Planet Pizza in Wigan

terrible meat order wasn't correct we won't be back

Food is brilliant and price is great

The meat in the kebab box was very dry. Chicken was over cooked. Pizza was soggy like it had barely been cooked. The packaging of the food also smelt damp and musty. Not nice at all

Pizza base was thick and doughy. Undercooked. Barely any tomato sauce. No fresh tomatoes as advertised. Lacking flavour.

i had called the restaurant and they had my food ready but the driver hasn’t set off yet.

it's saying enjoy food I haven't even received my order and no answer when I have rang to speak to the shop

Placed order 17.15 today it's now 19.00 still no food rung them up said on way ya ok won't be using this place again bet driver gone bradford

Always been good food from here but today has really shocking. Food arrived 15 minutes late and half our order was missing. Tried to ring restaurant and noone answered. Half family not eaten, can't speak to anyone - even emailed through their website direct and no call. Shocked at this poor service!

I left a review on a more recent order where there were issues. Turns out the driver forgot half the food, turned up again about half an hour after. Luckily food was hot and of the normal high quality so I'm fixing my review. Good food, usually fast service and affordable. Can't really complain - just need someone to answer the phone 😀

part of my order was wedges with cheese but on arrival I found there was no cheese on my wedges. not really a big issue as I understand the shop was really busy tonight and minor mistakes sometimes do happen

Food is decant but service is shocking. Sent wrong food but won't answer the phone.

Ordered a kids meal pizza and chips never got pizza order wrong just extra chips that I never ordered

put note on saying no mushrooms due to allergic and the calazone still come with mushrooms, had to throw away, waste of money.

Amazing food Low price Fast delivery

No issues with the food delivery and the pizza was tasty. Ordered at 1AM and food came at 2AM within the allocated delivery time for a busy Friday night. The only thing that possibly could have been improved was more availability with answering the phone with order update

Food was cold and was over charged I only received 10 % discount instead of 40%

Shocking service, 2 hours+ still no food, called the place twice (they didnt answer multiple times) to ask where order is and get the generic "its 10 mins away" struggling to understand what I'm saying, joke of a place

Ordered from here at 12:30 am and never received my food. Multiple chances to contact the restaurant made by myself and Deliveroo and no response was given. Shop closed at 1am so I highly suspect that they accepted the order and didn’t finish in time so just left it? No explanation or attempt made to communicate after we left our number on the voicemail. Was made to wait until 3am until we decided to give up and accept the fact that the food wasn’t going to arrive. Unprofessional, disgusting and lazy.

Ordered from here at 12:30 am and never received my food. Multiple chances to contact the restaurant made by myself and Deliveroo and no response was given. Shop closed at 1am so I highly suspect that they accepted the order and didn’t finish in time so just left it? No explanation or attempt made to communicate after we left our number on the voicemail. Was made to wait until 3am until we decided to give up and accept the fact that the food wasn’t going to arrive. Unprofessional, disgusting and lazy.

Not received order? Been ringing no answer

Pizza was undercooked chips were cold

They only delivered half of the order instead of ham and pineapple pizza twisty chips we ended up with chicken strips and chips

Food cold and tastes like it’s been cooked then cooked again, delivery was shocking

mixed reviews nicest food I've had from a takeaway in wigan bar none. BUT delivery took 2 hours and staff wasn't helpful when called also forgot bottle of coke and did not get this delivered.

2 hours 20 minutes still waiting says it’s delivered I haven’t received my food

Always hot when delivered and food is lovely

Pepsi I ordered coke there's always somethink lately so gonna give it miss for bit

Cold food had go out walk round lookin for him binned it was cold

The pizza that was ordered had no tomato base what so ever! gutted because the previous pizza ordered from here was perfect! so not sure if they just ran out of tomato base or just couldn't be bothered to add it.

Donner kebab had no bread with it, chicken wings were cold and chewy with fat on them still. chips were soggy and piri piri sauce wasn't spicy enough

Food delivery was late and we did ring the restaurant but when it arrived it was lovely. Hot and great quality. The 500ml milkshake turned out to be a 400ml yazoo but apart from that and being late. No complaints

Ordered margarita got pineapple and allergic

I ordered several times and they are brilliant with very good quality

excellent service. brilliant food spot on. cheers keep up the good work. 👍🏻🙂👌🏼

waited over 2 hours still no food

BAG OF ******!! Missed off one full kebab meal and 2 cans of drink. Rang multiple times to either have the called unanswered or put the phone down on me... Donner meat was burnt, garlic bread was over greasy and one of us left hungry because off missing meal. Don't not recommend and will be opening a dispute case with uber eats.

the app left me waiting from ''weve got it" so I just had to keep checking my phone ,never updated but the food was amazing

food super delicious and veru big portions. will order again.

no problems as always great food.

put this order in. got the pizza I asked for. but no big bottle of pepsi with the order. I wouldn't mind but its £2.99. can I have the money refunded rather than cause a fuss please.

Food was late and then to top it off it’s stone cold thanks for a waste of money

Next day cold pizza is just as good 😋

Can't tex right now am eating 😂😂💯👍

Ordered from here a couple of times now, I used love this place but then went off it…. The food has gone brill again, does the best chilli sauce and their pizzas are brill

I didn’t receive my order I rang the shop itself & told them and they buttoned me told me to go through my just eat app for a refund also spoken to the delivery driver and he was saying I passed it the wrong address mines no.3 he passed it to no.1

I wasn’t made up with the portion sizes and when queried the staff wasn’t sure if it was small or large but would still take payment for the large portion, I had an hungry child at home so had to settle.

Over 1h:30 of wait, no communication...no proper updates regarding the delivery

Chips didn’t come and order was wrong

never turned up and never answered the phone. shocking.

Left on the front for the cats to eat

speed of service was great, food tasted great too, however left very cross as the driver didn't read the message to driver, asked not to ring doorbell but call when arrived and instead chose to ignore that. very disappointed will not be ordering again for this 1 reason

I always order from pizza planet as I am always happy , today I changed my delivery time from 7 o'clock -8o clock. I rang at 8:30 and they had forgotten about my order, the pizza was just warm and no garlic bread.

Not a problem as always, we'll made and filling hot food. Never had a problem, great service, keep up the good work. Nice one 😁👊🏻

Only a.bit late but its Saturday night after all so wasn't unexpected. Food was nice and delivery driver was polite

Food was stone cold could do with rapping it up I foil

It was nice, a little over done but real tasty food

The food is delicious and the service is excellent

2 hour wait was shocking, phone line not active so struggled to reach them. Shouldn't be open if phone line isn't on Food is standard

No prawns or garlic sauce which I paid extra for Way Too much base sauce in both pizza Chicken was dryer than the bottom of a bird cage. Normally really good but tonight it was horrendous 10pm website said it was on its way. 10.05 got a call to say no prawns so they hadn’t even started making it. We ordered just b4 9. Very disappointed

My food hasnt come whats going on

Never actually got my food I tried cancelling it and getting a refund before the pickup time but they didn't allow me to after I called up

Food was cold and left on the door step no one knocked on door

Forgot to change my address 🤦 delivery driver rang and was kind enough to bring to the correct address. Food was still hot and food quality was perfect as usual. Thankyou

The food is delicious and the service is excellent

Waited nearly 2 hours for food, rang three times. Rude and disrespectful on the phone and several times said they would be 10-15 mins and they took over 3.5 hours to deliver. Myself and Deliveroo were unable to reach the restaurant via phone on several occasions and they didn’t seem too bothered that we were complaint about our order. Once the food arrived it was cold and bland. Most of the order was incorrect and not what we had ordered. The place left our stomachs feeling off and unwell for a few hours with us fighting for the toilet all night. I will not be ordered food from this place again and would not recommend it to any of my family and friends.

Always ordered from here when we lived on Woodhouse Lane, then the new delivery driver put us off big time, food took hours to come and he couldn’t care less. Tried it again as staff are always lovely, food good, not overpriced etc.. glad we gave it another chance and the delivery guy must have been sacked 🤣

Ordered a Mexican pizza which was delcious - Good job it was because the Garlic Chicken and Sweetcorn pizza was literally a garlic bread pizza - which we got free anyway. £18 for 1 9inch Mexican and 2 garlic breads. Useless.

Horrible time of delivery. Chicken wings are dry. The chips taste just as horrible. Worst experience

I had ordered food 2 hours ago, and still not received the food. I called up after I was told the time when food should arrive, to be told by the person on the phone that the driver would be with me shortly. The food still hasn’t arrived an hour later, I have tried calling again for an update but there is no one picking up the phone and hasn’t done for the past 15 min

The lamb kebab was overcooked and tuff!! Could not eat it

First time I have used this place. I had the double chicken fillet burger (1/2 lb!!) and I would have that over KFC!! My son had a large chicken tikka kebab and said it was delicious. Only thing I didn't like was the chips with the burger. Nothing wrong with them but not my type. I was too full after that burger anyway!!

Use to order from hear but not been for a while due to orders being wrong, tried again and yet again items missing. Informed driver who didn't care, tried to contact resturant but no answer. Won't be going again.

Order was missing a can of Pepsi max which the driver said Sorry fo4 and gave me a quid back

food didn’t arrive. No answer from the restaurant.

Excellent, no problems at all. 👍🏻😎👌🏻

Food was late and the phone was constantly engaged so we were unaware of where our order was. The restaurant finally answered the phone after 45 minutes and the food arrived 10 minutes later.

Thin crust ordered. Thick crust came. Order said delivered but wasn't. Tried to phone shop no one answered. Came 20 minutes late

Food was very tasty! Great garlic bread too! Only criticism is maybe a bit too much bbq sauce on the pizza! Other than that..great takeaway

Food took 2 and a half hours to arrive. Was told for an hour that the food was on the way. Food was cold when it arrived.

Early is better, being late is bad. Quality pizza as always and.can not fault

The food arrived, nearly an hour late animals in satisfactory

30 minutes late, I had to ring them up and ask where it was. The food was cold, really unhappy with it. I will not be going here again .

An hour late on delivery, food wasn’t nice at all. Chips tasted like they had been reheated

Can't say one good thing bout the food pizza was under cooked chips soggy kebab was burnt

Waited ages for our order for it not to even turn up. Called the restaurant and he told is that the driver would ring us now! And he never. Tried to call restaurant back numerous times but was ignored. So ended up going to bed starving! As there was no other available restaurants open

the mighty meat had one piece of pepperoni on one slice waste of money was cold and the mozzarella just tasted of tomato sauce

Food was warm and tasty, just late delivery maybe they was busy that night

First time ordering from this shop, food was very good and was hot no complaints from me 5***** thank you.

Food arrived hot. Unfortunately the order was wrong but a quick phone call and the mistake was rectified with a free bottle of pop as an apology. Highly recommend.

2 hours late. Original order was delivered to a random house so another one was sent out. No fault of the restaurant but just eat drivers as usual.

Sorry I usually come on here to praise a company but 3 weeks ago got meat on our veg order complained but never got a refund Next order today came with meat on out vegetarian pizza Even if you are not a veggie, got to ask yourself what are they going to put on my pizza?

came early but was a bit stale

Used to be good but not any more

I was very unhappy with my order food was cold & kebab was very poor also under cooked they put food in foil the box had all bits of tin foil in my food

Our full order did not turn up I was missing a pepperoni pizza

100% the best kebabs and pizza around! Would highly recommend !

Delivery was really late. Not impressed at all. I had to go out at 7.50pm so didn't have time to enjoy my tea...

Never received my dinner meat salad

By far the best cheesy garlic bread I've had in a long time I got a meat feast with chilies and olives think they forgot the olives but it was lovely the chips were soggy but I live far away from the restaurant the garlic sauce was nice but the chili sauce tastes of tomato sauce ketchup which I didn't like and the kebab was lovely the meat was juicy not dry and lots of flavour I would definitely recommend that you order from here and the stuff were helpful and the delivery was well within the time limit they said.

The lamb and chicken was good, however the chips where stale and the donner meat tasted like it was out of date so only half my meal was edible.