Based on 338 opinions finded in 2 websites
Based on 338 opinions finded in 2 websites
Opinions
The staff is really helpful. The one of the employe name Amir to whom we had placed order and he has great communication and customer service. Thank you for helping us.
ANUDEEP CHITUMALLA . 2024-08-18
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A very good place and staff here is very friendly and food always hot and fresh which makes me visit this store regularly.
Ralph Nganje . 2024-08-16
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Such an amazing pizza, really recommend to everyone.
Nischal Gyawali . 2024-08-14
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Nice pizza I tried with Cheesy bites
M Ali . 2024-08-12
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food was great.Workers were very welcoming. Overall this restaurant is great
Azizah Mohamoud . 2024-08-11
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Great food, great costumer service.
Mehdi Heidari . 2024-08-10
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I've been there on Monday morning Overall good service & staff was friendly
Ghouse pasha Sohail . 2024-08-09
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I’ve ordered pizza so many times from this branch and every time i order something different but still quality is good all the time. Standards and quality are all maintained. Good service, good taste. 100% recommended✌🏻
Ambreen Tariq (Adv) . 2024-08-08
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Great service by this manager I appreciate
Francisco Rosario . 2024-08-07
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Nice - pizza (cheesy Bite) with garlic sprinkle The way they show respect
Imtiyaz Diwan . 2024-08-07
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Very nice staff hospitality under mr amir
Pavan KumaR . 2024-08-07
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My Pizza was extremely hot and very well done pizza . I'm so happy with my experience, I love too placing order in pizza hut . It always be on time . Thank you u will deliver my pizza again and again .
Rekha Reddy . 2024-08-04
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Excellent food and good service
ramya reddy . 2024-08-04
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Very good pizza taste and on time delivery from store and Reddy is very good Delivery boy
sunny chegg1 . 2024-08-04
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Fantastic sizzler veg pizza 👌👌 I enjoy lot with each slice
Yempalla vamshidhar reddy . 2024-08-04
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Reddy was very brilliant delivery boy and I got my Pizza on time and very nice pizza good Respect from store also
nisha reddy . 2024-08-04
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I am so pleased with our order. All of my pizza are very warm and freshly. Amir is very good person in store receiveing costumers and takeing orders
Sushma Reddy . 2024-08-04
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Always good food and fast delivery nice and polite delivery driver tiger always get pizza especially if you use app
Enver Mehmet . 2024-08-03
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Food was absolutely delicious, packed to perfection and delivered extremely fast. Would definitely recommend and order again!
Faizaan Hayat . 2024-08-02
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Great pizza! Very fresh and crispy. I would love to order again! Very friendly and professional
Mohammad Azeem Hayat . 2024-08-02
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I am very happy with this branch. They always deliver on time and exactly the way I want. My food has never arrived cold it’s always delicious and I’m a very Satisfied customer
Samiya Hayat . 2024-08-02
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I asked for no olives no peppers and no red onion but they still put all 3 on the pizza and when it was 10 minutes late I called them and they said 5 minutes it then took an hour after that to arrive
Louis . 2024-07-28
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I was waiting for an hour and the food was cold.
Meggie . 2024-07-27
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Very delicious and tasty pizza with highly hospitality staff mainly Tiger Khan
Prajapati Kandel . 2024-07-25
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Great pizza and service delivery to our office in Brook lane , after mistakenly booked for collection. Quick phone call all sorted
Michelle Cruickshank . 2024-07-10
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Pizza Hut Charlton offers delicious pizzas with generous toppings. The staff is friendly and efficient, ensuring quick service and a pleasant experience. Perfect for enjoying a quality pizza.
shraddha malvankar . 2024-07-06
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Highly recommended for the yummy pizzas and the staff is really helpful…. Best service
Mittal Malvankar Olkar . 2024-07-03
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Amar customer service was brilliant ...I got my pizza on time and nicely prepared Will sure recommend this branch 100%
Hawa Jibrin . 2024-06-28
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Nice place to have wonderful food here
Afrim Arllati . 2024-06-21
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Really Easy to collect from as a delivery Driver, never have to wait and staff are very friendly. Will alway pick up from Here.
hayley Gregory . 2024-06-19
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Thank ful your giving good service i like it’s thanks agen
Mohammed Sami . 2024-06-19
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Best customer service and deliveries are on time.
Abdul Khadeer . 2024-06-16
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The order was dilivered on time but unfortunately it was not up to standard,very disappointing.
Sharon . 2024-06-04
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Food was delivered really quickly by Azeem. Great service and arrived before time,
Seonaid Redden . 2024-05-28
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Delivery guy was an absolute legend, very polite and friendly ⭐️⭐️⭐️⭐️⭐️⭐️
Darren . 2024-05-26
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I ordered for delivery food was on time pizza was nice staff inside was helpful and friendly great service 👍
gulshan khan . 2024-05-22
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Pizza arrived cold, told me I would get refund but never did. Told me to call back three times to process refund but then told me I would not get it.
Sherif Ibitola . 2024-04-22
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They make those pizzas without gloves! I will never be eating from them again!
DD Fesshaye . 2024-04-21
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Very big on customer service, they supplied me with my order due to app malfunction, even though it was past their closing time!
Sanjog Gharti Chhetri . 2024-04-15
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Clean and tidy store, the food was lovely and fresh, good price for what we bought (£25 for 2 large pizzas), next time i will be buying garlic bread.
Tom . 2024-04-14
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Pizza Hut Charlton has significantly improved over the last year. Pizza arrives quickly, hot and fresh. Special mention to the delivery drivers Khan, Issa and Reza who deliver the pizzas quickly and with a pleasant attitude.
Deniece Phipps . 2024-04-13
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I asked for a tiny amount of sauce on my pizza but the request was obviously ignored as it had loads on it which has overpowered the taste completely, I'm not happy😡
Tina . 2024-04-03
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Paid for sauces and delivery driver did not give them to me. Called the restaurant twice and they told me the driver would come back with it. He never came. Very upset i couldn’t eat my pizza as it is dry without the sauce
Phoebe . 2024-04-01
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from my order it was missing one 7up 1.5l I was call back the delivery boy, so disappointed about the service.
Maria . 2024-04-01
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My delivery was 45 minutes late I called the restaurant twice and both times they told me it was going to be 10-15 minutes absolutely rubbish customer service and the food is barely luke warm not happy at all
Brad . 2024-03-28
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Freshly cooked to perfection. Delivered with a smile. Every slice was hot and delicious!! Thank you 😍
Linna Leilani . 2024-03-18
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Really bad with delivery times
toni . 2024-03-09
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Been waiting over two hours for food at a restaurant a ten minute drive away. Still not received anything after multiple calls to the restaurant and them ensuring that my food is on its way. Still nothing.
Karis . 2024-02-22
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Friendly staff good service especially amir
Samy Abid . 2024-02-21
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First time here, small pizza and a side order of wedges for £5 made for a perfect (and cheap) lunch. Everything cooked well and all super tasty, and service with a smile! Thanks guys.
Darryl Charman . 2024-02-19
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Been a customer for years, those guys never disappoint. Chef Mubashar gave me my pizza today and it was as good as always. Highly recommend 👍🏻
Ida Gęstwicka . 2024-02-18
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Food was well over an hour delivered cold yet again to many deliverys for one driver
Ben . 2024-02-15
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Excellent and fast service. Amir is very good and has good customer service skills.
vishnu vallamkonda . 2024-02-15
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I have been a regular customer for years and this pizza hut is the best in charlton they deliver to me at Clifton lodge my son only eats pizza and he just loves the garlic sprinkle! Always tasty good service!! You guys are the best!!!!⭐️⭐️⭐️⭐️⭐️
Michelle Reid . 2024-02-12
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"I would like to commend the staff at Pizza Hut Charlton for their exceptional customer service. During my recent visit, the team went above and beyond to ensure that my dining experience was enjoyable. Their attentiveness, friendliness, and willingness to accommodate my requests truly made a positive impact. I appreciate the exceptional service and look forward to returning in the future. Kudos to the team for their outstanding hospitality!"
Smith Bosse . 2024-02-11
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great, its had its ups and down but been eating from here more than 20 years. current management and staff are great
Delraj Jandu . 2024-02-09
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Ordered for collection, the food was made quickly. I had to call the store to amend my order because I'd made a mistake, it was done with no fuss. Very happy with the service. Team were very efficient, friendly and hospitable. Thank you!
Claudia Nossa . 2024-02-03
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Order was to arrive at 8pm but didn't come till after 9pm, twice now when I've ordered they either forgot it and didn't deliver or delivered it over an hour late!! They shouldn't take orders if they can fulfill them on time then not give a partial refund when they left kids hungry..
Nicole . 2024-01-29
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It was super late. I understand Friday nights impact time. But there was no communication, that’s awful
Kate . 2024-01-26
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Pizza Hut in Charlton Village is great, I love the atmosphere, the Manager Ahmed and the team were lovely and helpful, I will definitely go again!
maddalena vignolo . 2024-01-14
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Wonderful service, good taste and good choice to have it Thank you pizza hut Charlton
Ahmad Ali . 2024-01-11
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Very lovely and nice Very quick tooo
Sade Edebirii . 2024-01-05
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Fed up was way too long to wait
Mirjam . 2023-12-31
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Ordered at 9.30pm told it would be 2 hours and it's after 11pm, I'm hungry and no food!! Not happy at all
Nicole . 2023-12-31
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Very quick, ordered online and it was ready to collect in two minutes.
Amie S . 2023-12-28
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Friendly, hardworking people,, Delicious pizza !!
lego bezzi . 2023-12-27
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my order is 45 minutes late and I'm still waiting for it
Barry . 2023-12-17
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This is the second time that has been late for a long time. The food came cold as well.
Miriam . 2023-12-15
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The food took 1 hour and 20 minutes to arrive (30 mins more than latest expected delivery). I called and there was no explanation, The food arrived and it was cold and very bland tasting. The portion of wedges was also half the normal portion size Overall very disappointed
Stuart . 2023-12-10
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Always get a chicken sizzler large pizza from here and never have any issues so fair play 👍
Farid . 2023-12-09
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Thank you Essa. Speedy delivery and good customer service
Tanisha Paul . 2023-12-04
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They got my order mixed up and it didn’t arrive until an 1hr late
Elizabeth . 2023-11-18
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Hey can you tell me the wifi password
Soorya Kiran . 2023-11-17
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I always get great service from here. The delivery experience is always pleasant and quick. The Pizza arrives hot and ready to eat! Thanks Essa!
Teju Olabode . 2023-11-10
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Late delivery, cold food and rock hard burnt garlic bread
joy . 2023-11-10
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I've seen this place many times and I decided to regularly eat here because the food is very good. Unlike other locals, the chef's that works here actually cares about his food and he never makes it wrong or burns it. So far, I know only one of them who really does an amazing job and he makes sure the food is very good. Mohsui. My full recommendations to who ever wants a very delicious pizza and amazing deals!
Alexandru Zarnoianu . 2023-11-05
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Also wrong food items and when I called to ask where food was when it was already 20 minutes late, there was no apology whatsoever
William . 2023-11-05
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I ordered the pizza, drink, houllumi bites, ice cream just after 5pm, ok the driver had an accident so they had to redo the order. I phoned them again about 7.20pm the person said just a minute and disappeared for over 5 minutes so i hung up and phoned again and he said the driver's on his way. I finally got my meal after 8pm. The houllumi bites tasted cold and stale. The pizza was cold and the crust tasted like rubber. I had one slice and i couldn't eat any more. Yes i'm very disappointed. They're also expensive.
Patricia . 2023-11-04
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I ordered my food at 18:42 and it has just arrived at 20:44. They said it was delivered to wrong place but they made very little attempt to rectify issue in good time.
Elle . 2023-10-28
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Very fast delivery from Khan keep up the good work
Cenk cankaya . 2023-10-22
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Rang the restaurant20 mins after the delivery time and was told that Just Eat app was playing up and they hadn’t started the order which I placed an hour and 15 mins before even though the app said delivery on its way and enjoy your food ….. was told would be with us in 20-25 mins to which I responded so I should get this order for free as will be well over half an hour late but was told no because the app wasn’t working ……… it amazes me how if th e restaurant knew there was a problem they coul
Vikki . 2023-10-21
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My pizza was extremely hot, best pizza I’ve had in a long time I am so happy with my experience with essa, he seems to take a lot of pride in he’s work. Thank you and I hope you deliver my pizza again next time
Anthony Cosgrove . 2023-10-20
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Essa delivered on time and the food was perfect condition. Definitely recommended
lakshmi manasa . 2023-10-08
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Over an hour late and required various attempts to call.
Jean-Pierre . 2023-10-07
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I had a fantastic pizza delivery experience with Essa! The pizza arrived hot and delicious, and Essa was friendly and prompt. Additionally, the delivery was quick. Definitely ordering from here again!
John Zubair . 2023-09-30
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My food was 90 minutes late phoned twice each time was 15 minutes away no actual date just been fobbed of never will I order them again
Donna . 2023-09-30
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More than 2 hours to get it after ordered. Don't see a reason to ever use this again.
Jarrod . 2023-09-30
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Different people different approach, much better than before !
tiby brad . 2023-09-25
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Delivery from our local pizza hut always bang on
Natasha Love . 2023-09-23
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Meant to be here and still waiting
Julie . 2023-09-22
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Just Eat delivery crew see timed guidelines. But delivery crew skip these for better stats by saying it’s been delivered when in fact it has not. Still waiting for my order.
Billy . 2023-09-17
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Had to wait over 1hr over the time slot, when phone 2 time was told different timing and the bloke was so rude
shane . 2023-09-16
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Been waiting over an hour and a half for food. Called shop three times and repeatedly got told driver will be there within 5 minutes. Still nothing.
Karis . 2023-09-15
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Always order from here and food sometimes varies from good to bad but most of the time it’s on the food side. Their service for me has been great as well and so would definitely recommend.
11 11 . 2023-09-14
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Khan was very professional and ontime with out delivery.
Safa . 2023-09-04
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An hour later, still no sign of my order. The App says the food was delivered. When I try to call, the restaurant is busy…
DAN . 2023-09-01
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The order was over 55 minutes late. Despite calling them twice and them saying the driver only 10mins away. Absolutely shocking delivery service…
Mahesh . 2023-08-28
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Delivery man was nice but the food got delivered 25 min late
Maria . 2023-08-26
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I always order on pizza hut app. Foods always hot and arrives on time. The app makes it easy to keep track of your order and grab great deals. My go to Pizza Hut, never had a problem.
Thuy Hoang . 2023-08-14
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There’s always something wrong. If it’s not a delay, then they’re sending the wrong food, or missing dietary requirements. This time around, they sent me the wrong things, missed dietary requirements again, and are now taking forever to refund me. I won’t be ordering anymore, I’d rather go to their domino’s or papa johns, or even just a random pizza shop because ordering from here is not worth the hassle.
Tee Shakur . 2023-07-29
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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