Pizza Hut Delivery in Plymouth

took a long time for delivery- apparently was booked for "future delivery" which I didn't do, food was brilliant though

AWFUL!!!! Sent me the wrong order twice and there attitude is like it or lump it. No refund, no credit, no correct order and stopped responding

Didn’t send the correct order and wasn’t prepared to sort. Literally the worse pizza and service ever.

email said 17.10 on wards but arrived around 16.45

These guys deserve a praise food arrived piping hot phoned mid cooking to add mor chicken and well they delivered estimated time was 45 mins arrived in 20 lovely pizza thoroughly happy !

Haven’t received my order. Called them three times and they did not answer the phone.

Ordered 2 pizzas and the wrong item arrived (was sent a pizza that had my additional toppings on it but not the original) called in and after a bit of confusion from the lad who answered the phone they offered to remake the order and deliver in 20 minutes. About 35 minutes later one pizza turned up, this time the toppings were right but the crust was wrong. Called back and said what had happened and that I want a refund as I know have a cold pizza and a wrong pizza, the lad who spoke to me said I could have a refund but it has to be requested online. They had ZERO interest in resolving my issue and no interest in customer service. I asked for the name of the person I was speaking to and the name of the manager to quote in my refund request - he wasn’t sure of either!!!! (Shay and Matt…. He thinks) UPDATE - Pizza Hut are now refusing to refund me despite not delivering what I ordered. So you are literally risking your money if you order from here. For me I will make a claim via my credit card so they will be even more out of pocket than if they sorted my issue. The photo shows what they sent when I ordered a pizza with beef, onion, jalapeño, chill, peppers and extra pork, beef and bacon! Only the extras were on it (and barley any bacon)

Ordered 2 pizzas and the wrong item arrived (was sent a pizza that had my additional toppings on it but not the original) called in and after a bit of confusion from the lad who answered the phone they offered to remake the order and deliver in 20 minutes. About 35 minutes later one pizza turned up, this time the toppings were right but the crust was wrong. Called back and said what had happened and that I want a refund as I know have a cold pizza and a wrong pizza, the lad who spoke to me said I could have a refund but it has to be requested online. They had ZERO interest in resolving my issue and no interest in customer service. I asked for the name of the person I was speaking to and the name of the manager to quote in my refund request - he wasn’t sure of either!!!! (Shay and Matt…. He thinks)

AVOID!!!! Wrong item received twice!!!! Staff didn't care and wouldn't sort the 2nd time. Waste of money.

Fast efficient and very friendly service...the pizza's were delicious 😋

Ordered pizza for delivery for 2 Edith for 830 doesn't show rings the hut call handler as useful as a chocolate kettle no pizza rings again 30mins later call handler ewan tell us are order has gone to 3 Edith and looks like they have eaten it the scabs (I said that ) with that he goes above and beyond to deliver are order with extras on the house thank you ewan boss needs to see this

Best service and food on time with the finest ingredients to perfection

Fast and easy access, not very aware that you've turned up to collect your order.

order was incomplete, they forgot my garlic dip, and there was hardly any extra jalapeños.

Shockin food never turnt up at all and still yet to get a refund

They refused the order, even though they show as delivering on this app.

Original delivery was on time, however it was missing the wedges. These wedges took 30 minutes to arrive after calling the place. Food was poor quality, didn't taste of anything really and just can't recommend it. Probably won't order it until something substantial changes with the food.

absolutely perfect arrived early which was a bonus. Friendly delivery excellent food

No Ice cream with the cookie dough

We never usually order from Pizza Hut but both our pizzas came piping hot, generous toppings and were delicious. Will be ordering again.

What a terrible place to order from. Pizzas were good, very good, but they forgot the dips which was a requirement when ordering. Tear and shares and wedges were good. Cookie dough was tasty but would have been better with the ice cream they forgot. Pepsi is always good and finally the free packet of crisp with the offer was delivered with the missing ice cream but no dip. Only bought this the once to share with the family. Might buy frozen from Iceland or maybe order in person to make sure order fulfilled. Strangely NY offspring have had similar problems with unfulfilled orders. Maybe chips or Chinese next time.

Lovely food and friendly driver

Ordered through just eat. Unbeknown to me pizza hut was actually closed. I ordered the pizza and it all went through and i was cgarged. I thought it was turning up at just after midnight. Instead it came at 1230 the next day! At which point i wasnt even in so cant comment on the food itself. Why are orders accepted when the place isnt open!!

My food came cold when it arrived

Honestly the pizza was perfection. Presentation, taste, phenomenal. The delivery driver was also really friendly and lovely it just made my night really service was great

Popped in for a takeaway, staff very efficient and helpful. The guy at the counter made a recommendation on one of the offers whilst i was ordering and the food tasted great.

Brilliant quality Fast delivery

Shocking. The restaurant never received the order. You’ve taken £40.76. You’re a nightmare to contact to get my refund. Won’t be using your service again. Did somebody say, you won’t eat!

Arrived 2 hours after order placement i want my money back. Service was terrible when i rang the restaurant about my order.

Little disappointed by the melts tbh. The marinara sauce was nice, but found the melts weren't all that flavoursome. Hardly any cheese or pepperoni and a little dry if you don't have the sauce like my partner did.

Lovely pizza. Great delivery 🚚 thanks

It took them ages to serve me. I had a pickup at quarter to seven and I arrived bang on time. However it took 10 minutes for them to serve me. Once I got home I found that my chicken was drawing in a pool of cold barbecue sauce. It was inedible...

Had cheese garlic bread missing, but they did go back and bring it to me, pizza was cold, normally good food just not good today

Ran out of garlic powder? Every bloody time all our pizzas arrive without it on a regular basis eventhough we specifically chose "with garlic powder". For the second time all our pizzas (3-4 large pizzas per dilevery) arrive crushed and with the wrong toppings. 9/10 never packs the sauce whether free or if we pay for it. The pizzas are covered in oil to the point it soaks through the box in a puddle. The customer service on the phone is a joke, so rude and unhelpful. Worst PizzaHut in town, it's a shame we can't chose where to get them delivered from. None of the complaints are ever taken seriously on the phone so decided to leave the review here. Avoid this hut if possible!

Tried to order online but for some reason there was something wrong with the website and it asked us to call the store giving us a reference and id number . We did this and were confronted with what has to be the worst customer service ever . We explained to the assistant what happened and she very quickly gave a DEEP SIGH !!! Putting us on hold without saying she then went on to tell us their card machine was down and she couldn’t take payment over the phone . She definitely needs to do a crash course in customer service as hers was non existent!

Delivery was fast but that is where the praise stops. They put meat on my vegetarian pizza, twice. We called about it the first time but couldn't be bothered the second time. They also missed off some of our order. Definitely will not order from here again

Missing the extra chicken, came late and after 8 attempt still did not answer the phone….

I’ve never got my food been over 2 hours

My son left his wallet here and one of the staff personally returned it to his address. Thank you so much.

Somehow early yet cold and over cooked. No idea how they managed that one but food was awful

Absolutely awful pizza was dry and burnt when I called the restaurant to tell then I had items missing after charging me for them told me well its not his fault take it up with just eat his customer service was disgusting had to bin the lot waste of £20 wouldn't ever recommend to anyone

Dieter is fantastic. We ordered at a time which is undesirable and turned out to be outside the catchment area despite only being a mile away. He took our order over the phone and was polite and professional throughout. The pizzas we received were fantastic and still piping hot. First time using Pizza Hut as opposed to a rival and will certainly be using them instead from now on. Dieter is an example of staff who deserve the biggest success and a true professional. You’ve converted me to Pizza Hut.

Ordered the NEW beyond triple meat and cheese pizza. That is not what arrived. Phoned to complain and the man on the phone said he made it himself and added things. They sent a replacement pizza which is exactly the same as the one we complained about. They basically sent a veggie supreme with meatless chunks chucked on it. Not everyone likes Peppers. I ordered it because they weren't on it. And there was hardly any cheese on it at all. Burnt the cookie dough and didnt send the ice cream. For the amount you pay for this stuff you dont want it burned. Waste of time. Not the first time this has happened either. I wont be ordering again.

Very bad customer service. Was waiting more than 30 minutes to collect the pizza.

Super fast , food piping hot and yummy. Delivery driver fantastic service

Never had Ice cream with cookie so £5.99 for one cookie not good

Waited for over an hour, didn't receive my order, so I phoned them and cancelled and requested a refund.

Over 45 minutes late - really disappointing. pizza burnt on sides also

Friendly/helpful staff, always good quality, never had a problem with this particular store

Really fun time rah. The only problem is i got fed a live hamster. It kept staring at me and the manager volleyd it as he was allison becker

Very good. If I was to be petty,I didn't get a dip I ordered. Other wise good

Food was on time but tasted awful was also cold, won't be ordering again!

I ordered stuffed crust but didn’t get stuffed crust and the BBQ chicken wings were severely overcooked - the pizza itself was good

I’m sorry I know the delivery guy went to the wrong address but by the time it got here it was cold I couldnt eat the flatbread as the cheese had gone horrible and had to warm up the chicken up in the microwave

Forgot to deliver then forgot the ice cream

Have just placed an order via the app and had to ring up to slightly alter one pizza as can't do it on app was rudely told that you can't alter set pizzas .. my son has special dietary needs and my requests was simply that he has less cheese . I wasn't asking for extra it wasn't costing you more ingredients.or more time Bad people skills same rude man every time, less cheese who'd of thought that would cause a problem for god sake !!. Was told he will do it this one time but for future reference won't be happening again .have you ever heard of anything so ludicrous

Food was meant to come at 8.55 it is now 9.20 and drop hasnt come I tried 3 times to ring the restaurant but no answer

Worste pizza I have ever had in my life..!!! Delivery was fast and polite,,, but the pizza ended up in the bin. Base was under cooked and nearly raw,,,, was absolutley wafer thin and so soggy. The topping was actually unidentifiable... and bits of meat were burnt to a crisp. Domino's are much better

I had two half boxes of wedges when I ordered one wedges and then a garlic bread

Delivery driver said that our order was placed as a collection order and not a delivery order

The pizza is burnt and dried out.

Decent pizzas, fast delivery times, and handy little dealbot to keep the price down when ordering online. Literally the only thing that maybe could be done differently, is cut the pizza a bit better. Sometimes it's more like a tear and share.

Food was terrible, stone cold! Poor service from restaurant as well, won't be ordering again

I don't no why the delivery man can not bring the food to my flat door you don't get covid walking up stairs just ridiculous. If I lived in a house you would bring it to my door and that's poor service and you need to sort out your facts.

Very dissapointed with tonight's delivery, box of chicken strips missing from order, phoned immediately was told they would be delivered to us but have not recieved them. May only be 5.99 but it was one of our guests option so they went without food.

Worst place to order pizza from, they deliver it without any dips and the pizza was way over cooked and when you try calling 4 times they don't answer, absolute waste of time will not order here again rather get pizza from a kebab shop than here

the base was hard and a waste the worst pizza i have had.

Great pizza, nearly allways spot on

Order was late, called the shop and told it was there fault, no offer of anything, just attitude on the phone?!! Last time I use !!!

My order Didn’t event turn up where’s my refund

Food was sent to wrong address taken back & sent out again so was stone cold & missing dips!

Phoned up as I was having issues on just eat site with order and staff who was working tonight altered to the way I wanted it from the site without any issues and food was super quick and all correct which was a bonus

Still not received tried calling the restaurant several times and no answer

cold and late and tasteless , never again

Absolutely brilliant what a fantastic driver you have aswell called mark he deserves everything good in the world !

Lovely pizza, cheesy Doritos a bit stingy for £3.99?!! Could have bought a bag of Doritos and all the dips and sauces for less myself?!!

Missing part of our order. Good was poor quality.

Constantly bad quality pizzas Chicago town pizzas so much better

Its have to be one of the worse pizza hut in plymouth if not the UK.

Pedimos 34. 56 comida de Pizza Hut a través de la aplicación Uber Eats. Cuando finalmente llegó la comida, se ordenó comida por valor de 78 para Amber. Tuvimos que llamar al conductor para explicarle que había entregado el pedido incorrecto y que solo lo habíamos descubierto al abrir las cajas, lo que los hacía inseguros. Se tomó el tiempo para regresar con nuestro pedido, que también había sido abierto. Tampoco llevaba máscara. Le explicamos que el covid 19 de lavado de alimentos no es seguro, por lo que ni nosotros ni quienquiera que sea Amber deberíamos comerlos. Ignoró esto, nos dejó la comida y se fue. No hay forma de contactar a Uber Eats que no sea a través de un servicio de respuesta 24 horas después. Contactamos a Pizza Hut para avisarle que Amber y su grupo estarían comiendo alimentos peligrosos y que nosotros no podríamos comer los nuestros, lo que nos dejaría hambrientos y hartos. La respuesta, incluso sabiendo que no hay forma de contactar a Uber Eats, fue que no pudieron ayudar. Moraleja: ¡no pidas comida de Pizza Hut a través de Uber Eats! ¡Y si conoces a Amber, dile que no coma sus pizzas!

Enabled us to have a picnic in the garden with family who had driven down from Bristol for the day. Perfect!

Compré comida para entregar en el sitio web de Pizza Hut, pasó una hora, tiempo estimado de entrega de 30 a 35 minutos, llamé a la 'cabaña' para que me dijeran que no tenían mi pedido, si quisiera que me entregaran la comida, lo habría hecho pagar de nuevo, así que pedí hablar con un gerente, no hay problema, me pusieron en espera durante 12 minutos, así que los llamé desde el móvil mientras aún estaba en espera en mi teléfono fijo, el gerente respondió, le expliqué que estaba en espera esperando para hablar con él, pero él dijo lo mismo, tendría que pagar de nuevo, le pregunté cómo podría recuperar mi dinero para que me dijeran que debía llamar a la oficina central, así que le pedí el número de teléfono o el correo electrónico de la oficina central , solo para que me dijeran que la sucursal no tenía esos detalles y que tendría que encontrarlos en el sitio web, el gerente dijo que estaba muy ocupado y que no tenía tiempo para hablar conmigo y colgó. No puedo creer lo mal que fue el servicio al cliente en esta comida para llevar, no he mencionado los nombres de los miembros del personal, pero los tengo, sin embargo, se negaron a dar sus apellidos.

Pizza is cold, turned up an hour late, demanding a refund. Not happy

Really not happy I want my money back it never turned up.

I didn’t get my drinks, I am not impressed I want a refund

Pizza tasted horrible and forgot part of my order

Good food, quick service from ordering to delivery. Happy customers.

Pizza wasn't piping hot I'm understanding that they are busy but thats not the point

Apparently receiving the wrong order isn’t their problem and they won’t offer a replacement or a refund

Food was lovely! Delivery man wouldn’t bring to my door and would only drop at communal door bearing in mind I’m on the top floor with a baby who’s asleep!!? He said Pizza Hut has a policy we’re they can’t go inside the flats never heard this before as when we order they always bring it up to our door put it outside knock and walk away? Apart from the delivery person pizza was lovely

I paid over £16 for a Gluten Free pizza. Half of it had no toppings and what topping there was was barely there. And it was half the size of my husband's medium pizza. Looked like it had been thrown together by a chimp. Absolute Rip off, will never order from you again. Utterly abysmal.

well yet again food was late and they sent me the wrong order....so no thank you i wont be comin back

Food was good but i was missing a 1.5l bottle of juice and ordered 7 chicken wings but recieved 5 strips instead

Came early but the crust of the pizza was over done

Extremely late ... by over an hour ! When pizza arrived was cold and uncut ! Spoke to restaurant and staff were rude and didn’t seem to care ! Will never be ordering from here again !

ive ordered 3 times from here and each time they have forgotten something! The pizza is horrible and burnt! Would 100% not recommend ordering from any pizza hut around the world. Just to let you guys know mystic pizza is very very nice! ABSOLUTELY HORRENDOUS JUST CANT CANT BELIEVE IT! only good thing was theyre cookie dough which was not avalible so i am gutted! "im normally polite but if somebody irritates me ill turn around and simply tell them to f#ck off" ~Lord Richard

Didn’t get what we ordered the food was chewy end up in the bin waste of money

Delivered ok. Requested a call upon arrival which never came. Driver not given the Just Eat verification number for the order. Also restaurant never bothered to call to say the ice cream I had ordered was out of stock and just sent a replacement without checking I wanted that flavour. Shocking customer service

Ordered at 7pm and delivery time was quoted as 8.15pm. Food FINALLY arrived at 9.30pm with part of order missing. Totally unacceptable! Delivery guy was very apologetic and came back with the missing item so no issue with him. My complaint is that the takeaway should not accept orders and commit to delivery times if they can't honour them. 10 or 15 mins late on a busy night is forgivable but 1hr and 15 mins late??? Not so much. Won't be ordering again.

food was great arrived a few mins late after about 5 minuets more another deliver driver showed up!?!?!?!? XD XD