Based on 484 opinions finded in 2 websites
Based on 484 opinions finded in 2 websites
Nº 426 in 682 in Sunderland
Nº 8 of 38 Pizza & Pasta in Sunderland
Opinions
They got my order wrong. I ordered 2 fish suppers, 1 large coke and 2 ben and jerry ice creams and I ended up with 2 fish suppers, 1 large coke and 14 bacon rolls. It cost £192.37. It was so good though, it was tasty, it was juicy, it tasted just right. Highly recommend and worth every penny
martindersing . 2024-01-31
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Very slow. Still no food 🍱 Not be using again
Terence . 2023-10-13
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Its not here and where is my food
Chloe . 2023-10-11
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A "Portion of kebab meat" is ridiculously small it was mainly chips and when I ask for chiken with no chips I don't want chips with them
kane . 2023-10-08
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Food was given a long delivery time and has yet to arrive. The restaurant is closed and no longer taking calls. Going to bed now and will escalate tomorrow for a refund
Lianne . 2023-10-08
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Pizza is cold feel like mo Farrah on Ramada
Matthew . 2023-10-08
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Late order and banged on the door very loudly twice.. I said I was coming after the first time. I have small children in bed. Very inconsiderate. I would say rude. I mentioned I had children in bed… he shrugged and said he didn’t care
Emma . 2023-10-08
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It was horrible worst food ever my kid can cook better than that and he cant even cook 😫
Adam . 2023-10-06
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Order was about half an hour late. Can live with that but the food wasn’t very good. Chips soggy and half cooked. Chicken in the wrap far too salty but also somehow bland and only had 2 small chunks of chicken. Nice wedges and garlic dip though.
Charlie . 2023-10-05
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Didn't arrive waited over an hour and a half delayed the order very unhappy
Danny . 2023-10-05
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Waited and waited for our food, my partner went and let the dogs out and our food was on the floor outside. No one knocked as we checked the CCTV. Absolute joke.
Zoe . 2023-10-05
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I did not receive what I ordered. I wanted a cheese and bacon burger, what turned up was foul! It was a hard burger with cheese but no bacon, instead it was strips of peck or spam, truly disgusting and false advert.
John . 2023-10-04
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Amazing pizza! Best we have ever had! Will ALWAYS be ordering from you guys again!
Lauren . 2023-10-04
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The driver went to the wrong address twice kept saying he was outside when he’s not so the food was freezing when it eventually arrived after I had to come outside onto the street to guide him, the smell coming off the burger bun was absolutely disgusting salad tasted like it had been left sitting out for hours before they served it so everything got binned, such a shame because we’ve had decent food here everytime we’ve ordered but after tonight will never be ordering again
Imad . 2023-10-02
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Ordered very late so was unsure if the food would even arrive. Waited and waited and attempted to call to cancel but apparently they closed 2 hours before. Food was delivered when we were in bed. I don’t know if they were closed for the night and accepted this order but we received a thimble of chips and our 2 chicken wraps had 3 chunks of chicken in each. For £21 in total it was an absolute disgrace. In the bin
Brooke . 2023-10-01
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Completely wrong food which was delivered
Jamie . 2023-10-01
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Pizza was barely cooked, donner meat was like leather
Milly . 2023-10-01
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Portion size......epic, quality.......epic, warmth......epic, delivery.........epic. only thing I miss is a ready built kebab rather than all separate but that's the area, thank you so much!
Ian . 2023-09-30
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Over an hour late. How can a pizza be completely tasteless but also taste burnt? Be completely overcooked and undercooked at the same time, this pizza needs to be researched by NASA.
james . 2023-09-29
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Pizza was not cooked at all and I did not dare touch a slice, more than one layer to the dough the crust was so out of shape and disgusting. The worst pizza I have ever ordered
Julie . 2023-09-23
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Good stuff pizza made well and the kebab was good quality nothing wrong with any of it
Xavier . 2023-09-23
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Am not going to be buying from here again food wasnt even edible and burnt
Bethany . 2023-09-22
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Food was feezeinf when arived and inedible would not recomend ever and this place should be closed down and the owners arested for ripping people off
Anthony . 2023-09-21
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Part of the order was wrong and another part was missing. The pizza was nice though
Owen . 2023-09-19
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Still not received my order absolutely disgusting I have rang yous up in which I got no help at all!!! I ordered from this place and they are closed it states on google they close at 1am but are still operating on just eat platform taking orders they are stating to yous that they are closing at 3am when this is not the case now I am sat here with no order!!!! I asked yous to contact the shop in which yous said you couldn’t I have tried contacting the shop in which I did and couldn’t get through to them!!! I am left with no order and it’s disgusting how I have been treated as a customer!! I have photo evidence that the shop closes at 1am and not 3am on Sundays they also state they are closed on Mondays yet how can they close on Sunday / Monday morning when they are closed!!! I want a full refund for this order I suggest yous contact the business and read there reviews this shop should be taken down from just eat platform as it is very misleading to customers who want to order through your site!!
Paul . 2023-09-18
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Disgrace, paid £13.80 for kebab and chips, only just say got half a tray or chips and about 6 long pieces of kebab! Rip off
Faith . 2023-09-17
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I scheduled my order for 2am. The driver showed up to my address at 1:30am despite this. I told him he would have to come back at 2am. He then showed up at 2:15 with a now stone cold order.
Andrew . 2023-09-17
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OK food very bad service items missing and the contact number is out of date
Robert . 2023-09-11
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The food was absolutely disgusting the chips where definitely not cooked i didn't even get the right food I tried to ring I got no where I would never order again from that place
Adelle . 2023-09-10
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Chips and kebab meat were stail. Grease was dripping off the bags. Overall not very nice
Dillon . 2023-09-10
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Still nothing come and been a hour over the time
Lism . 2023-09-09
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I haven't even got my food yet even though it is here
David . 2023-09-08
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My order hasn't even turned up and been charged 18.50 am so taking this further
Emma . 2023-09-08
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It never came at all nor ordering from here again
david . 2023-09-04
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Food was nice delivery time terrible
Shaun . 2023-09-01
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Wrong drink when delivered and the chicken wings where cold
Nathan . 2023-08-31
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Food was cold and pop was missing
jayne . 2023-08-28
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On time and exactly what would expect orederd and then read reviews was but unsure but turned up within the hour and spot on
tony . 2023-08-25
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Chips missing an hour late and freezing cold ...
robert . 2023-08-25
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The food has not been delivered
Julie . 2023-08-25
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Did not turn up and the pizza place needs to update there times on here because it shuts at 1 am not 3 and there still taking orders but nothing is coming
Josh . 2023-08-25
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It says it delivered but I have nothing yet still waiting like I have been for ages
april . 2023-08-25
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Honestly the worst delivery I’ve ever had tbhwy I ordered chicken breast and ended up with chicken wings. No salad no chips and no dips sent. The batter on the wing’s was volcanic and the sauce on the Kiev pizza was inferno. In edible. I would definitely recommend DO NOT ORDER FROM HERE
paul . 2023-08-25
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Still not been delivered and phone constantly engaged. Not impressed
Steph . 2023-08-23
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My food didn’t arrive no one came to my door I Havnt received any of the food
Cameron . 2023-08-23
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Wrong items delivered, they got 2 of the 4 items correct.
Philip . 2023-08-19
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Food was greasy the paper n everything was soaked in it didn’t get the correct Ben n Jerrys what i paid for I paid for the 464mill but ended up witu two small 100mill ones one was out of date I should get what I paid plus not out of date or way to greasy will never be ordering again only good thing was the coke and the delivery time
ryan . 2023-08-19
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Missing items food was all over bag
Richard . 2023-08-19
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First time I have ever ordered from this take away, the pizza base was hard to bite through and the toppings were salty and sparse. Both portions of onion rings were put in the same container not two separate containers.
Leigh . 2023-08-18
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Food used to be good but has just declined the garlic sauce is no different from the garlic mayo and the pizza ingredients have been changed likely to the cheapest possible alternative word is the old owner left
Adam . 2023-08-17
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Really strange tasting pizza - the cheese was mushy and left a weird after taste
Paul . 2023-08-13
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delivery was very quick but the mozzarella sticks tastes like chemicals. Pizza was decent
David . 2023-08-09
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Food was missing 3 different items food was stale don't bother
Luke . 2023-08-06
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It’s saying my order has been delivered but I’m still waiting for it arriving?
Sarie . 2023-08-06
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My food wasn't delivered at all. Ordered before 1am was due and 1.40 I gave the benefit of the doubt and waited until 2.05 and then contacted them, got told it was on the way and would be 2.25.. now 2.38 still no food and nothing from the restaurant.. wouldn't even waste your time ordering, obviously don't care about their customers will never be trying here again
Simon . 2023-08-02
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Ordered the mixed kebab which cost me 20 quid with delivery being a fiver to Seaham. The kebab itself was £11 and it arrived late, and without any donner meat. One kofta which was tasteless, the shish was grey and very questionable and the chicken had gristle in it. The only decent thing out of it all was the chilli
erin . 2023-07-28
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I wish I had read the reviews. Soggy onion rings. Vile mixed kebab went in the bin. Late delivery. Rock hard stale nan bread. Soggy chips. The only thing they got right was the lettuce I did ask for separately. Never got the extra sauce I paid for. Not that I needed it. Hope I get a refund. This place needs closing. Sorry but I have to be honest.
nicola . 2023-07-27
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I haven't ordered from here in a long time due to moving out of town. It's better than I remembered! Lovely food.
Martin . 2023-07-25
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I request a repayment! I have photos to tell you the damaged my pizza and sent the wrong items
Connor . 2023-07-24
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Didn’t even come and won’t answer the phone absolutely ridiculous
Tamzin . 2023-07-24
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Over an hour and a half late, driver apologised and gave an extra pizza, however, both were stone cold.
Claire . 2023-07-23
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My order hasn't been delivered
Jayne . 2023-07-23
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Didn’t receive my order, want a refund
Hannah . 2023-07-23
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The food was cold and very greasy driver almost gave me a heart attack the way they booted the door
Tasha . 2023-07-21
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What a absolute joke of a take away never write a review but this needs one over hour late missing chips, cold, greasy I do not recommend this place at all... The girl on the phone was nice but for the rest never will I order from this place again.
Ray . 2023-07-20
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Ordered 2 tubs of Ben & Jerrys, for it to not even arrive. Absolute scammers. Do not buy from this business if you want to keep your money.
Samanta . 2023-07-20
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Food was really late, the pizza was cold, and felt as though it had been reheated in a microwave, the chips were definitely reheated and the kebab was extremely greasy and undercooked and the naan bread/pitta felt like a piece of cold wet cardboard
Stephen . 2023-07-20
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Food never even turned up hahah what a bump man
Dean . 2023-07-19
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Not the person to complain, but food was damaged and cold, and chicken was dry as sticks aswell as the kebab
J . 2023-07-19
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Was over 1 hour late ,very rude staff when rang kept hanging phone up. The pizza was tough and hard to chew the ice cream was out of date,will not be ordering again disgusting food and awful wait time it finally arrived at 3:32 in the morning .
Jordan . 2023-07-19
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Nice and quick friendly driver 👍
Nathan . 2023-07-07
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Ordered mixed wraps only got chicken
Jamie . 2023-07-06
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Food is dead, wrong drink, wrong dessert and wrong kebab, absolute mockery
Jake . 2023-07-04
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I need a refund I ordered my order at about quarter to three In the morning and it never came and took 15.50 out my account
Trinity . 2023-07-01
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It was good just a little late but ferst late in ages
Christopher . 2023-07-01
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Absolutely disgusting went straight in the bin
Wendy . 2023-07-01
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Never even arrived, I know I Ordered a bit close to closing time. but surely you could of just not excepted my order. Instead of saying it was on its way 🙃
Idreece . 2023-06-29
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Ordered waited for delivery for an hour rang the place twice no answer and came up on just eat that our food was delivered and it hasn't been happened twice now
Adahalia . 2023-06-29
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On the description of the chicken burger it states you get salad and relish in the burger it came plain nothing on ect no mayo or anything as it was chicken burger, tasted disgusting.
Shauna . 2023-06-26
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My order was dispatched with driver about 03:20 yet i never recieved it, i am highly disappointed as now there is nowhere open
Mark . 2023-06-25
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Kofta was like a smashed burger in mince not nice chicken very dry shush was nice
Channelle . 2023-06-23
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Abysmal, rip off merchants. Go elsewhere. Steal your money and don't deliver half of your food.
Matt . 2023-06-23
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Mixed wrap just chicken and cold, no diet coke as ordered and 45mins late
Fred . 2023-06-23
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Was an hour late and I didn’t get the ice cream I paid for.
Cole . 2023-06-23
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Vile vile vile avoid like the plage don't order from this place never bothered showing up
anthony . 2023-06-23
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Although I ordered past midnight, I assumed a takeaway would still have a relatively decent standard regardless of the ocean of negative feedback and reviews littered on their just eat page. Well I was totally (and obviously) wrong. The delivery was extremely late, ringing twice and lied to multiple times by multiple people. After losing all hope that it would come, I gave up hope and went to bed when I had a knock at the door at 2am in which I was given THE WORST takeaway food I've ever had. Dry, strange tasting, day old kebab meat in a wrap so stale you could've thrown like a frisbee. Chicken that had the texture of a leather boot. AND THE GARLIC SAUCE.. I really I can't comment on because it was so scarce thoughout my dry stale doc martin textured wrap. Needless to say it was thrown out 5 minutes after recieving. If you have any self respect, you will avoid this takeaway, next time it's over midnight and you ask yourself "do I REALLY need a takeaway?" And you come across this place, just get some cereal. It isn't worth it. Trust me...
Connor . 2023-06-22
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The food was so cold and the pizza was damaged
Xhevi . 2023-06-22
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Food was left in garden with no attempt of contact which left food inedible which is disgusting
Louise . 2023-06-21
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Food hasnt turned up again, it came last time i ordered from here but not the time before. They dont even cancel the order they just say its came however its been 20 minutes after when it should have been here and now ive got nothing to eat again
Dillon . 2023-06-18
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Chips are under cooked, missing both cakes we ordered with no indication to why, gave us ice cream instead but would rather have been told abour the change, chicken wings are way too spicy to be bbq with no spice level indication - one is needed with the spice of these wings
Mollie . 2023-06-17
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£70 order, 2/3 order missing. Hung up on me and now won't pick up the phone. Absolute disgrace.
Matt . 2023-06-17
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Food didn’t arrive AT ALL rang to ask where it was , got told that the driver got pulled over by the police and it wouldn’t be long , rang back again and they stated it had been delivered to a guy in the house ( no men live here) and then they said if we ordered tomorrow we’ll get it . I want my money back normally used to be my go to take away before Christmas but now definitely going to be looking for somewhere else and 100% will not be recommending in the future food was supposed to arrive at 1:30-1:50
Jessica . 2023-06-16
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1:45am and no food turned up and was meant too be here 00.40-1:00am I want my money back and the food if it not here by 2am
Natalie . 2023-06-15
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Always rely on these for a cheeky late night takeaway
Laura . 2023-06-14
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Chips and cheese dry. Arrived cold. And chips underdone.
Martha . 2023-06-14
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Absolutely amazing bolognaise pizza. Superb chips and cheese. Beautiful fresh chilli dip and garlic dip was generational. I can't rate this place highly enough. Order from here. You will not be sorry. 10/10
S . 2023-06-13
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Was 2 hours later and missing wrap
Ellie . 2023-06-12
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Food was cold and pizzas were dry and the chips weren’t even cooked through.
Mechelle . 2023-06-09
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Food did dent even turn up after it was confirmed and then said on its way! Never again
Ash . 2023-06-09
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Still waiting for let you know when ever
Holly . 2023-06-09
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