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4.0

Based on 771 opinions finded in 2 websites

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Nº 292 in 551 in Bedford

CUSTOMERS TALK ABOUT DISHES WITH..saladpizzacreamgarlic
Score

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As far as I'm concerned, I'm always up for a Pizza Hut pizza. However, the prices now are way beyond a joke, and the prices jump depending on which day you go to eat. The buffet was an extra £5 on a Sunday than compared to a Monday, adding an extra £20 to the bill for apparently no reason at all. It was dead om the Sunday and I'm gunna assume it will be dead on the Monday as well. As far as the food goes, pizza is always good.

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Alex . 2024-10-19

MORE AT Google

Excellent manager making everyone feel welcome today, excellent service and taking care of the place very well.

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Sonny George . 2024-10-15

MORE AT Google

We had a wonderful time this evening at Pizza Hut; we had a lovely girl called daisy who served us, she was so lovely and really welcoming! She was really interactive with my two little girls We definitely will be coming back!

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Poppy Heseltine . 2024-10-14

MORE AT Google

Daisy is very sweet, give that girl a bonus !!!

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Ria Austin . 2024-10-05

MORE AT Google

Daisy is such an amazing server. Soo sweet, helpful and had such a laugh with her. Food was good too :) an icon!!!

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Romina Johnson Gonzalez . 2024-10-05

MORE AT Google

Came on a week night to celebrate my daughter’s birthday. Although was quiet was made to feel very welcome by our waitress Daisy . The Manager and Daisy went the extra mile and brought us out a celebration cake with candle which was very thoughtful and kind , Thanks guys for a nice time

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Steve . 2024-09-29

MORE AT Google

SO FUN AND GREAT PIZZIA. Whole family enjoyed

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Ben Dover . 2024-09-24

MORE AT Google

Wonderful service from Daisy and the other staff. Food amazing and restaurant clean and salad bar well stocked with fresh items

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Jane Brazier . 2024-09-21

MORE AT Google

Given share pizzas in error. So lunch for tomorrow. Great Birthday Girl service thanks

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Jason Butler . 2024-09-21

MORE AT Google

pizza was cold and pizza was all squashed not happy

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Anita . 2024-09-20

MORE AT Just Eat

Manager and the team are extremely friendly and helpful

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Emma Lawrance . 2024-09-19

MORE AT Google

had daisy as my server and she was so incredible!! the loveliest server i’ve ever had and the environment was incredible. had a great time and completely forgot to tip but if i see her again i would give a huge tip!

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abbey . 2024-09-16

MORE AT Google

hardly any chips and 2 soggy pieces of garlic bread not worth the nearly 30 for 2 small pizzas and non existent sides!

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Alison . 2024-09-10

MORE AT Just Eat

I went in for a takeaway The staff were friendly helped me bit with my voucher as it was on line one problem with takeaways the food gets bit cold when you walk it home obviously not the restaurants fault so when I got home I just heat it up bit in the microwave but the food was lovely even got bit of free salad foods bit pricey but I had a voucher so weren't to bad

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cats6603 . 2024-09-09

MORE AT Google

A big shout out to Sam the manager at this Pizza Hut. What an amazing chap he is. Super smiley and always greets us well. Really makes me comfortable as I go with my 3 young kids and has a non judgemental way about him. I particularly like his chilled persona.

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Safina Kauser . 2024-09-07

MORE AT Google

Great hosts and food. All round nice vibes

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Luke Johnson . 2024-09-03

MORE AT Google

Lovely meal! Excellent service by Will!

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Darren Hayward . 2024-09-02

MORE AT Google

Served by analise who was really friendly, welcoming and helpful. Her and the manager sang happy birthday to our daughter. They were really sweet. All the best to her.

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D D . 2024-08-29

MORE AT Google

Went on bank holiday Monday and we ordered 5 buffet meals Mon to Fri 8.99 ,couldn't believe it when the bill came and they charged 21.50 each person, when asked why it was so expensive the waiter said its bank holiday Monday ,didn't see any thing telling us they were going to rip us off. They sould let you know when ordering or not serve the buffet on bank holiday Mondays I have gone to other restaurants on bank holiday Mondays and none of them charge me more . won't be going near a pizza hut ever again and I suggest they make it clear.

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Beverly Davie . 2024-08-29

MORE AT Google

Treated us really nicely. The staff were really nice and helpful, which is refreshing given that generally speaking service levels have dramatically decline in most companies over the last couple of years. Would recommend this outlet. The food was bangin'.

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Raja . 2024-08-25

MORE AT Google

Sent wrong items and food was stone cold

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Andy . 2024-08-15

MORE AT Just Eat

Pizza was cruched an squeezed to the front which i could tell the front was all greasy from the outside

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Michael . 2024-07-30

MORE AT Just Eat

Customer service was fantastic. Nothing was too much trouble. Great value for the buffets. Special thanks to Mary and Sam for great service.

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Lucy Orme . 2024-07-26

MORE AT Google

Yeah, food was good except they didn't have fries in the afternoon, which I found odd and too much drizzle on the flatbread.

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Anthony G . 2024-07-22

MORE AT Google

The driver had clearly drove like a maniac on the way here as the pizza had fallen out of the box pretty much. Slices were no longer slices and the toppings had slid off. Awful service.

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Michael . 2024-07-20

MORE AT Just Eat

It's a pizza hut.....enough said !!

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Raj Modha . 2024-07-16

MORE AT Google

We took 9 kids here today for my son’s birthday and I have to share how incredible the staff were. I don’t like having to order on an app (and never will - this is stressful with a big group like this) but they were so patient, calm and helpful. Nothing was too much trouble and I literally can’t fault them. We had some fussy kids with us plus allergies and they were so helpful. Food was great and satisfied some big appetites. Great value too. Staff were excellent and made what could have been a nightmare, a fun experience. Thank you to the team!

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K B . 2024-07-06

MORE AT Google

Went on buffet, hardly any vegetables on a vegetable pizza

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Arshad Butt . 2024-06-24

MORE AT Google

They always forget the ice cream with the cookie dough and when I asked the driver he didn’t speak English. The company Pizza Hut Bedford doesn’t want to know. They said well come and collect it !!!!! I paid for that and delivery. This is the 7th time no ice cream has been delivered. Not ordering again. And the food looked like it was turned on its side. Disgusted with the way we are treated.

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Lynn . 2024-06-23

MORE AT Just Eat

Great delivery driver and food arrived hot

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Belinda . 2024-06-19

MORE AT Just Eat

Buffet. Speed of food and choice. Friendly staff Drinks machine meant could get your own not having to wait. Sides good choices and all very good.

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H W . 2024-06-08

MORE AT Google

Not busy, very little attention from staff, rushed food, food very bland or covered in grease and very expensive, will not be using again

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shawn ward . 2024-05-31

MORE AT Google

Great meal and we were served by Favour, I think that's her name. A lovely and very helpful waitress who was extremely friendly with us all. I would recommend the CE or managers get more staff to serve customers as not enough staff on last night, it put added pressure on those few that were working which is not fair on them. If you value and want to keep your staff I suggest you listen to customers suggestions. Well done to the few staff that were on last night. Another suggestion would be to offer more veggie options with the pasta, veggie lasagne.

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Debbs Hughes . 2024-05-20

MORE AT Google

No dips and no ice-cream with cookie dough. Spicy fries rather than plain. Not very hot.

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hannah . 2024-05-13

MORE AT Just Eat

buffET midweek so we ordered via the app. Was quiet but staff were friendly. Salad fresh but not allot of deep pan traditional pizza hut bases...lots of thin. Eleven quid for pizza and salad but no drink :) was great to catch up with a friend

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Alice Wrench . 2024-05-04

MORE AT Google

Food was ice cold, didn’t even bother eating. Didn’t get through to anyone who cared when called

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Kiz . 2024-04-21

MORE AT Just Eat

food was rubbish and luke warm, won't order from here again

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Tina . 2024-04-20

MORE AT Just Eat

Very quiet place due to prices We ended up leaving because of ridiculous overpriced food I never see many people in there as families are getting hit with £70 lunchtime for 2-2childen with is horrendous I would not return here any time soon Much better value for money out there

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Graham Perrins . 2024-04-20

MORE AT Google

It's all you want and expect from a pizza hut. Restaurant and staff are ok. No frills but reasonably run. Food was good.

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Louise Cant . 2024-04-16

MORE AT Google

was freezing when it finally got here

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Rhiannon . 2024-04-14

MORE AT Just Eat

My wife & I with 3 grandchildren had a lovely time on Tuesday lunch time. All the staff were especially friendly and helpful. We will be back. Deryck Bedford

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Deryck Uprichard . 2024-04-13

MORE AT Google

The staff was very good, very attentive of which I was not expecting. Have not been to pizza hut for a while but the two ladies working in front were brilliant they seem to have a good team working there. The reason I gave 4 stars was for something that was beyond their control and thats the cost of the meal. I think the chain must be going to through some kind of "shrinkflation" because £70 for the size of pizzas we received is not good and I can only hold the board of directors responsible for that. The bottomless salad and drinks helped but I think I will probably come back during the buffet times.

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Douglas Melbourne . 2024-04-07

MORE AT Google

Staff attention was excellent and clean tables, great food tops it off nicely

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Barry Peppler-Jones . 2024-04-07

MORE AT Google

The restaurant was lovely and clean and the staff were very friendly. The food was fresh and tasty and quick to the table. The salad bar was well topped up and fresh, pleasing to the eye.

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Lindsey Pilsbury . 2024-04-01

MORE AT Google

they made me collect it which i’ve never done then had to wait almost half an hour to actually pick it up from the restaurant

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Madeleine . 2024-03-28

MORE AT Just Eat

they don't read the notes given: We told them to deliver the food by 6pm it came at 4pm

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Libon . 2024-03-25

MORE AT Just Eat

Ordered for delivery around 3:45pm, online it said my order would be delivered at 4:20-4:30. I work nights, so it was a quick thing to get for the family before my shift. It’s not 4:44pm. I called twice, the guy told me the driver left with our order. He called back to tell me something we ordered was out of stock which meant the order didn’t leave the store. I then called back to ask to speak to the manager which all of a sudden he became the manager and said he didn’t say the driver left on the first call, which 4 other people heard the conversation. Order took over an hour, food was cold. And a waste of money.

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A. Gibson . 2024-03-20

MORE AT Google

food was cold, no cheese on pizza just some floppy triangle & chips were still hard,, gutted, was looking forward to a treat

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Kat . 2024-03-11

MORE AT Just Eat

Great.. peaceful and wonderful staff service.

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Nathasha Radhoa . 2024-03-09

MORE AT Google

Lovely restaurant, hard working team and always nice food

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Alex Colgrave . 2024-02-28

MORE AT Google

Staff were lazy and kept making mistakes. Found the time specific blue light discount insulting. Either have it all the time or don't. Food is okay but very expensive for what you get.

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Richard Jones . 2024-02-12

MORE AT Google

Went out of their way to help - thank you

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Simone . 2024-02-10

MORE AT Just Eat

Small pizza didn’t specify size

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Abi . 2024-01-27

MORE AT Just Eat

Food wasnt cooked through, was cold and delivery driver was rude

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Eilish . 2024-01-22

MORE AT Just Eat

Young lady serving us was very welcoming and particularly kind to my nearly 4 year old granddaughter who was tired.

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Hazel Prigmore . 2024-01-17

MORE AT Google

Having gone out for lunch we found many places closed due to a local power cut. Just happened to pass Pizza Hut and saw the lights on. Had a lovely meal. Staff were great. Maybe we were just very hungry but it was perfect.

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Col Lowery . 2024-01-17

MORE AT Google

Lovely atmosphere great place to go with kids. Would definitely recommend

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paulina chojnacka . 2023-12-09

MORE AT Google

Them melts are really nice. Defo will be ordering more again soon. The food was still hot on delivery.

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Craig . 2023-12-08

MORE AT Just Eat

Service was Quick and the staff bought all bowls and drinks over immediately. Ordering was super convenient on the app. Staff were really attentive and friendly. Great cheap family meal. Only reason for 4 * was down to salad bar.

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Samantha Orcheston-Findlay . 2023-12-02

MORE AT Google

Very nice food Service great Ice cream area a bit sticky Toilets need a bit of work

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jim snook . 2023-11-18

MORE AT Google

It is what it is!!! a last resort place to dine. Poor buffet, poor selection, dry salad bar.

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Debby Golding . 2023-10-31

MORE AT Google

The atmosphere is kind of "Going back in time", but that's not the main issue - if you want to visit this place - don't face the windows as you will see the rats sniffing and looking for food outside the premises and it ain't the best thing to see when you are with a pizza in front of you! The salad bar has plenty of choices, but the cherry tomatoes had a weird unpleasant taste. The other salad options and dressings were delicious! The ice cream factory is also a great idea and has some nice toppings. The only thing that can be improved maybe is to cover the topping, as currently every child can sneeze on them. If you order a pizza - chose one withoit bacon or just skip it, as it taste like an old freezer bacon. It ruined one of our pizzas. The vegan cheesecake was very delicious! The stafd though are amazing! Very friendly, helpful and are able to do their best to give you a pleasant experience! I gave an extra star for their politeness.

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Reneta Kolev . 2023-10-22

MORE AT Google

Availability of food and drink facilities was good, as it allows a lively family to enjoy lunch without too much wait time. I have 2 autistic sons and they like the independence.

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Alasdair Maclennan . 2023-10-21

MORE AT Google

Cold food, fries baked and not cooked through. Onion rings stodgy

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Robert . 2023-10-17

MORE AT Just Eat

It's a Pizza hut, Nothing more Nothing less

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Lukasz Gruzla . 2023-10-12

MORE AT Google

Not bad. Average amount of pepperoni on the pizza

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Angelina . 2023-10-07

MORE AT Just Eat

We had the flatbread offer that's on until 5pm, it was so yummy, highly recommend

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Jan Brown . 2023-09-29

MORE AT Google

Friendly and helpful staff . Easy to order and pay on the app. Food was hot and tasted good. My daughter is coeliac and enjoyed the pizza and brownie. Young lady who served us was lovely, really friendly and helpful.

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Amanda Bentley . 2023-09-26

MORE AT Google

I didn’t get my second drink that I ordered and paid for

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Tamsin . 2023-09-21

MORE AT Just Eat

Food still piping hot. Delivery was on time and driver was pleasant.

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R . 2023-09-19

MORE AT Just Eat

Nice and friendly staff and staff made my oder easier

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Favorito Chijioke . 2023-09-09

MORE AT Google

You know what you're getting with a national brand.

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Leon D'labbis . 2023-09-08

MORE AT Google

Ordered a pepperoni feast pizza, and I got this instead... 17 quid ripoff.

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The Gaming Nerd Freak . 2023-08-26

MORE AT Google

Took my granddaughter for her birthday and she'd chosen it and loved it. Staff friendly and food good...best garlic bread ever!

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Sue De Quincey . 2023-08-20

MORE AT Google

What a depressing place, well in need of re-decoration and face lift to bring it up to date! Show your customers you value them NOT need them! The manager/front of house has face like a smacked a**e, not friendly or approachable at all (maybe having a bad day or perhaps every day is a bad day) service with a smile is left to the young servers who try their best, honestly if it wasn’t for the lunchtime buffet deal would go to this branch at all, but it tied in nicely with a film we were going to see at cineworld next door, c’mon Pizza Hut you can do better

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Tanya Ramkomar . 2023-08-18

MORE AT Google

They actually have pizza. Not much of a hut tbh, more a chain restaurant vibe.

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Reeve Langeveldt . 2023-08-17

MORE AT Google

Grace and team were great, would visit the Bedford branch again!

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Steven Champion . 2023-08-11

MORE AT Google

Wonderful staff, so friendly. Great pizza, as always, we will be back soon

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Vicki Crowe . 2023-08-07

MORE AT Google

Pizzas are tiny and extremely over priced for the size of pizza, feel really let down and don’t have enough food to feed a family. £31 is so overpriced for two tiny pizzas. Will not use Pizza Hut again.

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Darren . 2023-08-06

MORE AT Just Eat

Visited in school holidays. Restaurant was busy but fitted us in. Service was good considering how busy they were and food arrived in good time. Child's menu was good both children enjoyed Pizza , chips and icecream for £7.99. Adults buffet was £12.99 that included as many pieces of pizza as you want and free salad bar but as hubby and I ordered our own pizza to share no salad and no sides it was £30 which I thought was a bit overpriced for what we got. Would probably order buffet next time.

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Tessa Jackson . 2023-08-01

MORE AT Google

Quality of the buffet was better than expected and quick service, good place to be and would come again

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Oliver Lau . 2023-07-29

MORE AT Google

Ice Cream Factory. Need I say more. Very well looked after. Quick, friendly and efficient staff

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David Howell . 2023-07-26

MORE AT Google

Evening of 11 march. Staff were exceptional. Very friendly and helpful and quick, even though it was busy. Unusual these days but very welcomed. 25/7/23 Excellent service from Katie P, Excellent fresh food all round and a nice atmosphere. This place actually doesn't ever let us down! But today was the best!

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Chilled Ambition . 2023-07-25

MORE AT Google

The service is always exceptional

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Hatal Tailor . 2023-06-30

MORE AT Google

Food was still piping hot and very tasty - no complaints

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Louise . 2023-06-23

MORE AT Just Eat

Was a deal for 4 desert was just about enough for 2. Ever so disappointed in this Pizza Hut usually order from London road won’t be back.

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fallon . 2023-06-20

MORE AT Just Eat

I visited your store in April 2023 Aspects Leisure Park, Bedford MK41 9LN. I was very shocked that you did not cater for gluten free people in the buffet option. I was invited to a birthday party there - and I was then subjected to paying £14 for a pizza and that the size was ridiculously small. I Then had to order a drink separately, so was Total of £17.69 at no point was I informed by my server that I was able to have salad I felt very left out and secluded to just the gluten free pizza I ordered Why was I singled out to pay £17.69 If an Adults buffet with salad and with a drink was £14.99. The adults buffet You could go up as many times as you wanted . I think for gluten free option for £14.00  We should have had option of three different gluten free pizzas and a drink  for the same price as the Buffet at £14.99 I felt very secluded from the funcion your restaurant make me feel unwanted Did not get any responce from store manager or higher management, once they did reply they said : Just to let you know that internal investigations are considered confidential to our business so we would be unable to disclose what feedback we have been sent after this email, Thank You

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Stacey Conopo . 2023-05-31

MORE AT Google

Quick service & staff super friendly 🙂

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Tabitha Martyr . 2023-05-25

MORE AT Google

Fantastic service from ShayneF today. He could not have done more for us to make sure we were enjoying our experience. Will return purely from the service that he provided ... but still worth mentioning that the pizza was great as usual!

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ZombieZmaj . 2023-05-23

MORE AT Google

I dont normaly leave feedback but I was so desapointed. I havent been pizza hut in 5years+. In comparison to other awailable piza places they are so behind in quality that I would never visit again. Even my local takeaway does better piza and that place is poor also. It was empty on saturday. The quality of piza not great, the dough and cheese used for the piza doesbt go and has funny aftertaste. Its as if piza hut is tuck in time 10+ years ago. They need to re-invent themselves and quickly. On a positive note the ice cream factory kids loves, however on that also its not changed much since i remember being young. Tey should have some more choice of add ons : ) i am not leaving message because I am upset its purely a message to the pizza hut to wake up because you are heading for a crash and I am suprized you guys are still going.. : )

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Marijus Krutinas . 2023-05-21

MORE AT Google

This pizza hut has gone down hill since my last visit which was probably 5 years ago. Gluten free pizza base was dry with very little topping. Grandchildren didn't complain but youngest didn't eat as much as usual. Won't go again, will bring home a Tesco pizza next time.

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Ruth Morrow . 2023-05-11

MORE AT Google

What made our meal great? Mia B. Was our server. She ensured we didn't want or wait without being overbearing. It really helped us celebrate an early birthday for our grandson.

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James Graham-Young . 2023-05-08

MORE AT Google

Well we're do I start ordered a pizza hut website site took my money witch people you know is not cheap any way but lost connection for some reason and didn't get a order number so I'm still down 30 piu d witch still has not been refunded back have come to realise that this company when ordering off line is an absolute joke

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Shannon Hanson . 2023-05-05

MORE AT Google

Perfect service by a charming young chap. He went above and beyond to make us happy. He was amazing.

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Sue Carter . 2023-04-29

MORE AT Google

Fabulous food and excellent service

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Christine Chenery . 2023-04-18

MORE AT Google

The pizza wasn't the best quality, the staff were what could only be described as pretentious and rude, and worst of all, a staff member is the constant subject of mistreatment. I highly suggest against going there.

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Amelia Winning . 2023-04-16

MORE AT Google

Food was tasty and plentiful (We needed a doggie bag!) but the standout was the service and attention we received. We will return.

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Paul Thomas . 2023-04-06

MORE AT Google

Very friendly staff.. Many option for Pizza and salad.

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Jominder Duggal . 2023-04-03

MORE AT Google

Family friendly environment. Child friendly staff

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Jismy John . 2023-03-26

MORE AT Google

Absolutely disgusting service. Made an order for 2 pizzas, one was forgotten. Called up Pizza Hut to arrange delivery of half of the order, to be told by an incompetent manager they had no just eat delivery drivers and they can’t get the pizza out to use but we were welcome to collect it. Sorry, I don’t care if you don’t have any delivery drivers that’s not my problem. Do not offer a service if you can not do it correctly. I am absolutely disgusted by the attitude of the staff, and would like a full refund for my order as you have ruined my sons birthday celebrations.

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Chloe . 2023-03-24

MORE AT Just Eat

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