Pizza Hut Restaurants in Kingston upon Hull, City of

Pizza took an hour to arrive and was cold. Live chat is telling me to call the restaurant. The restaurant is telling me to speak to live chat 👎

I recently returned to Pizza Hut after a long break and was curious to see what they had to offer. Unfortunately, the experience left a lot to be desired. After a brief wait to be seated, I had to wait again for a server to bring the drinks and food menus. The pizzas were decent but overpriced at around £18. The salad bar was disappointing, with brown lettuce and a limited selection. The bathrooms were also quite dirty, which is always a red flag for me. Overall, I won’t be coming back to Pizza Hut anytime soon. With a few small improvements, the experience could be much better, but it's a shame that it fell short.

Very welcoming and tasty food :)

Firstly, the time it has taken to prep the food ready to deliver is ridiculous long, then to receive it cold, not good at all! No chocolate sauce on the cookies and the ice cream was missing. Dominos doesn't have this problem, think about it....

Order not delivered. They said it was left at the door - but we are a shop that was open all day!

Driver was exceptionally good. We were just on our way back from scouts. Delivery was few min early and he waited for us to drive up rather than leave it outside so that it didn't go cold :)

Good service and food. The Buffet today excellent.

Jody served our table at Pizza Hut Kingswood, and she was very good with my girls and helpful, thanks Jody!

Food was all cold and items were not correct.

The pizza is very poor, doughy and heavy - no thin crust for vegan options. The vegan options were limited, a number seemed to be out of stock.

Average at best! Chips were soggy too

Absolutely awful. Firstly the delivery driver only had to go 4 kilometres. It took him over 30 minutes because he went to the wrong address. Secondly the food, cold, tiny pizzas with hardly any toppings. Ice-cream in the bag with the food, straight in the bin as melted and inedible. Massively overpriced and garbage. First and last time i will order from pizza hut Kingswood.

Jody was absolutely amazing, she took care of our every need and nothing was too much trouble ❤️ she was amazing

Half empty but still waited 5 mins for an acknowledgement of my existence. No soft drinks without aspartame in them. You order and pay on a Web based app. Very impersonal. Not so much a restaurant as a hub for eating takeaways in.

I recently visited the Pizza Hut located at Kingswood Retail Park and had a great experience. Staff: The staff were incredibly friendly and helpful throughout my visit. They made sure everything was taken care of and provided excellent service. Food: The food was well-cooked and tasted great. It was served fresh and met the high standards I expect from Pizza Hut. Overall, I had an enjoyable visit and would definitely recommend this location for a pleasant dining experience.

Great service as always. Jody really looked after us!

Great food. Great service from Jody and crew.

Collected large pizza from any Pizza Hut is 13,49 in south of England... here is 30,49. You can check on Google: Chese bites suprem Pizza Hut price

First customer's of the day so pizzas was cooked too order and tasted excellent

Great selection of pizza, pasta was slow to refill.

delicious, needed warming up but everything tasted lovely, love the little boxes for the sides, the cheesecake was lush 😋 👌

Never been so disappointed ☹️ Came here Tuesday, October 15th and it was amazing. Just like it was in the 80s, flavoursome, golden crunchy crust in a deep pan. Couldn't wait to come back, fast forward 16 days, Thursday, October 31st. We were served up a burnt crusted deep pan pepperoni pizza. The ovens were obviously too hot any longer the crust was charcoal. Knock on effect was that the actual pizza hadn't time to rise, not cooked thoroughly. The desserts and salad were amazing.

Very pleasant staff and nice food

Tasty deep pan half of a 9 inch shared in 2 pieces pizza and salad side. Just enough for light lunch

Wrong order arrived. When we rang the restaurant they said the delivery driver picked up the wrong one. We received someone's gluten free pizza and it looked absolutely awful and was freezing cold. We obviously didn't eat it but absolutely awful service.

Food was fantastic and great service from Jody and good deals on the food too!

Excellent food as always had the buffet 😋, great value for money and they kept the variety of pizza coming as was pretty busy , Excellent

Food was great,service was great from Jody from start to finish.

Excellent friendly service from Jody and Brooke, food was lovely!

Excellent good quality fresh pizza and salads

Absolutely brilliant place staff were great the food cannot grumble My wife and myself shared a pizza together it was more than enough with free salad bowl which you can go up as many times as you want We took my mother in law and my stepson and his girlfriend. Will go to this place again 5 star all the way

The chicken supreme I ordered had 7 small torn bits of chicken on two and a half of the slices across the entire pizza, it’s almost as if it was a vegetarian pizza. This isn’t acceptable

The quality of the pizza was terible. It tasted half cooked. Normally good but not this time. As far as temperature its nomalley luke warm but this time, it was cold. In the notes I explaned I was disabled and could not meet the in the comunal area.

Jody was an amazing host!! 5* service

Doly thank you so much you are the best 😘🥰😘

lovely staff(jody and Brooke served us and the manager was great too) , good food and absolute bangers on

pizza barley had and pizza sauce on and was cold garlic bread was nice just cold and drink was warm

Jody was really welcoming and had great customer service !

Everything. Greeted straight away. All staff professional and friendly. Environment clean and relaxing. Toilets very clean. First time in there for 9 year old, she thoroughly enjoyed it, tried 2 different sorts of pizza. Activity sheet was great fun

Very tasty, not hot enoygh but warmed nicely in oven

cold food, guy was clearly multi apping

Wasn’t delivered and told we would have to reorder when our order was delivered elsewhere or just got forgotten still waiting for refund and response from just eat

Expensive on an evening but couldn't fault the food or service

We have a lovely time in Pizza Hut food was delicious we come again and out host Jodie m was lovely and explained anything to us

Atmosphere isn't what it used to be but the food and service are great. Buffet variety wasn't the best but I'm just picky lol

Got a call at 9:30 about the order to change some things and then when I went back to check the app it says it was delivered when nothing was at all. Very confused. Now shop is closed and I tried to ring the number and the personal number that I got called from?

Everything was great, its awesome that the salad bar is free with every meal! The staff honestly made our visit today as a lot of places are too much for my autistic nephew, and he can be restless and not enjoy food due to being quite picky. First time he's ever said he enjoyed going out for food and I credit that to the way the staff treat him.

Brilliant food Brilliant service

Jody made our experience fantastic. We were having issues with using the website along with our blue light discount code and she took our order for us. She was friendly, efficient and continued to check in with us that everything was ok! She’s a credit to the company and made our experience fantastic

Very clean, food was excellent and the staff were extremely cheerful and helpful.

nothing delivered! had to order elsewhere costing more expense!

Arrived for a buffet lunch just before lunch ended. Prefer thin base, but that's my personal choice. I really enjoyed the deal in including unlimited drinks and ice cream - took me back to childhood, Mr Whippy, with sauce n sprinkles.

New handcrafted base is not very nice. Cookie dough picture and menu description shows it comes with ice cream when it no longer does so, yet they still charge you full price for half the dish.

Had a great meal there on a Sunday afternoon. Loved how it wasn't too busy and crowded.

Evie was very friendly, great service.

It was okay. Food was okay,mostly self service, buffet

Great service and lovely staff. Jodie and Evie were fab. Food was amazing too

All members of staff were very polite and accommodated to all our needs, the food was superb and the atmosphere was incredible. Good vibes all round

Can't comment on service as it was all diy

I bought pizza and I was given the small one for 16 pounds. Any buying from pizza hut In Kingswood, please check before buying.

we visited tonight for the 1st time, food was absolutely delicious and fast service. Staff was very helpful and the lady serving us (Jody) went above and beyond to make sure we was happy and enjoyed our food/service. Nice clean restaurant will definitely be visiting again.

Food was great. Fast service from Jody and the food was spot on!

Had very nice driver drop off the food - thank you for delivering despite everything ongoing in the city today :)

Good music, perfect temperature, great welcome. Mia, Katie and George were our severs and were excellent: friendly, helpful and fast.

Lovely food fantastic service by Helen and Brooke made the experience warming and friendly. They couldn’t do enough for me and my famil

visited pizza hut kingswood for the buffet and it was great as ever. Jodie and Brooke were really welcoming and efficient. lots of vegetarian pizzas available on the buffet which was a pleasant surprise

Excellent service by Jody and foods great

food was excellent and salad bar always stocked up. clean restaurant. only had one server on at the time, I believe her name was Mia. However she was still attentive and always checking up on us and getting what we needed. A great credit to the company. Will be returning in the near future.

Jodie was lovely throughout our visit.

Food was a little cold and bland.

Tonight we came as a party of 9 and the young lady who served and helped us throughout our time was absolutely amazing and deserves all our praises !!!! Everything was correct and double checked and was very patient with all of us down to tee. Thank you for an amazing time !

The food was lush, just a shame that the offer that clearly included 2x 1.5l bottles of drink were not delivered and instead we were given 2x tiny 500ml bottles.. the driver just said that was right and left our front gate wide open, so our puppy got out and almost got run over. not happy 😒

Pop in for a pizza for my little ones birthday today. Amy was amazing, very attentive and friendly and very helpful to accommodate. Absolutely no issues there at all. 10/10. The food. Pizzas let us down. Beside guys had done a table check but there was not much to complain about - quality itself is bad and even if they would bake it from scratch, it would be same, I guess. Tasted like frozen pizza express from the shop you chuck in the oven after school run. Dry, lack of ingridients and very average. Salad bar was nice though. But overall, we enjoyed our stay as it was a special occasion for us, it's just pizza wasn't that great Sorry

Food arrived cold which is unusual from Pizza Hut

We booked a table for a suprise meal for a friend. All the staff was super welcoming, lovely and warm, but Helen in particular went above and beyond to enjoy we were happy with the service and our meals, even got a second flat bred for one of us due to the 1st not coming out just perfect. The food was also delish. I hope this review gets to the management and to her.

Staff rude unhelpful . Order came wrong shoulder s shrugged . Did not care . Then as you are eating food asked to pay the bill . Shall not be going again

Not been to a Pizza Hut for over ten years. Food was in fairness better than expected. However its a bit naff having to order on your phone. Its bad enough serving yourself at a supermarket let alone a meal out. Also does not take cash. So whilst the food was nice we probably wouldn't return for a meal out. Staff were very pleasant though.

Easy to order with plenty to pick from, good selection of drinks

Prices have really gone up here. Well over £50 for pizza,fries and soft drink for 2

Came in for a bit of a dinner time treat and got the buffet. After asking about veg options Helen made sure we had plenty of choices. She is a credit to the company and a delightfully happy person.

All of it, but gutted didn’t have any San Miguel but had Budweiser instead. Salad was lovely and fresh and pizzas were so nice even had to take away what was left as we couldn’t finish it all!

We had the buffet it was excellent plenty to choose from. All cooked fresh. Service was excellent A**

food was cold and hard. total waste of money.very disappointed

Brilliant experience on a hot Wednesday lunchtime. The restaurant was quiet so there was only one member of staff on the floor but when I went to the buffet she asked what pizza I was looking for and had them freshly made. When they were ready she brought them to the table for us to take from, rather than me going to the buffet again. Attentive, friendly and efficient. Everything one wants in a dining experience.

Don't go often but when I do go it's always good staff very helpful scran is always good

Great apart from the ice-cream machine kept breaking down.

I and my work colleagues agreed to have lunch in pizza hut Kingswood on 22/4/23 because of unlimited saladbut We're disappointed because the shredded carrots were no longer good ?recycled , the lettuce looked old,not fresh,beetroot does not taste fresh, We are very frustrated. Based on our experienced , it seems that Pizza hut Kingswood food standards is going down which is unfair for us customers because We are paying their price for substandard service and food No apologies from staff when informed about the carrots . Customer service is very poor in this occasion.

Driven 45 miles to come to this restaurant for daughters Birthday and the staff were fantastic with us and made a fuss of my daughter for her Birthday which was a lovely gesture. Restaurant was really clean and the buffet was good value for money. Was really we worth travelling too and would highly recommend.

Clean, tidy, pizzas are always great, salad bar well stocked

Everything worked well, and the whole flow and ease of the experience was very good. The buffet is good value for money, and there was a good selection. Staff were great too.

Everything was great only thing is they don't take cash was told theres signs saying so but I couldn't find them.

It's pizza hut. You know what you're getting. The staff were helpful and friendly. The food was tasty and the salad bar is always a winner.

Had lovely lunch with family, staff were very friebdly and helpful nothing wad to much trouble.

Pizza Hut offers a satisfying experience for those craving traditional and inventive pizza options. The menu boasts a wide variety of toppings and crusts, catering to a range of tastes from the classic Margherita to more unique creations. The ambiance of their outlets typically provides a casual and family-friendly dining atmosphere, making it a convenient choice for gatherings. While service quality can vary by location, many customers praise the prompt and courteous staff. Additionally, Pizza Hut's commitment to offering regular promotions and deals adds value to their meals, making it a popular choice among budget-conscious diners looking for a reliable pizza option.

Service was friendly but unfortunately the food wasn't tasty certainly won't be going to a pizza hut again

I ordered a bottle of Pepsi Max, but didn’t receive any drink upon delivery

Surprised at the quality of the deals. Really good value for money kids meals with salad, main, bottomless drink, side and ice cream for less than a tenner. All really tasty food and friendly staff. Nice and filling - boxed up leftovers to take home 😎

Ordered the Pepperoni New Yorker for takeaway, it certainly does not look like the picture that is advertised,the crust was huge,hardly any cheese on it and not much pepperoni either. You be better off going to Dominos and buying the Pepperoni Passion cos it knocks the socks off Pepperoni New Yorker from Pizza Hut.

The salad bar is not what it used to be oyster gone downhill a tad,the pizza was good though. Zero service as it's scan QR code on tablet and food is brought out to you and they still ask for a tip.

Opened my door and put my food in porch whilst I was unable to hear door but appreciated