Based on 172 opinions finded in 3 websites
Based on 172 opinions finded in 3 websites
Nº 764 in 951 in Wigan
Nº 34 of 46 Pizza & Pasta in Wigan
Opinions
Called the lovely guys at the wigan store as we had a specific dietary need. The guys were Brill and accommodated our needs. Food came fast and hot very happy family.
Dianna Gordon . 2024-11-22
MORE AT Google
Absolutely splendid place. Top class food and staff. Can never complain about anything.
Hadron Chakwana . 2024-11-18
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The best pizza ever, quick and efficient.
Adrian . 2024-10-31
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I ordered from Papa John pizza and the food was delicious. The staff was very friendly and attentive. I highly recommend this shop.
Chamil Fernando . 2024-10-31
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Always a quick friendly service with a quality pizza too. Wouldn't go anywhere else, brilliant 👏
Andi Nick . 2024-10-27
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Made an online order tonight from PapaJohns wigan and I did not receive my confirmation email.. I decided to call them to ask if my order had been received, it hadn’t. They explained that there had been trouble with the online app and asked me to give them a call back in 10 minutes to check again. I did this and again my order had not gone through. The lovely gentlemen had already contacted their IT team and was waiting for them to contact him - he then said “ he did not want us waiting around any longer and that he would send out our order anyway, and if the problem was not resolved we would receive our order and potentially a refund also” 🥰 the food arrived as promised, was lovely and hot and also was enjoyed by all… Big thanks to the team for going above and beyond 🥰
Terrie Goodier . 2024-10-25
MORE AT Google
Good pizza quick delivery and the staff are friendly and helpful Thank you
petejammo88 . 2024-10-25
MORE AT Google
Always really friendly service, amazing food, always delivered very quickly! Couldn't recommend it more!
Nathan Oleary . 2024-10-20
MORE AT Google
Very good experience taste of food amazing service and atmosphere spot on
Laimis Grybauskas . 2024-10-19
MORE AT Google
Always fast to complete orders, clean inside and great pizza
george reynolds . 2024-10-17
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I had an amazing experience.The food was absolutely delicious, especially the pizza, and the service was top-notch.
Alizay Durani . 2024-10-15
MORE AT Google
The best pizza place in Wigan. The service is always top notch and they’re much better value for money than dominos and twice as tasty x
Susan Nanyn . 2024-10-12
MORE AT Google
All round 5 star quality. Pizza and delivery service highly recommended.
Alan . 2024-10-08
MORE AT Just Eat
Perfect pizza and perfect delivery service.
Alan . 2024-10-01
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said it was delivered two times on the app after two estimated delivery times and i still don’t have my food
jessica . 2024-09-30
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It says my food had been delivered but it hasn’t
Georgia . 2024-09-25
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Exceptional quality, delicious pizza. Plenty of it too. Delivered quickly and efficiently as usual.
Alan . 2024-09-22
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Highly recommended. Two perfect pizzas fresh and hot; delivered with the usual expertise.
Alan . 2024-09-17
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Very friendly & helpful happy staff
Richard Aitken-Smith . 2024-09-10
MORE AT Google
Amazing always good when I order thanks
Craig . 2024-08-13
MORE AT Just Eat
Love ordering from here they never let you down with quick HOT tasty well presented food and often get a good deal from the offers on the app. Staff are incredibly helpful too. Even ordering here for years.
haylea89 . 2024-08-09
MORE AT Google
Bought two pizzas. Not that great at all really... The toppings didn't start until 3rd the depth of the slice from the outer crust edge. Thin, and the toppings quite sparsely spread. When you buy food, you sometimes get an impression as to the state of mind of the people who've prepared it. I've had Papa John's from Preston before and it was lovely.. You really got the impression that the person who'd put it together actually cared and wanted you to enjoy it. This pizza from this place in Wigan... Nah. No frills done on the cheap. I can't recommend. Save your money and go somewhere you'll enjoy instead. 👍
Christian Wolstencroft . 2024-07-12
MORE AT Google
Ordered quite frequently from here over the last few years. Never an issue. Always super quick service. I’ve made a mistake a couple of times when ordering online but quickly rectified when I’ve phoned and been able to easily amend the order. Thank you for great service - will continue to order from here time and time again!
Kate McGarr . 2024-07-06
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£23 fol a flat bread very very little toppings and I went for the fully loaded never again
stephen . 2024-06-21
MORE AT Just Eat
I’ve having a very good experience in this store, been their customer for over a year, having great experience even when ordering very large orders (10 pizzas). Highly recommend.
tiago martins . 2024-06-19
MORE AT Google
I ordered a pizza with extra cheese for which I was charged extra. I would pay this price in a restaurant but as I like papa Johns I was prepared to pay extra. When the pizza arrived if this was extra cheese then I wonder what they put on a pizza with normal cheese. Don't get me wrong the flavour is great but I am really disappointed with a really thin pizza that I paid nearly £15 for.
Lee . 2024-06-14
MORE AT Just Eat
Great service, regular customer and friendly staff they know my order. Purchase a treat lunch for my team. Tasty and hot food delivered on time.
Mark Stalker . 2024-06-13
MORE AT Google
Amazing Tandoori pizza and Philly cheese steak pizza! Delivered very quickly. Sauces are delicious. 10/10 5 ⭐️⭐️⭐️⭐️⭐️
Donna Stringer . 2024-06-03
MORE AT Google
Really tasty pizza which I ever had. Became a regular customer now
Akhil Krishnan . 2024-05-29
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Amazing food cheap delivery food was just a tiny bit cold but really good
Francesca . 2024-05-25
MORE AT Just Eat
Fresh hot and yummy food and quick service ☺🍕🍗😋👌👌
Becky Annika . 2024-05-12
MORE AT Google
Always fresh tasty pizza delivered without delay and friendly staff. We no-longer order from anywhere else 😊🍕
Mike willis . 2024-05-11
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Indulging in a pizza feast from Papa John's has always been a culinary adventure, but their delivery service elevates the experience to a whole new level of satisfaction. From the moment I placed my order to the first delectable bite, every aspect of the delivery process was flawless. First and foremost, Papa John's impeccable attention to detail shines through from order customization to delivery. Their user-friendly online platform allowed me to tailor my pizza just the way I like it, from selecting premium toppings to specifying crust preferences. The interface is intuitive, making the ordering process a breeze. The delivery itself was prompt and efficient, surpassing my expectations. Despite the hustle and bustle of the day, my piping hot pizza arrived right on schedule, courtesy of a friendly and courteous delivery driver. The packaging was secure, ensuring that each slice retained its freshness and flavor. Now, let's talk about the star of the show – the pizza itself. Papa John's mastery of the craft is evident in every mouthwatering bite. The crust boasts the perfect balance of crispiness and chewiness, providing a delightful foundation for the symphony of flavors that follow. Each topping is fresh and vibrant, harmonizing beautifully with the rich creamy cheese. What truly sets Papa John's apart is their unwavering commitment to quality. With every bite, it's evident that only the finest ingredients have been used, resulting in a pizza experience that is nothing short of extraordinary. Whether you're craving a classic pepperoni or feeling adventurous with a gourmet specialty pizza, Papa John's delivers excellence in every slice. In conclusion, Papa John's delivery service is a testament to their dedication to customer satisfaction. From start to finish, the experience is seamless and delightful, leaving you craving more with each bite. If you're in the mood for pizza perfection, look no further than Papa John's – your taste buds will thank you!
steeve . 2024-04-24
MORE AT Just Eat
I’ve just now ordered at 11:00 when this place shuts and the person working debates clicking the accept order button on Uber eats. Anyway if the food slaps then new customer.
owen middlehurst . 2024-04-15
MORE AT Google
the worst pizza I've ev er had and was cold looked like had been sat around for ages
Ryan . 2024-04-01
MORE AT Just Eat
2 hours late and not the usual standard. Poor service, will go elsewhere
Rob . 2024-03-29
MORE AT Just Eat
I've ordered from this place 3 times over the last 2 years. Every time the pizza takes well over an hour to arrive and it's cold. Amazed this place is still in business
Peter 115 . 2024-03-26
MORE AT Google
Absolutely awful. Ordered at 7:25, arrived at 8:45. Cold and chewy with a very odd disparity of toppings over both pizzas. Rang to complain and the staff are rude. Delivery driver darted quickly as he knew he was delivering cold food. Fuming. Go to dominoes.
Vicky Roberts . 2024-03-16
MORE AT Google
very small portion and cold, in addition to the fact that it took a long time, I'm not going to take it again
adrian . 2024-03-03
MORE AT Just Eat
The Best Pizza Ive Ever Eaten, I Got The Every Meat One With Stuffed Crust And It Was Gorgeous 1000% Will Be Ordering Again
Mason . 2024-02-22
MORE AT Just Eat
Always good what more is there to say
Michael Horsefield . 2024-02-03
MORE AT Google
Ordered at 7 and at 5 to 9 still didnt arrive. Phoned a total of 4 times and was ignored, the 5th time someone finally picked up, i asked about the wait and they said they were busy and it would be another hour, so i cancelled.
Evie Molly . 2024-01-28
MORE AT Google
Order for delivery at 19.20, chased up at 20.20, food still not arrived at 21,20. When called got told there really busy on a Thursday night. If you can't keep up don't take the order or money.
Ant . 2024-01-18
MORE AT Google
really nice pizza quality ingredients delivered hot and on time
louise . 2024-01-16
MORE AT Just Eat
Food was absolutely amazing ! Came hot and super tasty. Delivery was 40 mins late but understandable on Boxing Day! Didn’t mind the wait as food was great!
Jessica . 2023-12-26
MORE AT Just Eat
Got the order wrong asked for no olives on the Greek pizza turned up with olives and my pizza turned up with tomato base sauce I piade the extra for BBQ sauce
Danny . 2023-12-26
MORE AT Just Eat
Only a few minutes late, Saturdays can be busy, food hot on arrival, no complaints.
Wayne . 2023-12-02
MORE AT Just Eat
Um yeah don’t bother ordering from this place. It’s a disgrace. Super hard and chewy pizza, didn’t come cut and paper stuck to it? Not on and will never order from there again.
Natasha Hale . 2023-11-18
MORE AT Google
Pizza was cold, had to warm it up in the oven, defeating the object...Will not order again.
Neil . 2023-11-11
MORE AT Just Eat
The food took a while to arrive, which is expected on a Saturday evening. My pizza base was hard and dry, what I can only describe as a stale texture. The pepperoni and ham were really hard and dry like they'd be overcooked. The cheese and crust didn't look overcooked though. Really disappointing. I've had far nicer frozen pizzas for a fraction of the cost. My friend said their pizza was 'average at best'.
Rach B . 2023-11-11
MORE AT TripAdvisor
The food turned up cold and the cookie and not only that I made a specific request in the notes section of the order. When the order arrived it was wrong so I rang the store and a guy told me that they don’t read the notes and I should’ve have rang. What is the point in having a notes section if they don’t read it! They replaced it but they wanted the wrong PAPADIAS back which was absolutely fine because we were allergic to one of ingredients. We were spoken to appalling and won’t be using again
Bobby . 2023-10-28
MORE AT Just Eat
Great Pizza and always great service 👍
Jayne Finney . 2023-08-15
MORE AT Google
The service was the best part which only lasted a maximum of five minutes. I ordered a large pepperoni pizza, regular chicken wings and the garlic bread sticks (a basic order). When opening up the boxes everything looked greedy (and was dripping excessively). The garlic sticks were the worst of the three having what i can only imagine is the cheapest cheese known to man with some garlic butter wouldnt recommend at all. Now the chicken wings- chewy and burnt- they were smaller than the average wing making me question what type of bird it really came from. Finally the pizza a basic pepperoni where each slice seemed to hold as much liquid as a water bottle, the grease was starting to leak through the box. The cheese was the same - horrible. The only nice part was the crusts. Hardly any go eaten. Probably the worst takeaway i’ve ever eaten.
Becks . 2023-08-08
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First time ordering from here I have to say they are such a Amazing pizzas and the delivery driver was so lovely would definitely recommend papa Johns and the papa Johns special sauce is out of this world 🤤😋😁
CASSIE SLADE . 2023-07-13
MORE AT Google
Great pizzas. Always arrive quickly and hot! Nice delivery people too.
Karen . 2023-02-28
MORE AT Google
Pizza was very hot when it eventually arrived after waiting over 2 and half hours for it will think twice b4 ordering from papa john's again
Jillian Wright . 2023-01-02
MORE AT Google
Waited over 2 hours for an alright pizza and a 4 cheese garlic bread pizza box minus the 4 cheese garlic bread pizza ✌🏻 just some dry dusty plain garlic bread
Sophie Nicholson . 2022-12-27
MORE AT Google
Always fresh and nice food. End up eating too much every time because it's so tasty 😅 Great selection of vegeterian and vegan pizzas and sides. The female delivery driver is always so polite and nice.
Nikola (Nikki) . 2022-12-20
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Disgrace to the name of papa John's. After the photo it went straight to the bin ! So disappointed
pouya kavemajd . 2022-12-12
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Absolutely magnificent pizza, a real taste sensation. I can definitely say it was the nicest pizza I’ve had. Staff where incredibly friendly. I thoroughly recommend.
Ian B . 2022-11-22
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Do not order a pizza from here ordered my pizza at 19.40 and at 20.37 still not delivered, so called them up and they are only just making it now, said its going be another 30 minutes,
Jason Holden . 2022-09-30
MORE AT Google
Took an hour and a half to be delivered. Pizza and sides was stone cold when I got it. Ridiculous.
J M . 2022-08-26
MORE AT Google
My order took 1:45 mins / the restaurant marked the order as delivered when it was still at theirs and the delivery man went to the wrong house to deliver the food. Awful!
Laura De Vipart . 2022-06-29
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Worst pizza i ever had in life... It was even worse than the ones sold at the outlets which are not exclusive pizza outlets... I had to literally throw the pizza in garbage... Money gone down the dumpster...
vibhor garg . 2022-06-04
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Same as every other was good quick service we collected and was superb couldn't fault it.
Niall Clay . 2022-04-18
MORE AT Google
Lovely pizzas and staff. Can't complain for any medium pizza for 5 pound collected
The Hitman Unzy . 2022-04-08
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Pizza delivered not warm enough to eat. The delivery app showed the pizza had been out of the oven for cutting and checking for quite sometime before on its way for delivery. Disappointed.
joanne waterworth . 2022-04-03
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Delivered quick, great price compared to other well know pizza takeouts. It was super fresh, super tasty and well presented, the best pizza takeout by far.
jennifer blakeley . 2021-12-17
MORE AT Google
Good food good customer service quick delivery 👌
Mike Kitts . 2021-11-01
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Papa John's pizza is always the same. Quality. Good toppings, always cooked the same and we know what we're gonna get.
Phill (Corporate Dad) . 2021-08-28
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Never going again pizza was cold rang up boss man see if he could do anything but phone down on me a shame never ordering again
Adam Stout . 2021-05-20
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Ordered medium meat pizza & garlic fingers. 15 mins late (I'd pre-ordered 3 hours earlier) wasn't really bothered about that however the food was disappointing. Both tasted really salty, the pepperoni was dried out, it was only just warm. The garlic dip was watery. There was a 30% off but still pricey, I would have been really pee'd of if I'd paid nearly £28 for pizza & garlic bread. The bottle of tango was the only good thing!
TMc . 2021-04-10
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Always been excellent food and service from here. My son loves it😀
david griffin . 2021-03-21
MORE AT Google
This. Is. The. Best. Pizza. In the Wigan Borough, way better than domino's. The pizza bases are so thin and so flop so easily, but with Papa John's, you can just tell that the dough is just quality! 👌 doesn't flop near as much and the Special Garlic dip they have is to die for. I reallyyyy recommend getting an All The Meats of you're the carnivore type. They also have a great wide range of pizzas to desserts catered to vegans, vegetarians and all them spice monsters out there. This place really has things for everybody and every taste!
Chris Lloyd . 2021-01-03
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Rubbish hirrible food very bland and not worth the money
Andrea Wood . 2020-12-11
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I ordered a couple of weeks ago on a Tuesday when it's 2 for 1. Not sure if it was me that cocked up the order or a website glitch (could have sworn I had added my other half's pizza) but either way, I only ended up ordering one pizza and only realised when the driver was at my door handing me one pizza. The first order arrived extremely quickly - as always, I've never had a bad experience with this and probably order around once a month. I rang the restaurant and no questions asked, they made my forgotten partners pizza and delivered it! The guy on the phone said, your my customer, I'll look after you and true to his word, he did! Can't thank you enough :-) I will be back, they could have easily charged me the best part of 20 quid for a pizza and they didn't! I was left feeling like a valued customer. Thank's Papa John's (Wigan branch)
BlazinSpartan . 2020-10-07
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Ordered two pizzas at 5:45pm for 7:30 delivery, food hadn’t arrived at 7:50 so contacted the shop to be told that they were almost at our home. No delivery at 8:00 so rang again to cancel the order(which unfortunately I had pre paid for) was assured that the order would be free but that I may as well accept the delivery as they were outside. The pizzas were cold and appeared to have been made earlier and kept warm - tasteless and poor quality. To top it all when I completed the online survey as a result of my bad review they offered me a free pizza but as yet NO REFUND. Would definitely give this a wide berth in future.
Ian R . 2020-01-06
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Ordered online at 5:30 to collect at 7:45. Arrived at 7:45 and waited in shop for 10 minutes without even an acknowledgement. Preparation area in disarray, cheese everywhere. They hadn’t even started to prepare my food and could not tell me how long it would be. I left without my food, got a refund and ordered from Pizza Hut instead. I won’t be bothering them again.
kirsty476 . 2019-12-31
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Awful service one hour late still not arrived was ordered at 5-30 for 7-00 pm delivery still not arrived not too service I rang several times not good customer service would not recommend dominos much better don’t diserve custom I’m still waiting and no refund do buy from them ripp off
alisonw902 . 2019-12-29
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Staff were great, genuinely. Really friendly, and actually flash you a smile when you go in. That goes a long way. Pizza itself was a bit of a letdown. Very doughy. Could be tempted to try again as these things happen. Jalapeno dippers lovely, and the garlic sauce is as good as it ever was.
Pete Graham . 2019-12-21
MORE AT Google
Ordered pizza at 7.30pm, an hour later no sign of our pizzas, called the shop to be told they are very busy but can see the pizza is ready & will get straight out with the driver. Another hour passes by at just gone 9.30 pizza arrive & is stone cold not even tepid. Very poor indeed not at all what you would expect from a so called market leading pizza brand. Back to Its Pizza next time.
Vose13 . 2019-11-29
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Getting better, just started working as a delivery driver, aiming to reduce delivery time. Good food.
andrew grundy . 2019-10-12
MORE AT Google
I love the melted garlic butter that comes with the pizza’s. Wish they would sell it separate in larger containers haha They also offer very unique pizza toppings.
A Young . 2019-09-29
MORE AT Google
Love the garlic sauce. Very good quality food. Sometimes delivery can take a while but staff always friendly and helpful
Michaela Wilkinson . 2019-09-09
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Premium prices for very mediocre pizza. Nice desserts
Stuart McGivern . 2019-08-08
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Wow what a waste of time! We ordered at 17.15, food didnt arrive till after 19.00! This was after 3 phone calls. The excuse was that theirs some roadworks going on. It doesn't take 45 mins or more to get from the shop to my house even in serious rush hour. The last phone call was a return call from the shop telling us that our food was 300 yards away, we can see 300 yards in either direction, no Papa John's delivery car. 45+ minutes elapsed and it arrived. Delivery driver comes round and passes us our food, then as walking away asks if we had paid! Should say that on the boxes anyway. The food was poor standard, pizzas were terrible. A waste of money and time. Will not be ordering again from their. I'd have given zero stars except it wouldn't allow me to. Avoid this place if you have taste buds and don't want to waste time for food.
Paul Briscall . 2019-08-06
MORE AT Google
Food was good I just ordered the wrong garlic bread
Aria Gracefield . 2019-08-03
MORE AT Google
The vegan pizza and marmite rolls are delicious.
Lynne Evans . 2019-07-27
MORE AT Google
Rude and unprofessional staff over the phone, not how I'm normally treated when I call to amend something, literally a pizza base.. management needs to have a word! Normal treatment would be a lovely greeting and treating me with respect not an abrupt "Right ok, BYE!" Here's hoping the food is better!
Scott Parkinson . 2019-06-17
MORE AT Google
Ordered at 21:20 - rang at 22:29 to be told the food had been dispatched 5 mins previously....rang again at 22:47 because food still not arrived and I mean given I am less than 1mile away from the shop, I am quite concerned about the whereabouts of the food unless the phone operator was actually lying about where the food was. Informed store I want to cancel the order and request confirmation within 15mins it I am referring to Trading Standards...not only for not receiving food but also from being told lies on the phone!! 22:51...food arrives and informed they are very busy...ok so why lie over the phone?! The pizza is a bloody pizza, and after all that time, a cold pizza at that!! not even amazing and certainly not worth £17; the only thing that makes these pizzas are the dips other than that, you can buy nicer, frozen ones along with regular pizza shop...in future, this is where I will be ordering from! 2 mins on microwave and just about hot...avoid at all costs!!
K7795UPlisas . 2019-05-05
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We orderd a large half/half pizza as the children have different.2 sides of wings and jalapeno poppers after 2hours of waiting and ringing the shop asking were it was as it was getting late 10 oclock it arrived from 8 oclock order. As if that wasnt bad we all had diorea through the night/morning the children couldnt go to school and we couldnt go to work absolutely disgusting the place wants closing down (Wigan branch) will NEVER be ordering ever again no pizza shop let alone papa nasty John's. Avoid by all cost people 🤢🤮
Logan12356 . 2019-05-04
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Poor delivery time and poor service
scott aspinall . 2019-03-31
MORE AT Google
I love pizza from here,best in Wigan
Cujba Ionut . 2019-02-06
MORE AT Google
Papa John's is twice as better than domino's or pizza hut. The toppings are more the bread is tastier, and is slightly cheaper. The garlic strips with the cheesy garlic dips are Brill. Delivery time is very reasonable.
Infowarrior . 2019-01-14
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Absolutely scandaless i ordered three xxl pizza which were 30 pound in a deal and they had 6 toppings between them and i ordered some wedges to get 50% off but apparently it came up to the grand total of 84 pounds which seemed wrong to. Me and sure it would to you
Kallem Rodgers . 2018-12-26
MORE AT Google
Pizza is ok, wings are rubbish. There are far better within this price range!
Chris . 2018-10-06
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Not worth the money even with £10 off coupon. I wouldn't call my premium Hawaiian pizza "premium" since I got 4 chunks of pineapple total across 8 slices :-/ Asda's freshly made pizza is miles better for 1/3 of the price :-D
Jeremy Holesinsky . 2018-09-25
MORE AT Google
I order every week sometimes it's than once, every time I order. It arrives quick. The deliver are always nice and friendly. They look very smart and properly dressed. The food is boxed in very nice and eye pleasing packaging. The food it's self is very nice looking and very well represented. Looks very tasty. The pizza and starters and deserts are very tasty. It's best food in it's class. The pizza in Wigan! 5/5 Well done papa johns Improvement: please send a paper menu with every order.✔ Next improvement: please make sure that you have put the free dip in the pizza box. Has you sometimes forget.
SimsForever . 2018-09-22
MORE AT Google
The pizza its always amazing, the garlic butter its absolutely fantastic and my favourite! I wish Papa Johns would sell them separate, I would definitely buy lots of it. The cheeseburger pizza its a must, since its just a specific particular flavour that you wont find in any other pizza restaurants. The giant cookie its warm and nice. Papa Johns become one of my favourite pizza places!
ANYoung . 2018-09-19
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Papa John's is absolute garbage! Spent all morning, day and night yesterday with food poisoning so missed a days pay. I don't know if they make them the same bad quality in different areas, but the one in Wigan was awful and I won't be ordering there again.
IG G . 2018-08-06
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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