Ponti's Italian Kitchen - John Princes Street in City of London, Westminster

Great service , delicious,Italian Food.

Both starters and mains were severed together without even asking or telling in advance while ordering. Was a bit weird, although they were apologetic when I told them.

Really good service considering how busy the place was. Food was just ok, felt overpriced for what it was.

The service was wonderful. Bread Basket was amazing.. Kids menu was good value for money.. Decent sized portions on the kids meals, but way too much cheese on the pizza.. Even for a margarita, it was too much. Soft drinks expensive, but it is central London, so expected.. Alcohol prices as expected. Main dishes are really expensive for what you get and not great.. Lasagne had very little lasagne, but full of tomato sauce, far too much cheese and was very small.. I am not a big eater and it wasn’t enough for me.. The beef ragu dish was very small and bland.. The 4 stars is purely for the bread basket & service.. Otherwise it’d have been a 3..

A fabulous meal. The service was very quick and efficient but we didn’t feel rushed at all. The restaurant is very well placed near the Palladium where we were going after our meal. The food was delicious. Can definitely recommend the Italian Burger and the Pizza.

Don't burn the pizzas. Do not give the burnt pizza to the customer. do your job properly..

We asked for a jug of water for the table, no water came. When we asked again later for the water they said there was no jugs. So just bring us 4 classes. My wife ordered an espresso martini and there was only half a glass of it when it came. We asked for another and the second one came all froth no actual drink. Our food came before all our drinks arrived. I had to ask them again for my drink. And again we had to ask for water and when it came there was only 2 glasses yet four of us seated. There was no pepper in either of the pepper grinders on the table, so again we had to ask for that. Yet the food came rapido, like they were trying to get people in and out on a conveyor belt. Really disappointing as we’d been before and had a lovely experience

Tasty food served quickly, superb service , would definitely return, many thanks

Best Italian restaurant in central London, their pesto pasta was amazing can’t wait to visit again.

Good food, expensive, disappointing service.

A great venue for a pre theatre dinner. The food was excellent, as was the service

Good service and good food nice setting but somewhat noisy.

Tonight I went to dinner with my daughter. We were served by a waitress named Teresa, who was super attentive and friendly at work.... and the food was amazing.

Lovely restaurant, lovely food. We asked for a quiet area which they accommodated & it was much quieter but we were put under a music speaker but it was fine. Good food choices & fab location.

Relaxed service, good food and good value for the location

Nice ambience, good service and food was reasonably priced with a range of reasonably priced wines too

Love this place. Service great, food fantastic. Reasonable costs.

I ordered the Linguine al Granchio, and was surprise when it came out. I didn’t see any photos on Google when looking, but the presentation was 10/10! The food was drag, hot, and so delicious! Loved it! If you like crab, you’ll love this dish!

What an amazing experience, the food was great, the atmosphere was nice, and the wine was perfect

Great food, great service and friendly staff. Was quite noisy but to be expected in the area. Very happy and will definitely return

A gal’s gotta eat especially after a busy night of looking at the stunning Christmas🎄lights! This fab restaurant had great vibes, great music 🎵 and even better food!! 🥘🥰 My husband and I couldn’t get enough of this fabulous restaurant right near Oxford Circus! We’ll definitely be back - keep up the excellent service!! 👏🏻

One of my trusted favourites but discovered there is no set menu in December which was disappointing. I had lasagne but burned my hand on the red hot handle. The lasagne was okay but not as good as usual (hardly any meat/smooth texture, small portion for over £20). Service was barely there. Not sure I will hurry back. Market Halls nearby is not as fancy but cheaper and the food is better.

Buzzy popular Italian restaurant at Oxford Circus. Extensive menu. Food always good. Friendly staff. Enjoyed happy hour drinks - make sure you ask for the menu. Will go again.

For a central London restaurant, off the main hub of a busy Oxford Street, it was great to find a place that serves tasty food. It's also family friendly. I've been here three times now, either for lunch meetings or with the family. The starters are excellent, especially the truffle arancini. Lots of veg and fish options too. Recommend the salmon pasta. Going again tonight in a big group, before we see the Christmas lights.

The best Caesar salad and spectacular rissoto, exquisite service

It was a lovely evening with really goid food and outstanding service. Thank you. I will recommended to my friends and family.

A very pleasant restaurant with a buzzy vibe. Staff were friendly but not intrusive, and service was smoothly efficient. Our pasta and risotto were excellent, and reasonably priced.

“A wonderful experience at this Italian restaurant! We had a lovely family gathering in a warm and welcoming atmosphere with excellent service. The dishes were absolutely delicious, offering a variety that suits all tastes. We enjoyed the authentic flavors of the pizza and pasta, The place is clean and comfortable, with beautiful lighting that adds a touch of romance. We will definitely be coming back again

Popped in for some lunch and the food was amazing, the service was amazing and they were great catering for our 3 and 1 year old girls. Thank you

I had some very good stuffed ravioli some of the best sauce I have ever had. Good place to eat I would definitely come again

Wonderful restaurant, good food, great atmosphere. Within 5 minutes of being seated we had been attended to by 3 members of staff, all of whom were attentive, welcoming & good fun. We had booked a pre-show table & were limited for time but service was extremely quick. I only wish we could have stayed longer.

Great food, service and ambience. Will definitely recommend to others and will visit again. We had a good time

Very friendly staff. Great service and good food. We booked for a birthday and they sung happy birthday and couldn’t have been nicer. Would recommend for a family friendly meal. Easy walk just near the tube station. Would definitely go again.

Food was delicious, service was great, fair prices, wasn’t overly loud. All in all great place 🤌🏾

The food is delicious. I ate pizza from them. They have a delicious margherita and they offer lemonade as hospitality.

I would like to offer my gratitude to the team and Mimmo especially, what a great and professional manager. His customer service was top notch. I will definitely come here for him and needless to say the food was amazing.

Second time we've been here. It's a lovely place to go to. Our waiter (Ifti) was a great guy, very attentive. Only criticisms is that my plate & my Calzone should have been warmer - both were on the cool side. Still, nice tasting food & lovely atmosphere.

We visited for a pre show meal Lots of menu options, food was delicious and portion sizes generous. Staff friendly and attentive

we ate at this restaurant with friends. almost all of us tried the various pasta dishes, all very good! I'll be back soon☺️

Ponti is a great place to eat either bench tables and booth seating by window. The only observation I can make is the pasta is only spaghetti, linguine. There should be more penne fusili etc. Dog friendly if you have an assistance dog

Spaghetti bolognese lacked any flavour, even when complemented with copious amounts of Parmesan cheese and chilli flakes. Similarly the green salad was bland - thankfully saved by some olive oil and balsamic vinegar. Salmon was also rather tasteless, lacked seasoning. House Red wine was very good as were the desserts, though the crème brûlée was a tad too sweet. The service from the waiting staff was excellent.

We were greeted by a wonderful waiter who enthusiastically helped us to select excellent choices!!!! The food was outstanding; we loved it all. Convinced that we could enjoy even more, we decided on dessert. It did not disappoint! We are so glad that we visited on our way to the Palladium.

Service was a bit patchy, and we had to work quite hard to get our waiter's attention. Food was delicious though! Nice atmosphere in the restaurant, with fairy lights all around. But no soft furnishings means it was also quite loud, and we could hear plates and pots belong clanged in the kitchen

This spot always comes through for a last-minute Friday night table! It’s Oxford Street so it’s busy but they’ll still find a spot for you. We skipped starters and went straight to mains—-I got the linguine al granchio, super fresh with a light, creamy sauce and my friend had the slow-cooked beef short ribs which were rich and full of flavor. Perfect with our wine even though it was more medium than full-bodied like they said (still no complaints) . Dessertwise, the tiramisu was okay but the creme brulee ? Best I’ve ever had! Wrapped it up with some mint tea because we were stuffed. Honestly, 10/10 for the Italian vibes.

The waiters and staff were amazing and very nice. The food was delicious and very quick. The restaurant was beautiful. Overall 5 stars.

Really nice place to go. Enjoyed the food, service was good and atmosphere pleasant. Recommended!

Awesome Italian food! I recommend it to everyone! Congrats to the staff!

Best tasting carbonara ever! Attentive service and a friendly atmosphere. Will definitely be back for another visit.

Excellent restaurant, We ate excellent dishes. The truffle polenta is killer. Very welcoming and friendly waiters

Great restaurant, highly recommended

Worst Italian restaurant food. Dont waste your money. The lady servers had no customer service idea.

Nice restaurant, good food and good customer service. Karol was really attentive and kind. Thank you.

Visited this restaurant for breakfast, and loved it! They offer freshly made and healthy food choices, hot drinks and even smoothies. Suitable for early business meeting, family breakfast or simply friends meet up. My Eggs Royal were beautiful and runny 👌

Food was fantastic, staff excellent and restaurant very friendly.

Haven't tried the food here yet but Verbal Discharge is a monthly gathering of writers reading extracts from their works in the downstairs bar at this lively restaurant. Cold bear attentive barman. It's all good stuff

Great service and lovely food. A very handy place for lunch when shopping in Oxford St. We’ll definitely be back.

The service was not adequate, waiter very confussed. Once food started arriving, we challenged one of the starters as incorrect, we were said twice that was correct, and 10 minutes late finally they noticed the error and brought us the correct one. Two of the mains were of very bad quality, staff confirmed that indeed for one of those they have received 3 complaints the same day. We were there before, quality was good, but after this experience will for sure never come back

First off, this is a great restaurant. The staff are friendly, the ambience is nice and the food was outstanding. Unfortunately the service was very slow and we only managed to get a main course in the hour and a half we were there. We asked for a desert menu, and 15 minutes later, it still hadn't arrived. We had to leave at that point for a concert. Tge food was superb but we really wanted a desert.

I was a bit disappointed to say the least it felt like we were being rushed through and one of the staff asked whilst we were eating our starters shall he ask the chef to cook our mains I said no but sure enough the mains came before our starters were even cleared the man who I can only presume was the manager was a little abrupt our actual waiter who took our order for food and drinks was good and they sang happy birthday to my daughter. When we arrived though we had to wait over ten minutes before anyone came to take any order of drinks etc and in the end we had to wave over someone. The food was nice and it was a good vibe in the restaurant but certain elements of the service need to be improved. If I am going for dinner I don’t want to be rushed and made to feel they are pushing us out the door

Had a salad it was good, beef carpaccio was okay and the lamb shank was good.

Have been coming here when in London for business and pleasure for more than ten years. Excellent as always

Useful Italian restaurant near the London Palladium and Oxford Circus. Good choice of the usual Italian classics, decent house wine by the carafe and efficient service so we were finished in time to get to the show.

Came here after a while and noticed a huge difference, the menu seems to be reduced, I ordered the lasagne as it’s a regular dish I order, made a huge mistake as it’s reduced in size by a lot!! It was literally one layer! When I complained to the waitress she agreed, I had a new one sent but it was just a bit thicker than the first one! Far too much cheese and not enough meat. Not sure what’s happened here, perhaps a change in chefs or reduced food portions in general! It has put me off from visiting again.

A good find. Convenient to Oxford Circus as going to the theatre but out of the rat race. Spacious and comfortable, food was delicious from extensive Italian menu. Friendly and efficient service. Will definitely go back there.

Good varied menu. Food very good. Staff very helpful. Would definitely return.

We visited this lovely restaurant to celebrate my son's 30th birthday with family! The service, the staff, the ambience and the food were all top notch and I found it really good value for a central London location! I will definitely be back!

Celebrated our Granddaughter’s birthday here with all the family, the restaurant was very clean and had a great atmosphere, the staff were friendly and attentive, we all enjoyed various selections from the menu. A really enjoyable evening and will certainly return.

Lovely food and service! However inside was very cold due to air con when it was already a cold night.

Fantastic food! Authentic-hidden treasure in the heard of Oxford Circus

So sorry about that .. fingers , faster than the mind . Thanks for your swift response . Excellent !!!!

Platter is great. In fact most food are delicious. Recommended

Lovely staff - only marked it to 4 as we had to ask for the bill more than once. Food was excellent and wine too. Fair prices for quality and location. Lovely pretty restaurant with all the lovely lights.

Agradable y buena comida. Precio adequado. Amabilidad de los camareros y bien situado. Recomendable. Cortado buenísimo. Repetiremos

Ponti's does not disappoint. Some dishes are Michelin standard. We enjoyed their house brand olive oil and balsamic vinegar so much that we bought some to bring home.

Wonderful setting for a superb lunch served by polite friendly staff. Good quality food cooked to perfection. Highly recommend.

Excellent service! Delicious food! The extra chilli oil, oregano and red pepper flakes on the veggie pizza was great!

Service was very attentive and very accommodating - will be coming back

I eat out at Ponti's Oxford Circus at least 5/6 times a year. And the last time I went I remembered why. Great service, great food, lovely atmosphere. The gentlemen who served us was warm, funny and human! He made our night. The food is always great. Only one thought. I did stick to one single gin as the wine as so expensive. A more affordable range would be very helpful in the current climate but I know it's tough for everyone. But I would have preferred a wine with my seabass but the price was prohibitive. But overall a great great night.

I went with my two kids. Service is excellent. Food came out quickly. My son thinks it’s the best pizza he’s ever had (and he’s had a lot).

Good restaurant, near to Oxford Circus and large capacity so no waiting. Good value food and service.

I gave 5 stars for the warm welcoming , great staff, grate vibes , great Food

There were two of us and after a birthday lunch and drinks elsewhere, we grabbed an outdoor table at Ponti's for a drink. It was just a random stop because it was a warm London evening and we were looking for somewhere easy to stop off before making our way home. My friend had come to Ponti's years ago for takeout lunches when she worked nearby but aside from that, neither of us had been there in recent memory. Although this was drinks only, when we were chatting to the staff and mentioned that we'd been out for my friend's birthday they very sweetly brought out a birthday dessert plate! The service was so lovely and welcoming and I can completely understand why Ponti's has been there for so many years. It's rare to find somewhere in a very touristy area of Central London that is both reasonably priced and really takes care of its customers. We both look forward to coming back for some food next time and it's great to have found such a gem centrally.

Great for families and easily accessible 🌟 not of Vegetarian Options the Ambience for Pretty Woman comfortable Service for good. I would remember you looking for the Italien good with your Family.

There were seven of us, adults, and tenage children and thought it would be nice to have coffee and dessert. I initially walked in and asked for the dessert menu to see if we there was enough variety for our big group. The staff member looked very agitated but handed over a menu as the rest of the group were coming in the door he very rudely indicated that we move aside to make way for other customers (there were no other customer any where near us) Because of his rude manner i returned the menu and said i did not want to eat there any longer. I challenged him and questioned his behaviour, is it because of our colour that you do not want us there and he did not even look at me or deny that that was the case and was happy to usher us out. Feel really upset that the children had to witness such racist behaviour in this day and age and feel they have to think before entering a restaurant as only select people will be served in places. I feel this is the result of the recent racist protests where people feel they can now openly display their racism.

Excellent as always Will go again next time in london

West End prices. Food a bit disappointing. Will give it another go another time.

Food wasn't really good as it was served lukewarm and otherwise very bland. I would rate the service as poor because they were annoyed when I asked them to reheat my food. My three friends also had this impression.

everything very good - except aperol spritz - not the same as elsewhere

I love Ponti’s. Would always visit as a Londoner and always go back now when I’m back in town

Kind helpful staff. Food was fine and came very quickly so great for our pretheatre supper. Our first and second choice of wines were not available so my guests were a bit disappointed by that and one of my older guests found the background music a bit irritating…

I did not like the pizza. It tasted very ordinary compared to an Italian restaurant. There are better Italian restaurants.

Disappointed that the restaurant did not respond to my email about my son’s allergies. Turned up and gave very few options. If they had responded we would not have gone to the restaurant. Will not recommend!

Lovely restaurant with great staff and great food. Very reasonably priced for central London The little birthday surprise for my mum was much appreciated. Great find, will definitely return

Food are ok but really rubbish service.

Nice staff working here, however concerned with the hygiene. Found a hair in my pasta midway through the meal which made me feel ill. Also waitress putting cheese on my pasta was grating the block of cheese with her bare hands and had dirty fingernails. Food was also lukewarm and extremely overpriced for what it was. The shrimps tasted off and very fishy, their texture was also off. I’m sure it was old and reheated from frozen. Shame as the location is nice. * in response to owners reply: Unfortunately after being offered a replacement meal, it was hard to accept after seeing the hygiene standards. It’s quite embarrassing as a business to claim that you’re “struggling to agree” with my description of your waitresses dirty finger nails. Maybe you should take the hygiene concerns from the reviews seriously, as it’s clearly not just myself who has reported this!

The best carbonara i’ve had in my life 👌👌👌

First time visiting Ponti’s yesterday with friends. Food was lovely and staff very friendly. Will definitley be going there again

Reasonable price, good pit stop if shopping in oxford street

The food was good, although the lasagne came a little bit too hot. The place was very noisy sometimes. Otherwise, the experience was good.

Not bad place. Too pricey though. We had a good full English but at a double price.