Popeyes Louisiana Kitchen in Chelmsford

Abhirami gave the most warm welcome and service.

I came with my 5 friends. this was our first time at Popeyes and we were served by Abhirami. She gave us excellent customer service. I really really appreciate her.

Great food and ambience. Kudos to Reshma for excellent customer service.

Reshma AF is very good staff And the food is Really awesome

Reshma is an excellent member of the staff, and the food is truly enjoyable.

I had the pleasure of interacting with one of the team members named Reshma at Popeyes, and I have to say, their behavior and attitude truly stood out. From the moment I stepped in, they greeted me with a warm smile and made me feel right at home. It’s clear that they genuinely care about providing excellent customer service.

Food was good, although several mistakes were made in my order but front of the house Abhi Rami made sure that i got my order and gave us the most stunning and hospitable service possible.

I came with my friends after University, and we were served by Abhirami. She gave excellent customer service and went beyond our expectations. We really really appreciate her hard work and dedication to the craft.

Incredible chips and Reshm was a delight

Will recommend to put less sauce on buffalo sandwich, but chicken itself is very tasty and crispy, chips are freshly cooked and crispy on outside and soft fluffy inside… yum. overall very good experience

The food was outstanding—juicy, perfectly cooked burgers with fresh ingredients and a great balance of flavours.The shakes were rich and creamy. The service was efficient, and the staff were friendly especially reshma she is very good worker, ensuring a delightful dining experience overall.

Fantastic Experience at Popeyes Chelmsford! I had a great experience at Popeyes Louisiana Chicken in Chelmsford. The food was hot, fresh, and full of flavor—exactly what you’d expect from Popeyes! The spicy chicken sandwich was a standout, and the Cajun fries were perfectly seasoned. What made the visit even better was the service. A big shoutout to Reshma, who was incredibly friendly and helpful. She greeted us with a warm smile, took the time to explain the menu, and made sure our order was just right. You can tell she really cares about customer service, and it made the visit feel personal and welcoming. Highly recommend stopping by if you're in the area. Great food and even better service—thanks, Reshma!

Reshma a f is fantastic and pleasant

Reshma is good worker in my pov and the food is much more better

Reshma is a great help and the food is good

Good food good service. I appreciate reshma’s service.

Very helpful service from Reshma. When we had a problem with ordering they managed to sort us out quickly - thank you

Tasty ice cream. Floor and seating need better cleaning. Nice staff.

I went there last night it was really busy but nothing effected their customer service. Really appreciate the staff management.

It was such an experience, abhs attended to me, she was lovely

Angel's service was very good and the atmosphere was good. Hot food.

Freshly friend chicken and great customer service. Angel was friendly and helpful

Compared to my go to branch in Stratford, the chicken here was way over cooked, it’s almost as it had been refried multiple times. The Cajun fries where just normal fries with the spice mix added much later on as it didn’t stick to the chips at all. At other Popeyes such as Stratford and Cambridge, the spices stick to the chips as I assume they mix it with the chips as soon as they’re out of the oil, not here unfortunately. It is a real shame as it seems as if the franchise owners bought the store and have not learnt anything from Popeyes on how to prep and cook the food. And don’t get me started on the tenders, they were obviously cooked separately to the chicken burger as they were excessively slimy yet on the verge of being undercooked.

Really good food for good prices, good and quick service

Always love coming to Popeyes. Great food, always a pleasure.

very nice and great staff, food quality is very high standard and tastes very good

Food was delivered promptly, but Cajun fries were served he wrong size (not large) and inedible as they had obviously been recooked / microwaved. We were missing a portion of fries from one of the box meals and my spicy deluxe was compressed (very flat). Would not recommend Deliveroo option at all. Real let down and not up to the eat in / take away standard at all

High-quality food and exceptional customer service.

I’ve tried chicken sandwich The chicken is perfectly crispy on the outside, juicy on the inside, and packed with flavor. The brioche bun is soft and buttery, and the pickles add just the right amount of crunch. Service was quick, and the food came out hot and fresh. Highly recommend if you're craving something satisfying and delicious!

The food was amazing . And the people over there was excellent well behaved

I recently tried the Popeyes Big Chicken Sandwich along with their Mild Chicken Tenders, and overall, it was a satisfying fast-food experience. Big Chicken Sandwich The Big Chicken Sandwich lives up to its name. The portion is generous, with a thick, crispy chicken filet that has the signature Popeyes crunch. The breading is well-seasoned, giving it a flavorful kick without being too spicy. The brioche bun is soft and slightly sweet, pairing well with the crunchy chicken. It’s topped with pickles and a tangy mayo-based sauce that adds a creamy contrast. It’s filling and flavorful—definitely one of the better fast food chicken sandwiches out there.

I really like the chicken sandwich at Popeyes Chelmsford—it’s always crispy and tasty. The shop has a nice atmosphere, and the staff are friendly. That’s why I came back again!

Really enjoyed ,what an atmosphere, again come back , sandwiches no words guys

I tried spicy wrap and cajun fries . Really good taste am not lying really enjoyed the food . Thank you guys . This review read any peoples must try this shop food trust my word

The food is amazing . I had a spicy wrap and spicy sandwich, fries. The atmosphere is also nice. They have really great staff friendly and helpful. They provide really fast service.

anna sabu was very friendly and helpful to me, and she was so lovely and great at her job, i think she should get a pay rise :)

Stopped by Popeyes for a burger and had a great experience! Sophie was welcoming, service was quick, and the burger was surprisingly delicious — crispy, juicy, and full of flavour.

Very nice food and excellent customer service, especially the manger ansa, she helped me for order, i will be definitely come back to having the best fried chicken in the uk

The cashiers calling order numbers was very rude and unfriendly!!!

No buddy can response delivery driver 25 minit waiting one order

First ever popeyes and very impressed! The food was great, service was excellent and the restaurant itself was very clean! Will definitely be returning!

Sophie was very helpful today, answered my questions, and bought our food outside for us. Well done Sophie x

Sophie was great, really helpful and attentive great food too

Amazing food, best fast food chicken I have ever eaten

The fried chicken was crisps outside and juicy inside. The hospitality team was welcoming and friendly.

It was really nice experience there. The food was very tasty and also amazing customer service too.

Whenever I'm in Chelmsford like today, this restaurant is my go-to spot. The inviting atmosphere and great food make every visit just 👌🏽. A special mention goes to the brilliant lady at the cashier, whose friendly demeanor and excellent recommendations never fail to lead me to the best meals and dips.

Angel has a very welcoming spirit she made my day

Big shout out to Bisma who looked after us and gave us and the kids a wonderful experience. Highly reccomend

amazing staff amazing food. the kids and family enjoyed it. good team, thanks to bisma

I had a great experience at Popeyes! The staff was super friendly and welcoming, and the food was delicious—crispy, flavorful, and fresh. I definitely recommend this place if you're craving some good fried chicken and great service!

I visited this store for the first time and one of the staff member bisma welcomed me and helped me with my order. She was super friendly and the entire team was professionally handling everything. I will be visiting soon with my family again, I am so happy with my experience. Loved the food and the service

I always enjoy the food and the staffs and all managers are super friendly. The crispy chicken tenders and the fries are so yummy . I am a regular customer and i would definitely recommend everyone to visit this place and to have the best louisiana chicken in the town.😋🤤🤩

Good hospitality, clean and quite, special mention for Bisma-good service

Good hospitality, amazing environment. I came with my family to have lunch the host was really friendly and helping for my order. Professionally trained people to show the best service . Loved the fries and my go to place😍

The food was really nice and Abhi is a staff who works there, she is really nice towards customers and she deserves a compliment:)

Very clean and quick service. Wonderful atmosphere. Great food served by abi

Popeyes is always great in terms of food but the Chelmsford branch is just stellar in terms of customer service. Can’t fault it tbh

Soda machine is awful. Dr Pepper tastes like water. Manager said “that’s how it comes - try another one”. Not good enough service and I don’t believe Coke want their drinks tasting like water. Food good though

Very friendly staff and yummy food!

The Food was amazing and the fries as well

Service are change floor on guy always helpful and kinds really amazing and food nothing to word best fried chicken in Chelmsford kids like fried and happy to unlimited drink ….

Words from the table: “tender, crispy and brilliant” says the 8-year-old, “delicious, scrumptious and yummy” says the 10-year-old. The 6-year-old says “yummy, crunchy and delicious”. I tend(er) to agree. Oh no she didn’t!

Lovely customer service from Abhi in Chelmsford. The second we approached the door, Abhi opened it for us, as we had a pushchair. Delightful customer service throughout.

Excellent quality chicken, great flavors. Messy table cleared as soon as they saw us heading towards it.

Food was a good quality but chicken coating very bland compared to other restaurants. Menu was quite large with a good selection. Food is similar price point to Wendy's which i think offers a better quality meal for the price. 2 working toilets for quite a big restaurant not great and they weren't clean.

Very busy day but staff very efficient!

Staff always friendly and helpful 🙂

The Chelmsford Manager has on Shift today 10th April 2025 at 12:30. Was so helpful kind and considerate. She really looked after me. A real pleasure. Thanks

Host was beautiful her name was bisma and she helped alot, kiddos to the team

got the wrong chicken meal got wings instead of the other chicken meal

Lovely food and milkshakes Just did not enjoy the sodas they are too watery

Every time I fall in love with the chicken Loved the chicken🥰 better than KFC special thanks to Abhirami who helped me in placing the order through . Thank you you

Food was prepared excellently. Flavour was outstanding

Always great food and quick service, fully reccomend

Busier than when I usually come here because of the school holidays, but the food was excellent.

Just an overpriced KFC. Went there with my son today. While we were eating a woman came over and wanted us to leave a review. Wouldn’t go away until we had and told us we had to press the 5 star button. My son did this just to get her to go away so we could eat without her standing right next to us. Very bad manners and unprofessional. Won’t ever go back there.

The waiter bismart was very good and very polite. The food was immaculate! And the atmosphere was very good So overall 5 stars ✨

Very good atmosphere and good service.

BBQ Boneless wings were topnotch. Would order again!

Not satisfied, too much oil and chicken wings taste not nice

Very delicious. Abhirami was especially helpful. Thanks

very great atmosphere and quick serving and Bisma is always very nice and recognizes us as regulars and has treated us well for many months now.

Very good experience by Bisma xx

3 piece original chicken meal, tasteless and really greasy. I know I'm in the minority with this review, but I don't know what all the hype is about!!!??

The service really cook clean restaurant

Good service, reasonably fast. Spicy deluxe burger is to die for.

Kid friendly and a great atmosphere! Would highly recommend!

Clean shop, approachable and helpful staff snd delicious food

I had a really nice experience with a team member. 🥰🥰🥰🥰

Food was nice, and staff was friendly

The food was ok the fries and the bbq chicken thigh, the deluxe burger I got was very standard majority of the meat was batter my son also agreed , I think kfc is better

Food is amazing, staff are lovely and helpful, especially Angel has been really helpful and friendly. This is also a kids friendly place with nice kids meals and lots of high chair!

The chicken burgers are dry and crispy. Ordered via table QR and Served straight to the table quickly. In the middle of town, it is more of a quick stop than a destination for a sit-down meal

Much better than McDonalds and the staff Bisma is really friendly 👍

food was late was just about hot apart from fries order a 6 piece meal got 2 decent brest of chicken the other 4 bits were the size of hot wings they do guessing they ran out of legs

Last driver made me come out on to road , the when made come on to block flats kicked my door . I got all on camera

Very nice service and tasty food

Food was tasty and we received amazing service from angel , I would recommend

Lovely atmosphere. Bisma made sure I got what I wanted.