Based on 10 opinions finded in 1 websites
Based on 10 opinions finded in 1 websites
Nº 776 in 856 in Sandwell
Nº 21 of 23 Pizza & Pasta in Sandwell
Opinions
Ordered pizza and burgers for collection, pizza was nice. But found the bottom bun on one of the burgers was mouldy. Because of this I stuck to the pizza and binned the burger. Once we had finished eating my partner rang the shop to let them know about the burger bun, purely for the reason of letting them know. Wasn't fussed about the money. The man of the phone was extremely rude, basically made us out to be liars, stated it must have happened in the time we had picked up the food and hung up. Will not be ordering from here again, not because of the burger bun but because of the mans attitude when we tried to bring the issue to the shops attention.
J3772XQcharlotted . 2020-05-13
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The quality of the pizza has gone downhill.Will never get a pizza from here again.Overloaded with toppings which is not bad but not fully cooked.Was really good in the past.Won’t acknowledge there mistake.Lost a loyal customer.Will now find a new outlet for pizza.
Sanjlal . 2019-02-05
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Me and my sister went here and when she got her food (which was awful, might I add) the man serving her asked if she wanted sauce, she asked what sauce they had, and I quote, the man said “BBQ sauce? I know black people like BBQ sauce” (my sister is mixed race) we left as soon as he said that and walked home with more questions than answers.
obsidianunicorn66 . 2018-08-20
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I ordered from her and collected the pizza. The staff have no idea of customer service or how to talk to customers. The pizzas were nothing special either. Processed meat which tasted awful. The staff did not engage in conversation with you. If the place was busy I would understand this. But it wasn’t. There are much better places to order from.
andydb9 . 2018-07-01
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Pizza es nuestra opción de llevar cuando no quieres cocinar, hemos probado varios lugares locales y grandes cadenas en el pasado, pero siempre encontramos algo que no nos gusta, entonces encontramos este lugar y no en otro lugar por haber ido una pizza desde entonces.He visto algunas de las malas críticas aquí, pero honestamente puedo decir que nunca he tenido un problema. Justeat normalmente orden mediante su propia app, o que una pizza bogof cada vez y normalmente una parte o dos. Siempre es caliente, y la entrega es normalmente antes de la hora pronosticada en las apps. Es sabroso y muy razonable, no puedo quejarme.
LilTomLamb . 2017-07-28
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The service here is terrible, very slow and unfriendly. The food was also poor, with toppings to a bare minimum... Fresh pizzas from the local Morrison's are far better value and more tasty.
a65star . 2017-06-18
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La última vez que pedimos pizzas y platos secundarios desde aquí, había menos salsas de lo habitual pero la pizzas eran buenas.Esta noche, otro pedido por teléfono ya que ni el ni el sitio web de app funcionaban. Intentaron cobrarme el precio completo de 28 libras como yo había hecho el pedido por teléfono y no a través de la App o su sitio web, pero finalmente me dieron un descuento de £3, que es la mitad de lo que antes solía dar.No había ningún tipo de salsas con las pizzas o acompañantes - que no es lo que esperaba por el precio.Las pizzas ellos mismos con muy escaso coberturas en casi ninguna pequeñas piezas de pollo y pimientos o cebollas muy pocos.No sé si este es bajo una nueva dirección, pero no me será pedir desde aquí, ya que no era una buena relación calidad-precio y fue muy decepcionante. Hay muchos otros lugares a fin de cerca.
porloslocos . 2017-04-28
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He pedido la comida de aquí en muchas ocasiones. Siempre es delicioso, recién preparado y tiene un poco más de lo normal desde pizzas de otros lugares.Su pollo tikka pizza tiene que ser probado. La primera vez que el queso relleno pimientos son para morirse.Todos los conductores son amables, agradables y educados y cuando reserva por teléfono, la hora de llegada indicada parece un largo tiempo, la realidad es que los alimentos se entregan normalmente 20 - 30 minutos después de haberlo pedido. Bien vale la pena.
porloslocos . 2017-03-05
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Atmosphere is amazing, the smell of batter and fat mixed with the vibes of late March and the heady cocktail of chips and Lynx Africa in the adjacent shop, wow.
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I don't know what others said, My pixza is still hot at the tme of writing....I ordered the Italiana with Bolognese sauce in it.It Is A Dream!!! Only two slices left and I m ready to go back for more 😎
771 Opinions
They made an entire family order before contacting to say they had items out of stock. To solidify their bad management and customer service practices, they also said they cannot refund me the items and that I should complain through their online customer services. I have tried this and there is no way to trace a complaint with them after filling in the online form. It's been 3 weeks and no response. So there's no way to prove you have even tried to contact customer services I.e. a confirmation email and the store themselves are unwilling to help. You expect the highest level of service when you choose these parlours but actually experience the worst. The workers here are all struggling to speak English too and are not helpful whatsoever. Try calling them and you get greeted with zero enthusiasm followed by miscommunication and lack of confidence in their ability. I'm going to try and get a refund somehow but it's not looking good if the restaurant is unwilling to help and their customer service contact is untraceable. As far as visiting papa johns goes I will not be suggesting it again.
145 Opinions
Quality is 0 rating! They don’t even use grease paper to put there pizzas on yet there prices have gone extremely high! 20 years ago this was a good shop but now wouldn’t even think twice about going there! They will eventually loose all there customers as they never thought about customers!!!