Popeyes Louisiana Kitchen in Richmond upon Thames

amazing food. Mohammed is very helpful. Always a nice experience at popeyes Richmond

Only tried Popeyes once before in the usa when they had the chicken burger craze...Here in the uk I had a breakfast wrap...really good.

Huzaifa was a great customer services skills .. he went out of way to assist me and my family and cousins (10 people) Well done

Mohamed was very nice and helpful!

Clean restaurant with great staff

Mehjavin was amazing and she really looked after me here at Popeyes richmond. Will definetly be coming back!

The food was wonderful, I really enjoyed the wrap. Customer service was great, Mehjabin was very kind and helpful :)

Sravanthi is great staff with excellent service, good food and drinks! I recommend it!

Excellent foor and service, unlimited soft drinks.

Nice atmosphere and seating choices.

Staff was very comforting to us. Especially Mohamed with his friendly, comforting skills

Sravanbhi was helpful and nice. Good atmosphere all around.

Good quality chicken. Dips are very nice. Mohammed was attentive to customers' needs and feedback. Very good amount of seating and spacious restaurant.

Muhammed Huzaifa was amazing. He was very helpful and cheerfull. Assisted me and my family sorting out seating. And cleaned our table for us. Made the experience even better. Defo would come back and eat, they defo need to thank huzaifa for that.

Better than KFC, Mohammed was very helpful.

Very nice service and food. Thank you

The spicy chicken sandwich is very good — crispy, juicy, and full of flavor. The bun is soft, and the pickles add a nice crunch. Special thanks! to employees of this restaurant who gave me great service and also very friendly.

Sravanthi she is very good warm welcome and very helpful and very friendly

Some times they don’t give you enough buffalo sauce in the buffalo ranch sandwich The Cajun fries r the best

Delicious fried chicken/chicken wings/chicken tender, burgers, and wraps. The fries are sometime too salty.

Tasty and succulent Louisina fried chicken, great menu choices if a little expensive. Food was promptly made but staff were stingy with sauces and even napkins (only 1 per person, crazy considering its fried chicken!!). The restaurant does have toilets, the men's and women's was out of order at the time of visiting leaving only the disabled w/c which was in a disgusting state and did not look like it had been cleaned all day. Moral of the story, get the food to go!

Good experience and good service ! I recommend

Dropped by Friday noon for lunch and was served by a staff named Sarivanthi. Super friendly and helpful! Will be back in the future

Came up to me while I was eating and took my phone and forced me to give her 5 stars. Was uncomfrable

amazing food. mohammed was very helpful.

Excellent chicken,really enjoyed the meal.

Very soft chicken taste very nice

Order taken by Mohammed. Absolutely lovely and great customer service

Mohammed served us really well, enquiring our experience and keeping us happy.

Good food and friendly service.

Too oily and heavy .. chicken soaked a lot of oil

Everything is good and the taste amazing dhruv is nice by everything

Checked out Popeyes today for a lunch party along with friends family as it was my spouse's birthday and the food was awesome and the service offered by Sravanti and other staff was very warm and welcoming. Would recommend again.

Very good food. And the price is so worth it. Definitely recommend giving this place a visit!

Siravanthi & Unnati great service

Great food affordable and quick

Excellent service from Dhruv, had a lovely experience at the place!

Dhruv was very polite and efficient. Good food thanks! (The tenders are my favourites).

Dhruv was very friendly and good service

Delicious food and prepared without any delays! Lovely staff and lots of seating and always clean. A Happy customer as always!

Good customer services. food was great

Superb food! Amazing service by Dhruv!

Muhammad was really amazing member of staff

This place is amazing I wish I could have it every day but sadly my parents won’t let me also the staff are lovely thank you for a brilliant meal.

Good experience. Thanks you Mohamed for his greate service !!! X

1st time trying today. Never again. It wasnt even busy i ordered a spicy chicken burger meal. Instead of a fillet they gave me 2 dry cold strips in the burger and it came with no pickles even though i didnt request that. Pure laziness. Ofcourse Staff chatting and having a good time. Fries cold but i can tell if they were fresh they would be nice. Overall no better than your average kfc.

Amazing member of staff specially Mohammed, Richmond branch . Thanks for all

Friendly staff who put my food down at the table as I was alone and had to go to bathroom. Popeyes is just always the best. So glad they started coming over here

Dhruv served me today and was very kind

Mohammed was very kind and helpful. Excellent service.

Dhruv had excellent customer service

Great place! Great staff! Highly recommended….

Dhruv was great really helpful.

Served by Mohammad in Richmond. Very good customer service.

Lovely store and friendly staff including Mohammad who served us

Fantastic experience,staff were incredibly friendly. Mohamed was particularly a stand out with his friendly service.

Food not great today...other time, v good...service excellent

Food was great Food was overpriced

Staff are friendly and helpful, food is tasty and fast, enjoyed the music. I had a wrap.

please when you pack cold drink and hot food. Place them in separate bags not in the same bag.

Dhruv was really kind and the food was awesome, best friend chicken in London so far

Dhruv served me very good. Good manor and very kind.

the toilet out of order… not enough tissues given for very sticky and juicy food.,,impressed by server Amanpreet

Nice food. Staff Dhruv is helpful.

Dhruv was a great waiter, quick and friendly service. Lovely gentlemen and the food was amazing.

Dhruv was very friendly. Always smiling

Usually stick to the sandwiches, but today we thought we’d order the chicken-mild 6 pieces. It was inedible, it tasted of nothing but salt. It’s in the bin. Waste of money.

Dhruv was very charming and amazing

Dhruv was very nice worker asked if everything was okay and if we enjoyed the food. Quick service and clean eating area

The place was clean and tidy and druv was very helpful

the food quality very good and fresh seth dhruv is very good nature person i

Tasty ns very crispy chicken, the Cajun fries are fab. Tha k you Bahrue

Very friendly staff and lively atmosphere, but the chicken was too oily and its better to make it healthier.

Delicious food, served quickly. 🙂👍

Dhruv provided amazing service. Food was awesome. Kids loved it.

Dhruv, was great. So was the food

Shop is clean and tidy , stuff are friendly and helpful

Food was amazing as always. Was delivered quite fast. Stuff was nice and kind. Also, special thanks to Dhruv for being so helpful.

Great fast food and nice + helpful staff

Great food... just a shame that a kids meal was left out entirely.

Very nice crispy chicken Wonderful service Very friendly environment

Extremely slow. Ordered at 1756 Arrived 1910. Cold

Nice place and solid wings! Would recommend

Lovely staff member Shehara was very helpful at the Richmond branch today.

Love place and even lovelier food

Clean, tidy and the food was great. Dhruv looked after us and was very attentive.

The worst tasting chicken I've had. The coating is delicious and crispy but that's where things end. The chicken inside is fatty, soggy and grey and smells and tastes bad, and one piece wasn't cooked properly and had a chunk of bloody red meat in it. I couldn't finish my meal. The fries were quite nice. My kids enjoyed their food but had ordered boneless pieces of chicken which looked a lot better. If you're going to eat here I'd advise staying away from the bone in chicken.

Food was great as Popeye's usually was. During our visit there were multiple families having arguments right in front of us. There was a helpful lady at the front door to let us in but the man behind the counter wasn't very helpful and seemed annoyed when we asked him for anything. Not a nice atmosphere to eat.

No complaints Good service offered

Delivery took 2 hours to arrive, food arrived cold and soggy! Ticket suggested food had been ready for an hour before it was delivered! Abysmal!

Uncomfortable and Unnecessary Setup at Popeyes Richmond I recently visited Popeyes in Richmond and was disappointed to see an employee stationed at the entrance just to open and close the door for customers. It wasn’t a warm greeting—it just felt unnecessary and, honestly, quite sad to watch. This person could have been helping inside, but instead, they were left standing there, doing a job that didn’t need to exist. Rather than focusing on gimmicks like this, it would make more sense for Popeyes to put their staff where they’re actually needed—improving service, reducing wait times, and ensuring a better customer experience. Seeing someone reduced to this role was uncomfortable, and it made the whole visit feel off. I hope management rethinks this approach. It doesn’t add to the experience—it takes away from it.

Everything will be very tasty, the portions are large, I recommend...

Dhruv was very polite, very fast service

Chips were cold but food was good

Great food and service - affordable Saver Mandy as well!

Great food and service. My kids love their poppy box meals

Great lunch and service with particular reference to Alan thank you

Chicken on the bone ok, boneless fantastic

Great customer service and food :-)

Great survive by aman good food