Plant Cafe in Suffolk Coastal

We called intending to have lunch, nobody welcomed us, we sat down and were ignored. Waitress passed us four times. Eventually I asked and was told we had to order at the counter in a narrow space by the door. I said some information signs would be helpful. I was passed two menu's without any apologies by I presume the owner? We decided not to stay and had a lovely lunch in Gobbitts yard. In fairness the food being served looked ok but the customer service? Sadly lacking.

Its a McDonalds so atmosphere is what it is. The food was ok, service when busy lacks a little to be honest.

Had to wait 8 minutes for 3 wings that were burnt to a crisp. The person serving acted like I was causing nothing but problems for her. Edit: Just found out they're closing on the 16th. Surprised they lasted as long as the did!

After my brother and myself visited many care homes and being a carer in one myself I knew that Alice care home was the one. The manager Rachel gave us a tour and was very impressed with her openness and honesty and said her door is always open. On the day of moving our mother who has Alzheimer’s in we were both so nervous how our mum would be. However we needn’t of worried, as our mum was provided with lunch and introduced to other residents while we unpacked her belongings. The activities lead Penny and carer Emily literally couldn’t have been so kind and welcoming which made the transition smooth. It understandably took our mother a little while to settle which is to be expected but the staff were so supportive and caring to us all which reassured us. Everyone of the staff are wonderful and carers Mary-Beth and Jay have both been fantastic. We are so grateful and happy that our mum is in a safe and beautiful home and is being treated with dignity and respect. The activities and facilities are both excellent and my mum says in her own words “everyone here are just so lovely and I’m really happy here” Well done Alice Grange and thank you. Lynn and Stephen

As far as Garden centres go this one has a huge variety of plants and other bits. It is a bit pricey though, you'd expect more competitive pricing from a chain but you are definitely better off at most of the independents.