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4.5

Based on 2.012 opinions finded in 2 websites

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Nº 693 in 2155 in Sheffield

Nº 60 of 95 Italian in Sheffield

CUSTOMERS TALK ABOUT DISHES WITH..pastacookedbeautifulpizzapork

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We were here in Stocksbridge for a 40th birthday party. Great atmosphere, pleasant building, lots of parking

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Steve Morgan . 2024-10-24

MORE AT Google

It is a real shame that my favourite pasta, the salmon tagliatelle, got taken off the menu recently. It would be fantastic to get this item back but the waiters requested it for me regardless which was very kind!

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keoji e-r . 2024-10-20

MORE AT Google

Nicole was an absolute gem, serving us a delicious although very allergen/ingredient restricted meal. We sat out in the sunshine and thoroughly enjoyed watching the world go by.

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R C . 2024-10-08

MORE AT Google

Nice restaurant decor wise, however the food and drink is massively overpriced and very very average. I honestly have no idea how there are so many 5 star reviews because there are many many better quality restaurants in Sheffield. I think they probably enjoy the benefits of a captive audience in the valley, particularly since Dransfield forced the far better McGilverays out of town. The staff are ok, and the restaurant is is very well done, but the food is pretty bog standard and expensive.

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Dan Turner . 2024-10-08

MORE AT Google

This has to be one of the worse Italian restaurants in the sheffield area and for the price it’s shocking, firstly the “slow cooked” steak in tagliatelle was over cooked and chewy, mine and my sons pasta was absolutely swimming in oil (far too much) this was brought to the attention of the staff and no apology or explanation was offered, we’ve honestly had better Italian meals from takeaways,

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Mike Higgins . 2024-10-06

MORE AT Google

⭐⭐⭐⭐⭐ We celebrated our wedding here today with our three children, and it was perfect! The atmosphere was lovely, and the food was delicious. The service was friendly and welcoming. A special touch was the complimentary champagne, which made our day even more special. The tuna steak cooked medium was amazing—one of the best we’ve ever had. Thank you for making our day memorable! We’ll definitely be back.

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Jarcyk Karwowski . 2024-09-26

MORE AT Google

The menu offers a variety of delicious dishes, from classic pasta to flavorful seafood. Our server, Jacob, was exceptional, providing excellent service and knowledgeable recommendations.

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isobel a . 2024-09-18

MORE AT TripAdvisor

A lucky find - cozy rustic atmosphere and fantastic service from Jacob! Stopped in for a glass of wine and stayed for dinner. There is a lovely patio with comfy chairs - it's a wonderfully relaxed dining experience! Highly recommend!

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Dawn Z . 2024-09-18

MORE AT TripAdvisor

We had a lovely family reunion for 30 people in the upstairs restaurant area. The setting was perfect and the staff did a brilliant job of serving everyone with all their different choices. The food all came out at the right time and was excellent. The area was big enough for the children to play and for all the guests to mingle and chat. We have been coming for five years now and every time the event has been a huge success. Thanks in particular to Amy for arranging it and Emma and the young man on the bar who were great. See you again next year!

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Kay E . 2024-09-16

MORE AT TripAdvisor

Beautiful experience for dinner date night.

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Vittoria Izzo . 2024-09-15

MORE AT Google

Not very special food. Small menu. High service charge. Table was on the way of stuff. Crem brulé and risotto were disappointing. Mixed starter was too expensive for its content

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Mehmet Caner Gökpınar . 2024-09-10

MORE AT Google

Celebrating an 80th birthday. Lovely food and drinks. Our server Jacob was excellent, very attentive, nothing was too much trouble. Helping to make it an extra special night for us!

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Ann J . 2024-09-08

MORE AT TripAdvisor

Lovely restaurant in Fox Valley. Superb Italian food and our server, Jacob, was very friendly and accommodating. We are a regular customers here and we couldn’t recommend more.

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Jack B . 2024-09-04

MORE AT TripAdvisor

Couldn't believe how great this restaurant is. Fabulous atmosphere on a Sunday early evening, really attentive service, great standard of food and really good value.

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Richard Carter . 2024-08-27

MORE AT Google

Great Italian food, excellent service, really nice atmosphere with a great outdoor area.

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Martin Rockett . 2024-08-06

MORE AT Google

Nice coffee, great cake, top-class service. 👍Great view

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John Miller . 2024-08-06

MORE AT Google

Music quite loud but good food and service.

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James Eden . 2024-07-28

MORE AT Google

We went to Ponti to celebrate my dad’s 80th birthday from Making the booking to the end of the meal. I can’t fault the service form Emma and the team. The table was lovely, the food was tasty the service was great thank you to all the team🤩

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Karon C . 2024-07-22

MORE AT TripAdvisor

Absolutely divine food, taste sensational. I had the beef & mushroom tagliatelle and my daughter had the margarita pizza. Our food was delayed so we was given a complementary drink on the house. The service from the staff was impressive and friendly and these guys know exactly how to run a restaurant and keep its customers happy. Blunders can happen to everyone, but this team know how to fix and satisfy. Look forward to coming again for my birthday treat. Well done. Review well deserved.

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Corinne Silcock . 2024-07-21

MORE AT Google

Top place to go pay for what you get excellent service

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Robert Robinson . 2024-07-18

MORE AT Google

Great value for money exlent staff and very friendly

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Andrew Slack . 2024-07-14

MORE AT Google

What a hidden gem, tucked away in Fox Valley, South Yorkshire near Stocksbridge. The setting is relaxed and informal, but nice enough to dress up for a date night, the food and drinks were all authentic, house made and cooked perfectly. Our waitress for the evening Sandra Prince (big shout here for Sandra!) was incredible, and a delight for the entire time she was attentive and nothing was too much to ask, we had three courses and rounded it all off with some amazing limoncello, first time visit here and won't be the last for sure, we will also be adding a review on our YouTube channel (check our profile for the link)

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BebsLife . 2024-07-14

MORE AT TripAdvisor

Lovely restaurant always great food and service

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Mandy . 2024-07-13

MORE AT Google

I haven't eaten here, but I have visited 4 time for the SBK event which was held upstairs

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Ian Kiss My Axe . 2024-07-12

MORE AT Google

Went with dad for lunch. Great place with great staff and excellent food. Had calzone for the first time since I was a kid... and it was delicious. Dad had lasagne and loved it. Table next to us had the antipasto for 2 which looked stunning. Staff were lovely - table staff were happy and light hearted, floor manager was something special.

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Roo Pigott . 2024-07-08

MORE AT Google

Stunning Italian food with a summer party vibe. This restaurant truly makes you feel you are in downtown Bardalino. The food is simply stunning and oh so Italian, with its fresh and quality ingredients taking full stage. Lily served us tonight and she was fab, so nice and attentive to service. This place is consistent and has a brilliant atmosphere.

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MoyaIngbirchworth . 2024-07-05

MORE AT TripAdvisor

For my son's birthday we went to Ponti's for cocktails - specifically our favourite limoncello martinis, which they do so well. We were served by Phebe who made the whole experience extra special with her kind and attentive service. Thank you.

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Kim C . 2024-07-05

MORE AT TripAdvisor

The steak was excellent, highly recommend the Aberdeen Angus to anyone who is a steak lover. Phebe was excellent as our server. Highly recommended A+

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Nick King . 2024-07-04

MORE AT TripAdvisor

A great experience food very good value. Great staff

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Lisa Smith . 2024-07-02

MORE AT Google

Just been for a 70th birthday, Staff were really helpful, polite, welcoming. Meals were gorgeous 😍 Definitely would recommend this place and certainly would return again

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Marie Poyton . 2024-06-22

MORE AT Google

Very very nice place, staff were very friendly and helpful, food was amazing 👌

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David Burkinshaw . 2024-06-22

MORE AT Google

Father's day meal Overpriced Slow service And very ill afterwards Will not return Such a shame as it used to be lovely

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LmF . 2024-06-19

MORE AT Google

Food was great, but took a long time to be served, although there were a lot of customers.

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Linda Rudkin . 2024-06-16

MORE AT Google

This was a lovely meal. Very delicious food and exceptional service. I would love to visit again and try more of the menu.

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B. W. O Official . 2024-06-07

MORE AT Google

We love the new menu. The scallops starter and tuna steak main were both presented and cooked beautifully. Thank you Sandra, as always, for looking after us so well.

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Faye Chapman . 2024-05-31

MORE AT Google

The atmosphere was amazing and the food was so tasty.The manger and the staff was really nice and helpful on preparing our private party upstairs. Thank you guys and see u next time. Definitely recommend this place.

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Gerard Dulaj . 2024-05-21

MORE AT Google

Just a pity about the cigarette smoke... Every thing else is flawless.

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Jim Barter . 2024-05-20

MORE AT Google

food tasted like it had just been collected from the recycling bin and put in the microwave for 5 minutes, all of what seem to be the ‘higher’ staff and dare i say mostly the males are extremely rude, if it’s wasn’t for the nice waitresses i’d have probably burnt the place down on my way out, wouldn’t recommend to my worst enemy.

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Liam Morley . 2024-05-18

MORE AT Google

food was mid for the expensive price table was unclean found a long hair in my lasagna and the manager had an awful attitude about it would not reccomend to anyone 0/10 waste of time waste of money

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keira parry . 2024-05-18

MORE AT Google

Lovely home made pasta and good service

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Sam Goodman . 2024-05-10

MORE AT Google

Excellent restaurant and amazing food. Spoilt for choice on the menu.

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Helen Lane . 2024-05-01

MORE AT Google

We had my sisters baby shower here the food was lovely the staff were so friendly and the venue was perfect would reccomend

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hayley louise . 2024-04-28

MORE AT Google

My pasta dish was lovely and my dessert was so delicious (tiramissu - definitely order that!). The whole restaurant had a luxurious feel and felt welcoming. I would happily visit again with family and friends.

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ruth oxley . 2024-04-24

MORE AT Google

Closest to Italy I have come in the uk

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Luke Calz . 2024-04-22

MORE AT Google

Brilliant place to have spent time with love one's friand family

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Naz Istak . 2024-04-18

MORE AT Google

Hosted my baby shower here and it was absolutely perfect. From the event space to the food and service, it was all so lovely and we all can’t wait to return!

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kellybeall . 2024-04-16

MORE AT TripAdvisor

Very good food in a nice ambiance with top service. Try scallopinie as a starter - they are just incredibly 😋. Definitely not the last visit 👍

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Waldemar Binkowski . 2024-04-02

MORE AT Google

1st time visitor. The exterior is very inviting - outside seating on both the ground floor and upper levels but was a bit too cold for that on the day we went. Warmly welcomed & seated. It's a place with very high celings, well decorated and with authentic features throughout. Very clean as well. Service from start to finish was very good - attentive but unrushed. Didn't go for starters - an Italian burger and a pasta dish for mains. Both were extremely tasty and well presented. I did feel the 'crispy pancetta' on my burger was a bit too crispy though - quite hard to bite into. Only my dining partner had a dessert - they were very much looking forward to the chocolate brownie but described it as quite underwhelming and not worth the price. Sounds petty as well but the plants on the table (which was a lovely touch) were bone dry - so much so that a lady on another table used her water to try and revive hers ! Toilets upstairs - very clean and some interesting nostalgic pictures on the wall going up the staircase. All in all, a very enjoyable visit in lovely surroundings and we will be back - but will probably avoid the dessert menu.

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Tarndy . 2024-03-31

MORE AT TripAdvisor

Amazing food and lovely service

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Julie Beall . 2024-03-31

MORE AT Google

Visited today with family. We were all really impressed with our meal. The service was fantastic and all staff friendly. Will definitely visit again.

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TrailBlazer688031 . 2024-03-29

MORE AT TripAdvisor

Very nice food plenty to choose from and very helpful staff

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Julie Wilson . 2024-03-28

MORE AT Google

Great meal and great atmosphere. Great service from Becca!

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George Booth . 2024-03-26

MORE AT Google

Head waitress took our order, and gave us larger drinks than we asked for, made no effort to make this good and still charged 10% service fee.

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Ben Pinder . 2024-03-26

MORE AT Google

Fantastic service from start to finish. Ice cold glasses for alcohol free Peroni beer. Pizza served so quickly even the waitress was surprised. Delicious food and we will be back soon

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Gail Hoyes . 2024-03-20

MORE AT Google

Nice pizza but works have preferred toppings to be cooked/warm as opposed to salad on a flat bread

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Zoe Morton . 2024-03-19

MORE AT Google

The food at Ponti’s is always fresh and delicious. I’m vegetarian, and it’s nice to have several options on the main menu. The staff are very friendly, and it’s the perfect atmosphere for everyone; couples, families, friends, at any time of day. Highly recommended.

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Josanne Richardson . 2024-03-14

MORE AT Google

Absolutely impeccable service, lovely food and a charming atmosphere. We visited Fox Valley on a bleak, wet, and windy day; but Ponti's was a welcoming place to have lunch with the folks. A three-course dinner for four with drinks came to around £180.00 and we all felt we'd had our money's worth. Thank you to all the staff at Ponti's for making Mother's Day lunch a success. We'll see you again soon I'm sure.

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Matt Kennedy . 2024-03-11

MORE AT Google

Had an excellent night out,food and service with Sandra was amazing already planning our next visit! The mushroom bruschetta was fantastic 😊

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Culture538254 . 2024-03-03

MORE AT TripAdvisor

This was our first time eating at ponti's Italian but definitely not the last , we went to celebrate my daughters 21st birthday , we were very impressed with our server charlotte she was polite and friendly and more than happy to take pictures for us, the atmosphere was great and the food was delicious especially the pork belly and the tortellini, the tiramisu dessert was amazing, i noticed some reviews said the food was pricey but for the quality we thought it was well worth it and we will most certainly go again.

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faye ramsden-smith . 2024-02-29

MORE AT Google

Called in here for an impromptu meal - staff were so friendly our waitress Ellie smiled and looked after us - food was gorgeous I had pizza and my little one had a choice of menu which included home made lemonade garlic bread & pizza - they even bought me out a home made brownie with a candle for my birthday such a nice experience xx

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helenkV5047CJ . 2024-02-27

MORE AT TripAdvisor

Great place for events , I had my baby shower here upstairs in the small room. It was beautiful and so accommodating for orders and drinks and allergies. We've also had large family meals downstairs where they're accommodating for children too. I have on occasion when popped for lunch or booked with a couple of friends found services a little slower and staff can forget amendments and sides. But on the whole a lovely place to treat yourself too.

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Georgia Mitchell . 2024-02-08

MORE AT Google

Great Italian food but not an Italian meal experience. An Italian meal is a 4 course (or more) leisurely experience. NOT a 3 course British Meal. But only 3 stars? Why - Staff were good but service model is flawed: 'Antipasto is the traditional first course of a formal Italian meal. Usually made of bite-size small portions and served on a platter from which everyone serves themselves, the purpose of antipasti is to stimulate the appetite' (Wikipedia) - It is not a 'Starter' At Ponti's the Antipasto Bruscetta portions are too large (order 1 for two people) Also they will serve it with your starter course - so if you have ordered 4 courses (like we did) you have to eat your appetiser then your starter straight away otherwise the hot starter goes cold. This means you are too full for your Secondi! Which came only 5 minutes after our starter (We could not eat all of ours) We raised this with the Manager who said this was the way they normally served. He offered us a complimentary desert. But our meal had been ruined. Top Tip - be explicit with the waiting staff that you want the meal as 4 courses with time between courses. Atmosphere - decor is nice, however accoustics are poor which means it is noisy, where we sat was like a corridor and with a private event in the 1st floor that means at least 60 people going passed your table. Would we go back? Probably but not straight away.

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Edward Heath-Whyte . 2024-02-04

MORE AT Google

Great Italian food but not an Italian meal experience. An Italian meal is a 4 course (or more) leisurely experience. NOT a 3 course British Meal. But only 3 stars? Why - Staff were good but service model is flawed: 'Antipasto is the traditional first course of a formal Italian meal. Usually made of bite-size small portions and served on a platter from which everyone serves themselves, the purpose of antipasti is to stimulate the appetite' (Wikipedia) - It is not a 'Starter' At Ponti's the Antipasto Bruscetta portions are too large (order 1 for two people) Also they will serve it with your starter course - so if you have ordered 4 courses (like we did) you have to eat your appetiser then your starter straight away otherwise the hot starter goes cold. This means you are too full for your Secondi! Which came only 5 minutes after our starter (We could not eat all of ours) We raised this with the Manager who said this was the way they normally served. He offered us a complimentary desert. But our meal had been ruined. Top Tip - be explicit with the waiting staff that you want the meal as 4 courses with time between courses. Atmosphere - decor is nice, however accoustics are poor which means it is noisy, where we sat was like a corridor and with a private event in the 1st floor that means at least 60 people going passed your table. Would we go back? Probably but not straight away.

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steelman66 . 2024-02-04

MORE AT TripAdvisor

Lovely atmosphere on a sunny day sat outside.

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keith hargreaves . 2024-01-27

MORE AT Google

The best Italian restaurant we have been to for atmosphere good service and fabulous food. Yes a bit pricey but if it’s that good we don’t mind. We are so lucky to have this authentic Italian restaurant in Fox Valley.

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378jackyw . 2024-01-27

MORE AT TripAdvisor

Lovely food and excellent staff. Always feel welcome here

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Kathyrn Hattersley . 2024-01-26

MORE AT Google

Super place for a family party of 10 (age range from 1 year to 80+) Service was brilliant, lovely staff. Food was delicious, great choices on the menu. Would definitely recommend this restaurant.

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Glenys and David Brown . 2024-01-24

MORE AT Google

Phsychic night. Thought he was terrible. Bruschetta too garlicky and spaghetti too vinegary. No sweet offered

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Michelle Clayton . 2024-01-23

MORE AT Google

Ponti’s was amazing food, great service.

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Mol Wilson . 2024-01-21

MORE AT Google

Amazing food and great service, can't fault this place.

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Daisy Mesias . 2024-01-09

MORE AT Google

Great food, the staff were brilliant

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Jordan Hardy . 2024-01-07

MORE AT Google

Brilliant service, food was nice but I've had much better Italian and at better price too so 4 stars

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Kurt . 2024-01-01

MORE AT Google

Excellent food and excellent service. Strongly recommend .

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David M Brothers Tenor . 2023-12-30

MORE AT Google

A fabulous evening at Ponti’s Fox Valley. Always extremely impressed with the quality of food and service. A special mention to Kerys for her tentative service and management for an overall special experience!

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Claudia T . 2023-12-17

MORE AT TripAdvisor

One of the best meals I've had in a long time, the pork was perfect, the service was amazing and I was very comfortable near the fire.

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paul greenhalgh . 2023-12-16

MORE AT Google

Amazing food, excellent service and what an amazing chap in charge of the bar - Ben! The slow cooked pork belly was best meal I have tasted anywhere!!

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MoyaIngbirchworth . 2023-12-16

MORE AT TripAdvisor

Fabulous food. Great service. Will be back. 👍👍👍 Delicious starter and main. Couldn’t manage the deserts as full.

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Liz H . 2023-12-13

MORE AT TripAdvisor

Very good night out. House red wine was superb, and the food was excellent. Service was also very good!

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john gorringe . 2023-12-09

MORE AT Google

Food was good coupled with excellent service. We called in on a Monday night, the restaurant had a really nice feel with the Christmas decorations up and it was cozy and festive. Special mention to Nicole for looking after us, thank you again, great service!!

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jamboblade . 2023-12-05

MORE AT TripAdvisor

Great food, great vibe and good prices too. Staff always nice, one of our family's favourite places to eat 👍

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Paul Foster . 2023-12-04

MORE AT Google

Went today for my early birthday meal... staff were fantastic, so polite and helpful. And food was outstanding! There was a small mix up with the order. But it was handled, and didn't take away from the 5 star service. Mistakes happen. We will continue to visit when ever we want the best belly pork I've ever eaten. Well done 👏

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Lindsay Foster . 2023-11-26

MORE AT Google

The 4 stars are for the staff that worked their socks off. The restaurant is a nice space. We went out for a birthday party, 14 of us. The ‘only’ vegan main was a risotto which wasn’t as it has cheese in it. The manager could only suggest taking the cheese out which wouldn’t have worked in a risotto. He didn’t suggest or was helpful in suggesting something else. Perhaps a pasta dish with garlic bread? My husbands prawn spaghetti had few prawns in it. I ended up with a pizza with no cheese ( I have an allergy) We thought it was expensive and nothing special whereas most of the other members of the party enjoyed there’s. Except for the other lady who like myself didn’t have a choice really. If you have allergies I think you’d have to be careful. The waitresses did try their best to explain the ingredients but it would have been nice if the chef had popped over to reassure.

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Julie Waller . 2023-11-26

MORE AT Google

Family night out something for all

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Sue Smith . 2023-11-15

MORE AT Google

I've been to Ponti's a number of times and always had an enjoyable experience. However we recently enjoyed the meal & show experience that has prompted this review. I've never been fussed about the idea of tribute nights. I always imagined they'd be a bit too cheesy to enjoy much less to make a long, dining experience out of it too. I was wrong. FOOD It was a 3 course meal with a glass of fizz on arrival. My wife and I enjoyed every single element of our courses. I enjoyed the meatball starter, salmon & basil mash main whilst my wife also enjoyed the Burrata Croquettes & Tortellini main. Everything served was fresh made (including the pasta) and the desserts were also excellent. DRINK Lovely cocktail menu done to a good standard. It was hard to choose one but we opted for the Whisky sour & Amaretto Sours. Very nice. SERVICE We arrived a little earlier and the staff were warm & attentive. The food arrived promptly & to a high standard which is a huge compliment to any team mass catering for an event. Special shout out to all the staff but especially Arg for being accommodating and friendly throughout, it made the experience feel intimate & personal. SHOW The upstairs room is an excellent function location. Good sized bar, classy décor and has a private balcony. The singer (Johnny Mack) was 10/10 in his singing ability but also his showmanship with the crowd. He created a brilliant atmosphere that got the whole room dancing and singing along. He was still going at 10:30pm when we left! Overall - a wonderful experience. So much so we've pre-emptively booked the Elvis Presley night in February 2024 but I'll definitely return to the Johnny Mack/George Michael one again. Thank you Arg, Jonny & the whole team for a top, top night 🙌🏽

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Tom G. . 2023-11-12

MORE AT Google

I've been to Ponti's a number of times and always had an enjoyable experience. However we recently enjoyed the meal & show experience that has prompted this review. I've never been fussed about the idea of tribute nights. I always imagined they'd be a bit too cheesy to enjoy much less to make a long, dining experience out of it too. I was wrong. FOOD It was a 3 course meal with a glass of fizz on arrival. My wife and I enjoyed every single element of our courses. I enjoyed the meatball starter, salmon & basil mash main whilst my wife also enjoyed the Burrata Croquettes & Tortellini main. Everything served was fresh made (including the pasta) and the desserts were also excellent. DRINK Lovely cocktail menu done to a good standard. It was hard to choose one but we opted for the Whisky sour & Amaretto Sours. Very nice. SERVICE We arrived a little earlier and the staff were warm & attentive. The food arrived promptly & to a high standard which is a huge compliment to any team mass catering for an event. Special shout out to all the staff but especially Arg for being accommodating and friendly throughout, it made the experience feel intimate & personal. SHOW The upstairs room is an excellent function location. Good sized bar, classy décor and has a private balcony. The singer (Johnny Mack) was 10/10 in his singing ability but also his showmanship with the crowd. He created a brilliant atmosphere that got the whole room dancing and singing along. He was still going at 10:30pm when we left! Overall - a wonderful experience. So much so we've pre-emptively booked the Elvis Presley night in February 2024 but I'll definitely return to the Johnny Mack/George Michael one again. Thank you Arg, Jonny & the whole team for a top, top night 🙌🏽

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tom1bomb . 2023-11-12

MORE AT TripAdvisor

Very bland tortelloni parmigiana in a watery sauce. The only thing with taste was the cheese on top. London prices in a small Sheffield suburb. Would not recommend!

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LJEngland . 2023-11-04

MORE AT TripAdvisor

Superb,it was a miserable day outside, so we called in,what a lovely warm welcoming place,the staff were very attentive and efficient,the food was authentic and well worth the money,we Will be calling in again next time were in the area, Well done pontis

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Steven Chapman . 2023-10-31

MORE AT Google

Fantastic food, great service, staff were great. Ellie, our server was all smiles throughout our meal, we were celebrating our anniversary, and I asked for a couple of bits to be ready on our table for.our arrival, and they even added some extras. Great food, nice venue, will definitely be back. Thank you for making our anniversary special!

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Neal O . 2023-10-30

MORE AT TripAdvisor

Top place enjoyed it in every way great food really smart surroundings and brilliant service.

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Mr Clough . 2023-10-23

MORE AT Google

Very good food, but the service lacked enthusiasm. The environment is a bit twee, but overall, is pleasant. Being situated in a shopping centre, there is ample parking.

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Jeremy W . 2023-10-09

MORE AT Google

Considering it was our first time discovering this restaurant and dining here, I have to say it will be our last time, also. For starters we ordered the Arancini Bolognese Risotto and the Meatballs to get us going. When the food came, which admittedly was quick timely, we were met with our first experience with the Manager. As usual she named the first dish so she knew where to place it, standard stuff. Well, we didn't quite hear her due to the music being awfully loud and my hearing isn't the best anyway. This apparently frustrated her for some reason so she very condescendingly stated "Rice" and put the food down to me. Now I'm far from a food expert or a chef, but I damn well know what an Arancini is and do no appreciate being talked down to simply because I couldn't hear what she said. On that topic though, the Arnacini itself was generally alright. Risotto wasn't the best but it was edible. The sauce, however, was so incredibly rich and over-seasoned you couldn't taste the Risotto anyway. Now the meatballs were the real issue. Gristle in the meat straight from the get go. My partner and I both don't like bad cuts of meat and I'm positive most people don't. The first bite she took had gristle in the meat. Not a good sign really considering the prices for food aren't exactly a direct reflection of the quality. Let's call it overpriced because that's exactly what it is. So the starter she had was left untouched so I gave her mine instead. There was a bit of a wait for the main course but nothing extreme. Longer than average all things considered there was about 3 customers there at the time. Out came what I can only describe as the biggest bath of oil and mush I've ever seen. We both ordered the Chicken Rosemarino which comes with obviously chicken, pesto, rosemary and mixed vegetables. What we got was the biggest 180⁰ turn around I've ever witnessed. The chicken was drier than a used boot. The pesto was dumped on top for no real reason other than making it look fancier I guess. Underneath was what I can only assume was the "mixed vegetables" because whatever that was intended to be missed the mark after it'd gone in the blender for a 2 year old on baby food. Absolutely shocking mush all topped off with a plate full of Balsamic Vinegar and just practically a full bottle of oil. It was soggy, mushy and quote frankly sickly to even look at. We didn't touch anymore than a few bites of dry chicken to realise it was poor. After this we had quite literally just had enough after the abysmal starter onto an even worse main. The only things we truly enjoyed were the diet cokes and the Arancini wasn't terrible to give them some credit. On a personal note, the place does kind of give off an atmosphere. I don't think the staff seem very happy and the Manager just seems to not really care in the slightest about the service given or the feedback. The only redeeming factor about this 45 minute slog was the server staff who were actually pleasant to talk to and did apologise for the food. Even though they shouldn't have to... Lastly the bill we got was docked down to reflect the poor food quality and rightly so. The one thing I didn't agree with was the mandatory 10% tip included in the price. It all seems very underhanded to charge that to customers unbeknownst to them. Overall, we will never return here. Not even for a drink. The prices are extortionate for what you get. Food is shocking. The Manager isn't that pleasant either.

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Tiffany R . 2023-09-27

MORE AT TripAdvisor

Was so excited went for my mums birthday. The starters and the desert was lovely but the main was really not good. The pasta came really watery and soggy and totally tasteless. I sent it back and asked for another and I’m sure they just...

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Trail68110940218 . 2023-09-22

MORE AT TripAdvisor

Went with family for a meal . Young lady serving did an amazing job . Polite and friendly, nothing was to much for her . She worked extremely hard as there were 16 of us . Another member of staff spent most of the time we were there smoking on the balcony and chatting with his friends , and left her to do most of the work . Food was delicious , fresh and of great quality. Will definitely return , hopefully next time the young lady will actually have some help . Delicious food Good atmosphere 1 extremely hard working member of staff . Overall, a pleasant experience

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Paula Kynaston . 2023-09-13

MORE AT Google

Phebe was amazing ! Thanks so much Amazing service and lovely evening ! Very friendly and couldn’t do enough for us.

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Angel S . 2023-09-06

MORE AT TripAdvisor

A very relaxed lunch with friends. Great food and excellent service from our waitress Phebe. Antipasti Miso was a great selection bit huge

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Alison C . 2023-09-05

MORE AT TripAdvisor

Dined on Saturday, served by Phebe. Nothing but praise, good food and an extremely personable server, so impressed we booked for Sunday night. Another very good evening different meals but the same high standards. Served by Nicole that night. Two young ladies that an asset...

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BobSenior . 2023-09-05

MORE AT TripAdvisor

Another stop off for drinks and snacks at Ponti's they always manage to squeeze us in and as always service and food excellent. Phebe was vey attentive. See you again soon.

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Jill B . 2023-09-05

MORE AT TripAdvisor

We went for a casual evening meal and were given a lovely welcome by Phebe. The food was excellent and the service could not be bettered. So much so, we booked again for the following night. Nicole kept up the high standard and Arch, we...

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500frannieb . 2023-09-04

MORE AT TripAdvisor

We chanced upon the restaurant quite by accident on a busy Saturday evening and jolly glad we did. 4 of us ate different meals, all cooked well. Our waitress, Phebe was charming, efficient, extremely friendly and very knowledgable about the menu. We dined alfresco and...

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StuZel . 2023-09-04

MORE AT TripAdvisor

Great food in a quality environment. Our waitress Phebe was very attentive. Will definitely be returning.

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T6566ALgrahamw . 2023-09-03

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