Polly's in Camden

It was empty for a reason . . Very sad as I used to come here many years ago and it was delightful. Place was dark and grubby, loo was shocking. Scrambled eggs were pale, watery and tasteless. Juice tasted as if out of a carton. Not sure how this place survives given the other lovely options on South End Green.

We were frankly shocked. We entered this place, which looked cute enough, and sat at a table. We ordered poached eggs (with bacon / salmon). The owner was rude, he said it would take him at least 30 minutes and we could leave if we wanted. We were in no rush and waited. He came after 5 minutes with poached eggs that were basically boiled, burnt bread and oddly cooked bacon. His hands were dirty with food and then he touched the money and card machine without washing (before or after). We could see that he cooked a lot of the stuff in a microwave. At least it wasn't too expensive. But still pretty horrifying!

Chains and faceless soulless cafes are taking over. But Polly’s is still here. Directly next to Hampstead Heath and near the Overground station, it’s a must visit. It’s not flashy or slick, but the coffee and food is good. What a wonderful place!

Saturday afternoon, ordered breakfast, good selection, food was tasty and hot, not expensive, plenty to choose from food and drinks.

Entré aquí para tomar un refrigerio rápido y no me decepcionó. El tipo que estaba sirviendo fue muy amable y, a diferencia de lo que dijo otro crítico, definitivamente no hubo una venta difícil, de hecho fue todo lo contrario. Las opciones de sándwich eran de mi agrado y fue difícil para mí elegir, pero el que me dieron fue realmente delicioso. Definitivamente no fue caro, como escribió un crítico anterior. Soy del norte de Inglaterra y los precios de Londres son mucho más altos, el precio en Polly's era comparable al del norte, a diferencia de un café del que salí en Londres que cobraba 8 por un sándwich pequeño. ! El café estaba limpio, sí, el inodoro es viejo y estrecho, pero estaba limpio, a diferencia de los sucios que he encontrado en algunas cadenas. Sí, el café está anticuado, pero preferiría frecuentar un café como este cualquier día que un establecimiento pretencioso o uno que pertenezca a una cadena. Cuando vuelva a Hampstead, volveré a Polly's.

Over priced and so so gross, food is gross the place is gross and dirty. Literally the worse place I have ever spend £21. BIG AVOID

This place is an eyesore. I've tried it once, but I live in the neighbourhood and walk by it almost every day. It always looks dark, dingy, and decrepit. The awning is crumbling, the seats are all chipped and wobbly, and it's usually pretty empty. It's doubly a shame because it could be so much more. Biggie Best next door and the newly renovated Euphorium a few doors down show what good can look like on this otherwise pretty road just in front of the amazing Hampstead Heath. If there was a fundraiser to renovate it, I'd contribute!

A lovely quaint and quirky little restaurant with a very special decor of bric a brac. Lovely staff. Starter platter for two was excellent and so was the Pad Thai. Would be 5* but the Red Thai Curry was bland, which was a shame.

Had a coffee and cherry pie with custard, after a chilly dip in the Highgate Men's Pond. Quaint atmosphere and a nice change from the big chains. Didn't use the loo though, so no update on how they are at the mo!

This independent cafe is a bit old school and it’s no frills food and service here, and yes the toilets do sometimes leave a bit to be desired. But with the relentless march of the modern sterile and bland coffee chains making these sort of places rarer it’s good to visit and reminisce. Usually utilise this one for a lunch time sandwich as we did again the other week and solid home made no frills sandwiches they were.

This place is cosy, and cheap too. The food is really yummy. Pat has been there for so long, the place would not be the same without her. If the man is serving, I would steer clear, as he definitely does not know what customer service means. Very miserable.

Popped in for a catch up with a work colleague. I had a lovely lentil soup which was hard to pick but out of the three fabulous choices. A lovely lady served us who made me feel right at home. The only put off was the hard sales by the boss, if want a coffee or cake I tend to order it!!!

Small, lovely ole fashioned one of a kind place.. not many of them left now due to the ‘ big boys ‘ Great fry up, good price, what’s not to like !?

I've been in this lovely cafe for a quick break in the afternoon. I had a slice of Carrot Cake and it was delicious, the best I've ever had! I really suggest this place. The owners are really nice too.

Stumbled on this place by chance. Lovely family cafe and very welcoming. Most amazing lentil soup with a shared brochette. The desserts looked fantastic but alas dietary restrictions kicked in. Next I’m in the area I will return!

We popped in for a quick all-day breakfast. It took around an hour for the order to be taken and food to arrive at the table, although they weren't busy. The place was dingy and dowdy.

What a super place this is! Delightful service, almost “quaint” atmosphere and delicious, freshly-made sandwiches at very reasonable prices. One of our friends opted for the home-made soup of the day and pronounced it excellent. Lovely place to hang out.

Teníamos hambre y hace algún tiempo, tomamos café y pastel aquí y ahora tuvimos la oportunidad de comer aquí.

Solo necesitaba un poco de tiempo para mí y estaba tan feliz de haber tropezado con este lugar.

Located just opposite Hamstead Overground Station, this delightful home-run cafe is quaint and perfect for a stroll through the Heath and up to Parliament Hill. The owner (Polly?) is charming and really cares. Home cooked food. Lovely rustic charm.

Happened on this by chance. Excellent spot for tea, toasted sandwich and cake. Really friendly and welcoming. Menu has lots of hot dishes and full breakfasts. What’s not to like?

Great welcome just around the corner from Keats House. Very friendly and obliging, making room for our large group on a Sunday afternoon. Fast service, plenty of choice and very good value for money, especially in Hampstead. Would definitely visit if in area again.

I had some hours to waste nearby so after a good stroll around working up an appetite I wandered past this place. It was mid afternoon, I was hungry and had the urge for a full English breakfast so that’s what I had. Very amenable friendly gentleman and lady behind the counter, I gave my order and was invited to take a seat. The food arrived quickly two poached eggs bacon sausage mushrooms tomato toast pot of tea, butter and marmalade and a coffee to go all for a tenner! The decor is getting on a bit and as others have said the place isn’t spotless but has character and a friendly unpretentious feel. If you’re a fussy ponce who places style over substance then go somewhere else where you might get charged twice as much. The food was great, the service was like being in someone’s home, old fashioned place with an old fashioned welcome and I wouldn’t hesitate to go back. Thanks.

Polly’s is a small independent cafe serving coffee, brunch and light lunches. All home cooked and tasty

Visited here for a quick drink. I was attracted by the vintage style. The lady working here seemed lovely and friendly. It was really unpretentious and quirky. The only down side was that it didn't look too clean. The toilet room wasn't the best either. All it needs is a good deep clean throughout and it would be fantastic!

Had my work time lunch here yesterday and it was such a lovely experience from the friendly service to the cosy interior decorations.

Tuve un almuerzo ligero y un café en Polly's cuando visite Hampstead. El interior es encantador, y la gente que sirve (que creo que eran los propietarios) era muy agradable. El almuerzo fue justo, y el café muy bienvenida, así que en general disfruté de la experiencia, y probablemente será la próxima vez que esté en la zona.

Hicimos un desayuno inglés rico,bastante bien de precio y con una cantidad bastante decente.Y el trato tan amable,el servicio en la mesa e incluso un poco de conversación con la pareja de edad madura que parecían ser los que llevan el negocio hizo que pasaramos un tiempo muy agradable. Repetimos algún otro día después para tomar café (muy bueno,por cierto)

Pedí tarta de manzana y crema pastelera y una pantalla blanca antes de ir al baño. Tenía yo usaba la loo antes de pedir me hubiera entramos directamente. Este lugar necesita una visita de EHO. También la higiene de los alimentos página estándar. El servicio era lento. Si quieres pagar con tarjeta de crédito te cobran por ello.

I only had beans on toast and tea, so can't comment beyond that re dishes, but it was good value, the guy was charming and tea was 'proper' loose, not bag and served in a teapot - not a cup, now sadly more the norm. A welcome place after big London hike.

Lejos de la bulliciosa Londres, después de visitar "Kenwood House" y bajar paseando por "Parliament Hill" hasta "Hampstead Heath", nos encontramos este auténtico y británico "Tearoom" con un pequeño menú de comida que resultó bastante bueno. Sobre todo el precio y en relación con la calidad ofecida fue excelente. 17,40 Libras por comer, incluyendo cerveza, te dice que ya no estás en el centro de Londres.

Lo único bueno que puedo decir sobre este lugar es que dos familias nos las arreglamos para conseguir una mesa en un día soleado. La comida era espantosa, frijoles horneados, tocino frío frío, duro revueltos no comestible sandwiches de aguacate. Hay 5 cafeterías cerca de...

Lady who served us was excellent very caring for my daughter who was poorly we were going to the royal Free ,customer service from her was fantastic , food, well thats gone down hill salad was very wet and soggy , food used to be very good here we have been coming here on an off for last 13 years and i dont think in that time it has ever been cleaned counters were all covered in brown grime place is really tired i was itching to get up and start cleaning .The reason we come here was i dont like the money making rip off chains and like to support the independent trader but will not be visiting again sadly you have lost a customer , all it would take to put it right is to CLEAN IT ! hot water and soap dosen`t cost much and elbow grease is free.

Disappointing to say the least, not shabby chic but downright grubby (toilet please!).Ambience may be pleasant but at a cost, 2 meagre bagels with coffee at a staggering £15.Come on Moshe, make Hampstead proud!

Average and no frills cafe. Very friendly service but I wasn't very keen on the sandwich and soup I had there.

I personally can't stand Starbucks which is why Polly's ticks all the boxes for me!Great coffee and snacks including all the favorites. Helpful and friendly staff make such a difference from the likes of Starbucks. A firm favourite for sure..Great view of the heath..

Stopped for lunch before visiting National Trust properties.Plenty of seating and a varied menu at very good prices.Something for everyone. I had a chicken, avocado and tomato sandwich and a smoothie that is intended for those with a hangover! I didn't have a hangover but the fresh apple, strawberry and pineapple smoothie was lovely.Great coffee and delicious cake. The waitress was lovely, friendly and helpful. Thank you!

The lady who served was really nice. Coffee, tea and carrot cake was good. Surroundings are basic nothing special but clean. Over all fine if you need a quick cup.

Great breakfast in this retro cafe, chilling outside Hampstead Heath. Will definitely visit again despite passing an awful lot of cafes to get ther

First can I say how much I love Polly's. I have been coming here since I was a child and I love the fact it has changed so little in all that time. It is a little haven of constancy in a city which has changed dramatically. The owners are delightful - warm and friendly - in stark contrast to rude and offhand Euphorium which is close by. The food is good - lovely breakfasts and sandwiches, nice cakes and ok coffee. BUT - just recently I have been really saddened to see it looking not just comfortably shabby but quite grubby and really tired and last week I felt I couldn't bring friends here and reluctantly went to Euphorium instead. Can I humbly suggest a spruce up? NOT a big redesign - but just a clean and freshen? And maybe better coffee and wi-fi? As the last reviewer says, it would be really nice to see it up its game. Its a bit of old Hampstead and it is precious. I don't want to lose an old friend - it would be lovely to see it looking smart and rejuvenated.

Sp, I really wanted to have coffee and cake in this indie cafe. A nice change from the usual suspects. Cake was tasty, coffee certainly OK. however it felt so dated and a touch underpowered. Sorry,.. owners really nice. Any chance of upping the game a little. We really need some places like yours in the area.

We came across this little Gem after a long walk across Hampstead Heath so welcomed a sit down and a spot of lunch. I opted for the club sandwich with a twist and was very pleasantly surprised at the result. I won't give away what the twist is! You need to go there and find out for yourselves, you won't be disappointed! I also had a pot of tea and this was served with a tea strainer (yes you heard me correctly) which was great, and the loose leaf tea made an excellent cuppa! Will be back there again soon after another excursion across the Heath - can't wait!

Its been here for years. Lots of character as everyone says. All the newspapers and mags are here and there is space to spread out and relax. So unlike the crowded 'Chain' cafes around here. Very friendly by the long serving staff. Choice of drinks are good. Tea and Coffee are excellent and nicely served.I always wonder why they dont seem to upgrade the menu or have a special. Does it ever change? However this is an observation not a criticism. Famous people? Well yes some, but they do not come here to pose. And outside tables. Also nearby in Keats Grove is the Community Library in a wonderful historic building do look. Its next to Keats House (Keats the Poet of course) itself worth a look.______

Good old Polly's it's been around for a while and still going. It's a greasy spoon with a touch of style. Even thought that it is old and tired. Had the full English breakfast which was as expected greasy. The latte was ok but the fresh juices were excellent and worth having. I would say it's like going to visit a great aunt and having her home made breakfast.

An old style cafe which is full of surprises. Seating for many as you work your way past the counter and through an arch. Quick service throughout. Fresh and tasty sandwiches with a bonus of hot, strong tea made to perfection with leaves not bags! Such a great place to see some of the area's characters. Well worth a visit!

We love Polly's- it's a real home from home! The food is good and excellent value -especially like the vegetarian pie - the atmosphere is great, and the service friendly. You can sit in the window with a coffee and the papers ( provided) and watch the world go by...and, being in Hampstead, you never know if a famous face is going to pop in...

This is a great little coffee shoppe for breakfast or lunch. Food is fresh, prepared on-site. Staff is friendly and helpful.

Sadly to say that Polly's is no longer the place it used to be. We have been going there on Sundays for years, dropping in for a coffee (or a fabulous Pollytonic) and bites to eat after walking on the Heath. But during the last few months the service has been sliding downhill and the coffee has deteriorated, tasting a bit wishy-washy. The croissant, left on a table for us to assume was ours (not very busy there today) was served with marmalade. It was not a good croissant and it would be good to have the choice of jam or marmalade served with it. It's not as if they were rushed off their feet. There was a man sitting in the corner eating his own packed food, and left the newspaper in a horrible pile No-one noticed! Come on Polly's, there's a great opportunity there to have a small goldmine. It's good to go to somewhere that is a lot calmer than those phrenetic chain cafés but some decent coffee and some good service with a smile and a welcome goes a long way! Please don't waste away, we've enjoyed your little café for a long time and hope for some better experiences there.