Pizza Hut Restaurants in Cherwell

Ordered by phone for collection, collected & paid, got home to eat, tasted, no tomato/pizza sauce on the Margarita Pizza, & fries had pepper on! both tasted awful, finally when they answered the phone I had driven back into Banbury to return, not paying £25.99 for shite food, they did refund, but ungraciously, no offer of replacement food or anything so now no dinner! and really too late to eat very unhappy Previously regular customer

Our servers Alice and Tyreese were very polite and attentive. The food was hot and delicious, having been prepared and served in a timely manner. Ordering via the app worked well. The only slight niggle was the temperature was a little chilly for my wife but I appreciate that is purely subjective. Bring layers 😄

Helped sort out issue with discount code. Excellent service and food

Alice, Aston and Tyrese were fantastic staff. Very accommodating and nothing was too much trouble for our large table. They were attentive and made sure we were happy with our food... which we were! As a large family we don’t often get out, so thanks guys for making the experience more enjoyable.

We visited with 3 children, all of our options were well detailed to us on arrival. Staff were friendly, fast and efficient. We had pre booked a table but the restraint was quite quiet on arrival. The atmosphere was vibrant and fun and our kids enjoyed their food, especially the ice cream factory. The kids eat free deal is amazing!

Ben served our table, and delivered great customer care. He made sure our little one got everything she needed. Other members of staff also attentive and friendly

Had a lovely Saturday lunch whilst waiting for our car to charge up. Kitty, Alice & David provided us with lovely polite service. Thanks Pizza Hut Banbury 👍🏻

Lovely service from kitty. Very helpful too. Thank you for looking after me and my daughter today. Kitty was very polite and welcoming.

Went during the Easter holidays with my 4 year old and husband for first time and had a great experience. The team (David, Kitty and Alice) were lovely and helpful when we were rubbish at ordering and when there was a tiny mix up with the pizza they just cooked us another one fresh no issues. All the pizza was super fresh and all adapted for vegans.

Greated with a smile as soon as we walked in. Kitty and Alice were our servers and done a fantastic job! Food was delicious as always! Will definitely visit again!

Ben was super helpful and made the kids feel very welcome as we celebrated a birthday. Thank you Ben 5* will come again

Our server today was Toby, he was very polite and attentive and made sure we were all ok! Great service! Thanks

Loved the food. The all-in buffet is a worth try. Staff member Toby was fabulous - was constantly checking in and asking if we needed anything.

Ben was fab at the buffet and made the kids feel welcome.

Great service and help from Emily. Sorry for knocking the chocolate bits over!! See you soon.

Emily was outstanding and very helpful with everything! 10/10

My son and I have come here pretty much every Wednesday since 2017. There has always been a great team, they remember who we are, and it is nice to have a place where we feel comfortable. Alice and Jack are great team members, friendly and welcoming. Thanks so much Andy

The service was amazing, Alice and Emily were very friendly and the food was great!

Lovely girl served us kitty thank you so polite

Lovely service from Alice and Tyreese. Kitty especially was very helpful. They all had friendly smiles and made sure that we had everything we need for our lunch with patience and grace . Expect to see us again !!

We went to Pizzahut yesterday anticipating that we'd have a buffet lunch. However, we were pleasantly surprised to find that an alternative lunch was available for the same price, namely a choice of several flatbread pizzas, and this alternative included not only salad but unlimited drinks as well. Very, very good value, we thought. Also, we must mention Emily who looked after us - a very elderly couple, helped us order on line and was so friendly, helpful and kind all the time we were there. Altogether, a really pleasant experience!

Kitty Alice and Tyreese were amazing. Very friendly and made a fresh pizza for the kids even though it was nearing the end of the lunch buffet. They were constantly checking to see if we were OK and needed anything else! Lovely service! Will definately be coming again!

great place great meal and great atmosphere cheep prices and came quick will be coming back

Thank you Kitty, Alice and Tyreese for helpful and friendly service at Pizza Hut! We came not long before the buffet ended but they still cooked the fresh pizza just for us as we could only eat vegetarian. Quick and attentive service. Thank you

Emily was great and looked after us very well, would highly recommend. Please add the Garlic chips to the menu :)

Food is nirmal as any Pizza Hut, Alice and Tyreese were fantastic in service.

Our daughters favourite place. Thank you today for the amazing service from the team of Kitty, Alice, Michelle and Sam 😊

Went here last night for the first time with my little girl. She absolutely loved the food and really enjoyed herself. Service from Toby was amazing, very kind, checking in that everything was okay and helpful. Really good experience amd will deffinately be back. Thank you for the great service

The food was fresh and delicious and the staff were very friendly and helpful Kitty, Alice, Michelle and Sam

Staff were lovely and attentive, in particular Kitty, Alice, Michelle and Sam. Good variety of food including vegan options. Only downside is that corn on the cob came half hot, half cold.

Kitty, Alice,Michele,Sam,,, Thank u all Ul amazing

Loved the buffet , food was hot and tasty

Great service from Toby, thank you 👍🏻

Emily our waitress was absolutely lovely! Super friendly and was a pleasure to start our holiday by having lunch there - set the tone for the rest of the weekend

Great customer service from jack and Alice, great food always

Went on a date night mid week with my girlfriend and had a lovely man called Jack and lovely lady called Alice serving us, they gave us brilliant service being super attentive and polite being very helpful and pleasant to be served by xx

I came in for the buffet for the first time today it was amazing. David greeted me and sat me down, he even got me my drink basically as soon as I ordered it. The waitress, I think her name was Angie, was lovely. Helped me and my family with ordering as we struggled a little bit. And then the chef ,Jack, was so kind, my 5 year old loves cheesey garlic bread, so he made a portion specifically for her. Can't wait to come back.

Awful. This used to be good years ago but has gone downhil massively. The only thing that hasn't gone downhill is the price... Service was almost non existent. I had to ask for our deserts and our plates to be collected as we were just sat left waiting with empty plates on the table. They let us order the ice cream for desert knowing that the ice cream machine wasn't even working. My children got 2 scoops of vanilla ice cream instead which wasn't the soft scoop type they were expecting. Won't be coming back here unfortunately. Shame to see a place I enjoyed so much in my childhood go so downhill

Order on your phone, get your drink yourself, get your salad yourself and pay a fortune for the privilege.

Emily was fantastic! Never had better service 👍👍

Benjamin was fantastic and very helpful server today

Excellent buffet with good options - Emily was super friendly and attentive, serving us quickly. Will visit again.

Lovely and polite staffs specially Toby

Kitty was so lovely, great service!

Kitty Alice Sam a very good service

I had a very disappointing experience at Pizza Hut in Banbury today. I visited with my wife and 14-month-old baby, expecting a smooth dining experience. Unfortunately, I had to wait 15 minutes just to place my order, and even after doing so, I found out later that my order was never processed. When I followed up after another 15 minutes of waiting, the staff member (a British woman) casually told me that my order didn’t go through and that it would take even longer. Meanwhile, I noticed that British customers who ordered after me were receiving their food without any issues. This experience left me feeling singled out and discriminated against. It’s deeply disappointing that in 2025, such treatment still exists in a well-known international brand like Pizza Hut. Was my order overlooked because I am Indian? It certainly felt that way. I hope Pizza Hut takes this issue seriously and ensures fair and equal treatment for all customers, regardless of their background. No one should feel unwelcome in a place meant for dining and hospitality.

Tyreese was such a lovely polite boy who gave amazing customer service which is rare these days! We really enjoyed our meal and will look forward to next time!

We had fabulous service from Tyrese, very attentive and great to see a smile. Nothing seemed too much trouble.

Ben was my main server for tonight. I came in alone and he was absolutely incredible. Helped me order a half and half pizza on my phone. Sam and Mia also were the best. Mia brought my drink over basically as soon as I ordered and Sam helped me with the salad bar.

Good food and atmosphere, staff are friendly and efficient, they catered to my allergies definitely recommend.

The service we recieved from Emily and Toby and other members of the customer service team were excellent all smiles and polite. All queries were answered with clear explanations. The food came out timely and was perfect. Added a photo of the cookie dough desert because it was fantastic and just nice to finish a wonderful family meal.

I went for the nostalgia but it's now about £25-30 for a 14inch pizza which is crazy (recently got hand made sourdough pizza which was amazing in Manchester from an independent pizzeria for £13-15 (Nell's) for 14inch so there is literally no excuse for this price) The pizzas are fine and exactly as I remember and if you play it right with the deals the price isn't too bad but its now basically kids meals or buffet are the only way you can eat here at a sensible price.

We hadn’t been to Pizza Hut for a while so I treated the kids. The restaurant was spotless, including the salad bar which is a good sign. Ordered online at table. Food was fresh and arrived quickly. Emily and Sam are clearly proud about the place and good to chat to.

Had a really good experience today,Was seated straight away by a really nice chap called Sam very friendly and very polite,Other staff were very polite and efficient Kitty, Alice!! There was no cheesy garlic bread so Sam said he would bring it over to me when it was ready but also told the server who was putting Pizza out on all you could eat.As Sam was busy seating people he got my attention and put some on a plate for me and I went and picked it up very good service!! Will definitely be back again

We hadn’t been for ages, but we took our little boy for his birthday dinner, because that’s what he chose :) It still has that nice relaxed & family atmosphere - that I remember and have fond memories of from being young.The two servers (Emily & Sam) couldn’t have been more friendly & helpful! They even took our small cake & candle, and came out with a happy birthday plate & sang happy birthday! P.s the food was delicious!

Emily made this a splendid experience, so kind and generous, brilliant customer service. She deserves 100 stars

Great service from Emily and Sam today and really enjoyed our meal!

A very enjoyable evening, with an excellent service, care of the lovely Emily x

Excellent service yesterday from both Emily & Nicole. Nothing was too much trouble for them and made eating out with 3 hyper kids much more manageable.

Tyreese was a great host. Very pleasant experience

the staff is very helpful and cheerful!

All staff we amazing particularly Alice, Michelle,Jack and Dan.

Excellent evening of birthday celebrations! Served by Toby and Dan and both very helpful and accommodating. Food arrived hot and was delicious.

Perfectly placed, and with Jack at the helm, this pizza spot is all you need for an unforgettable meal! The buffet was loaded with options, plus a special Manager’s Choice pizza that was a delicious surprise. Loved every bite!

Went in to treat my family and the staff so lovely always makes sure everything is okay with the food. All staff was very polite and very helpful with my niece. The buffet and everything always fresh

We were served by the these lovely staff, Alice, Nicole, Toby and Leanne. They were exceptional, let us know food was going to be 20mins wait, had restocked salad bar for us and made sure we were happy with out food (which we were). Very fast with clearing up and supported my disability needs definitely deserve the recommendation for their hard work this evening

Had a lovely time, Alice & Leanne were very friendly and helpful.

A big shout out to Alice and Leanne. Really helpful, friendly and welcoming. They both went out of their way to help with ordering and made our visit lovely. Thank you x

Lovely atmosphere and great service esp Nicole, wonderful food, thank you 🤩

I was in here for a quick charging stop on Sunday 23/02 and Nicole went above and beyond to get me some much needed coffee. Exceptional. Thanks Nicole!!!

Wonderful hospitality from staff especially Nicole, fully recommend visiting this great pizza hut 😀

Very friendly and helpful service, especially from Emily and Nicole. The food was very good and the atmosphere is inviting!

Another visit back to our fav Pizza Hut in Banbury. Absolutely love the vibes here and again top notch service from the amazing Nichole And B Jack. Always friendly and plenty of smiles. The only thing that could make it a better experience, was if they had karaoke 🎤 😂

Pizza was good, pizza hut have definitely improved there. Service was slow though, had to ask again for drink glasses, and take an order. Daughters birthday so ordered the birthday cookie which in the picture had a candle in it. Yeap, no candle in it when it arrived, couldn't be bothered to ask for it after previous slow service. Music a little too loud.

Excellent service from Alice & Dan. Children loved the buffet lunch, in particular the selection of food, the salad is fresh, and the ice cream factory was a hit. Staff are attentive, buffet food great quality for the price.

We had a lovely experience at Pizza Hut and Jack made this possible by giving us a great service who was happy to help with any questions we had ! Always had a smile and very welcoming. Thank you Jack!

Great time had here again. Thanks PH team especially Nicole & B jack!!!

Nicole was wonderful and polite when we arrived, food was excellent also! Definitely recommend!

Great food, great service! Very accommodating staff, had a lovley meal :) With thanks to Alice, Emily, Max and Tyreese :)

Great service and atmosphere. Never had a bad experience at this Pizza hut. Would 100% recommend.

Wonderful dining experience with top notch service. Well done Tyreese!

Brilliant staff, kept up amazingly with the demand of the buffet. Catered for a big group of us with no problems at all. All the staff were more than happy to help us!

Had a great lunch for 15 of us 10 of those being kids had a whole area sorted out for us and was very accommodating!

We brought our two grandson for pizza and ice cream. Food was great, very clean in the restaurant and, Alice, our waitress was absolutely fantastic. Will definitely come back

Nicole and Emily were are servers and very nice, Helped with all our needs and polite and chatty to our kids

Emily Nicole and Alice were absolutely amazing today. The entire place was packed during buffet. And each of them treated me and my family with such care and attention. Will definitely come back when it's a bit quieter. 😄😄😄

Alice and Dan were both very Attentive and friendly.

Looked after us well and helped with any queries. Toby was super helpful

I love the pizza but it's cost me to much

Lovely staff, happy to help. Wobbly soft seating was frustrating. Hot food which was welcomed on a cold day. Great salad and loaded pizza.

Alice served us and she was brilliant. Great food and service

Honestly, ever time we come here, the experience is just fantastic. Toby has served us a few times now, he is very attentive and always makes us feel welcome. The salad bar is fresh and food always comes out quickly and is cooked wonderfully. I know pizza hut is a chain, but this one is genuinely excellent. Highly recommend.

Had a wonderful time @ Pizza Hut Banbury. Food - 10/10, hot and quick. Service - 10/10, quick and friendly. Thanks to Toby and the team for a nice evening.

Distinctly average - nothing bad but nothing stand out good. Pizzas and sides were cooked well, but the Cheesey Bacon Bites were very greasy (tasted okay). Soft drink refill was all working, I personally think the Pepsi Max Cherry was overly sweet compared to cans/bottles (but I know that PostMix can do that). Our waitress Mia was friendly (if a little shy) and helped me out a couple of times when my slow brain couldn't figure out a few things on ordering. Would return, but not going to rush back.

Overpriced for average food. Great service from Toby and Nicole though.

great service by Nicole & Jack , amazing food

Banbury Jacob and Leanne were great

Great service from Tyreese and crew, thank you very much.

Good service! Kitty and toby were extremely helpful! Will visit again!

Very nice food, order came very quickly despite there being 10 of us. A couple of mistakes with the food but overall a very good experience. Great service from Jack, Kitty and Toby.