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3,30

Based on 129 opinions finded in 3 websites

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Nº 1718 in 2155 in Sheffield

Nº 43 of 58 Pizza & Pasta in Sheffield

CUSTOMERS TALK ABOUT DISHES WITH..pizzacheese

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Always deliver promptly and usually before the ETA. Food is always piping hot and in good condition, sealed with those little sticker thingies. They very rarely have problems finding our house, unlike some other take out places. A little pricey compared to independent places but quality is pretty much guaranteed.

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Adam Burdett . 2024-08-13

MORE AT Google

Popped in to collect an order, had a code for a free margarita from online that wasn't working, showed the workers this and they redeemed it with no issues! We love the pizza from here, always great quality, fresh and hot, definitely the better option when compared with other pizza fast food! Staff were very lovely and have always had great experiences both from collection and delivery!

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Janine Covell . 2024-07-26

MORE AT Google

Amazing customer service, very polite and helpful. Always greet me with smile. Taste is always good be it Pizza or any other dish.

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Salil Chaudhary . 2024-07-13

MORE AT Google

Absolutely appalling, I rang as a teacher to request a few small pizza boxes to develop a role play area in my school and at first the lady I spoke to thought I was after a job!!! After explaining again she said she couldn't, I requested to speak to the manager and she said the manager wasn't there, as I tried to explain I would have my ID badge etc etc to show I was genuinely a teacher merely asking for a donation for school she rudely put the phone down on me........so inappropriate for such a big franchise to not support a local school. Extremely disappointed with the response

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Hassaan Gulfraz . 2024-06-30

MORE AT Google

In store manager Mr. James provided excellent service. He is very friendly and welcoming guy. Gave us a very good recommendation for vegetarian pizza and it was awesome.

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Chris T . 2024-06-22

MORE AT TripAdvisor

Super helpful staff, always yummy food 👌

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Robert C . 2024-05-25

MORE AT Google

This is a review of the delivery service. Over our last three deliveries our boxes had had the tamper tape removed and had clearly been opened. Now I cannot imagine any reason to open food that has been sealed in the shop other than to tamper with it. Pizza hut you must do better.

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Jon Knight . 2024-05-20

MORE AT Google

Not had a Pizza Hut pizza in ages & they've always been one of my favourites. However this one was awful. Only just cooked, quite doughy & bland. Barely any flavour.And I've never seen so much grease in the bottom of a pizza box. Nasty. Won't be troubling them again.

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Heather Young . 2024-05-05

MORE AT Google

Friendly staff , quick delivery.

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Marmar . 2024-05-02

MORE AT Google

Great food and service, nice staff and friendly and also had a pepsi max free. Recommend

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nafise b . 2024-04-26

MORE AT Google

There a really odd smell when you walk inside. Food was good

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M s . 2024-04-21

MORE AT Google

Always well cooked and very friendly staff. Lots of toppings.

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Louise Banks . 2024-04-19

MORE AT Google

We ordered party meal and it was on time.

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Firdevs Firdevs . 2024-04-08

MORE AT Google

Good pizza, one of the best in the area. Not too expensive. Good service. Any 2 pizza for £20

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Rose . 2024-04-05

MORE AT Google

Pizza was ok, but slightly over cooked and not up to the quality of the last visit, when it was excellent. Service was slow, I had pre-ordered and arrived 2 mins before the time given, however was told there was a four minute wait (fair enough) which turned out to be almost 15...

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Richard Parnham . 2024-03-31

MORE AT Google

So delicious and so quick. We had Hot and honey pizza.

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Chris . 2024-03-29

MORE AT Google

Excellent warm tasty food. Very friendly staff. Overall a great experience

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Amar Joshi . 2024-03-29

MORE AT Google

Friendly staff . Ordered online and collected from store. Best pepperoni pizza in Sheffield Catch yhe promotions on Tuesday

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Chris T . 2024-03-29

MORE AT TripAdvisor

AVOID AVOID AVOID Absolutely awful, they accepted my order, called to say they didn't have any in stock, didn't offered to refund or offer an alternative and said there's nothing he can do. Asked for a refund and he couldn't do that either. 5 days later and I'm still waiting. Don't bother with the generic response, actually sort it out. Or give me a number to call not all online which takes days for them to respond

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Ashley Wright . 2024-03-25

MORE AT Google

shocking service , an hour to deliver cold pizza with broken seal on box. restaurant wouldn't answer phone and customer services a joke.

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marksheffield . 2024-03-13

MORE AT TripAdvisor

shocking service. Driver 30 minutes driving round but website stated delivered! restaurant not answering phone and customer services only willing to offer 'free slices' even though food was inedible and seal broken on one of boxes.

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Mark LENTON . 2024-03-13

MORE AT Google

Sent wrong pizza and then argued on the phone (after avoiding answering 6 calls) that it was the pizza I had ordered even though I had confirmation and receipt which proved that the toppings were missing. Basically told me it wasn't their problem and that they wouldn't do anything about it. They send the wrong order almost everytime, but daftly thought we'd give them another try... Avoid.

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Amy . 2024-03-09

MORE AT Google

The order was delivered late for a start. The pizza was over cooked, dry and cold and to be honest it was appalling especially as it cost £27. I have had so many pizzas from Pizza Hut in the past and have been great but this one should have gone in the bin.

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Sally . 2024-03-03

MORE AT Just Eat

Had a Pizza Hut at work the other day and I’d forgotten just how good they were. Ordered one last night from Abbeydale Road store and it didn’t taste the same as the one I had in Leeds. Ordered a classic deep pan and the base was almost like bread in a way, not like the deep pan I had before which was as I remembered them. Still ate it but just didn’t make me think I’d rush back to this store.

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Nick Roberts . 2024-03-02

MORE AT Google

Forgot something and the guy on the phone was very pleasant and helped massively. Best Pizza Hut in Sheffield too always piping hot. Thanks!!

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Randall Butler . 2024-02-23

MORE AT Google

Haven't had this bad a customer experience in a while. Rang up to cancel a web order literally 1min once I realised it was collection and not delivery. They couldn't cancel as the pizza was already prepared. I don't believe it was as it was too quick for that. When I collected the pizza it was a pepperoni supreme even though I ordered a veg supreme. They would not accept but with great huff and puff, and no apology from the staff I waited 10mins for the correct pizza, whilst my starter was getting cold. Very odd customer service indeed.

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KKP . 2024-02-02

MORE AT TripAdvisor

I have been a customer of this branch for years but recently, the service has nosedived. No one answers the phone. Yesterday a large group of us wanted to order Pizza Hut but despite trying four times by phone (only for it to hang up on us after two minutes), we went to Dominoes instead. I'm sure they were grateful for the £80 we spent.

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RP . 2024-01-27

MORE AT Google

Waited 1hr 45 mins for pizza to arrive. Tried for an hour to ring the restaurant to get an update but no one answered so ordered from somewhere else and sent the delivery guy away. Terrible!

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Jenni Sayer . 2024-01-19

MORE AT Google

We haven't received any food and it shows already delivered

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Sankeerthana . 2023-12-08

MORE AT Just Eat

I ordered family cheesy bite pizza , it came on time . It was burnt on the edges .

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W King . 2023-10-23

MORE AT Google

I did not receive my food!!!!

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Mohamoud . 2023-10-15

MORE AT Just Eat

came over an hour late, the nachos were cold and the pizza was soggy and tasted awful, just overall really bad food was not happy

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isla . 2023-09-22

MORE AT Just Eat

Pizza was great. Ordered dips for £2 which were missing though.

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Andy . 2023-09-04

MORE AT Just Eat

Amazing for dairy and gluten free!! Very comforting and nostalgic. Love the tamper proof stickers too. All very fresh and clean. Perfect size pizza for two meals for me so good value also.

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koko mononoke . 2023-06-18

MORE AT Google

Not content with leaving out a side order last time and not compensating us. This time they delivered by bicycle with the pizzas nearly verticle in the boxes. What could possibly go wrong?

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Chris Bentley (TSF) . 2023-04-19

MORE AT Google

Pretty good but they need to add violife vegan cheese to the beyond meat no cheese pizza? Also not sure why half the vegan meat pizzas have regular cheese on - perhaps have one with vegan cheese and one with regular?? Staff was friendly and nice enough to put on the vegan cheese by request at least!

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Antony _ . 2023-04-04

MORE AT Google

Pizza from here has really improved over recent times. Really quick service and super tasty.

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Richard Banks . 2022-11-30

MORE AT Google

Have just had the literal best pizza of my life. And it was ready in only 10 mins! Thank you so much Andrew!

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Emma Salazar . 2022-11-28

MORE AT Google

They originally made a mistake with my order but the customer service was excellent and they gave me a voucher for a free pizza after i spoke to them about my issue. Best customer service I've had from a takeaway place.

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Joseph Welch . 2022-08-14

MORE AT Google

Sloppy undercooked pizza. Complained to pizza hut got sent a free voucher to my account. Ordered again and got sent a.... sloppy undercooked pizza.

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John Harrison . 2022-05-05

MORE AT Google

The staff at Abbeydale Road Sheffield are spot on. The Pizza is marvelous and always quickly delivered. An excellent job every time I have ordered and the rewards scheme is an great added incentive. Thanks again. Great work!

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BCA . 2022-02-14

MORE AT Google

The best pizza hut in Sheffield. The pizza is made to perfection . Delivery is fast and efficient . The customer service is outstanding. Tastes delicious every single time. Always hot.

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Ramona Kay . 2022-01-09

MORE AT Google

Brilliant Service Received. My order went wrong but it was sorted immediately. The staff were very good and made sure that my order was resolved asap. They couldn’t have rectified the problem any better. Thank you for providing such brilliant customer service 😊

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Roxanne . 2021-12-10

MORE AT Just Eat

It said on my email that my order was delivered at 6.45pm but it didn’t arrive until 7.53pm and that was only after I got in touch. Really not happy with the service.

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Sally . 2021-12-10

MORE AT Just Eat

PIZZA HUT TOOK OUR MONEY THEN DID NOT DELIVER FOOD NOR ANSWER OUR CALLS BUT CLOSED AND MARKED "ENJOY YOUR FOOD" TO JUST EAT. TAUNTING THEIVES? WORST RESTAURANT IN SHEFFIELD. DO NOT ORDER.

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Salma . 2021-12-05

MORE AT Just Eat

Never gluten-free options when you want them -- and pizza hut has supposedly been providing gluten-free since 2012! Gluten-free food is already so hard to order, so this is extremely disappointing. Considering never going to any pizza hut ever again if they can't cater to everyone.

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Rachel Fox . 2021-11-26

MORE AT Google

What a joke. Rubbish service. Ordered a 9 inch pizza and got a 6 inch in the box

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Zee Hussain . 2021-11-16

MORE AT Google

Great delivery service and the pizzas were hot.

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Colin Barker . 2021-11-03

MORE AT Google

The manager at the PizzaHut was very helpful and delivered a replacement fresh pizza, which was very much appreciated. It appears that there was a problem with the ordering process which was out of their control. The Just Eats app had no map or progress showing.

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David . 2021-10-30

MORE AT Just Eat

Didn’t get the food on time, had no updates from the restaurant about the order

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Alex . 2021-10-01

MORE AT Just Eat

The pizza was very good. Thank you. However the lack of a map showing the delivery on route and the number plate caused some confusion. This may need looking into by JustEats.

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David . 2021-09-16

MORE AT Just Eat

The pizza was cold and in a mess because the box wouldn't fit in the drivers bag properly. The driver said the bag they give us isn't big enough for that size. Discussing. Sorry

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Dean . 2021-08-05

MORE AT Just Eat

NOTE WE ONLY GIVE 5 STARS IF ITS FREE. Friendly helpful service ,only had to wait 15 minutes from ordering at Abbeydale road Sheffield to 3 pizzas plus 3 sides ready to take home . Great tasting we will definitely use again .

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Jack Naughton . 2021-05-25

MORE AT Google

App said delivery between 6:20 and 6:40. Finally got pizza ( going cold ) at 6:55 after a long call with driver who couldn’t follow simple instructions and was parked at MacDonalds further up the road!! Not good.

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Michelle . 2021-05-16

MORE AT Just Eat

The pizzas from this Hut have been hit and miss for years. Sometimes they're great and the usual 'Pizza Hut' standard, and other times they've tasted rancid and had more cheese than bread. Last time I ordered delivery I had to walk 5 minutes down the road to the driver because he was too lazy to use his sat nav. As a massive lover of Pizza Hut, I really wish this Hut would improve to be like the consistant quality you get from other stores like the Meadowhall one!

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Natalie . 2021-04-23

MORE AT Google

Great food and helpful staff. Top quality. Highly recommended.

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Steve McQueeney . 2021-03-27

MORE AT Google

Fast, efficient and friendly service - and great food!

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WMOR . 2021-03-27

MORE AT Google

Great staff, great pizza quality!

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hash ali . 2021-03-12

MORE AT Google

Food arrived on time and hot. Good service.

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hilary . 2021-02-19

MORE AT Just Eat

Can't buy in store have to get online then collect or deliver because of c19 requirements. Apart from that same has before good hot food.

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Paul “Fondy” Furniss . 2020-12-06

MORE AT Google

food was cold when it came and the drink fizzed up when i opened it. I am a big fan of pizza hut and this has really disappointed me

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Issy . 2020-10-20

MORE AT Just Eat

Quick service. Polite and friendly staff. Pizza was cooked well

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andrew bryan . 2020-08-20

MORE AT Google

Great service, even helped us out with a jumpstart when the car wouldn't start. Also great pizza.

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Nandini Kaladagi . 2020-08-10

MORE AT Google

Ordered 4 pizza for a kids party and all pizza come laced in garlic!! All went in the bin as the kids didnt like garlic phoned up to complain and got told you have to select without garlic!! When have you ever had to de select garlic at pizza hut all I can say is stay away from this shop manager arrogant

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Jamie H . 2020-07-25

MORE AT Google

I ordered from here though Uber eats the order was 30mins late and too cold to eat I phoned them up and they said they can’t do anything I would have to take it up with Uber eats as they delivered it ( you cant get in touch with them) they offered no help at all I am not £25 down and no food with no way to get a refund or replacement. Thanks a lot!!!

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Nicola Wasden . 2020-04-19

MORE AT Google

Después de haber pedido una entrega del restaurante, solo entregaron la mitad de nuestro pedido, pero insistieron en que habían entregado las cuatro pizzas mientras esperábamos las otras dos. Se necesitaron un total de 4 llamadas telefónicas para perseguir el problema en el transcurso de una hora para que el resto de nuestro pedido se entregara frío en la puerta sin disculpas. Nunca me he encontrado con un servicio tan poco profesional, grosero e inadecuado por parte de un equipo de personal, felicitaciones por perder más clientes en un momento en el que más los necesita.

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El97 . 2020-04-02

MORE AT TripAdvisor

This used to be my favourite pizza hut to go to, but recently the quality has gone downhill. Every pizza I've had recently has had barely enough tomato puree on to not be able to distinguish it from a cheese sandwich, not a pizza. Where's the puree?! I'd rather have too much than too little. It's just cheese and bread. Come on.

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Susan Splodge . 2019-12-15

MORE AT Google

Ordered a pizza without cheese and no spice for my girlfriend who is allergic to cheese and hates hot food. They delivered a spicy cheese pizza... Even after scraping the cheese off the spice still made it impossible for her to eat. Any respectful restaurants or takeaway would be obliged to offer something in return; a swap/a refund/ a newp Not these guys, we rang them up and they basically said tough deal with it. Aweful.

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Alex . 2019-10-26

MORE AT Google

Good service usually but bad tonight... people wanted to get home and smells of drains inside

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Junade Yousuf . 2019-09-02

MORE AT Google

Recently seem to have gone down hill, my pizza arrived cold, dry and chewy with hardly any topping. Not great and definitely not the usual pizza hut standard. My partner's pizza looked ok though so maybe mine was a fluke. Customer service when rang up to ask for a replacement was poor.

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Cathrine Ashworth . 2019-07-17

MORE AT Google

Really friendly efficient staff

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Mervin Palmer . 2019-07-14

MORE AT Google

This branch of Pizza Hut has recently been taken over by new management. They are terrible. They got my order wrong and then tried to persuade me to keep the incorrect order. They claimed that what I ordered was almost the same as what I wanted anyway! Had to fight to get my money back and they didn’t give me the full refund. I won’t be going there ever again.

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Jon B . 2019-06-25

MORE AT TripAdvisor

Staffs are really friendly - welcome you with big smile. Taste of the pizza is as you'd expect from any other pizza hut.

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Usama Mahboob . 2019-04-21

MORE AT Google

Usually great service and pizzas, but off the ball tonight

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Gary Wheatley . 2019-01-01

MORE AT Google

It's pizza hut but slower and colder than normal. Not good. Used to be OK. Now rubbish

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Robin MacNeill . 2018-12-20

MORE AT Google

Ordered food and collected, ready on time and quick service. The service could have been a little friendlier though

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junade . 2018-08-30

MORE AT TripAdvisor

They made me a lovely pizza and it was only £5

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Kamran Malik . 2018-08-14

MORE AT Google

Lovely staff and good food recommend

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Tiago Oliveira . 2018-08-04

MORE AT Google

I use Pizza Hut on Abbeydale Road quiet often never had a problem from phoning up for my order to collecting a great tasting pizza always piping hot and great value for money keep up the good work 10/10

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mpnaughton . 2017-11-18

MORE AT TripAdvisor

Really hard crust with cold pizza

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ITZ S41F . 2017-10-29

MORE AT Google

Polite staff...food always good quality.

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Diddley Mitchell . 2017-10-26

MORE AT Google

Pizza was perfect! Friendly helpful girl on the phone, delivery biker very professional. Nice and hot on arrival.

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Bobby Anwar . 2017-06-29

MORE AT Google

pizza Hut unfortunately doesn't deliver to my house which is very disappointing but the food is delicious has friendly staff and is clean.

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Jemma Richards . 2017-05-07

MORE AT Google

And I mean awful. Just the worst food ever supplied. We didn't eat it, asked for money back and had the manager tell us it was well worth the money. Cold horrible card board supplied by idiots.

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Jon638 . 2017-03-18

MORE AT TripAdvisor

Possibly the worst pizza shop in Sheffield

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Jon Hepplestone . 2017-03-18

MORE AT Google

Spent a lot of money for the food to turn up cold. The order came in two separate orders both were cold. When we phoned to see what they could do they were rude and unhelpful. Don't waste your time or money would give 0 stars if I could

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richardwS3872XM . 2017-03-18

MORE AT TripAdvisor

Poor customer service. West Street one is better by far.

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Kieran Screeton . 2016-09-30

MORE AT Google

Staff are always lovely but the pizza is always undercooked

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Adam Collin . 2016-06-21

MORE AT Google

Lovely staff, always friendly. never had any issues with my orders. Always a great experience

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Kitty Wehrle . 2016-03-27

MORE AT Google

I always use this pizza hut and have never had any issues with my orders. The food is always of best quality, thats why i keep going back.

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JoKay87 . 2016-03-26

MORE AT TripAdvisor

We tried to order online via the Pizza Hut site, before we tried the deals button we were quoted £32 plus for two pizzas. What???? The deals one came to £22 but stopped working so we eventually after about 40 mins had to ring them. Once we told them the problem with the site they quoted us £19 for one large pizza with 3 additional toppings and one medium plus 3 additional toppings. This i feel is still expensive but Pizza Hut has a good reputation. My hubby fetched pizzas because although we only live 15 min drive away they didnt deliver. The large pizza my hubby said was nice but my Pizza which had Tuna on it was overcooked and the tuna and other toppings was dried up and horrible. Very disappointing waste of money. I won't be using them again. A sad demise of what used to be the best in the market.

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Carol C . 2016-03-01

MORE AT TripAdvisor

The staff may be nice and friendly however the food quality does not match that of any other pizza hut. It is poorly made and often over cooked with toppings so scarce you will have more luck finding a needle in a haystack.

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Carl Atkin (JayLee38) . 2016-02-22

MORE AT Google

Do Not Order from here!!! Arrived an hour and 10 minutes later- made a follow up call and was told it left store 2 minutes ago- it still took another 20 minutes later - we are 5 minutes away. It arrived cold with part of order missing. Another 2 phone calls to complain to an unapologetic Manager who put the phone down on me once- eventually sent me my cash back. On asking for the area Managers phone number or e mail address to complain- he said he did not know this information and would get back to me!!! Crap food and customer service zero!!!!

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Belinda Ledger . 2014-01-12

MORE AT Google

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