Pizza Hut Delivery in Sandwell

Placed order no order was delivered!! Awful!! Cant even call the restaurant!! Never order from there again!! Want money back!!

36 minutes to get one pizza,people coming in after me and ordering and getting I understand that waiting for an order can be frustrating, especially when it takes longer than expected. It's understandable to feel impatient when others who arrived later receive their orders first. Perhaps there was a mix-up with the orders, or your order required more preparation time. Waiting for food can be challenging, and it's natural to want your order promptly. Hopefully, the pizza was worth the wait, and you were able to enjoy your meal. asked three times where my pizza

Good service by foz and Sujith and receptionist was very nice.

Yakub Iam here delivery driver and good atmosphere and friendly staff , my manager priya was pretty good with Staff and customers as well !!!

Great food and very welcoming service. Foz always treats me and my family well. Thank you pizzahut.

Usually order every few weeks and the food is always spot on. Great friendly service and Foz always making sure I’m looked after. Top lad 👍🏼

Good service good food good delivery by sujith

Good food and nice service by Sujith,he is very polite.

Good food and good service by Sujith

Ordered for click and collect and arrived for collection time but was left waiting around. Tried calling several times leading to collection time to confirm but not one pick up from telephone. Even when I arrived very poor customer service - no one was at the till I had to keep shouting just to call them from the back to state my order. Asked 3 different workers for a drink and was told different answers

Gaurav you made my day to find a best pizza deal for me . Love to come back again

Great food and great service, Anita was a wonderful server

Great service. Anita was very helpful and polite .

The pizza was delicious and the delivery was perfectly on time.

Great service and staff food was nice would recommend 👍🏼

The best Pizza Hut ever! Never met such a lovely customer service! Pepperoni pizza was also great 😋

Vegitable Supreme and Cookie Dough were a hit! The pizza arrived on time and was piping hot and fresh. The customer service was excellent, and the overall experience was enjoyable. I highly recommend!

Pizza was really nice ❤️ and the staff was very friendly and polite.

⭐⭐⭐⭐⭐ Good service Good food by foz

Good food and great service by Foz.🥳

Pizza was made perfectly as i requested. And the lady behind counter was very friendly 😃.

Brilliant food nice friendly staff especially Anita my regular place👍🏿👍🏿👍🏿

Nice pizza. Shop needs tidying up inside. Would recommend garlic sprinkle £10 any pizza any size 👍🏻👍🏻

On 10-09-24 I ordered two pizzas at 17:07 and now 18:45 I m in the Pizza Hut Blackheath rowley Regis .The guy said the driver is in front of your door .i called home to check no one there I asked for refund they said will be done online .Seems not bothered.Just a humble request to everyone don’t use this branch.They offered me online refund within 4 days will let everyone know if I get the refund.

great got good friendly delivery thanks

Pizza was burnt was not taste very disappointing not going to order again .even few month ago I found hair in pizza

My son and I go here every Friday and my son loves the pizza here. Anita and her staff always looks after us really nice people

Order half and half pizza which came fresh and hot was the nicest pizza we’ve had for ages … tha k you pizza hit !

Burnt and chewy pizza. I tried to phone multiple times but staff either put the call on hold and hung up or didn't answer. Would advise people use a different pizza hut unless they want jaw ache

Food was lovely great friendly staff enjoyed the experience

First time trying a pizza hut was very impressed with the quality of the food compared to our local pizza shop very tasty and nothing wasted 😋

The Blackheath Pizza Hut is purely takeout with no dine-in facility, however spur of the moment decision to order a pizza after a day out, eventually deciding on x2 Big New Yorkers & x2 Hot Honey BBQ Chicken Wings. My order was taken professionally and attentively and told that it'll be ready in approximately 10-15mins. On my return I was served by Anita who was exemplary in her approach and even included additional items which was greatly appreciated. Whilst there I noted that the phone was constantly either ringing or someone promptly answering to take orders as extremely busy. It was evident that they're constantly taking orders and delivering to customers yet appear to be doing a fantastic job considering the limited amount of staff I witnessed present. Yet again massive thanks Anita :)

Ordered food on a delay and it arrived on time. Driver was very polite

Had a great meal the portion of fries was a little disappointing to serve 4 but everything was great thank you!

These 5 stars are for the Manager MISS ANITA of blackheath pizzahut because of her dealing they way she handles everything. Her dealing with customers are also appreciated. Food has always served hot under her management. Her management skills for this business is productive. She leaves no stone unturned to make the customer satisfy. Her hardwork towards her job depicts everything on its own. Words will become short if I mention more. Once again big thanks to the Manager MISS ANITA. Shift manager Foz is very helpful and positive attitude he has for everyone, he always put contribution for the upliftment of pizza hut.

delicious pizza, fast delivery, I recommend

Completely disappointing, two orders in a row where the standard is appalling. Cold food and extremely poor presentation

Thank u for good customer service and good food

Gaurav is asset for pizza hut blackheath. Happy to pop in

Great service' amazing pizza and fast delivery

good food and the delivery service is top spec food was here within minutes piping hot absolutely brilliant, recommend every item on the menu

Dont accept cash. Those pieces of plastic paper with the queens head stamped on are to difficult for pizza hut to deal with. What a joke and look that's a £20 order lost, imagine how many orders u lose a night every night. Crazy good luck but wont be using again.

It was one of those nights where I didn't want to cook so my son chose Pizza Hut for dinner. I was impressed. Food arrived quickly and was still hot. Was tasty too. We ordered a pizza, a melt, and 2 sides which were all enjoyable. The driver was absolutely lovely too.

Best customer service Gorav.tasty pizza

The driver arrived at 19:12 not impressed with the service from the restaurant as the person I spoke to was rude to me to saying it will be delivered as soon as it’s made. never ordering from there again. I ordered the food at 17:15 should have been delivered between 17:55 and 18:15 almost 1 half later.

I had a great experience ordering my food, It was easy to order and food was really hot and tasty everyone loved it, would recommend everyone

app said one time and it just turned up and when started to ear the pizza it's full of grease and then app goes off to say delivery is on it'd way when it had been delivered nearly hour before. very disappointing regarding pizza.

Food good, and hot when delivered,friendly staff who delivered .. very happy with all aspects of food to delivery .. Well Done

rav was a good delivery man he went back for my pop there forgot thank you for that

I didn't get my pizza Give my money back

Food was never delivered, when I called the blackheath store I was just told to request a refund from just eat disgusting customer service!!!!

Always ready on collection , really quick service

Shout out to Foz amazing pizza. Will definitely be ordering again.

Great food, unfortunately hard to follow delivery times, but overall good ****

Dont Deliver anymore, so taken my Custom elsewhere.

Waiting 2 hours for food and nobody at the hut answering calls, waste of time and I’ve already paid

I was late for my collection order, shop had closed, but the guys went above and beyond to make sure I got my pizza. Not going to go into details, but they made sure I got it. The pizza was tasty af. Beyond pizza, pan large. I know where I'm getting my next pizza from.

Delivery was in point. It's tasty 🥹

Doesn't taste very nice. Better off going to the quinton branch much better flavor and just much better. I think it's the cheese not sure. But this place I would avoid. I won't buy from here again.

Terrible. Food didn’t turn up, despite getting an email/message to say pizza had been “delivered”. Tried calling, but no reply. Out of pocket and no food! Seriously unimpressed. Avoid!

Pizza dog! Pizza dog! Put him in the oven and watch him go! Hey! Pizza dog, Pizza dog! BOW BOW SHUT YA MOUTH!

Just phoned up and got hung up on twice, my husband tried to phone up after, tried to order and was told no he couldnt have it. Unbelievable rude people. That’s a business????

Half the order missing, made the mistake of letting them redeliver the rest on the understanding it would be here in 15 minutes. Couldn't even manage that.

Don’t waste your money with the branch no customer service and not willing to change the order even though they got it wrong.

Do not use this place. Placed order online recieved confirmation and payment taken. 20 minutes after eta tried contacting shop after finally getting some one to answer, they stated they had not recieved my order and said I would have to re order and pay again. If I want a refund I have to contact customer services.that in its self us a battle

Horrendous knowledge of allergies. Attendant said all toppings are gluten free which I cannot believe and that they don't have anything vegan at all. I asked if they have vegan cheese, because we we dairy intolerant and he said.. "a pizza without cheese?" I tried to explain that some people have allergies and he hung up on me. Disgusting, appauling service

Do NOT use. Animal urine on pizza box, order was also wrong and staff and delivery drivers extremely rude. Will not be ordering again

Ordered via website and even though the correct order came back on the email it somehow it gets lost in translation between there and the shop and some of the topping got mixed up. Phoned the shop who blamed it on the website as the receipt had the same toppings as the pizza. They arranged a replacement but when the driver turned up to deliver it had to have a argument with him just so he could show me they got it right this time. Customer service is not the strongest to say the least as per the other reviews.

Awesome as usual. Arrived on time Hot and delicious :0)

Pizzas are nice but my first order came totally wrong and hardly any cheese on second order was correct but some younger staff are rude

the guy called '@Simon Wigg' simplifies my experience. you will find his comment after scrolling down, his comment was made 2 years ago :)

I used to order from any pizza place, but since i ordered from pizza hut in blackheath i havent ordered anywhere else. tonight i realised when phoning them i had ordered the wrong pizza, they were so helpful in letting me know what had happened, and how they were cooked differently. they sorted my issues for me and i enjoyed my pizza. thank you guys so much. my go to pizza place.

Always an excellent service. From food to delivery

Fast efficient friendly service 10/10

I have tried for 1 hour to get through to you are open i am calling you and it is ring but no one is answer the phone.

The most friendliest staff ever.

They were absolutely terrible, they gave us a pizza with no cheese on it, who does that? Just weird

would give it no stars if that was an option. rang three times because it was cold and the chicken tasted like washing up liquid and they tried to say we didnt ring, despite sending him proof of call logs. refused to refund and gave me food poisoning. rudest manager iv ever spoken to and will never return there. i had to go through trading standards and he told me on the phone if i hadnt of gone through trading standards then he would of "considered" refunding me, absolute liar. vile man aswell. am now waiting for a refund through the head office.

Absolutely shocking, wrong pizza cold and a fat black hair on one of the pizzas disgusting.

We've always had lovely food from here. The staff are friendly and always provide me with the information I need to order exactly what we want. Always willing to tell us the deals on offer.

First off I just want to say this establishment deserves 0 stars but unfortunately I have to give it 1 to be able to post this. I phoned for my order to which I spoke to what can only be described as an angry baboon. Barking his replies into the phone with about as much manners as a fart in a lift. Clearly he needed to clean his ear holes out because they must be clogged with cement as my order arrived completely wrong. I felt like I had to get my scraper and de ice out for the side dishes as my windscreen was warmer at 5 this morning. I wouldn't have minded but I paid the equivalent to a family car for the grub I ordered. I phoned to get my order swapped to which the aggressive baboon on the other end of the phone was at first reluctant, huffing and puffing that it must have been my fault? After a puff on his inhaler he agreed to send me the correct order. An hour later the correct order arrived to which I needed CBT to cope with the trauma. I lifted my first slice out of the box to reveal a colony of pubic hairs doing the Macarena across my pizza. And as for the pizzas presentation- I've seen neater aisles in TKMAX during the January sale. It literally looked like someone had regurgitated their moms cheeseboard onto a white frisbee because let me tell you that base was raw! Giving up with this I tried the cookie dough dessert which made me question my faith in humanity. With the same width as an average digestive biscuit this menacing blackened dessert resembled a hockey puck. I've honestly experienced more pleasant house raids. Food was shocking service was abominable and my pockets and gut are empty. Think twice about ordering from here kids stick to dominoes if you want to survive the night.

Last 2 pizzas haven't been too bad, last night's was appalling, virtually no toppings even with extra on. Probably use a different supplier now.

Popped in here to order a 4 slice pizza which was far from decent and to top it all off the guy who served us could win an award for the 2018 most miserable person in Blackheath.

Worst pizza ever, the pizza was everywhere also when i held the pizza the cheese just slid off the pizza

Ordered form here twice now, both times gotten food poisoning.

Very friendly staff. Honoured an online deal. Highly recommend.

No stars, sometimes people look at the inside, but if one looks at the back then you will see what I mean?

Food arrived cold won't be ordering from here again!

The worst worst worst worst worst rude rude rude in the end I stooped down to their level and told them to go suck there mom thats how rude they were. There should be no stars really but u have to choose, you can't trust people like these to deal with your food

Never again cold raw and tasteless pizza small pizza for £13.50 don’t waste your money

MANAGER HAS VERY POOR CUSTOMER SERVICE SKILLS

Excellent customer service and very friendly staff. Best pizza hut delivery service!

Absolutely dreadful, flavourless pizza. Numerous times I've ordered from this place for friends and family, and I feel embarrassed giving them this pizza. Every single time I order I ask for the pizza to very cheesy, if required add extra cheese, I'll happily pay extra to ensure the pizza is of my liking. But everytime I receive the pizza, not only is there not extra cheese as I requested, there are always a few slices that have next to no cheese on. When speaking to the manager he basically tried a number of excuses as to why the pizza had next to no cheese on, blah blah etc. At one point during the conversation the manager I quote said " you know what workers are like, they don't work". 😑😑 What an absolute load of bollocks. Get a grip and have some pride in what you do. To summarise my review: Blackheath Pizza Hut is run by a abundance of under devoleped incompetent idiots. Please dear public do not waste you hard earned money at this horrific establishment.

As with most Pizza Hut's, the takeaway offering is nowhere near the standard of eating in. Totally overpriced and flavourless pizza.

Fast, friendly service. Excellent food.