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3.4

Based on 216 opinions finded in 1 websites

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Nº 980 in 1264 in Lambeth

CUSTOMERS TALK ABOUT DISHES WITH..pizzagarlicpay
Score
OpinionsNoteGoogle2163.4

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The service was amazing and the workers was well helpful

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Lanyce Wright . 2024-10-25

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Behind the counter very nice person

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Shukri Taliye . 2024-10-15

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Taste was very goood fast service

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Ikraan Abdi . 2024-10-15

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Very good food quality. And staff are very friendly.

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Jimil Pethani . 2024-10-05

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Pizza is always hot! Great customer service . Aziz who manges it is really helpful nd good energy.

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Caleb McLaren . 2024-10-05

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Come home very disappointed, third time visiting ,not enough cheese, tomato sauce, very little onions, some sweet peppers, some missing ,tasted very bland

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KRAIG FREDERICK . 2024-10-04

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Aziz gave me an amazing service. Friendly, polite and professional.

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Charlene Smith . 2024-10-03

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I’ve probably ordered pizza from here 10+ times now and I’ve only been given the wrong pizza once , instead of an nduja one I got a pepperoni one which was not too much of an issue because my usual order is a pepperoni pizza anyway. The pizzas have always been so delicious , not once have I been given a bad pizza from here so I really have nothing to complain about . Definitely a trustworthy and good fast food pizza place.

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Yasmin Kane . 2024-09-30

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Great staff super patient and helpful

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crownhashonour . 2024-09-25

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Aziz was very lovely and very welcoming with great customer service. He made sure I was happy with my order before leaving

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andrea Losinda . 2024-09-23

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Never fails, I always order for my family here

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Abyss Phantom . 2024-09-23

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Aziz is the he man, always super helpful and cheerful, give the man a raise!

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Danilo Xavier . 2024-09-20

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Great menu great deliver great choices and deals and delicious pizza!

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Catrien Eagles . 2024-09-14

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Behind the counter very nice guy always hot and fresh foood. I recommend every one try must

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hiter paula dias . 2024-09-09

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Excellent service nice staff I will refer to everyone

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maxine blair . 2024-09-05

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Great place for a pizza Everyone is so respectable I’ve come for years and it’s great no complaints

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Jose De Freitas . 2024-09-02

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Great staff, especially the manager

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David J CR . 2024-09-01

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Pizza was delicious and made very quickly. I enjoyed it very much.

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Ade . 2024-08-31

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Nice and kind employees. Fresh and hot food. Perfect

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Metin Gorkem Ozguc . 2024-08-28

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Aziz very friendly and helpful will come again

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Conor Jordan-Brown . 2024-08-25

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Amazing delivery service , very fast and my delivery person was incredibly nice. Thank you PizzaHut!

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Rhyánna Costa . 2024-08-24

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Very helpful when being served and nice people working there!. Better than some rude and impatient people you meet at other Pizza Hut branches.

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Rhino MGTV . 2024-08-23

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Good customer service! Aziz is always so nice and friendly. The food is always hot and on time!

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Deanie XxX . 2024-08-23

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Amazing food and great service from staff

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Charlotte Foreman . 2024-08-17

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Aziz was amazing served us as quick as possible and was polite

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Funmilayo Sho . 2024-08-17

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Good staff and the manager aziz is very coperative and provide good services

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Akashpreet Singh . 2024-08-16

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Brilliant pizza shop I uses Pizza Hut all the time.A only get really good hot pizzas I even messed up my post code Because I was staying at a friend's house And they went out of their way to sort it out

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James Taylor . 2024-07-27

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Really nice guys behind the counter. Good customer service and great tasting food. Thank you- see you next week

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N Banton . 2024-07-22

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Delivery service was great. Lovely hot amd fresh pizza which arrived speedily

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J W . 2024-07-21

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Always fast great service and staff!

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ツツ . 2024-07-19

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Great food and friendly staff :)

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Dan . 2024-07-13

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I order from pizza hut only. It's my fave place no matter what anyone says! I think the bbq flavour is just unmatched. There was a deal on so I ordered the deal of two small pizzas and two drinks with two sides for £20. Beef sizzler and bbq meat feast. Arrived on time fresh and hot! Only to realise only one pizza was sent by accident so I called the shop the kind man and kind delivery man, sent me another straight away and even added extra garlic bread which is sweet. Thanks guys! I will always order from pizza hut. This specific branch is lovely! - update NOBODY should eat the beef sizzler.. honestly it's hottest spice I've ever eaten on any meal so far in my 30 years, both me and my partner now have the runs.. I don't think pizza hut should make it so spicy, I actually got quite sick and couldn't work or do much, I don't think that's ok. If you read my review please lessen the spice. It's really not needed.

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Beckah Haines (EZRA) . 2024-07-12

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Good staff , good delivery , overall great service from Pizza Hut West Norwood !

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Taylor Woodgate . 2024-07-09

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Very fast service, friendly staff

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Rafay ul aziz . 2024-06-01

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I’ve only ever ordered for delivery, however every occasion the pizza has been fantastic, although the base can sometimes be a bit oily, still the classic pizza hut taste, cant fault them to be honest, drivers are quick and reliable and i’ve never had any issues with them forgetting my order during a busy night.

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Trina . 2024-02-07

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5 STARS FOR IMRAN AND HIS TEAM. ORDERED 2 PIZZAS FOR COLLECTION, AND CUSTOMER SERVICE WAS AMAZING, FOOD WAS FRESH, AND PIPING HOT. WE NEED MORE BUSINESSES LIKE THIS SUPPORTING THE LOCAL AREA, THANK YOU IMRAN AND YOUR TEAM FOR SUCH AN AMAZING PIZZA AND SERVICE, YOU HONESTLY DESERVE A PAY RISE!!!!!!

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Samuel Gill - Perez . 2023-11-22

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Ordered a pizza, didn't realise I had it down for collection instead of delivery. called the shop spoke to the manager and he switched it to delivery.! Happy Days!

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Leonidisthegreat . 2023-11-19

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Ordered two pizzas and two sides at £40 and there was hardly any cheese on this pizza. Been a regular customer and this was a first. Not upto the usual mark today

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Bhavesh Patel . 2023-11-12

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Great service, friendly stuff and delicious pizza!! Thank you!!

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Teodora Sirbulescu . 2023-10-27

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Just been here to collect a £9.99 pizza and was served by a nice man called Aziz. I ordered online, realised I made a mistake but when I called them up they were able to adjust the pizza as they had not made it yet. Really nice of them!

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Ollie Bell . 2023-09-23

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Pizzas are of below average quality. Only tastes of oil and tomato sauce.

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SAHIL MANGLA . 2023-08-17

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He is very good guy.I like this place and always feel experience well whenever I go to this place.Hard work pays off.

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Rishabh Bhardwaj . 2023-08-09

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Aziz, was absolutely wonderful. My app automatically added my old address, he called me to double check and still made sure that the food was going to be delivered (28 minute journey). Thank you so much Aziz & Pizza Hut Team.

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Lala Amina Charai . 2023-07-21

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The pizza and the service was so good. This is the best pizza in the whole wide world. I am so happy with this pizza

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Gideon . 2023-07-01

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great food and customer service

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Karo Kamau . 2023-06-25

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Apparently something went wrong so they cooked another pizza and then sent both. Got a whole large stuffed crust free and both tasted good so can't complain at all about that. Thanks

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Andy Lamont . 2023-06-24

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Amazing service provided by Aziz, brilliant service from branch. Thank you will order again because of Aziz

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DXC - Design By Crime . 2023-05-07

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Great staff the manager Aziz was so lovely Great food Great timing x

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itsonly Bexsss . 2023-05-04

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Ordered a pizza with wedges through Deliveroo and got the wrong pizza and no wedges , terrible service

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aidan quinn . 2023-04-27

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Delivery driver was rude, swore, dropped my drink and then stepped on it! The pizza is nothing like the usual Pizza Hut pizza, it did not taste nice at all. Wasted my money! Was supposed to be deep pan and they were very stingy with the toppings despite paying extra. So disappointed ☹️ I should have checked the reviews as this seems to be the general consensus!

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Sarah Qureshi . 2023-04-06

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Lovely place to order a pizza for groups of people. I recommend you try

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Pest Control . 2023-02-13

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It's just pizza hut. What do you expect me to write about. Everyone knows what it is.

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ruscus picus . 2023-01-02

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Very good pizza! Always very quick for delivery! Thank you Mohamed, pizza delivered in time and still hot 😉

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Ramona - . 2022-12-17

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Always have problems with orders here and staff are usually slow to help or apologise. Oh and they are always asking for good reviews.

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Mia Nat Jessel . 2022-12-12

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The BEST GF pizza base omg!! So so so good and Vishal was so helpful on the phone. Defo moved to #1 for us in terms of pizza delivery!

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Jordan Baker . 2022-11-28

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Me a pasado dos vese que ordeno una pizza y pago onlines se cobran el dinero de mi cuenta y las pizza nunca llegas ellos piden todos los dato de mi tarjeta y eso me lo encuentro raro

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Noel Matos . 2022-10-30

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Dealt with an incredibly rude member of staff who did not understand the concept of customer service. Absolutely poor.

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Ryannah Tee . 2022-10-23

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Always speedy service and good deals on.

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Sam Morris . 2022-10-08

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Pizza was soaking in oil cold and the staff it’s very unprofessional &very rude I call and the put me on hold for over 30 minutes disgusting attitude

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shannon egan . 2022-10-01

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I didn’t even get a chance to order a any food I was waiting in the shop for 10 mins trying to gain someone’s attention. The worker saw me then went round the back to continue what he was doing ignoring me essentially.

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Makquel Marshall . 2022-09-08

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Food was ready as I reached the store one of the good store I visited

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Usman Naeem . 2022-09-06

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Always great customer service and speedy delivery

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BLVK ROYAL . 2022-09-02

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Everytime I order either items are missing, pizza is soggy or wrong stuff put on pizza, I'm appalled by the service.

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mai abi . 2022-08-30

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Poor customer service skills over the phone. Not quite sure who the person thinks he’s talking to. Next time I receive this service I will come to the store and speak with manager. Whatever frustration he has, it is poor professionalism to take it out on me as I am a regular customer. So rude over the phone. Answering by saying how can I help and then straight away putting me on hold. So appalled. Called at 18:05 04.08.22

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DAOUD MIRZA . 2022-08-04

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Ordered for lunch collection. Was ready as I arrived, excellent service. Pizza and sides were classic Pizza Hut, terrible for me, but very tasty... :)

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Chaz Doyle . 2022-07-29

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Should br with minus. Told them about 2 ingredients that I don't want on the pizza , they put me on hold for like 10 minutes then told me that pizza has been already made. Go somewhere else , thank me later.

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Roberto Plescan . 2022-07-21

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Come here occasionally, not sure why the reviews are so bad, I’ve never had an issue… friendly stuff, great pizza, £5 for 2 people is a great price - much appreciated guys, keep it up!

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Andrei Petunin eucs dot uk . 2022-06-07

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Kabeer was really helpful and fast friendly service thank you

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Jazz Jasper . 2022-05-28

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Food was good, did click and collect and received food as soon as I walked through the door. Fast customer service.

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Kelsey Mitchell . 2022-05-21

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Extremely dirty and dishevelled man gave me my order. I was really uncomfortable as even though he was nice he looked ALARMINGLY dirty.

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TGF . 2022-05-18

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Pizza Hut West Norwood SE27 the staffs are rude bad customers service. When we called, pick up could hear them and they kept hanging up, spoke to the manager whose apology was luke warm to say the least. When we collected our Pizza it was just warm, hardly any cheese, Garlic bread was greasy cold and rubbery. I don't recommend this branch.

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Sandra Grant . 2022-03-04

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Bought a 6.99 deal, absolutely tasty and hot vegetarian pizza for lunch, awesome.

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audrey richards . 2022-01-24

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Customer service here is shocking and pizza quality is lacking, save your money and go elsewhere

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Jords3000 . 2021-12-17

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Pizza dough was raw and flavourless. They didn't use any garlic seasoning on the "classic crust". It was also very greasy . Should have just went to Domino's

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Orange Cherries . 2021-12-10

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Great pizza and sides, great desserts, great service 👌🏽

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Naira A . 2021-11-29

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Very poor customer service, very unprofessional, I would give it zero star if I could.

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arezki mouhoubi . 2021-10-11

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Very thick piece of dough with a drizzle of sauce. I ordered the small/thin crust but it's bigger than I would have expected a normal crust to be. Not sure why I ignored the bad rating, they deserve it.

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Benny Rose . 2021-09-08

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PÉSIMO SERVICIOS Y UNOS LADRONES DE MUCHO CUIDADO, dieron por entregado mi pedido sin habérmelo entregado y nunca llego. Luego llamo al restaurante y me cuelgan el teléfono TERRIBLE la atención al cliente

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Daniela Duarte . 2021-08-28

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The pizza was cold when I received it. It tasted like the worst pizza hut pizza I've ever eaten. The shop worker was also very hostile.

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Mavis Journo . 2021-08-09

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Customer service was terrible, I was trying to get the attention of a staff member because we were waiting at the front till for 5 plus minutes and no one came, she heard me call her out and yet didn’t even care to look and come forward. Finally someone attended us and the service was horrible- he looked like he didn’t even want to work or speak to us at all. To add on, they wore no masks whilst preparing food and whilst speaking to us. Disgusting!!!!!!! AVOID AT ALL COSTS!

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Daisy . 2021-07-16

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Given me the upset stomach and food poisoning. Avoid like the plague.

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Jordan H . 2021-07-13

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Never disappoints on the quality of food.

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Hems R-C . 2021-05-23

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The customers service wasn't good plus the pizza was to much oil on it . I didn't like it at all

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Bate Nebo . 2021-05-18

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Really Rude staff member Imran, contacted them to see if they could deliver my order, completely disinterested, he expected my 9 and 10 year old to collect their pizza whilst I carried on working. I asked to cancel the order this wasn't done and the audacity to ask me to complete a survey on my pizza what an absolute joke-do not deal with this branch!!!

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Jodie Heffer . 2021-04-08

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My go to when I need.. Michael is the driver is the driver who can make things happen Top management that will go the extra mile for there customers

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Steve Brum-hamilton . 2021-03-24

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Pizzas were crazy good, special shout out to mahad for making our experience that much better, the only pizza hut that goes above and beyond!

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Leila Mo . 2020-12-20

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Mahad, the store manager, is exceptional. He is the reason we return to this branch. His service deserves 6 stars.

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Yusuf Syed . 2020-12-16

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I always ordered at pizza hut because my kids love it. But the person whose answering the phone when I have question is a rude Indian man. When we received the pizza its the same issue no whatever sauce or ketchup, I'm going back to my DOMINOS now.

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cute honsome . 2020-10-21

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Ahh the unrivalled masters of pizza strike again. Pizza hut of West Norwood went through a period of darkness between 2010 and 2018. My theory is I believe they had a different chef that didn't have a clue about the restaurant business. However now, it seems the old chef must have returned as the pizza is once again at the standard we all love, absolutely unbelievable. The greatest pizza in West Norwood, perhaps even London.

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Carlos Alberici . 2020-06-29

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If I could give a lower review I would. Part of my order didn't arrive. On a call the manager was very rude he told me he didn't care and hung up on me. I would never go here again.

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Thea Price . 2020-05-20

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West Norwood pizza hut was just the same as any other one but for shannon, she was amazing

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Sean Mckeown . 2020-05-04

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The oil from their food is a monstrosity, they have nothing over dominos..

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Leila SP . 2020-04-27

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Disgusting! Pizza tasted off and the dough was raw. The garlic bread was burnt and they have little to no customer service skill and how to talk to paying customers. Avoid, avoid, avoid spend your money elsewhere. Still waiting for a refund from the 13th so better save that cash.

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Angel Cummins . 2020-03-24

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The pizza that was given wasn't the pizza that I had ordered and when speaking to the manager, I was verbally abused and told that he doesn't care and it's not his problem. After calling customer service and being helped by a kind representative, I was sent the right pizza but when the delivery boy handed it to me he laughed and smirked at me and I was then too worried about contamination and poisoning to eat the mashed up pizza inside the box. It was the worst customer service that I'd ever experienced from a pizza hut delivery. Better to travel a little further to get better service. I will never bother ordering from west Norwood branch again and you shouldn't either.

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Fegeyne Desbonne . 2020-02-27

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One perfect pizza, one pizza undercooked with raw dough in the middle. Had to finish it in the oven here so not likely to order again when there is so much choice.

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David Salaman . 2020-02-23

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Terrible costumer service . Do not want to work at all

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Gavin Staga . 2020-02-09

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There was hair in it. Completely runied my appetite. I was sent another but to my surprise there was yet another hair avoid this place at all costs.

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Alexandre Djalo . 2020-02-06

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Very very poor service. I do not eat meat and I ordered a pizza that I created with veg, olives etc. They deliver me a chicken and mushroom pizza. I’m so fed up of this Pizza Hut they always Get my orders wrong. They even bring half of your orders when I rang up they said they would give me a £5 discount. I told them to stuff it I want my pizza or my money back. If not I’m coming down to make trouble. Do not order from here trust me. Next time Peter goes to Iceland’s it is.

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Steph brown sugar . 2020-01-24

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Urgh. HORRIBLE PIZZA AND EVEN WORSE CUSTOMER SERVICE. I ordered a spicy hot via Just Eat but the website glitched and I was sent a margarita instead; it was a 11" medium. The very sight of it made me aware that there was something wrong; it just had cheese on it and I had a slice and it was AWFUL; I could get far better in the supermarket or if I made it myself. I called up and all I got was attitude from the assistant, this guy that has been working there for years. There was no apology, offer to replace the pizza. I made it clear to him that I won't be ordering any other pizzas Hut pizzas. It's very expensive £14.49 for a medium size pizza that has nothing on it except cheese that tastes awful. Not even a multi-millionaire would want to waste money on such a terrible pizza with such terrible service. Please change the customer service at West Norwood Pizza Hut; the guy who deals with calls has a terrible manner. Once I ordered a pizza and I noticed that it was half baked with a very white underside. The same guy answered the phone and gave no apologies, no offer to replace the pizza. I didn't order another pizza for 2 years until now and the same guy was on the phone. If I order another pizza in two years time will he still be there? I won't bother to find out.

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Jaydee Daley . 2020-01-14

MORE AT Google

Horrible pizza and service! We ordered pizza looked like some one already ate it! Size was unbelievably small! Manager was so rude , said you get what you choose, he even does not want to speak.

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Юлия Мирошниченко . 2019-12-21

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