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2.1

Based on 114 opinions finded in 2 websites

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Nº 662 in 736 in Oxford

CUSTOMERS TALK ABOUT DISHES WITH..pizza
Score

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3 Courtland road shows Herbies pizza.

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Ali Ahsan . 2024-10-11

MORE AT Google

We ordered ONE pizza and ONE fries and they never came on time and when we called them they were very unprofessional and rude without even doing their job correctly. At first we spoke with an Indian man and he couldn't understand proper English. Because he was so UNUSEFULL he put on the phone his other MORE UNUSEFULL coworker an Indian woman. They said that they "came" two times but we didn't see anyone outside the door. They didn't rung the doorbell and they said that they couldn't reach our phone number because it's not from the UK. They were really rude and really bad at their jobs. They said that I wasn't even speaking English while I was . After our 16 minutes phone call they said that they will send the delivery guy again with an additional charge of 2£. This may e k of the worst experiences as an international student at Brooke's University. You should be ashamed of yourselves and your poor working skills. Now we are waiting for the food again but it hasn't came yet. If it doesn't come again there would be problems and consequences

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el . 2024-07-14

MORE AT Google

Very good serving! The best pizza shop in town!!!

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Adrian Enache . 2024-02-25

MORE AT Google

The worst pizza I've ever eaten,cold, thick bread, not thin and tasty .awfull

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Liliana Ilisei . 2023-03-27

MORE AT Google

As usual, the food was really good. The service was just above average as apparently it was not the service with a smile.

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Pranav Thoutam . 2023-02-07

MORE AT Google

Didn't exactly seem friendly atmosphere or welcoming. Service was ok. I understand it was late night but it was quick service. The staff was really helpful.

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Jandhyala Kadambari Dhanusha . 2023-02-04

MORE AT Google

Ordered a Texan BBQ and it's just arrived and it's as dry as Gandhi's flip flop, hardly any sauce on it and big dry chunks of chicken

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Jimmy E . 2023-02-01

MORE AT Google

Consistant, you know what you get with pizza from a chain like pizza hut

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Paul Moloney . 2023-01-24

MORE AT Google

One member of staff with hoodie on took my order and then the same one start doing my pizza, with the hoodie on. No hands washing no hygienic! So sorry but I have put the pizza in the bin when I left there. Another thing is that I felt that I'm in India, I couldn't even speak on my phone as the music was vibrating with Indian music all over. If this is what you want to promote then I'm sorry but I will look to a different shop to buy my pizza.

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Robert Rusu . 2023-01-22

MORE AT Google

We live 8 minutes away from the place and yet its been over 2 hours and yet there is no sign of delivery. Called the place and they first said that the delivery guy was stuck in traffic and 30 mins later they told us it was still being prepared and hadnt even left. Horrible service, lets hope it is eventually delieverer!

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Hajira Ahmed Hotiana . 2022-11-30

MORE AT Google

Cătălin, The manager was very helpful, polite, and offered proper customer service. Great man !

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Veri Artigiani . 2022-11-20

MORE AT Google

Was waiting 20 minutes to pic up a pizza cause the one guy serving and making was smoking

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Oscar Weekes . 2022-09-23

MORE AT Google

A bit delayed but good service and hot food!!

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Chris Tsz Hin . 2022-07-14

MORE AT Google

I just had 2 pizza which is awful .I did get some chicken topping and chicken was dry looks like left from days before and I'm sure pizza dough is not fresh at all .never get again in there

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Deniz FoD . 2022-05-14

MORE AT Google

Pizza was good but no dips were included

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Charlii Fox . 2022-05-02

MORE AT Google

good food, got lots for value of money. Quicker delivery than expected.

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Caitlin Edens . 2022-04-06

MORE AT Google

never received the order, after 2 calls, the replacement orders are still on the road 24h later

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Laurent Gavial . 2022-03-12

MORE AT Google

Excellent service from these guys today. I would highly recommend the Rose Hill branch of Pizza Hut and their team. My children always ask for Pizza Hut instead of Domino's 😁

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Mrs D . 2022-02-24

MORE AT Google

EU staff rude and condescending, not to thier own tho. Funny how they dont do this in thier motherland.

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john desilver . 2022-02-05

MORE AT Google

Ordered food for delivery which never turned up. Called the hut to find out where it was and was told they had delivered It, yet I had no pizza! After trying to tell me I must order again if I wanted food, eventually they agreed to send a replacement order. This too did not show after an hour. Got a phone call from the hut to tell me my (now second) order was ready but their delivery drivers had finished for the day so I must come collect or wait until the next day for a delivery driver! Not being able to collect due to being at work without transport I asked for a refund. I was told it would be done and the complaint handled. Still no refund!

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D L . 2022-02-02

MORE AT Google

Ordered food for delivery which never turned up. Called the hut to find out where it was and was told they had delivered It, yet I had no pizza! After trying to tell me I must order again if I wanted food, eventually they agreed to send a replacement order. This too did not show after an hour. Got a phone call from the hut to tell me my (now second) order was ready but their delivery drivers had finished for the day so I must come collect or wait until the next day for a delivery driver! Not being able to collect due to being at work without transport I asked for a refund. I was told it would be done and the complaint handled. Still no refund!

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David L . 2022-02-01

MORE AT TripAdvisor

Hot, tasty pizza. Great customer service on this visit, which I hope is maintained going forwards. Informed of offers and assistance to help choose - keep it up...

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A Aslam . 2022-01-17

MORE AT Google

Waited hour and a half for pizza and when phoned up was accused, in a very aggressive manner of taking in pizza that was never delivered to our address. Replacement pizza eventually turned up and driver was very apologetic and admitted it had gone to wrong house. When we complained to customer services they said the manager maintained we had received the original order even though his delivery driver had admitted to us that he had delivered it to the wrong house. The manager continues to lie about this so we will definitely NEVER order again. Customer services also continue to believe the manager over us despite many other reviews here highlighting that the manager is rotten. AVOID AT ALL COST

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T W . 2022-01-05

MORE AT Google

Food arrived cold. Missing garlic bread. Tiny portion of wedges - NOT worth £5 of anyone's money. Cat was on driver's knee. Rang the Hut, got fobbed off by the staff who gave me customer service's number to request a refund but customer service will only take online feedback. Tried to look on the website and it just redirected me to the just eats website. No easy way to officially complain! Here is my complaint Pizza Hut. Not impressed and will not be using this service again. Recommendation is to avoid the place at all costs as staff clearly don't care.

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Rayy-chul . 2021-11-28

MORE AT Google

We just got our delivery and the best thing about it was the Pepsi .. Pizza was horrible and the sides just disgusting, NEVER AGAIN !

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Nihad Terki . 2021-09-20

MORE AT Google

Brilliant service.... very friendly team ...

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Imran Mehr . 2021-09-18

MORE AT Google

Its like flipping a coin Sometimes you get what you ordered, other times you don't, or the food is an hour or even hours late. If you call to complain about a wrong order insist the staff give you a reference number, or you won't be able to get your value back. Theives and con artists, somehow the staff have no responsibility for wrong or late orders. I'll not buy from them again, management need a serious look at themselves. Utter sharlatans

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Daniel Cornwell . 2021-09-11

MORE AT Google

I've order two medium pizza second time around due to the best service we have received by the same person as last week from Rose Hill, Oxford branch, called Syed. He has taken our order in a manner, listerned to our insturction and delivered how we wanted. Once again thank you Syed.

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GIGI B . 2021-03-21

MORE AT Google

Solid. The chocolate chip cookie with ice cream is divine. Got two large veggie pizzas and they had lots of toppings, although one was a little waterlogged from the veggies sprouting water, it was still good. Overall, good quality. Pizza came quickly and I ordered via Deliveroo.

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Marielle Carter . 2020-09-18

MORE AT Google

Fast with our order, nice friendly service. Even gave me a extra topping for free for my son which was really nice. 👍

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Sonia Tarling . 2020-07-26

MORE AT Google

Disgusting food. Disgusting service. The owners should be ashamed

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Qasim Mehrban . 2020-06-30

MORE AT Google

Really helpful and great customer service.

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Gema Wise . 2020-04-06

MORE AT Google

I've never been to the restaurant but the website is a hassle I wouldn't suggest ordering online at the moment because there's a bug in the system. Suggesting they do deliver but as soon as payment goes through it says pickup location. Men on the phone were helpful and kind

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Kathleen Smurmermer . 2020-02-07

MORE AT Google

Great pizza, great bbq wings. 5 stars.

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Cristian Ştefan Ştefan . 2020-01-02

MORE AT Google

ordered pizza at 4 to be delivered at 6:30, at 7 still no sign so we phoned and were told it was 'on it's way'. by 20 past we still didn't have it and called again but we were put on hold for 10 minutes and it was never answered, it only ended when the delivery man arrived an hour after he should have and only was seen because we had had to wait outside the whole time. pizza good but delivery truly atrocious

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Leo Russell Willis . 2019-12-04

MORE AT Google

Do not ever go for delivery. Ordered at 18.15, phoned them at 18.55 & got the worst customers service ever! Told 10-15 mins at 19.27 still no sign of anything. Shocking service & I’ll never place an order with Pizza Hut again

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Suzanne Jane . 2019-11-25

MORE AT Google

Ordered 2 large pizzas at 20:17 , was told its should arrive in 35 - 45 mins but it arrived at 21:45 after several phone calls. Even after that the pizza was cold.

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Satbir Khurana . 2019-11-17

MORE AT Google

Do not order for delivery, unless you enjoy not receiving your food or arguing with the manager or staff

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Scott Clarke . 2019-11-08

MORE AT Google

Deep pan veg sizzler and cookie dough with vanilla ice cream went down well and cost less than half of what we used to pay at Dominos,will be back soon again thanks guys

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Syed Hussain . 2019-10-06

MORE AT Google

Took an hour to deliver and no answer from the store. Rang three times as well. Delivery driver was very polite but seems like the store may be understaffed. Pizza was near cold and a bit dry. Disappointing.

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Sarah S . 2019-08-25

MORE AT Google

Pizzas delivery was late, no answer at the branch and I got cut off £3 wasted on call. The pizza had no small white table and the top of the cardboard was stuck to the pizza top, ruined and dough undercooked very unhappy 😒 we had chucked it all away as not worth eating or not worth the money i wasted on it. Couldn't get hold of anyone in store as they had a answer phone on then whn they did pickup I got cut off.. Lazy immature staff on night shift.

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NN Ali . 2019-08-13

MORE AT Google

My partner ordered a basic margarita pizza at 7 for delivery at 2015. Didn’t turn up until just before 2100. We rang twice in between and told it was “out for delivery”. Appalling delivery time even if ordering an hour before hand. On top of that, the pizza wasn’t even that great. Wouldn’t recommend at all.

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Matt Martin . 2019-06-23

MORE AT Google

Took 1 hour 10 minuses to deliver a pizza when I live 7 minutes walk around the corner. beyond a joke. Update it took over 1H 30mins to deliver a pizza less than half a mile away . but theres no way to give negative stars. I should have mentioned that the guy an the phone offered a discount. This never came.

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Mitchell E . 2019-06-07

MORE AT Google

If you want “fast food” this isn’t the place to go waited over an hour for food to call them and then be told its just coming out the oven

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Hannah Lou . 2019-04-28

MORE AT Google

Very rude and unprefessional manager who has no respect for customers or delivery times requested. Absolutely disgraceful. Not ordering anything from these morons ever again.

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Louay Dion . 2019-03-17

MORE AT Google

Went back to try again after long wait on first visit and second visit was much quicker and very Helpfull staff ..Good food ..

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Dolwin Matthews . 2019-02-20

MORE AT Google

Bloody awful picked up pizza the girl behind the counter had awful customer service.rolled her eyes at my daughter really not happy

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Linda Eldridge . 2018-11-05

MORE AT Google

Fast food @pizzahut!! What a joke. Ordered a delivery at 7.15. Pizzas never came! Told me road was closed despite another route being available. Shocking customer service at Rose Hill,Oxford with Elias. Didn’t even inform me they’d abandoned delivery and no goodwill gesture.😡 Can’t review the food as it never arrived!!!

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Kate Walters . 2018-10-13

MORE AT Google

Pizza was okay, but it took a long time and it’s not as good as dominos.

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Daniel Waring . 2018-09-30

MORE AT Google

When we called today, the operator raised her voice when I said I could not hear her. She refused to give me her name and claimed she was the manager. Made rude comments at me. Will not be calling again.

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Dinya Karim . 2018-07-20

MORE AT Google

Good food excelent deals and service

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Mirel cicioc . 2018-05-31

MORE AT Google

Average pizzas not amazing for the price

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Daniel Malone . 2018-02-10

MORE AT Google

I order a pizza with +ham +mushrooms+black olives+paper.....and I recive after 45 min a pizza just with cheese....is not ok....

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Andrada Mihut . 2017-09-17

MORE AT Google

I order veggie supreme its not cooked properly. i wasted my money. very poor service.

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seeni riyaldeen . 2017-08-16

MORE AT Google

Horrible. Pizza was 45 minutes late and tasted like recycled cardboard. I ordered a drink, but they spilled it on the way. Said they would bring a new one, but didn't. Will NEVER order a pizza hut pizza again.

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Ben Evans . 2017-05-29

MORE AT Google

Worst service I have received in a really long time and both our pizzas were wrong and cold!

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Susie Holden . 2017-03-24

MORE AT Google

The pizza delivery was great service and the pizza itself was delicious! Although I've yet to try the pan pizza.

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Uday Singh . 2016-10-12

MORE AT Google

Pizza was late. Pizza was cold. Absolutely disgusting. Never again!!

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Claire Williams . 2016-07-31

MORE AT Google

I always order from here recently the standards seem to have dropped just ordered, Pizza was warm not hot the Base was wrong and the toppings didn't look very nice

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Mohammed Alinaz . 2016-05-22

MORE AT Google

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