Pizza Palace The Original in Kirklees

Outstanding service and food quality. I recommend everyone to must try their food

Arrived two hours after calling numerous times, absolute joke

Just had a special kebab everything was awfull chips and samosa and o rings soggy all meat was over cooked and rock hard and luke warm and for 13.29 it's a rip off my sons burger was thrown too as that was like warm and soggy chips too won't be goin here again use too be nice but such a shame I stand by independent local takeaways but this one is never been used again

After a lengthy day of diligent labor, I found myself yearning for a serving of freshly baked garlic bread. To my dismay, this craving struck at the untimely hour of 3 a.m, leaving Pizza Palace The Original as the sole establishment open for service. Following the placement of my order for an 11 inch garlic bread, I was promptly presented with a 6.5 inch variant instead. I seek clarification as to why this discrepancy occurred. The item received deviated from my specified selection and payment. Thanks. Not happy. 0 stars. Never again. #Scammed

Highly recommend best pizzas in dewsbury.

Very good pizzas. I prefer to collect as the pizzas are normally ready in 20 minutes and piping hot on collection.

I asked for a magerita and a donner and I got 2 donners my child was crying

Chips were burnt on the pizza and they overcharged me for paying by card without me agreeing. Sly and dodgy

The best Pizza in town Tried different flavours all are the good but Parmesan is winner

Food was 1 hour late freezing cold, cheese burger was uncooked never order from here again

Staff friendly, service good and pizza was loaded with toppings and delicious

watting more than 1:30 houre only for 1 pizza weesting my time no try again and i order hot pizza but cold pizza coming !!!!

First time tried this shop, Pizzas were delicious, whole family enjoyed them.Will definitely try them again.

There was a really nice delivery guy Hakim always polite and always on time ( drove a blacked out windows on a blue golf ) I think he has since left now it's really rubbish food also cold now has always come late and no politeness from the other drivers Politeness and having good manners don't hurt 🤕 they need to do a course on customer service

Brilliant takeaway! Amazing Pizza Shapes, Donner is luscious, Overall 5 stars food and service!

Nice pizza good customer service

Food is good but I'm still waiting for my £3 since Tuesday night

One of the pizza in dewsbury highly recommended

Birthday meal, ordered 6 pizza. For £40. Way too much salt, and my parents struggling to eat. Everyone said way too much salt. Will not be ordering again. Last time someone I know ordered, they said pizzas were too salty. We thought it was only one time. But we were wrong. Mum is very angry, when we called they did not seem that interested. And said no one else has complained. But some reviews says otherwise. Shame as pizzas used to be very nice. We were regular customers.

I tried to make my order for a good 10mins, my words were how long do i wait to make an order? The guy on the phone, finished his call asked me what I would like, only to immediately to turn to the person behind me and say what would u like I'll take your order. Never going back

This place has become our Saturday Night go to place for pizza Recommend any pizza they have on the menu with stuff crust! Great service, kind and friendly staff and good food for takeout. They also offer a speedy delivery service which we have used on occasion!

ordered a asian style 11 " pizza delivered opened it up not even cooked at all.their definition of pizza is just melt a cheese a little bit n then thats it its done.only had one bite straight to bin.pizza Palace shame on you for robbing people like this.never again.not recommended at all

Never had a problem with the food, however it is always consistently at least 30 mins to 1hr late. When it is late by an hour the food is cold.

Lovely food, ordered £50 worth of food and all was red hot and no complaints around. Despite being ready 10 minutes past collection time they gave us a free garlic bread for the wait and free sauce! Will deffo be back :) lovely little place too!

Very good staff very very good pizza Service

One of the best pizza place around

Ordered cheeseburger meal, 3 chicken nuggets meals n a 11inch pizza. Meal took 35 mins to come missing the pizza phoned them up they couldn't be bothered when it came it was cold. The chicken nuggets weren't cooked properly chips were cold n the Pepsi didn't even taste like Pepsi will not be going back again n I would recommend this restaurant to anyone.

Had food poison for 2 days Don't order from them.

Food of my every weekend :) thanks to them that they provide us tasty food .. this place must have dine in system ..

cold food, ages to deliver , hardly anything in the boxes to say they charge so much wont be ordering from there again

Ordered a chicken burger and a margarita The burger sent out was raw from inside And the pizza wasn’t cooked it was soggy I only had one bite n thru it in the bin along with the burger first time I tried here never again sorry 😞

How far these guys have fallen since they first opened. Pizza was absolutely awful. Far, far too much cheese on it. It had a sickly greasy taste, the dough was soggy, and this was supposed to be a thin crust pizza with a crispy base.

What a nightmare dealing with this place. Son placed an order, delivery got cancelled. Now we keep getting fobbed off and no refund given. Awful service

Ordered 20 inch pizza, garlic bread and 2 portions of chips. Arrived a hour late, no chips and the 20 inch pizza topping stuck to the lid, it looked disgusting. Phoned pizza place the original, they didn’t want to know, just told me there was nothing they could do and to contact Uber eats. Absolutely disgusting customer service, never going there again.

Terrible. The WORST. Ordered at 06:00. Planned to arrive at 08:00. And what time did it come? I don’t know! While im writing this review the order has delayed an hour and a half, still hasn’t arrived. I don’t even know if the quality is good. Won’t even let me refund. I called them multiple times but they just said “on its way” and then they stopped answering. Really bad. Thank you for reading. UPDATE: Arrived 3 hours and a half after I ordered. 1 hour and a half after the scheduled time for delivery.

Really good pizza test so good Really good service man called mohhemad istiaq win our heart 2 weeks a go my husband go to pick up pizza his card machine not working he said transfer me wen u finished eat😋 same thing happened wen I pick up today were really impressed with service and pizza was spot on all the time were his regular customer now Really good service 👏 thanks you so much

This place is a joke dont order from them , delivery should be with me at 00 00 and they said its 1h delay dont recommend!!! Stay away

Bunch of desperate invalids that note nunbers down then pester with calls 24 hours round the clock, be carefull letting your number through with these numptys.

It's not what it used to be. Chips weren't fresh. Sauce in the burgers was disgusting. Need to take my business somewhere else. Customer service was very poor.

pizza, samosas and kebabs are absolutely rubbish. Food is very poor quality Loads of donner and no chicken on mixed grill pizza. Will never order again

Brilliant food, timely delivery as promised thanks guys

The amount of salt on these chips is UNBELIEVABLE! they should be trying this stuff themselves! £5 for cheesy chips just gone to waste! Used to be a good takeaway but this is the last time ill be going here. Also, who puts salt on cheesy chips are you crazy???

I just got my food and it is amazing. thank you pizza palace. Thanks for the Free Pizza.

Food was very cold all donner ended up in bin would not recommend it at all

Half of our order missing, took another hour to get the rest with items still missing. Food lukewarm, takeaway rude and unhelpful when we asked for a partial refund. Avoid.

Took ages on delivery made excuses up when rang was told it was on way and what a shock was cold when delivered what a waste that order was

This is a takeaway. I ordered 2 pizzas; 1st pizza pepperoni & mushroom which had a raw mushy base. Not good. This was due to the mushrooms releasing their water. 2nd pizza was a spicy chicken tikka. Much better. So will give them another try.

Pizzas are some of the best I've tried in the area. I'd recommend the hafiz heart.

I ordered 2 pizzas and they told me that it’s for £13 and they charged me £17

Food arrived early but i was very disappointed with the flavour and quality of the food won't be trying this place again!

We place an online order which took a little over 45 mins and was delivered, which was cold so we rang them to inform them and within 10 mins they re-delivered our food which was delicious so thanks. Excellent service. Only recommendation would be to wrap the dinner in tin foil to keep the heat in

Food is tasty n fresh. Excellent customer service.

Just a quick reminder to the management and pizza chefs, THE SAUCE GOES IN THE PIZZA, NOT ON TOP.

Second time we've ordered from here and it's the second time it was poor. One pizza was half cooked (raw dough) chips were cold and took over 1 and a half hours to come. Rang them to be told "he's just leaving now"! 35 minutes later it arrived!! Be prepared to be disappointed. Won't be ordering again!!!!!

Order took almost a hour and a half to get here. Restaurant didn't even care. Won't be ordering from here again.

Food wasn’t warm phoned back to explain that the food was cold they just replied back saying ok don’t think il be going there again.

It's a wonderful place with lots of ingredients of food on pizza. There is chicken, fries, burgers, pizzas (obviously) and much more!

Worst customer service ever, just paid on their app they took the money and didn't send the food

Its pizza palace and take new name pizza palace the original

Paid £13 for this. Bought a Donut Deal or something at £8.50. For a pizza with 4 toppings, chips and donner. Paid an extra £2.50 for the crust so that’s £11. Turns up with no chips and donner, I ring them and get told ‘is it okay if we just send some free next time, I said no three times. They agreed to send some. Then call me back and blame Uber eats for allowing the deal to happen and that because I paid extra for the crust I get none of the deal just the pizza. How that works I do not. I call Uber eats and they confirm it’s the restaurants fault. Call them back and the guy who answered passes the phone to the original guy and calls me ‘stupid (something)’. He then says ‘thanks for letting us know’. Complete scam

Ordered for the first time from Pizza Palace, delivery came within 30 minutes. Two 16 inch mix grill Pizza's tasted delicious. Highly recommended. Will definitely try again.

Horrendous, do not order from here! Waited 2 hours and the food didn’t even arrive. Rang them multiple times and every time they said it was 5 mins away, then never turned up.

Fresh ingredients. Love this place. You can taste the quality.

Waited 2 hours for food and its come freezing cold. Last time i order from here

One of the worst experiences ever, ordered at 7PM and actually received the food at 9PM. 2 hours wait wasn't annoying enough, I called at least about 10 times and the response was exactly the same every time, “I understand”, “give me 2 mins”, “very busy today”. On top of that, food comes ice-cold, delivery guy drops a list of 20 excuses and just walks off. Takes more effort dealing with this joke of a business than actually making the food yourself. Even then, you'd probably do a better job!!!

Absolutely disappointing service. Ordered via ubereats was advised 30 - 50 mins delivery which i agreed to. However it was delivered 1 hour and 10 mins after the expected delivery time. Had to call them numerous time and was told everytime its on its way and will be with us in 5 mins. Kept giving us excuse over excuse. When the food arrived it was all cold, the donner turned hard and the chips tasted stale. Never going to order again from them.

Absolutely terrible 2 and half hour wait phoning every half an hour after an hour wait answering with will be there soon wasn’t bothered for it at this point was ready for bed definitely won’t be using again

Delicious number pizza and friendly customer service👍

3 rd time ordered late all times foods is partially ok, but i ordered chicken wings i seem they were already made just to fryup u could gt these days not fresh

First time trying this place and got to say it was a great effort from the guy's and i will be back, put my usual Premium priced Pizza GoGo around the corner to shame, from pricewise to quality and quantity and service. *2021 Update this place as gone massively downhill since original review (Above) placed a while ago. Will never use this establishment again. This place started off fantastic, but as since gone massively downhill.

No sauces upon delivery, chips were re heated, waste of money for burgers but pizzas are good

Poor food quality and not the right food either then didn't even answer the phone when tried to ring to change order

I order burgers and kabab it was very good cook and nice taste I love it thanks chef who make my order I order again love it

I order regularly nice foods pizzas 10/10 ❤️ Definitely will come back

My family told me about this place in whole dewsbury I tried but I would say 10/10 mouth watering food i don't mind having food from here every day 😋

Been living in dewsbury for years all ways pass this place. First time order 3 pizzas. What can I say. Avoid people i can't believe people eat from places like this.want to say to the owners haarmi people giving raw pizzas. I dont know how you phenchood people live.

Order was delivered late and was barely warm... The cheesy chips were not great, too many chips ( threw loads away) and hardly any cheese ☹️ the chicken kebab portion was small n the pizza was a bit bland... Gutted as heard good things about this takeaway

Absolute disgrace using a new pricing menu that they are still waiting from the printer for and think it's justified to charge the price change when customers dont even have the latest menu !!!!!! I'll be waiting for the price change before I order again as has increased considerably !!!

Ordered our food at 8pm this evening, its now 9.35 and it still hasn't arrived. Rang them 20 minutes ago, apparently it was on its way!!! Only a small ordered. Ridiculous waiting time

2 hours and 40 mins for delivery and then all the pizzas were wrong so can't eat them. Avoid this place!!! Never again!!!

Oh my! Where do I start. Pizzas galore Square pizza, Doughnut pizza and the BBQ are the favourites. The Chicken Strips are on another level (3 Flavours- Sweet Chilli, Peri Peri & BBQ) Absolutely delicious Why you still reading this? Order Now!

Excellent pizza.good friendly service.would recomend.

Chicken Pizza with Cheezy Crust. Absolutely Fantastic.

Ordered chicken an chips absolutely disgusting, after 1 hour an 45 mins waiting for delivery. Foned them to ask for refund an to take that food bak he hung up. Very disappointed

Salaam first time I ordered over their burger are huge at it best fresh burgers love the mint sauce too family say they very polite great customer service as well I would order again their burger at the best good price as well unlimited rating I love this place fast delivery in polite way top high quality food Ameen

First time trying will definitely be back again. Massive potions and stir fry donner was really tasty, Asian special and meaty feast pizza were nice, cheesy bites made it better. Only down side I would have liked it a bit hotter extra chilli /jalepeno next time

Ordered here this evening all went in the wheelie bin absolutely disgusting stone cold not fit for consumption looked terrible ordered a parmesan never again yuk

Very bad customer service, did not get the order right at all, charged £4 for chillies when asked for the spicy veg pizza which is on the menu. Spoke to the gentleman with the red designer scarf at the till, who took my order. This place used to be very good until they changed their staff/management. When the food came it was cold despite being told to collect at a certain time, then received the food 25mins later.

1st order was lovely further orders have been incorrect or not very nice at all plus cold

I placed a order for the first time after a friend recommended it. I ordered 2 pizzas with cheese bite base. 1 margretta and 1 special with donner meat on top. They charged me for 2 cheese crust bases and 2 donner on top but didn’t put donner on top or cheese bite base. I rang back they said it was there mistake and they would sort it tommorow my friend I’m hungry today I need to eat today not tommorow. I said ok it was a mistake so I gave them another chance and ordered again after couple of days same again they charged but forgot again. I won’t be ordering again no more chances.

Very tasty food. 5* Bit unorganised tho

Tried to find the birthday pizza accidentally ordered from another same name Company wen I rang these to ask we're order is they confirmed I hadnt ordered from here but they said they would fit me in as usual have to order 24hr in advance the delivery driver even said happy birthday to my son as I sent him to the door great service an dpizza was spot on!

Ordered directly off their website last Saturday after 2hr 20min as knew was busy I rang they said not received order I had a confirmation email and receipt off website they did however retake my order and delivered in 20 mins n was tasy I think thwy forgot but just wish they cud fess up and maybe apologise offer a discount will still order as tasy pizzas!!

The food here was terrible, it came in mouldy and the service over facebook messenger was rude and the overall experience was awful. Would not recommend.

Decent food with Decent prices.

Good food and not too expensive. Best to order before collection as the wait can be long if you walk in.

Masha Allah nice tasty food, top service, very good price, defo go back.

Best pizza I’ve had in a long time bang on time 👌🏾👌🏾

got a bad stomach after the chicken parmesan also missed 2 items out.

Made an order for delivery at 8:00pm Rang back at 9:00pm to find out where my delivery was, was told it’s on its way, I live 1.5 miles away from PIZZA PALACE 9:30 tried to ring back a dozen times but always engaged 10:00 pm food still not arrived, Will never try them again.