. We arrived early for our reservation, staff welcomed us in, and even asked if we wanted the food early too which we did. Staff were brilliant. Friendly, and working in a very busy environment, which is testament to them. The drinks, wow. Menu again was large, and they all were amazing. The lemonades, the smoothies, were stunning. We have already agreed to return in June when the family are in town again. Csnt wait to come back. Thank you to everyone who was there today, and what a gem of a place. 10/10
Simon hill . 2024-03-31
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Food was awful. soggy and cold ciabatta, service poor. First time here and the last. Waitress came over and asked if everything was ok and walked away before we could tell her about the meal. Not impressed. Presentation of the food looks at of it was thrown on the plate. Overall not happy.
Mook1968 . 2024-03-29
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Standing out front, I was wondering if we should go to JD's or this place. I really wished we had gone to JD'S. Dogs all over the place. Food took over an hour, and for 3 milkshakes with a bill of over £50 it is not worth it. Staff at the bar where you have to order your food are abrupt and give the impression they would rather not be working. Just do yourself a favour and go somewhere else. It is not worth the money...
Chris Gamlen . 2024-03-29
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Delicious food and great atmosphere. Some of the pints are a little expensive. Other than having to clear your own table now and then I can't complain.
Lisa Tucker . 2024-03-25
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Garlic ciabatta was amazing and tasted so good Potato bravas were good but there were a couple of undercooked ones in there? Quesadillas were okay but more soggy than crispy Chicken Wings were pretty greasy
Amrit P . 2024-03-24
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Had a lovely spare of the moment meal with my husband. Food was banging. Cocktails were lush. Serving staff were really inviting too.
Sabrina Le Rue . 2024-03-23
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Had a great time celebrating a birthday at Portico lounge, service was good once a misunderstanding regarding pre-booked meals was resolved, the manager made sure we were looked after. Definitely recommend this place.A*****
Mark Jones . 2024-03-23
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Great live music and drinks, will definitely return again with friends!
Sarah Ann . 2024-03-15
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Lovely staff, great atmosphere if you need somewhere to work or just chill out.
Amber Burton . 2024-03-15
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Food is excellently presented and flavoursome. The staff are very attentive which is a nice change to some establishments.
Karina Francis . 2024-03-05
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Great gluten free menu, so many options.
Louise Julyan . 2024-02-27
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Great service even though the front of house team was rushed of their feet. Nice food clean and tidy 😁
nick chapman . 2024-02-25
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Burnt Gluten Free roll. Sent food back twice. My burger cold. Cam round to ask about experience and didn't stay for the answer.
U8673WOrichardp . 2024-02-24
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Great place for lunch. Bang bang cauliflower to die for. Loved it.
Heather Thomas . 2024-02-23
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food was ok. Music was far too loud for a comfortable experience. Service was awful they forgot my drink and failed to deliver an apology. They didn’t even bother talking to us as they gave us the food , so disrespectful and rude. Will not recommend here .
imogen mason . 2024-02-18
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A really fantastic place with friendly and attentive staff and great tasty food. My wife and I were just looking for somewhere to eat on a Sunday afternoon and popped in here. The food was really lovely and the atmosphere was very cosy. A real gem of a place with the food prepared to a level that is a step up from other lounges we’ve visited.
Passport40474528074 . 2024-02-13
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I’ve been here quite a few times and the service is always lovely. Food is nice with a huge variety of dishes! They even have a whole gluten free menu. One of the biggest pros for me is the all day breakfast, which you can’t find in most places! You can also order to your table so there’s no need to go up to the bar to place your order. It has 2 floors and it’s dog friendly in the downstairs area. There’s also parking nearby so the restaurant is just a short walk.
Vivi . 2024-02-08
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Food was great. Staff attentive. Removed star as not sure if pub, restraunt or cafe.
Andrew Paul . 2024-02-07
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Aoother one in my collection. Love it. There everywhere in the country. Did hear there will be one soon in Chepstow.
STEVE G . 2024-02-05
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Order Lounge eggs, disappointing eggs over cooked and hardly any Hollandaise sauce. Overpriced for what it was...
Brian Langford . 2024-02-04
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Fabulous place great atmosphere. Welcomed upon arrival. Food was delicious and hot. Aperol was tasteless and pricey so wouldn't bother re that. Sauvignon was flavoursome. All in all a great experience.
Nancy England . 2024-01-27
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Very good selection of tapas, good portion size. Reasonable price. Tapas night on Tuesday includes a glass of wine. Clean and tidy venue, friendly staff.
N4437PFsueh . 2024-01-25
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Great food and great prices. Staff are very friendly. Great for a casual catchup or a few cocktails before a big night out
jameslloyd55 . 2024-01-18
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Well what a lovely afternoon we had at the Portico Lounge in Abergavenny. This was the first time my husband and I had visited the Lounge and it was lovely. The staff are extremely friendly Kate was very welcoming and made our afternoon with her welcoming chat and hospitality. Izzy was a lovely server and Nathan’s vegan curry was exquisite. We’ll definitely be back. Thank you all 🧚♂️ Rhiannon And Michael 🧚♂️
Paradise18281936669 . 2024-01-13
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The food is absolutely stunning me and partner loved it really nice staff very polite Orderd via app to the table no problem definitely will be going back best burger bursting with flavor that I've ever had any way
Sam Mcauley . 2024-01-09
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Fabulous atmosphere, quality of food. We went as a party of 7 adults for breakfast, and it set us up for the day. Thank you, Portico 😊
Sally Mistry . 2024-01-04
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Popped in for a quick lunch. Very busy but tables are cleared very quickly. Order is via the app or at the bar and for once, the app was very easy to use. Only downside is it asks if you want to leave a tip before experiencing either the food or service. Husband ordered a tapas selection (honey whipped feta, mini pulled brisket chilli and spicy beef quesadilla) and I had the philly cheese steak ciabatta. All the food was delicious, well cooked and seasoned. In fact, not a scrap was left! The service was also excellent with the girls being very friendly and efficient so a cash tip was left at the end. Looking forward to my next visit....would highly recommend 👍🏻👍🏻👍🏻
Lisa May . 2024-01-04
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Very poor. Ignored for 5 mins while waiting to be seated. Then grudgingly shown a table upstairs. Eventually a waitress brought knives and forks but would not take an order. Plenty of staff rearranging furniture etc, but after a good 10 mins still no order taken so we left.....again we were invisible. Nobody asked us why or challenged us. Normally we use dog friendly places such as this and tend to be faithful repeat customers, however we will not be going here again.
Jan Bailey . 2023-12-29
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Great food, friendly service and open late too. Gets a big 10/10 from Phil Zed.
philip jones . 2023-12-20
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Brilliant all round, love this place
Richard Turner . 2023-12-18
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Friendly service lovely food and dog friendly
Christopher Chambers . 2023-12-14
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Stopped in here for a cooked breakfast, and it was delicious, and the staff was very friendly. Lovely cosy place
wayne grose . 2023-12-05
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Fantastic friendly staff our meal was lovely !
Philip Evans . 2023-12-03
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Nice location in the high street with goons food and drink choices👍🏻👍🏻👍🏻
Leigh Edgley . 2023-11-25
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Lovely, dog friendly place with very tasty food!
Anna Olesinska . 2023-11-25
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Blimey is this place expensive, £20 for a Burger and chips! But this really was a lovely place to go for a family lunch. Service was faultless and staff took a keen interest in our 8 month old daughter, which was nice. Tried the local beer and that was beautiful and refreshing. Had to chuckle though: the child's beef burger was nearly the same size as the adult one. Hysterical.
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Spent a night here for my Wife's birthday. Beautiful location with a real sense of 'getting away'. The Bell has a lovely, welcoming vibe and we thoroughly enjoyed our stay. Evening meal was fantastic and I thought portion sizes were great with every dish being on point. Would definitely recommend and will visit again, whether that be for another stay or just to visit the restaurant. Cracking pint of Butty Bach there too!
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