Based on 64 opinions finded in 3 websites
Based on 64 opinions finded in 3 websites
Nº 1421 in 3097 in Leeds
Opinions
Nishith Gomes provided outstanding service! Friendly, efficient, and made our Pizza Hut experience fantastic. Thanks Nishith Gomes.
GowriShankar Selvaraj . 2024-10-27
MORE AT Google
We ordered it pizza yesterday and got plastic piece in it from this outlet. Guy from restaurant is not worried about the issue and said we will give you refund. My son complained about stomach ache and vomit 2-3 times after dinner today. Worst customer service.
Rakesh Ahirrao . 2024-10-26
MORE AT Google
Always I buy from hunslet store and the staff is very professional and the pizza is delicious.
Shekhar thammishetty . 2024-10-24
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Service is good n fast . Serviced by zain
Manikanta Appalaneni . 2024-10-04
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Best customer service and best pizza! Many thanks to Zan
Sandeep Murthy . 2024-10-02
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They always deliver on time and are very helpful. On two occasion my Apple Pay gave the wrong address when I called up they changed it and deliver yes it go right address’s the cookie dough definitely my fav
Jdor Styled . 2024-09-27
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Everything we come into the Hunslet store, they're super friendly and help us get the best deal.
Kim Barrans . 2024-09-19
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My order has never arrived even after ringing the restaurant couple of times. Very unprofessional. Do not recommend to order from them...
marcin galas . 2024-08-05
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Thank you so so much Zain for your excellent Customer Service. You answered all my questions and served me a Delicious Pizza, we'll be back!!
Chloe Ashton . 2024-07-17
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No tracking available, and delivered to the wrong house, despite hours being well lit (still light outside) and clearly marked. the good was givento our neighbours next door who luckily we are friends with so messaged us to check. it is an older lady and apparently the delivery guy just handed her the food and didn't even say anything. absolutely abysmal delivery. we usually order from colton mill but tried this Hunslet branch the quality not the pizza hut quality we normally get.
Lisa . 2024-06-28
MORE AT Just Eat
Shocking service been ordering for a year or more, but never again. Pizza delivered with driver stating "sorry its already opened". called the restaurant to ask them to come and collect it and if I could get a refund as my item was already opened. They stated they would just put credit on my account for NEXT time. I called back to say there was no point as I will not be ordering and a refund requested through Just Eat, got an "okay" and called ended. Clearly they care about their custom.
Shannon . 2024-06-09
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I was placing an order on the app and we put on a deal, which was £10 off, when we went to checkout it didn't apply any discount. As we was collecting the food anyway we went into the shop and asked the question, the lady was polite but explained they didn't do any discount offers at the branch, so even though we had the deals she couldn't do anything. Bit of a shame and of course no fault to the lady on the desk but very unfortunate.
Nat S . 2024-03-29
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30 odd quid for that! do me a favour!
Mark . 2024-03-04
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Always order from this branch. Super quick delivery and tasty food. Thank you
antonella raywood . 2024-03-02
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After calling and being told 10 minutes we waited 45 minutes
Andrew . 2024-02-20
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The pizza had a strange taste and smelt like perfume. After two slices straight to the bin. 🤢🤢
Jucelma . 2024-02-16
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Ordered for 12.30 was pushed back to 1pm it didn’t actually arrive until 1.45. Pizza was cold, terrible service
Paula . 2023-12-29
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Very quick delivery, but that's where the fun stuff stops. The pizza looked like it was thrown on the floor and was very bland. We only ate 2 slices and decided we didn't like It. It's such a shame as we regularly eat at pizza hut restaurants and this was terrible compared. Come on pizza hut,just because the customer is not sat in your restaurant, does not mean you can provide poor qulity
James . 2023-12-01
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App went from Order Confirmed to Enjoy Your Food at the cut off time. I waited 10 minutes after waiting that whole hour. Didn’t show. Called up and lady on the other end told me that the driver was there and be with me in 15 minutes. So I figure they either cancelled the order or forgot thinking I wouldn’t call up.
Michael . 2023-11-28
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I ordered a pizza and had a few issues with processing my payment, they called me back and processed my order due issues with the card I ordered one pizza to see if it would go through and they still honoured my orginal order. They came in the timescale advised, delivery man was very polite and surprised me with the additional, which was very kind of them. They are always polite and always give the offer options.
Simone . 2023-11-09
MORE AT Google
Been waiting outside for over half an hour in the cold and turns out they left my food with security and never telling me it has been delivered. Let alone it was no where near the time they said they would have it delivered here for. Now my food is cold and the pizza is burnt dry.
Esra . 2023-10-28
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Missing my 1.5lt bottle of tango
Christopher . 2023-10-18
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Second time in a week NO CRISPS as advertised
Ian . 2023-10-05
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I would have given 5 stars it the BBQ sauce I ordered had been on the pizza, but it wasn't.
Carlton . 2023-09-29
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Terrible. Ordered food, said 45 mins then updated time after 40 mins of waiting to 2 hours 15. Another 1 hour 35. This meant delivery was gone 1130pm. Disgrace. Calling them was no use as staff were rude and unhelpful. Would give zero stars if possible.
Mark Aspin . 2023-09-26
MORE AT Google
Shocking order a new. New York pizza very little topping over done no tase to pizza was like cardboard . The cheesy garlic tear and share was only 6 pieces on 2 of them had any cheese in it also seem very small and over cooked. Food went in bin.
stuart devine . 2023-08-08
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Food was fresh and on time but we ordered 2 pepperoni pizzas and paid extra for sweetcorn on one that we never got!! Both were just pepperoni which was disappointing for my daughter.
Julia . 2023-08-01
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Shocking, rocks up 35 mins late with an item missing and then the driver proceeds to spend the next 20 mins trying to explain to the manager what the problem is. I was stood out in the rain for 20 mins trying to get this rectified. Needless to say the food was clap cold. What a waste of £28.00. Then when i asked for a refund for the missing item i was refunded the monies and £1.11 compensation when the delivery fee was £1.99. DONT WASTE YOUR HARD EARNED MONEY ON THIS SHOCKING SERVICE, BETTER FOOD AND 100% BETTER CUSTOMER SERVICE ELSEWHERE.
Deena Parker . 2023-07-19
MORE AT Google
The lady that currently works there is absolutely amazing at what she does - with both customer service & food expectations. Goes above and beyond every time we order from here.
Jamilah Belabbas . 2023-07-07
MORE AT Google
excellent food, friendly staff, hot and tasty as always🍕🍕🍕🍕
Zahra Dorodi . 2023-07-04
MORE AT Google
Very good service and get hot pizza on time
chin Par . 2023-07-01
MORE AT Google
Hot and on time. Great communication throughout
Michele . 2023-06-29
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This is one of the most efficient pizza huts in the whole of Leeds. Never had any issues. Great customer service.
Maryam Mushtaq . 2023-06-28
MORE AT Google
Staff was friendly and polite there was good pizza deals and I enjoyed my food
Fatima Mobh . 2023-06-26
MORE AT Google
Brilliant service for a very large work order!! Thank you to Yusuf for his polite and friendly manner.
Kerry . 2023-06-20
MORE AT Google
Just had a great experience with this branch! Used the Meerkat app for a sweet 50% off on two large pizzas. Pizza Hut won over Papa John's because they offered delivery for an extra £2. The pizzas arrived quickly and were delicious. Tried the Stuffed Crust Pepperoni Feast and Stuffed Crust The Meaty One—winners. Franchise takeaways rarely impress, but at the discounted price, these pizzas are definitely worth it. Full price? Not so much. But with the offer, they're a good deal.
GlowingGlobe . 2023-06-18
MORE AT Google
Efficient delivery service food was very good would use them again
Allan Ashton . 2023-06-17
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I wouldn’t order a melt again as wasn’t to my taste but hubby loved his. The food came when promised and was hot and we were satisfied.
Andrew . 2023-05-15
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Wrong pizza, ordered loaded and got ordinary pepperoni
Caroline . 2023-05-07
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I got the all for me deal and it was a really good offer. Pizza bigger than expected! Great quality food and service. Lovely patient delivery driver too who waited for me to get downstairs to collect without complaint (I’m disabled so a bit slow). 10/10
Laura . 2023-05-04
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Very nice Pizza again . Many thanks.
Sajid . 2023-02-05
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Ordered over £30 of pizza (which was nice) but dint get any dips with my pizza. So disappointed 😞
Aqib Iqbal . 2023-01-08
MORE AT Google
Friendly staff and pizza always hot!
Jason Ho . 2023-01-01
MORE AT Google
Fast friendly service , food always as ordered
Michael Crossley . 2022-12-07
MORE AT Google
Food was ice cold n pizza was horrible n dried up
Diana . 2022-10-23
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Rang restaurant as had no update for over an hour they said the pizza would arrive in 10 minutes and still nothing just waiting around for an extra 30 mintues . Food arrived cold
Cheyanne . 2022-10-17
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Really disappointed of the taste
Mateusz . 2022-09-19
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Piping hot well made and very tasty.
Stuart . 2022-09-03
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They forgot to send half of the order. Driver said he would be back in 5 mins. Turned up 30 mins later by which point food was cold. Cheers.
John . 2022-08-02
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Excellent service and good pizza quality
Parminder Sagoo . 2022-07-24
MORE AT Google
Pizza was over cooked and burnt not impressed
Chantelle . 2022-06-27
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Loved the pizza but also would like to appreciate how honest is woman who work there . I’ve paid for my pizza and left to come back in 15 min and even I didn’t realised she gave me back £10 which I paid to much ! Not everyone would do it! Thank you so much
Paulina Zielinska . 2022-05-15
MORE AT Google
Not worth the money.. Pizzas burned and dry and the wedges were overcooked. Staff were rude on pickup as well.
Claire Greenwood . 2022-05-15
MORE AT Google
Late arrival, not very warm, very poor service
Ryan . 2022-05-02
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Food quality poor, arrived an hour late of delivery time. No communication I had to ring my self to see where it was.
Michael . 2022-04-30
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Ordered loads from here, this time poor, I’ve noticed it slowly slipping over the orders. Last time for ordering.
THE ChaKra . 2022-04-04
MORE AT Google
Great food and red hot when delivered really happy
Judith . 2022-03-13
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Mushrooms on a margarita? No thanks :(
Haris . 2022-02-21
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Tastes cheap and nasty. I've had better pizzas from a small pizza takeaway in the area
Ryan Kinghorn . 2022-02-06
MORE AT Google
The driver forgot my drinks but went back to the restaurant and got then for me….. Legend thankyou
Jordan . 2021-12-12
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Substandard, £37 for 2 pizzas not pizza hut quality that I used to know, thought I'd ordered it fir my local pizza shop when it arrived, won't use again!
Simon . 2021-12-04
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The pizza was wrong. The delivery driver was incredibly rude
Katie . 2021-12-02
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Ordered 2 pizzas and wedges.( pop) Pizzas was meant to be big crust was flat and hard pizzas was over cooked and dark. Wedges was not cooked right through bigger 1s was hard - Very disappointed almost £30 and wastes food as no 1 wanted it. Not a great first order/ impression
emma parle . 2021-11-28
MORE AT Google
Great pizza. Highly recommended.
Appliance & Gas . 2021-11-17
MORE AT Google
Food was great, friendly staff, Yusuf was helpful and generous, no issues at all, we will be back
Helen Martin . 2021-11-15
MORE AT Google
Food was spot on and it was nice to get a delivery on time from a local takeaway
Steven Robertshaw . 2021-11-10
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Poor service manager doesnt know what he is doing poorly ran. I feel sorry fornthe waiting staff as the get left to deal with complaints while managers and owners hide away.