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3.6

Based on 4.364 opinions finded in 2 websites

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Nº 457 in 682 in Sunderland

Nº 10 of 38 Pizza & Pasta in Sunderland

CUSTOMERS TALK ABOUT DISHES WITH..chickenbeautifulroundspicysaladmeatcookedburntcheesypaychilligarliccheesepizzamushroomsmust

comment_iconOpinions

Pizza Planet serves the best burger and chips in the UK, best quality, delicious food, perfect, burger, perfect crispy chips seasoned with quality salt. Very rapid delivery, these guys all deserve a massive tip. - Andrei Borisov

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Global11313112614 . 2024-08-31

MORE AT TripAdvisor

pizza wasn't cooked properly was doughy and onion was hard. very disappointed with the quality

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fiona . 2024-08-29

MORE AT Just Eat

Excellent service excellent food

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Nicola . 2024-08-26

MORE AT Just Eat

Excellent service excellent food

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Nicola . 2024-08-26

MORE AT Just Eat

Never arrived they said no house number but on account number is clearly visible ?said they tried to phone but no missed call on phone Spoken to rudely by staff and was told order can be delivered if I pay a further £2.90. Disgusting service won’t use again.

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martin . 2024-08-26

MORE AT Just Eat

Got a 14” pepperoni pizza with a tub of garlic sauce. Left a note to ask for a thin and crispy pizza base, and they made it, which I appreciated. Pizza tasted really good, has been my go to for a good 10/15 pizzas now. Wish they offered smaller tubs of garlic sauce on the menu as much goes to waste - but thats about the only bit going to waste. Might as well put thin and crispy bases on the menu while you’re at it cos I want it next week too 👌

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Kier . 2024-08-17

MORE AT Just Eat

Disgusting customer service! They Could not give a **** ordered food 9.20 waited until 11 before ringing as delivery was stating delayed (thinking they must be busy) rang and said because it’s a “new cash payment order” they ring to check it isn’t fraudulent ..1 i have ordered cash payment before and 2 They said they had called and got a EE voicemail not my number ..then blamed me saying I must have put the wrong number in just eat ..ordered here before no probs but if paying cash just go to bed

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Victoria . 2024-08-16

MORE AT Just Eat

Excellent service excellent food

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Nicola . 2024-08-12

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really enjoyed food which was delivered promptly and piping hot

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Debra . 2024-08-10

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Ordered food over 30 pounds said get free cheese garil bread. Bur only got a plain garlic bread which was like rubber!!! My last 3 times from here have not been good! So no more now! Avoid i have seen many a person this happes to! They tell lies!

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Julie T . 2024-08-10

MORE AT TripAdvisor

food was cold and tasted like it's been left over night and reheated will not be going there again

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Jade . 2024-08-09

MORE AT Just Eat

Lovely food as always and lovely driver bless him even thru riots he stil smiled being a driver my self I come home as work in town and only ordered as driver didn’t have to pass any riot but he was so friendly thank u

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Rachael . 2024-08-02

MORE AT Just Eat

Ordered food and they didn’t even ring me when I was waiting bout hour n half n I haven’t gotten my food absolute joke

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Vinnie . 2024-08-02

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great pizza i asked for not much cheese as I like to taste the toppings, and they sent it perfect,

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Ian . 2024-07-29

MORE AT Just Eat

Pizza was disgusting. I really didn’t enjoy it, I ordered a chicken tikka pizza and it was covered in some sauce that completely overpowered the flavour of anything and it was DRENCHED in it. This mystery sauce was not in the description and had a foul sour taste. The chilli was completely flavourless and the garlic sauce wasn’t nice either.

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Jack . 2024-07-24

MORE AT Just Eat

Delivery driver was very nice, food was lovely and this is now our go to Chinese takeaway!

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Beverly . 2024-07-22

MORE AT Just Eat

Had a 14” pepperoni pizza with a thin base from here and a tub of garlic. In addition, I was sent a 10” garlic bread for my order value. Paid £16.15 inc. deliver. So, great value for money. Decent delivery time but even still I’d let them off for it being slightly longer than some other because the quality/taste of the pizza I got last night was brilliant. I will have to eat here again to confirm but this restaurant might have the best alternative to Domino’s thin crust pizzas - my fave kind :)

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Kier . 2024-07-20

MORE AT Just Eat

Excellent service. Great food. Definitely buy again.

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George . 2024-07-20

MORE AT Just Eat

Excellent service excellent food

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Nicola . 2024-07-16

MORE AT Just Eat

ordered a dip and didnt receive one. first time ive ever had an issue with planet pizza but its off putting when you're paying that much for something you havent received

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Georgina . 2024-07-08

MORE AT Just Eat

Excellent service excellent food

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Nicola . 2024-07-01

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so tasty...pizzas, garlic bread and chips all yummy

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Angela . 2024-06-28

MORE AT Just Eat

The nicest food i’ve had in a long time.

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Leah . 2024-06-25

MORE AT Just Eat

Excellent food excellent service

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Nicola . 2024-06-24

MORE AT Just Eat

always amazing food and quick delivery food is piping hot everytime thank you

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Elaine . 2024-06-23

MORE AT Just Eat

it was good but didn't receive the dips

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Niall . 2024-06-08

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Rang them as they had forgetting one item on me order was no problem at all to sort it. They were back out with it in 10mins food was hot and very tasty. Very good customer service! One of our fav places

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Natalie . 2024-06-02

MORE AT Just Eat

Outdone yourselves again guys. Best takeout in Sunderland ⭐️⭐️⭐️⭐️⭐️

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Gary . 2024-05-26

MORE AT Just Eat

Thank you so much for the constant standard of high quality food!!

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Gary . 2024-05-26

MORE AT Just Eat

perfect as usual. very happy bunch of staff in the shop too. Very welcoming

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Phil . 2024-05-25

MORE AT Just Eat

Always Great food great price n never disappointed 100% recommended to all ✌🏻😁

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Victoria . 2024-05-23

MORE AT Just Eat

food absolutely delicious as usual. kids love the pizza loads of toppings. cheesy garlic bread amazing. couldn't fault anything

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andrew . 2024-05-18

MORE AT Just Eat

lovely. the garlic sauce was DELISH..

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Mara . 2024-05-17

MORE AT Just Eat

Delicious everytime best place for chicken kebab

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Peel . 2024-05-11

MORE AT Just Eat

There was so much liquid in the salad and red cabbage that it made the bread so wet it was disintegrating and slimy. The liquid from it made it look like a pool of blood on the plate. I couldn't eat mine, it went in bin. Won't be ordering again from there

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Lesley . 2024-05-11

MORE AT Just Eat

missed dips from the order but pizza's were excellent .....easy to miss parts of the order when it's busy

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Glen . 2024-05-10

MORE AT Just Eat

Last 3 times I’ve ordered from here the order has been messed up one way or another, been sent cheesy garlic bread instead of margarita pizza on 2 occasions and then no garlic was sent, that’s about £15 wasted

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Amy . 2024-05-07

MORE AT Just Eat

Always a treat when we come to Sunderland one of are best take aways in Sunderland

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Christine . 2024-05-04

MORE AT Just Eat

perfect pizza everytime I've never had a bad order from this place highly recommended

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Mark . 2024-04-30

MORE AT Just Eat

35 pence carrier bag charge even when ordering a pizza or a pick up. Piss take I think. I dont know of any other takeaway that makes this charge. Disgusting

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sceptical . 2024-04-26

MORE AT TripAdvisor

They charge 35p for a carrier bag. How else do they think you are getting it home. Even if you order a pizza you get a 35 pence charge. When does a pizza need a carrier bag.no other pizza place does this. Come on. Get a grip

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Cazza . 2024-04-26

MORE AT TripAdvisor

Best takeout pizza and kebab on Sunderland!!! Brilliant service also

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Gary . 2024-04-25

MORE AT Just Eat

Forgot the free cheese garlic bread

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ann . 2024-04-09

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tracking was terrible but planet pizza delivered on time and everything was hot and fresh

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Kevin . 2024-04-07

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food was really nice. sent a plain garlic bread instead of cheese which was disappointing

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Andrew . 2024-04-07

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Good Value. Nice scran. Good delivery Driver. first time and happy thx

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Ian . 2024-04-02

MORE AT Just Eat

one of the tastiest meals I've had I always order from here now

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Mark . 2024-03-28

MORE AT Just Eat

went the extra length, as forgotten Cans of pop of order for original delivery but came straight back out with them. 10/10 service and wrap was delicious as well. thank you

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Jake . 2024-03-24

MORE AT Just Eat

Usually order from here never had issues but this time the food quality was terrible. Kebab meat & cheese cold and tasteless, burnt chips, soggy nuggets and runny garlic sauce 🥲

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Kaitlin . 2024-03-20

MORE AT Just Eat

No card machine onsite so had to order through Just Eat. Got home and realised I had been given the wrong pizza. This was changed when I returned it but an inconvenience. also, why such a massive difference in prize on Just Eat and in store? Unable to chose half half pizza on Just Eat. Staff were great but the overall service wasn't great! Thanks

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Darryl . 2024-03-16

MORE AT Just Eat

Fast delivery time tonight and the food was spot on

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philip . 2024-03-09

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I always order from here Never disappointed Always great quality and quantity

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michelle . 2024-03-09

MORE AT Just Eat

Delicious food. Arrived early and the delivery driver was friendly. Can't fault it.

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Donna . 2024-03-08

MORE AT Just Eat

Abysmal! pizza was inedible that much grease the topping fell off same with the garlic bread! even my greedy eat anything in sight dog wouldn’t touch it and that’s saying something! 😤 🤢

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Louise . 2024-03-02

MORE AT Just Eat

Friday Night takeaway place to go. Only Pizza my kids will eat . fast delivery and drivers always have a smile on their faces.

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Kelly . 2024-03-01

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Delivery time was quick however the delivery driver come down my street at 11pm, revving engine and also had music blasting, after delivering food, sat outside for a couple of minutes still with the music up very high that I could hear it from inside my house

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Kaitlin . 2024-02-21

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we got the wrong at first and when over food come in the end it was cold

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Nicola . 2024-02-19

MORE AT Just Eat

Had a bit of confusion with on line order, phoned shop and spoke to a really lovely lady who was very helpful. Delivery really quick and food very nice. Thank you.

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Joanne . 2024-02-17

MORE AT Just Eat

Delivery was early but never again a always give it a chance and no more something simple to Cook of 2 bolognese and chips come cold very tomatoey cheese on top was stiff and had no taste wasn’t edible at all even got a free cheese garlic bread that was cold pay good money and nobody wants to cook decent food anymore or it’s rushed out the door a rather wait the hour to get decent food then me food coming early and being what it is tonight

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Rebecca . 2024-02-13

MORE AT Just Eat

Chips were banging burger was covered in garlic so was the tray looked awful and tasted the same

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Jansje . 2024-02-11

MORE AT Just Eat

Lovely food & driver listened to instructions! Thank you

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L . 2024-02-09

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Excellent service and delicious food.

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Graeme . 2024-02-03

MORE AT Just Eat

huge portions, food is spot on and always arrives on time if not early

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Matt . 2024-02-03

MORE AT Just Eat

Best Special Kebab in Sunderland, huge portions and always arrives pipping hot 🔥

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Matt . 2024-02-03

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Only received 3 garlic sauces when we ordered 4

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Sally . 2024-01-27

MORE AT Just Eat

no problems with order.delivery driver very good.

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Pauline . 2024-01-21

MORE AT Just Eat

I asked for no tomato any where on pizza only had base of pizza tomato I couldn't not have any only had chips

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Deborah . 2024-01-20

MORE AT Just Eat

Lovely pizzas (as always), on time too.

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Lindsay . 2024-01-20

MORE AT Just Eat

Food was on time but not as nice as it usually is the chips were very scabby maybe off the night before and same with kebab shame

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Lauren . 2024-01-13

MORE AT Just Eat

Great food and friendly staff.

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Caroline . 2024-01-11

MORE AT Just Eat

Ordered at 8.20pm said would arrive 9.25/9.45pm didn’t arrive but said it had then had to phone up at 9.50pm and ask where it was they couldn’t find my order then after five minutes said they’ve found it and making it, so had to wait a further 45mins for food.

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louise . 2024-01-07

MORE AT Just Eat

Excellent food excellent service

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Nicola . 2024-01-07

MORE AT Just Eat

We love pizza planet never had anything negative to say. I understand they may of been busy today but I didn't get any Chilli I had paid for and it was about 40 mins late.

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Ashley . 2024-01-06

MORE AT Just Eat

Waited over an hour and half to be told pizza was still not ready and to wait another 20 mins this will be nearly two hours for a pizza far from acceptable. I won't be using your company again.

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simon c . 2024-01-06

MORE AT TripAdvisor

Waited over an hour and half for delivery to be told to wait another 20 mins this will be nearly two hours for a pizza far from acceptable.

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Simon . 2024-01-06

MORE AT Just Eat

Ordered 8 o clock recieved order 10 o clock meant to be here 8.50 had to ring shop hadnt even started order

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miss . 2024-01-06

MORE AT Just Eat

The pizza was squished to one side of the pizza box not good at all they need to learn to carry a pizza flat

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Lawrence . 2024-01-04

MORE AT Just Eat

Excellent food, service and delivery.

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George . 2023-12-31

MORE AT Just Eat

Only took 15 minutes beautiful as always

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Chantelle . 2023-12-31

MORE AT Just Eat

Food hasn’t even turned up! And I’ve payed for it! Always come here cheers planet pizza! Great way to enjoy me new year! Rang them women rudely told me they were closed I said is me food coming her reply with the driver then hung up!

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Emily . 2023-12-31

MORE AT Just Eat

Not at it's best, had much better

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jean . 2023-12-22

MORE AT Just Eat

Absolutely beautiful food 10/10

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Kay . 2023-12-21

MORE AT Just Eat

Excellent service excellent food

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Nicola . 2023-12-17

MORE AT Just Eat

Excellent service and food definitely 5*

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Sharon . 2023-12-16

MORE AT Just Eat

I still havent received my food

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Ryan . 2023-12-16

MORE AT Just Eat

I've never left a bad review about this place but this they have let them selves down. Late delivery by 30 mins and when the food came it wasn't that warm, I even had to reheat the pizza's and chips in the microwave. Very disappointed.

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dean . 2023-12-10

MORE AT Just Eat

Always happy with my orders from here

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Mel . 2023-12-09

MORE AT Just Eat

This pizza shop is usually great but tonight has let me down, pizza & chips were cool & the pizza was over done. Kebab portion seemed smaller than usual. Unfortunately couldn’t wait any longer as family was hungry. Gutted to say the least as normally it’s spot on, maybe a busy saturday night and next time will be better again.

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Georgia . 2023-12-09

MORE AT Just Eat

Excellent service and fast delivery. Delicious food. would 100% recommend. Will definitely be ordering from here again.

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Graeme . 2023-12-02

MORE AT Just Eat

This is our local takeaway. Food always good. Always on time. One of my families favourites.

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Danielle . 2023-12-02

MORE AT Just Eat

Down here visiting , probably the best pizza we have ever had. Best takeaway we have ever had !

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Andrew . 2023-11-24

MORE AT Just Eat

Ordered at 19:15, called the shop at 20:45, said they were sending it out the door then (shop is 10 minute drive away) , now 21:05 and still not here, call to shop and they said order was on its way and they would give £7 off next order. Not sure I would be ordering again but at least they made acknowledged it. Order eventually arrived 2.5 hours later. Food was hot and decent.

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L . 2023-11-24

MORE AT Just Eat

I ordered a kebab pizza with extra garlic and got a Pepperoni pizza. I was too hungry to argue so I ate it anyway but I was disappointed.

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Tori . 2023-11-20

MORE AT Just Eat

Fresh , tasty food , free garlic bread was delicious too

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charlotte . 2023-11-20

MORE AT Just Eat

First time ordering from yous and its was perfect lovely food . Came hot not cold was just lovely and lovely talkative delivery man definitely ordering again :)

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Cameron . 2023-11-20

MORE AT Just Eat

Take care when ordering offers, pizza toppings described are different to what is on offers. Menu needs to be updated

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Andrew . 2023-11-19

MORE AT Just Eat

was burnt and wasn’t able to eat

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Erin . 2023-11-16

MORE AT Just Eat

Well… this place was AWESOME !!!!!! I loved watching the chef (name Mario) sprinkling the cheese on like sprinkles on a birthday cake the chilli sauce was magnificent as the chef slowed put it on I saw a sparkle of pure joy my only complaint is that when I took it to the beach a greedy seagull took it

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Ben D . 2023-11-15

MORE AT TripAdvisor

I don't review very often but banging pizza the Italian hot 🥵 is great

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ian . 2023-11-12

MORE AT Just Eat

Bit disappointing even tho we order a lot from here and although it was quick delivery tonight it came quite cool and the pizza was very soggy and the chips were hard and cold unfortunately

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Jason . 2023-11-11

MORE AT Just Eat

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