Poachers in Shropshire

Just had a meal here husband had Rump of lamb 3 very small slices for £20.99!! If that alone wasn’t bad enough, I had Scampi & chips when it first arrived chips didn’t look great just over done. Tipped scampi from the dish & peas from the mini pan. I asked for mayo & got an almost empty bottle. I opened top any scooped up mayo from my knife so just got on with it! However after eating 2 pieces of scampi I was disgusted to see a black hair about 1” long. Called waitress over who advised Chef ‘was blond’ I advised that it couldn’t be me as I have long grey hair & hubby is almost bald! I was offered a replacement but I do not like to eat when everyone else has finished so refused, I was given a refund of my meal so I guess problem sorted!! I’m staying in Foxtails opposite so sadly won’t be back such a shame for the campsite but a lack of care hurts all small businesses.

Was served by Sophie and josh who were absolutely lovely! The atmosphere was absolutely wonderful outside by the river.

Awful service. Lamb uncooked. Food like warm and nit worth the money.

Ordered food yesterday at 430pm waited 2 hours for my roast to come and it’s was cold. I complained to staff so she came back and she said is go to manager . So no manage came to me as I didn’t know them. Poor service cold food now my stomach feels off

The pub was incredibly busy being a bank holiday weekend and was pretty much at capacity inside and out. Despite this the manager and her staff were superb. No issues at all and good food served up.

Just stopped off for drinks 🍸 and 🍻 out of three pubs we tried that afternoon this was definitely the dearest by far, glad we only had one.!!!!

Same as last post about the fish and chips. Very dry and should have been described as fish chip and pea. Nice setting , staff very pleasant and helpfull.

I had a really good experience coming here with my family on the weekend for the Sunday dinner, it was absoutely delicious and I was served by the lovely Sophie who couldn’t be more helpful if she tried, I’ll definitely be back. Thank you

A good pub offering a nice range of beers and some very good food. The pies are as excellent as claimed. Friendly staff and most items available even at a busy time. Highly recommended

Not been here for years, had a makeover and new menu but very disappointed. We were not told there was a standard 1 hour wait and it wasn't busy. Seems strange when you can only book a 90 minute slot. The food was way over priced for what it was. My wife had the Beef roast at £17.50 and when it came it was lukewarm and not much of a portion. Only 2 blades of beef which didn't taste of much. I had Lamb rump and a pie. Worst lamb I've ever had, couldn't even finish it. Tasted of nothing, asked me if I wanted rare or pink. Should have said well done as I couldn't chew it at all, fat wasn't rendered down and my knife couldn't cut some of it. Pie tasted of gravy and mint but not lamb. At £20.99 I felt a little ripped off for the portion even if it wasn't tough as old boots. Don't like to leave negative reviews but really was poor.

Sophie was very helpful and kind, great service

Our waitress Sophie was very helpful and kind, great service 😊

Indy our waitress was amazing! Food was delicious! Had a gluten free menu which was fab and Evan the chef came out to reassure us! Lovely canal to look at after our meal, 10/10 will be here a lot more!

Stayed overnight in my Motorhome, couple of pints, a nice meal and stroll along the towpath with my dog, good times.

We had a lovely meal Friday evening, fantastic food and wonderful service from two lovely young ladies, Elisha and Chloe. Will definitely be coming again

Lovely food, great price and lovely service

Lovely pub set in amazing grounds. Highly recommend

Called as passing, staff attentive, but service really slow. We had the sea bass which was quite nice. Coffee saucer stuck to table!! Generally place needs a good clean. As for the toilets…disgusting! The seats were broken and generally all was run down. Facelift required for sure

Went for Sunday dinner at tea time. Had run out of Sunday dinners so reverted back to normal menu - no steak available. The menu was very limited. Asked for weekday menu but told it's not available. 14 year old had to have 2x children macaroni cheese @ £6.50ea because an adults version was not on the menu. Needless to say, we will NOT be going back. My review was based on a visit to the Poachers on the 6th April 2025

Had a lovely meal last night the 4th time this year could not fault it, staff very welcoming, stayed in our motorhome overnight free as we ate and had drinks in the pub. Deafo will be back cheers

A nice place to eat with good food and beer.

Honestly it is probably our worst pub experience, the outside of the pub had loads of glasses left on tables, the reception on arrival was awkward and unfriendly, it felt like we were an inconvenience. Told that food was an hour's wait even though we had pre booked. No clean table available on arrival... Ordered drinks and food at bar as requested, pay in advance and asked for a tip even before we had been served. Used the app at the table to re order another round of drinks, after 15 mins I had to go to the bar to collect our drinks that were sitting there on a tray. Food was average, nothing memorable. Sorry to leave you this review as I'm sure you have good days, this was definitely not one of them.

Nice atmosphere, lovely beer garden and food, gorgeous setting by the canal. However, service was very slow. Staff were lovely. Possibly understaffed or needed more direction maybe as plates were often left on empty tables. Chicken starter dishes were lovely, garlic focaccia needs improving. Burgers are really good!

For what little food i received it tasted good but I ordered from menu and was served kids portion, Service... What service had to self serve everything and took close to 2 hours to get 3 goujons and a fistful of chips... Honestly avoid just dissapointing

We had I fish and chips,when it came to the table we thought whoow, when opened up it was all batter and dried up fish with 12 chips on the plate. I had seabass they were small and dry around the edges and 4 prawns on the top, and we had to wait 45mins for it, so for what we got, it was very expensive.

On a canal boat and ate here a few times on our trip and was always met with amazing service from Lee, Nardia & Ellah. They made us feel welcome including the dogs & the food was lovely! Would recommend a visit

The food was lovely , staff were very accommodating and friendly!

Went to the poachers few days ago for some lunch with some mates and sat outside in the sun, Service was good when ordering, food was greasy and tasted great, overall a nice pint and nice food and service

Went to the poachers for some lunch and sat outside, fish was lovely and tasted great, service was quick and staff were friendly even though they were busy

A great meal and a nice pub. Will definitely visit again.

Ordered on the app. Waited 25 minutes for drinks. Went inside and got them myself in end. Took 45 minutes for food to arrive. Was just going to go in and ask when it came. One piece of Garlic bread with cheese was overcooked to the point it was inedible. The kids burger was also overcooked. We were there that long we didn’t bother waiting for ice cream as our child was getting agitated and bored

Poor food, they were advertising for chefs, in fact anyone - students.. who could work in the kitchens and it showed. Very poor quality / prepared food.

Been to the Poachers a lot before it was ‘refurbished.’ It looks exactly the same but the food and service were much worse. We came for lunch and due to some confusion we ordered some starters and they believed that we were ordering off the lunch menu. This led to my daughter’s soup and some mushrooms which I didn’t want arriving without the rest of the food. I tried to clarify with the waitress that more food was due to come to the table and she said she’d check and literally never came back to me. One of the other waitresses asked if everything was ok and I explained about the mushrooms and she explained that was her mistake. We then waited for over an hour for our actual food to come being ignored by the waiting staff when I tried to clarify. I asked one of the staff sit staff to actually come over and explain what was happening as she was avoiding our table and we were being ignored and she was just overly defensive, rude and unprofessional, given she’d told me over an hour ago she’d check about the food and never came back to me. The food was bang average and not worth the wait. The wait from the ‘starter’ of my daughters soup and the ‘main’ of as over an hour. I had ordered the food to come all together and actually pointed on the main menu what I wanted but staff argued with me that it hadn’t gone through as that. I still think that’s an excessive wait between courses. I was told it was ‘busy’ but it wasn’t I think the correct term is understaffed. It used to be good there, but I wouldn’t go back, we had planned to go for a walk after lunch but it ended up being such a long wait we couldn’t.

Although they seemed very busy an potentially short staffed it didn't feel like we were waiting to long for our food or drink order. The table service using the QR code worked well and all the staff were very friendly.

We wait for our Sunday roast one and half our because in the end when we ask about our foot nobody take to the kitchen our order🤦no explanation for Us

Awful. Booked online for a Sunday meal 3pm - 5pm. Arrived and our table wasn't ready. Told to get a drink and wait. Ordered drinks at the bar and lost the top 1/4 of a pint of Guinness to the drip tray as it was handed over by staff. Had to ask if our table was ready only to discover they'd forgotten about us. Ordered our food and waited an hour between starter and main.Watched a member of staff put out cutlery on every table but ours. Had to ask. When main meal arrived, a beef Sunday roast, the food had obviously been sat under the lights for too long. Over crispy potatoes, over seasoned cabbage ( pepper?) and Yorkshire so dry it crumbled. My daughter who has ordered Beef got a slice of beef and a slice of pork?! By this time we were so hungry, we just ate it. Decided not to order a pudding as the service was so very slow. Pitied the lady who has just arrived on shift at 4 and did her best to pick up the slack. Overall shoddy sub standard service and food in a now tatty looking pub with only a couple of staff there who care. Even the water bowl for the dogs was empty! Don't bother going. Such a shame. We weren't the only ones who had this experience today. When you work really hard for your money to be able to have a treat with your family and this was the experience...gutted. Drive on by Folks.

Disappointed. Pre-booked a group of 18 in for lunch. Pre-ordered all meals on the Monday for Thursday lunch. Obviously didn't check and contact the organiser as one meal wasn't apparently on the menu and bought out a substitute without consulting customer. Left one order off and the person had to wait 20 mins before his meal arrived. Plates half collected. Pre orders of sweets took another 30 minutes to arrive. Managed to get substitute meal taken off the bill. But all in all very disappointed as a group we have used this pub before and we're well looked after but we won't be returning.

Went there at 7pm and told food was stopped. At 8pm the bar was calling last orders. This was 16th Feb 2025.

Stayed in our van. Nice pub, right next to the canal. Staff were really nice and smiles all round. Decent selection of beer for a Marston's pub and prices not bad either.

After we'd visited late 2024 we vowed never to return because the place was just chaos. There was no meet and greet, so people were just barging in and choosing whichever table they pleased. There were insufficient bar staff who couldn't cope and refused my discount voucher as emailed from Marstons and the selection of beers was dismal. In fairness our meal was acceptable, although marred by the "cattle market" conditions. However! When in the area on 12th March last, we thought we'd give it a second chance. The same absence of meet and greet existed and there was no sign of staff anywhere although the were several parties dining and drinking. We waited for a full 10 minutes, still no signs of either bar or serving staff, so we left. Sadly I can't comment further on our 'Poachers' experience, no food, no drink. Bitterly disappointed. There will certainly be no third visit until we hear the pub is in new ownership or management. With apologies, Paul M.

Both the service and the food was great, made to feel welcome

420 walking for a charity. We arrived at 11.30 am. 1 person behind the bar and not serving fod till 12pm. Didn't wait to be served. Won't be calling again.

The location is wonderful. I've had great meals with the family here. However, none of those have been in the last 6 months. They are incredibly understaffed and it definitely shows in the quality of food served. If you can wait an hour for food that is. The staff they do have are so friendly and such hard workers. After 4 bad experiences in a row now, I will not be returning. So many places near by that are much better. Very disappointing mother's day. I should have left when I saw my prosecco being watered down because she was too busy to open another bottle. I didn't say anything because she was truly working so hard to try and serve all the people waiting being the only person on the bar.

Was a lovely clean area with amazing food options, staff was very friendly - especially my server India who was an absolute delight and couldnt fault her :) 10/10 would come again

Lovely atmosphere, amazing food, friendly and helpful staff 🤩

Called past after a day out at the NEC , for a meal, looked half empty plenty of empty seats, and the girl said that they were not taking walk in meal orders, so I will not be going there again, one pub crossed off my list,

We had to wait over an hour for food. There were only 9 chips on my plate.

Lot of deep fried food ! Better when visited years ago.

Customer service is the worst my wife and I have ever encountered either here or abroad. However, I don’t blame the front line staff, who it would appear are consistently understaffed. Whoever actually manages this establishment, needs to learn some basic lessons in customer service and attention to detail. Thats assuming of course they are capable of doing both!

Went here for my birthday treat in March 2025 whilst on holiday in Gobowen. We were greeted with lovely welcoming staff Nardia and Hollie. We go here because I am coeliac and they do a gluten-free menu. They are also very accommodating when there is something on the other menu to see if it contains any gluten. They even bought out my meal separately so as not to cause any cross contamination. This reassured me that they knew what it meant to be coeliac.

Staff were lovely. Food and drinks arrived in good time and starters and mains were really lovely. Pleasantly surprised as sometimes it can be very hit and miss. Will definitely be back again soon

Ordered food at 19:05, which didn't arrive until 19:50. Food had seen considerable time under a heatlamp as veg and gravy had started to dry. Chips were dry and overcooked. Asked if we wanted a sweet, got the menu but nobody came to take the order, gave up went home. Very disappointing.

Excellent service, all staff were very helpful and friendly. Food was fantastic.

Friendly atmosphere and busy on a Friday night. Food is average and feels like it’s from a chain menu. Service needs to improve. Their app for ordering at the table didn’t work so we had to order at the bar. The food took at least 30 minutes to arrive and had clearly been under the salamander for a while. Food itself was okay but suffered from the extra time under the heater. Portions matched the price.

Only one person on bar - very slow. Beef overcooked, dry and tough. Service could be quicker.

Just had the worst customer service experience. Ordered two Sunday roast meals both came with no Yorkshire puddings I pointed this out to waitress who replied we've run out they should have told you when you ordered, "they hadn't "it was the manager that took the order then as I was tucking in I realised that we had no carrots also on both meals so I called a different waitress over and explained,I'll tell the kitchen know was the reply. We finished our meals still no carrots had arrived so I went to the bar and asked to speak to the manager tuned out it was the lady that had taken the order who said she didn't know at the time we ordered that they had ran out of Yorkshire puddings and hadn't been made aware of the missing carrots.I pointed out that she should have came over to the table and asked if we wanted to order something different off the menu and not just hope we wouldn't notice and the waitress was new who I had spoken to about the carrots and to be fair she did offer a refund on the meals. I refused to accept the refund as I feel some people do complain about nothing in order to get the meals for free I'm not one for complaining but felt I couldn't leave without saying my piece and letting them know it's not acceptable to just try and fob people off.I think Marsdens as a company need to do some serious customer service training.

2nd visit this year March 2025, 1st visit over an hour wait for any food but food was good, 2nd visit over an hour wait for any food, food was shocking, service was shocking, we definitely will not be returning, it wasn't even that busy!!

Very quick drink service, used the qr code very easy and straightforward. Definitely come here again and I love that we can bring our dog. All servers were polite and quick to get anything you need. It's was a really nice experience and the food was lovely and have enjoyed it.

Pretty awful experience at Poachers today. And not the first time I've been where they're clearly very under staffed and have zero ability to communicate with their customers. We placed our order at 3pm and only received our mains at 4:30pm after asking where they were. Admittedly the starters were very nice. But the mains were subpar at best. Two of us had the roasts - we had to ask for things that were supposed to be on the plate and it felt very much like we'd been given the dreggs of the day. Dry meat, potatoes like cardboard, no real flavour. One of us ordered cheesy garlic bread which was as hard as nails. We all left feeling frustrated and disappointed. This place isn't cheap, and for £30 a head we'd expected a lot more. No offer to comp anything or even a free drink either. Staff were unfriendly and just seemed like they didn't want to be there. Plenty of better places to go in the area.

Waiting to long for mains and the food when did arrive was overdone. The pie i ordered was so overcooked that I couldn't put a knife through it.

Urgent staff training required in positivity and manners

We waited over half an hour for our order, which was just one prawn cocktail. When it arrived it was presented well, however it was tasteless and the bread wasn’t very fresh. The only saving point was the waitress did apologise for the delay but that was only when serving the order.

Excellent service from everyone, we were welcomed warmly and shown to our seats. We were asked by a member of staff if anyone had allergies even before we raised the fact my wife is coeliac. This was not an issue and it was dealt with courteously and professionally. Our drink order was taken promptly and we were given the opportunity to make our choices from the extensive menu. Our waitress was very warm and friendly and took care to make sure that she had our correct order, especially when she was dealing with my wife’s dietary needs. The food was fresh, delicious, hot and very generous. We were all very happy with our meals. When it came to paying both my wife and I are Blue light workers, we had asked if they were part of the scheme prior to ordering and we were told that they were, our discount was applied to the bill with no problem. In summary, what a wonderful experience and we will be back. I have already recommended you to friends and family.

Lovely pub by the canal. Has seating outside, some of which is covered,do good in most weather's Food is good and the staff are friendly, patient and helpful.

It was a clean, well maintained establishment and the decor was up to date. The staff that we dealt with were helpful and were approachable, The food was as expected and our booking of 6 people were all happy with their chosen food items.

Seated in an area with dogs despite booking the dining area. Did not have one of the drinks ordered and did not refund the difference in price of the alternative. Took 45 minutes to come out and tell us they did not have enough of one of our food choices and another ten minutes after that to be served our food. Steaks and lamb were massively overcooked. Accompaniments were not as described on the menu and meat and veg looked and tasted as if it had been kept warm for a long time. Noone came to check on us to feed back so we left with our food mostly uneaten.

Carvery's were obviously warmed up on the day, burgers were frozen and cooked again and were very dry, since new ownership it seems it’s lacking, overheard a few complaints about food in the 2 hours we were there

Having been going to the Poachers for many years, we had a very disappointing experience today. My mum and I were 12 minutes late for our booking. Admittedly we were late but when you are trying to help a disabled person, things don’t always run to plan. Mum having struggled in to the restaurant, we were told our table had been given away which, given how comfortable the other customers looked at our table, must have been done within minutes of our booking time. So no grace period - clearly just focussed on bums on seats rather than customer loyalty. Yet the online booking system was showing free tables all afternoon. Fortunately we discovered the delights of The Queens Head near Whittington and will be going there in future.

I have been to this restaurant in previous years, and have been met with good customer service and well cooked food. However, today I have sat for a meal with 6 friends to be greeted with a bad attitude from staff. I have had to send my meal back on 2 occasions because they have not cooked my food to my request. I also was served food in a dish that had remains of previous food stuck to the side of it. I requested to speak with the manager, who then said ‘I can take the amount off your bill if you don’t want the food’. As if I was going to keep a poorly cooked steak, with dirty cutlery and crockery and then pay £22 for the privilege. This restaurant has dramatically gone down hill, and it is a shame. I will not return as I have done before.

Drinks are very expensive. Food average . Small portions but the place is clean and friendly, although not really busy they were turning people away if they hadn't booked.

Haven't been here for a while and was very disappointed today. All the food was cold. Ordered the roast dinner and had to ask the waitress twice for stuffing and then crackling which comes with the meal. Gravy was wishy washy and had no flavour. Knifes and forks dirty so we had to clean them ourselves I'm sad to say that I don't think we will be returning in the near future

I have eaten here on numerous occasions and could never fault it. But this time, the food was overcooked to the extent it came on my plate black. My starter of Halloumi fries consisted of 5 small fries at the price of £7. My main was cauliflower wings on a flat bread. The cauliflower was burnt to a crisp. And my chips were overcooked. We ordered our food at 5 and finally got it at 6 considering the place was very quiet. So disappointed 😞

Didn't get past the reception at the door. Asked if there was a table for 3 to eat was told no so asked if we could just have a drink. Was told no . There were no table free yet a whole room of tables at the back was empty.. good luck to you if you can turn away paying customers in todays climate. This was yesterday . 19th feb 1.45 pm

It was a shame there was only one cook in the kitchen on the day we visited. An extremely long wait for food - party of 4 (we were advised of the 40 minute wait - but it was way longer) They recommend the steak medium rare which was ordered and it was medium well. It was returned and the replacement was perfect. The waitress/manager was extremely rude. No beer on draught. Only americano coffee (Coffee machine not working) Would I recommend - no. Would I visit again - no. To add insult to injury they overcharged us for the meal!!

Great pub a food, cold day so were great full of a whisky and a sit down👍

Walked in - spoke with the lady behind the bar - walked out Not the most welcoming Took our custom elsewhere Shame really looked a nice pub and there were 3 cars of us in convoy

Terrible service, so bad we were due to re visit for Sunday lunch, didn't bother as didn't want to spend our hard earned cash in this venue

Excellent service good menu’s although vegetarian could be improved but still better than most

Celebrated our wedding anniversary here and everything was perfect. Juicy steaks cooked to perfection lovely desserts. Staff Sophie and Nardia really looked after us and made us feel special. We will definitely visit again. Thank you for making it a memorable evening. 🥂🥩🍨 xx

Service a bit poor but very small portions for the price they charge lager is over £6 a pint wouldn’t return

Daughter B'day lunch. Only two staff front of house, barman and a waitress (both great and coped well with steady stream of customers) where in past there've been two-three waitresses. No ales on draught which set my alarm bells ringing. Thankfully Guinness on tap. Food and drinks arrived fairly promptly. There was a wobble when 3 of our party wanted desserts which never experienced before, 'short staffed!' but we'd already sensed that. May revisit for drinks in spring/summer.

Looks lovely so thought we would visit! they seated the ones in front of us and didnt even acknowledge us and left us waiting by the door for another 5mins whilst he went to the bar to serve drinks… poor set up clearly understaffed !

Brilliant as-hoc visit exceeding expectations

Nice afternoon lunch but so so cold inside. Didn't ammage any hot water in the toilet either

Only had drinks. Friendly staff and nice atmosphere but the palce it's self needs a damn good clean!

We are regular customers and always think of you first when we want to go out. Fantastic food, reasonable prices, friendly efficient staff, beautifully decorated venue, thank you <3

Petty, pathetic and rude management regarding booking of tables and seating, by Lee......a sad little man. Waiting staff, mainly girls, were very friendly and attentive and food was fine. Had to ask for cutlery and when we all wanted coffee after our meals, we were told they had NO MILK ! ....not very good for a so called restaurant mid evening.....once again down purely to bad management, not the pleasant waiting staff.

We booked a table for 2 here at 6pm me and my.partner to enjoy a nice meal why we where caravanning without the children, When we arrived the front of house huy said he couldn't find are booking, we stood there he didn't say anything and it made us feel uncomfortable like we where a problem, Then we where taken to a large table in a corner (only 2 of us and lots of lovely seats we would of preferred, So to begin abit disappointing!!!! HOWEVER The lovely young waitress on the bar took are order for drinks and kindly asked if we would prefer one of the nice 2 people tables by the window PERFECT!! HER SERVICE WAS AMAZEING we had halluomi starters and 2mixed grills the food was absolutely beautifully we really did enjoy it and to end the evening we walked out happy !! Recommended but maybe abit more of a warm helpfully welcome would of gave 10 🌟

The pub is lovely. Food was great, if a little slow from time of order to the table. Had a feeling it was understaffed as there was only 1 girl doing everything, bar, table service, seating, clearing up and taking payment.

Very friendly staff. Helpful and not 'intrusive' (not TOO helpful!). Food was good and came in good time. Oh, beer (Pedigree) was good too. Plenty of space to move. I've been to the pub before and have to say that as a 'space' it's rather too open and airy for my own tastes, not especially 'cosy'. But I think that's not surprising with the general style of the building. It's not the sort of place I'd choose as a 'Local' but I'll go back now and then.

Enjoyed a lovely meal with the family. Food was delicious and from the welcome to the end of the meal staff were kind and attentive. Definitely going back.

£5,95 For a Guinness. Cheaper in London. Had a roast dinner. No greens. Never seen a roast dinner with no greens. Not even a pea. 2 large Cold carrots took up a lot of the plate. 1 tiny dried up hard parsnip and roasts and purple cabbage and a yorkshire. Meat was nice. Was asked if I wanted any additions like cauliflower cheese. I replied as it comes. If your running short in the kitchen. Use something else. I did tell the waitress. When I paid nothing was said. Won't be returning. Wouldn't recommend it. Wasn't many in the pub and it was actually cold inside. They must rely on passing trade and walkers.

Piping hot food on warmed plates, with great portion size and meals were very reasonably priced. Warm and friendly service. Definitely recommend!

Well where do I start arrived on time our table was not ready so had to wait in bar area finally we sat down after 15 mins we had to get our own menus finally got the attention of a member of staff placed order after an hours wait we had still not had our starters asking a member of staff and she was quite rude to me basically having a go saying we have to wait for nain course to come out as other people are ordering when I finally got a word in and said to not mains we want its our starters we have waited an hour she soon retracted and went on to apologise and would get our starters after there mistake starters came out and I can guarantee they had been microwaved the batter on calamari was soft not crispy the only starter that was OK was the pate 3 out 4 not good finally we got our mains which were very sub standard the chorizo truffle mac & cheese was dried pasta chorizo and no cheese sauce looks like this had been microwaved as well seabass was just awash with peas hardly see the seabass the table next to us also said they were served there mains and had not had there starters it was not ad though the place was busy plenty of empty tables and staff were turning people away at door we booked in advance as to have no disappointment we dined on Saturday 18th January and will certainly not be returning or recommending your place as we were very disappointed with everything victoria denson

Good service this time food was good but could do with a bit more variety

Lovely place next to the canal. Had a great meal with the gammon, egg, pineapple and chips followed by the cheesecake. Sorry, started eating before taking the picture. Then went for a nice walk down the canal to burn off any calories.

We went in for a few drinks and a snack. Can't complain, did the trick. Staff were pleasant.

Good but definitely needed more staff to take the pressure off the two guys working hard.

Booked a table for 4 in the restaurant. Had to wait 3/4 hour before anyone came over to us to take drinks or food order. Just seemed to be 1 waitress who although very pleasant was extremely stressed. Then had to wait an extremely long time for our drinks. 3 food orders arrived and 1 had been forgotten so 1 family member ate after we had nearly finished. Incidently this happened to me back in 2023 when my order was left off. Food was obviously frozen. On arrival we were told no steaks or fish meals due to delivery problem. That can't be helped but a phone call in advance would have been good as 2 family members are steak eaters. Definitely lack of staff and sitting opposite kitchen there were a few youngsters in and out, no catering clothes, beards, hoodie and joggers. No complaints re cleanliness though on table or food hygiene. What was meant to be a family reunion turned out a disappointment. I will not be returning.

Ok it was Christmas Eve but it was not busy. Lovely young girl seated us and took our order then we just seemed to be forgotten. Waited for a good 45 mins for food and nearly walked out at one point. I had to go and ask another staff member where our food was and she acted like I was being a real inconvenience, then it just appeared as if it has been sitting under the hot plate for ages. Food tasted good but we weren’t asked how it was, nor if we wanted a dessert, in fact, never saw the waitress again and had to go and ask to pay. Standards have dropped here so won’t be rushing back.