Based on 2 opinions finded in 1 websites
Based on 2 opinions finded in 1 websites
Nº 1480 in 1604 in Newcastle upon Tyne
Opinions
An enquiry to book a private lunch function for 80 people was met with a refusal to show me the private dining room ,give me sample menus and discuss the bar arrangements or indeed discuss anything.about the booking which would have grossed the hotel about £8000.I was clearly expected to book and then experience the faded glory of a hotel which 30 years ago was the best in Newcastle.I wouldn't touch it with a barge pole now.
ricky tocher . 2022-09-01
MORE AT Google
Absolutely awful service. We were given a set menu, half the items weren't available including a dessert item that was dished out as kids ice cream instead of the actual dessert with staff claiming they didn't have the actual dessert available. The sides were brought out about ten minutes after everyone had eaten their meals. The chicken burger was nice but came with a kids serving of chips. Staff blamed a busy kitchen for their poor service, however we were one of only 3 tables eating at the time. Awful, service with disgustingly over priced food. Won't ever dine here again.
Daniel Turnbull . 2022-04-18
MORE AT Google
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Opinions
Lovely place and i would highly recommend especially if you like your sweet treats. The macarons we fabulous, some place you go you dont get a good filling these ones diddnt disappoint. Staff also very friendly and the arrival from the duty manager was very pleasant we will be back soon
4 Opinions
Please avoid frustration. On the signboard outside, they claim any pizza is for a half price before 9:00 pm. But once you are in to buy, they will charge you full price. I asked the owner for an explanation, he has not had an answer but mumbling. I would not recommend
1 Opinions
Disgusting service never arrived and the manager didn't seem to want to help at all and lied . Waited 2 hours for food which never arrived. Truly terrible and tbh wouldn't trust them to send the correct and clean food .