Planet Pizza in Sunderland

Great customer service and always lovely food. Accommodating when it comes to special requests! Thank you

Came in 15 minutes always 10/10

Food was of good quality and hot as usual but delivery was late. This is the 3rd late delivery.

Wasnt very nice garlic tasted strange and the kebab had a vinegar taste to it as well very disappointed

Pizza eventually arrived after sending messages to find out where it was, the food was just warm and had to heat the pizza up after having 2 slices. The chips weren't hot or warm enough to eat so left them, normally good service from here so no idea what went wrong.

absolutely fantastic (Gary Barlow voice)

Awesome food, loads of it, a little less garlic sauce on wraps (personal choices) free garlic bread was well appreciated, thought we should have had a sauce with Onion Rings ? But overall fantastic value for money, beats other local takeaways by a mile

First time ordering from here and very impressed. Kebabs and kebab wraps were huge and still hot, salad very fresh and also could tell chilli sauce was home made. Cheesy garlic breads were amazing, we got one with mushrooms and a normal one free! Cans of pop still nice and cold from the fridge. Well worth it and we will be ordering again as it’s hard to find a nice take away.

lovely food and best chill sauce

barely warm, pizza very wet with grease actually soft and dripping. chips are soft fries. best thing was the salad

Lovely food but no chips with my order really disappointed

unreal chicken kebab as usual, best around 5* on service and taste without a doubt

Always brilliant, couldn’t recommend enough!

I may be reviewing to low but the chicken curry pizza was terrible kebab meat good but the pizza was so bad sorry I normally like this takeaway

Food is normally really good but this evening, it was all STONE cold

not the best, pizza under cooked , kebab was nice chips luck warm.

The food from planet pizza is always amazing! I would’ve preferred to have it delivered on or after my time as I didn’t get in until 40 mins after the pizza was delivered so I had to reheat it. But early is better than never and the food tasted amazing. Thank you Planet Pizza

Very tasty pizzas, even though possibly cooked longer than needed, def order from Again, free garlic bread was most appreciated

Doner meat was cold despite collecting which was odd but the peri peri chicken pizza was absolutely incredible, sauce was sweet toppings perfect well presented and hot, these guys always reliable when you want a quality pizza I don’t even risk it anywhere else

the chicken in the kebab box was beautiful, everything else spot on as well..

Excellent food, huge portions - only downside was they forgot the pitta breads with the kebab. We didn’t even bother ringing up as the amount we received and the quality was excellent (plus we had tortilla wraps at home so used those!). All in all, phenomenal food and portion size!

I still haven’t received my food

Late delivery and restaurant could not contact driver so I was told to just keep waiting longer

Normally rate this place with no issues but tonight has been horrendous to say the least. Late order, cold food and your delivery driver was rude, cheeky and not nice at all. Won’t be back that’s for sure!

Great delivery guy very helpful and nice

Unfortunately we can’t order again we rang because we asked for the food to be left at main entrance and not to enter building the lady on the phone was great as we did this last time, but the man came in the building knocking loudly on someone’s apartment door when we stated not to enter building

I have allergy to tomato and I always add note but tonight tomato base if boyfriend didn't reliase i would be in hospital

Always comes early or bang on time always hot lovely food

Food was lovely , couldn’t fault it , staff were friendly 😃

food was larvly, delivered early for a saturday night. Only downfall was only getting 1 tub of garlic when ordered 2

Wrap was spot ion, as always. Wine tastes ghastly, along with the whole plastic top coming straight off bottle, causing to spill mostly half on floor. food and delivery spot in though.

Awful but everybody is different

love this pizza shop . beautiful no matter what you order ❤️

Amazing food amazing service definitely recommend :) will be ordering again.

Food was 50 mins later then stated time and arrived cold

Average food, decided to spend extra as it stated I'd get a free item and I specified which I'd like and it never came.

Food fresh and piping hot, even though just-eat sent the wrong address!!! My apologies for the incorrect address. I apricated you's resending to the correct address.

absolutely amzing food amzing place stafe are fantastic

Always nice delivery drivers and great value for money - besides tasty parmos.

Food is usually great but no chips with the kebab. Would have been happy with salad as long as they sent something.

Beautiful food and friendly delivery driver

On time, fresh, steaming hot and delicious thank you :)

didn't receive my order or a refund

all food arrived freezing cold i am not happy at all £45 for food that is stone cold

Mistake over the order , sorted out over phone and then delivered very quick , quality food as always

annoyed at service today order was delivered without dips x3 ,only one bottle of Pepsi instead of 2 phoned up immediately as driver had just left ,phoned them up to basically be told that either I or the delivery driver was lying as her response was “ am I sure”as she had packed them herself which I then replied I’m not lying she said she would send them out again and received 30 minutes later ,order here weekly no complaints but no more the woman on phone needs extra customer service training

Pizza was soggy and very doughy as if not been cooked long enough , straight in the bin , other food was nice

Always fresh and hot however, usually kebab shops include donner kebab in their chicken kebab not just chicken was slightly disappointed and some of the chicken was tough.

Great value for money and food was lovely.

Great food, friendly delivery driver too !

had bolognese parmo absolutely huge n delicious came with chips n carton full of beautiful salad, kebab meat, chips n cheesey garlic bread were all big portions full of taste plus everything piping hot, also tried the mozzarella sticks which were beautiful

Usually, I enjoy the food here as a regular customer, but my recent order was disappointing. I added cheese, assuming it would go on the chips like before, but it ended up on the kebab, which ruined the texture. I admit I didn’t leave a note this time, but the menu isn’t clear on where the cheese will go. I called to give feedback, but the response was dismissive, blaming me entirely. I hope this is taken on board to avoid future confusion.

The meat in the mixed kebab was tasty. Asked for +cheese on chips as part of my mixed kebab and they did it, and on the complimentary garlic bread too. Went above and beyond expectation this time. Thank you.

always good food disappointed this time as no dip or salad

Fab food delivered on time red hot - great example of how it should be done

Beautiful, hot and fresh absolutely delicious best kebab I’ve had in a long while!

Food was absolutely gorgeous. Pizza was filled to brim with toppings and cheese. And the hot veggie pizza was the hottest pizza I’ve tasted so definitely lives up to its name 🤣 definitely recommend

Possibly the worst pizza I've ever had. I wish I could post a photo of the amount of grease in the box. Even the bin didn't want it. The only positive was that it was early so it wasn't too cold when I went outside to bin it.

You can never fault Planet Pizza..

Ready on time excellent service

Lovely food as always highly recommend

love this place, pizzas so tasty

Didn’t get me drink that I ordered

Food was spot on, one item missing but got rectified, quality

Lovely food and excellent value

great food as always but the service charge and bag fee is ridiculous...prices are already inflated online...greed

Great service half price Halloween code it was total bargain loads toppings on pizzas and lots kebab arrived hot and driver polite

Beautiful as always here with in 20 mins of ordering

Always great food, drivers are always polite and courteous. Never had a bad pizza

Always delicious and I can highly recommend 👌 😋

⭐️⭐️⭐️⭐️⭐️ absolutely amazing. I would 100% recommend. Wouldn’t go anywhere else. Staff are fab and food is always piping hot and delicious. Thanks guys 🙏🏼

I have ordered from planet pizza for years and typically I've been happy with the product and service. lately standards have been slipping, prices are rising quality is diminished. The last two pizzas I got were both burned AND cold by the time they got to me, the two I ordered tonight were also cold and sloshed so badly to the side they were barely recognisable as pizzas (I have photos if needed) - meanwhile prices are sky high... nah... not for nearly £30 I expect decent pizzas like soz🤷🏻‍♂️

Delicious, hot food, excellent quality and speedy service.

Excellent service excellent food

The Kebab Box Special is very nice but unfortunately the Garlic bread with cheese was missing from my order. Didn't chase it up as delivery driver said they were really busy. Fingers crossed they get it right next time. Food was delicious 😋

absolutely beautiful 😍 as always xx

Absolutely rotten having worked in a pizza shop myself I can’t comprehend how you can make a pizza so greasy. Disgusting,should change your name to Planet Grease!

Pizza Planet serves the best burger and chips in the UK, best quality, delicious food, perfect, burger, perfect crispy chips seasoned with quality salt. Very rapid delivery, these guys all deserve a massive tip. - Andrei Borisov

pizza wasn't cooked properly was doughy and onion was hard. very disappointed with the quality

Never arrived they said no house number but on account number is clearly visible ?said they tried to phone but no missed call on phone Spoken to rudely by staff and was told order can be delivered if I pay a further £2.90. Disgusting service won’t use again.

Excellent service excellent food

Excellent service excellent food

Got a 14” pepperoni pizza with a tub of garlic sauce. Left a note to ask for a thin and crispy pizza base, and they made it, which I appreciated. Pizza tasted really good, has been my go to for a good 10/15 pizzas now. Wish they offered smaller tubs of garlic sauce on the menu as much goes to waste - but thats about the only bit going to waste. Might as well put thin and crispy bases on the menu while you’re at it cos I want it next week too 👌

Disgusting customer service! They Could not give a **** ordered food 9.20 waited until 11 before ringing as delivery was stating delayed (thinking they must be busy) rang and said because it’s a “new cash payment order” they ring to check it isn’t fraudulent ..1 i have ordered cash payment before and 2 They said they had called and got a EE voicemail not my number ..then blamed me saying I must have put the wrong number in just eat ..ordered here before no probs but if paying cash just go to bed

Excellent service excellent food

really enjoyed food which was delivered promptly and piping hot

Ordered food over 30 pounds said get free cheese garil bread. Bur only got a plain garlic bread which was like rubber!!! My last 3 times from here have not been good! So no more now! Avoid i have seen many a person this happes to! They tell lies!

food was cold and tasted like it's been left over night and reheated will not be going there again

Ordered food and they didn’t even ring me when I was waiting bout hour n half n I haven’t gotten my food absolute joke

Lovely food as always and lovely driver bless him even thru riots he stil smiled being a driver my self I come home as work in town and only ordered as driver didn’t have to pass any riot but he was so friendly thank u

great pizza i asked for not much cheese as I like to taste the toppings, and they sent it perfect,

Pizza was disgusting. I really didn’t enjoy it, I ordered a chicken tikka pizza and it was covered in some sauce that completely overpowered the flavour of anything and it was DRENCHED in it. This mystery sauce was not in the description and had a foul sour taste. The chilli was completely flavourless and the garlic sauce wasn’t nice either.

Delivery driver was very nice, food was lovely and this is now our go to Chinese takeaway!

Had a 14” pepperoni pizza with a thin base from here and a tub of garlic. In addition, I was sent a 10” garlic bread for my order value. Paid £16.15 inc. deliver. So, great value for money. Decent delivery time but even still I’d let them off for it being slightly longer than some other because the quality/taste of the pizza I got last night was brilliant. I will have to eat here again to confirm but this restaurant might have the best alternative to Domino’s thin crust pizzas - my fave kind :)

Excellent service. Great food. Definitely buy again.

Excellent service excellent food

ordered a dip and didnt receive one. first time ive ever had an issue with planet pizza but its off putting when you're paying that much for something you havent received

Excellent service excellent food

so tasty...pizzas, garlic bread and chips all yummy

The nicest food i’ve had in a long time.