Pizza Hut Restaurants in Kingston upon Hull, City of

Never been so disappointed ☹️ Came here Tuesday, October 15th and it was amazing. Just like it was in the 80s, flavoursome, golden crunchy crust in a deep pan. Couldn't wait to come back, fast forward 16 days, Thursday, October 31st. We were served up a burnt crusted deep pan pepperoni pizza. The ovens were obviously too hot any longer the crust was charcoal. Knock on effect was that the actual pizza hadn't time to rise, not cooked thoroughly. The desserts and salad were amazing.

Very pleasant staff and nice food

Tasty deep pan half of a 9 inch shared in 2 pieces pizza and salad side. Just enough for light lunch

Food was fantastic and great service from Jody and good deals on the food too!

Excellent food as always had the buffet 😋, great value for money and they kept the variety of pizza coming as was pretty busy , Excellent

Food was great,service was great from Jody from start to finish.

Excellent friendly service from Jody and Brooke, food was lovely!

Absolutely brilliant place staff were great the food cannot grumble My wife and myself shared a pizza together it was more than enough with free salad bowl which you can go up as many times as you want We took my mother in law and my stepson and his girlfriend. Will go to this place again 5 star all the way

Excellent good quality fresh pizza and salads

Jody was an amazing host!! 5* service

Doly thank you so much you are the best 😘🥰😘

lovely staff(jody and Brooke served us and the manager was great too) , good food and absolute bangers on

Jody was really welcoming and had great customer service !

Everything. Greeted straight away. All staff professional and friendly. Environment clean and relaxing. Toilets very clean. First time in there for 9 year old, she thoroughly enjoyed it, tried 2 different sorts of pizza. Activity sheet was great fun

Very tasty, not hot enoygh but warmed nicely in oven

cold food, guy was clearly multi apping

Wasn’t delivered and told we would have to reorder when our order was delivered elsewhere or just got forgotten still waiting for refund and response from just eat

Expensive on an evening but couldn't fault the food or service

We have a lovely time in Pizza Hut food was delicious we come again and out host Jodie m was lovely and explained anything to us

Got a call at 9:30 about the order to change some things and then when I went back to check the app it says it was delivered when nothing was at all. Very confused. Now shop is closed and I tried to ring the number and the personal number that I got called from?

Atmosphere isn't what it used to be but the food and service are great. Buffet variety wasn't the best but I'm just picky lol

Everything was great, its awesome that the salad bar is free with every meal! The staff honestly made our visit today as a lot of places are too much for my autistic nephew, and he can be restless and not enjoy food due to being quite picky. First time he's ever said he enjoyed going out for food and I credit that to the way the staff treat him.

Jody made our experience fantastic. We were having issues with using the website along with our blue light discount code and she took our order for us. She was friendly, efficient and continued to check in with us that everything was ok! She’s a credit to the company and made our experience fantastic

Brilliant food Brilliant service

nothing delivered! had to order elsewhere costing more expense!

Very clean, food was excellent and the staff were extremely cheerful and helpful.

Arrived for a buffet lunch just before lunch ended. Prefer thin base, but that's my personal choice. I really enjoyed the deal in including unlimited drinks and ice cream - took me back to childhood, Mr Whippy, with sauce n sprinkles.

New handcrafted base is not very nice. Cookie dough picture and menu description shows it comes with ice cream when it no longer does so, yet they still charge you full price for half the dish.

Had a great meal there on a Sunday afternoon. Loved how it wasn't too busy and crowded.

Evie was very friendly, great service.

It was okay. Food was okay,mostly self service, buffet

Great service and lovely staff. Jodie and Evie were fab. Food was amazing too

All members of staff were very polite and accommodated to all our needs, the food was superb and the atmosphere was incredible. Good vibes all round

Can't comment on service as it was all diy

I bought pizza and I was given the small one for 16 pounds. Any buying from pizza hut In Kingswood, please check before buying.

we visited tonight for the 1st time, food was absolutely delicious and fast service. Staff was very helpful and the lady serving us (Jody) went above and beyond to make sure we was happy and enjoyed our food/service. Nice clean restaurant will definitely be visiting again.

Food was great. Fast service from Jody and the food was spot on!

Had very nice driver drop off the food - thank you for delivering despite everything ongoing in the city today :)

Good music, perfect temperature, great welcome. Mia, Katie and George were our severs and were excellent: friendly, helpful and fast.

Lovely food fantastic service by Helen and Brooke made the experience warming and friendly. They couldn’t do enough for me and my famil

visited pizza hut kingswood for the buffet and it was great as ever. Jodie and Brooke were really welcoming and efficient. lots of vegetarian pizzas available on the buffet which was a pleasant surprise

Excellent service by Jody and foods great

food was excellent and salad bar always stocked up. clean restaurant. only had one server on at the time, I believe her name was Mia. However she was still attentive and always checking up on us and getting what we needed. A great credit to the company. Will be returning in the near future.

Jodie was lovely throughout our visit.

Food was a little cold and bland.

Tonight we came as a party of 9 and the young lady who served and helped us throughout our time was absolutely amazing and deserves all our praises !!!! Everything was correct and double checked and was very patient with all of us down to tee. Thank you for an amazing time !

The food was lush, just a shame that the offer that clearly included 2x 1.5l bottles of drink were not delivered and instead we were given 2x tiny 500ml bottles.. the driver just said that was right and left our front gate wide open, so our puppy got out and almost got run over. not happy 😒

Pop in for a pizza for my little ones birthday today. Amy was amazing, very attentive and friendly and very helpful to accommodate. Absolutely no issues there at all. 10/10. The food. Pizzas let us down. Beside guys had done a table check but there was not much to complain about - quality itself is bad and even if they would bake it from scratch, it would be same, I guess. Tasted like frozen pizza express from the shop you chuck in the oven after school run. Dry, lack of ingridients and very average. Salad bar was nice though. But overall, we enjoyed our stay as it was a special occasion for us, it's just pizza wasn't that great Sorry

Food arrived cold which is unusual from Pizza Hut

We booked a table for a suprise meal for a friend. All the staff was super welcoming, lovely and warm, but Helen in particular went above and beyond to enjoy we were happy with the service and our meals, even got a second flat bred for one of us due to the 1st not coming out just perfect. The food was also delish. I hope this review gets to the management and to her.

Staff rude unhelpful . Order came wrong shoulder s shrugged . Did not care . Then as you are eating food asked to pay the bill . Shall not be going again

Not been to a Pizza Hut for over ten years. Food was in fairness better than expected. However its a bit naff having to order on your phone. Its bad enough serving yourself at a supermarket let alone a meal out. Also does not take cash. So whilst the food was nice we probably wouldn't return for a meal out. Staff were very pleasant though.

Easy to order with plenty to pick from, good selection of drinks

Prices have really gone up here. Well over £50 for pizza,fries and soft drink for 2

Came in for a bit of a dinner time treat and got the buffet. After asking about veg options Helen made sure we had plenty of choices. She is a credit to the company and a delightfully happy person.

All of it, but gutted didn’t have any San Miguel but had Budweiser instead. Salad was lovely and fresh and pizzas were so nice even had to take away what was left as we couldn’t finish it all!

We had the buffet it was excellent plenty to choose from. All cooked fresh. Service was excellent A**

food was cold and hard. total waste of money.very disappointed

Brilliant experience on a hot Wednesday lunchtime. The restaurant was quiet so there was only one member of staff on the floor but when I went to the buffet she asked what pizza I was looking for and had them freshly made. When they were ready she brought them to the table for us to take from, rather than me going to the buffet again. Attentive, friendly and efficient. Everything one wants in a dining experience.

Don't go often but when I do go it's always good staff very helpful scran is always good

Great apart from the ice-cream machine kept breaking down.

I and my work colleagues agreed to have lunch in pizza hut Kingswood on 22/4/23 because of unlimited saladbut We're disappointed because the shredded carrots were no longer good ?recycled , the lettuce looked old,not fresh,beetroot does not taste fresh, We are very frustrated. Based on our experienced , it seems that Pizza hut Kingswood food standards is going down which is unfair for us customers because We are paying their price for substandard service and food No apologies from staff when informed about the carrots . Customer service is very poor in this occasion.

Driven 45 miles to come to this restaurant for daughters Birthday and the staff were fantastic with us and made a fuss of my daughter for her Birthday which was a lovely gesture. Restaurant was really clean and the buffet was good value for money. Was really we worth travelling too and would highly recommend.

Clean, tidy, pizzas are always great, salad bar well stocked

Everything worked well, and the whole flow and ease of the experience was very good. The buffet is good value for money, and there was a good selection. Staff were great too.

Everything was great only thing is they don't take cash was told theres signs saying so but I couldn't find them.

It's pizza hut. You know what you're getting. The staff were helpful and friendly. The food was tasty and the salad bar is always a winner.

Had lovely lunch with family, staff were very friebdly and helpful nothing wad to much trouble.

Pizza Hut offers a satisfying experience for those craving traditional and inventive pizza options. The menu boasts a wide variety of toppings and crusts, catering to a range of tastes from the classic Margherita to more unique creations. The ambiance of their outlets typically provides a casual and family-friendly dining atmosphere, making it a convenient choice for gatherings. While service quality can vary by location, many customers praise the prompt and courteous staff. Additionally, Pizza Hut's commitment to offering regular promotions and deals adds value to their meals, making it a popular choice among budget-conscious diners looking for a reliable pizza option.

Service was friendly but unfortunately the food wasn't tasty certainly won't be going to a pizza hut again

I ordered a bottle of Pepsi Max, but didn’t receive any drink upon delivery

Surprised at the quality of the deals. Really good value for money kids meals with salad, main, bottomless drink, side and ice cream for less than a tenner. All really tasty food and friendly staff. Nice and filling - boxed up leftovers to take home 😎

Ordered the Pepperoni New Yorker for takeaway, it certainly does not look like the picture that is advertised,the crust was huge,hardly any cheese on it and not much pepperoni either. You be better off going to Dominos and buying the Pepperoni Passion cos it knocks the socks off Pepperoni New Yorker from Pizza Hut.

Opened my door and put my food in porch whilst I was unable to hear door but appreciated

The salad bar is not what it used to be oyster gone downhill a tad,the pizza was good though. Zero service as it's scan QR code on tablet and food is brought out to you and they still ask for a tip.

I ordered a meal via Just Eat. The meal never arrived, though according to Just Eat it did. The Pizza Hut manager was remarkably unhelpful. He told me this happens a lot and there is nothing that they can do. He told me to contact Just Eat, but was unwilling or unable to get me their contact details. Given that he is presumably in over all charge of the food produced, I would be very wary of eating there again. They seem unconcerned that their customer's food is repeatedly stolen. Disappointing and, frankly, odd.

Food always good, good atmosphere but the service was lacking as I had to go after waiting quite along time, to get glasses when told she would be back in a minute.

Always pleasant and helpful staff

This is my favorite pizza restaurant....even though it can work out to be expensive. I usually go to the Pizza Hut, St Andrews Quay Hull. However, on this occasion I went to Kingswood, Hull. All good and well placed in seating. But then to be told "you order via this QR code, on the table"....I did that, with the friends I was with. The pizzas/sides all came to the table. No space to place plates anywhere. Once finished, the empty trays/salad bowls are taken. We wished to have the reminding pizzas to take away. Instead, of removing the pizzas from the table. We were, just passed the empty boxes. So if we were to give a tip for the service. Most of which we had to do ourselves.

Amazing place to go and eat with family and friends and the staff are so nice

Very tasty grub. Staff were lovely - helpful and attentive, but the ordering through the app was a major derriere discomfort, hence 4 stars.

Great food service was excellent even though they were very busy

Called in for the buffet, was a bit quiet so turn around on pizzas was abit slow. Not much variety either but I suppose that's to be expected during quiet times

Food was great, came out quick n was lovely and hot. The restaurant was a tad cold but not unbearable.

This place is a must for everyone at least once a month

All staff started to look at all disgusting when we had more than 12 pieces of pizza on the all you can eat buffet

Wonderful service and very tasty food

Friendly staff excellent service

Yeah all okay. Food is good and is it’s a great place to take kids. My only (main) criticism is that is looking quite dated! The toilets are in a horrible state and the building is in need of a refresh (or deep clean!). Lovely pizza though and salad bar / ice cream station is the selling point.

Excellent pizzas. Decent value and very good service from helpful and friedly staff

Not been for long time, though I can't grumble at the food was nice. Though for what you get is a little pricey, though there is all you can eat salad bar. Friendly service and staff are pleasant/welcoming.

Swallowed the very, very large price for pizza and sides thinking maybe it will be a really good treat - honestly this was a disgusting ripoff. Considering how poor the quality was and how absolutely tiny the portions are, it's unbelievably overpriced. Zero stars.

I would love to put 0 stars instead of 1. Pizzas are not worth the price, £33 for 2 eleven inch pizzas is not worth it at all. They weren't warm enough, instead they left them just a little colder than usual pizza chains. I expected better from a company that made history back on the 1900s but I guess it went in a very low decline. I do not recommend if you're starving. Domino's or Kebab shops are mostly recommended.

The whole experience was enjoyable, especially the friendliness of the servers.

The food was cold, it wasn't very nice. The chips were hard not cooked through. They didn't send our chicken wings. I'm not happy with the food at all I will not be ordering again

Drenched in oil,very disgusting

Starters where great but the pizza was very dry.

Missing Pepsi on order, food stone cold when it arrived. Absolute rip off for the price

We were happy with the whole experience The staff were very helpful smiley staff easy to talk to Tables were cleaned as soon as vacated and prepared ready for the next customer so appearances when first entering the restaurant was positive one Pizzas were the nicest we've tasted and the dough nice and light

The staff were very efficient and friendly. Restaurant was clean and tidy. Food was delicious.