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3.7

Based on 211 opinions finded in 3 websites

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Nº 1180 in 1664 in Bradford

CUSTOMERS TALK ABOUT DISHES WITH..pizzaburntcooked

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Ordered directly from the Pizza Hut website. One hundred percent entered the correct phone number and door number for delivery. Call to chase the whereabouts, staff tell me that they were unable to deliver the pizza as both were wrong, advised to contact Pizza Hut for a refund and they are closing now. Really dodgy service, won’t order again

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David Hershman . 2024-11-01

MORE AT Google

Good service and honest man. Imran is best ever

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Abdul Aziz . 2024-10-29

MORE AT Google

Great delivery service. Always hot, nothing missing from order and tastes good. Driver is a good lad also! Cheers for the work

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Aaron Hicks . 2024-10-25

MORE AT Google

Always deliver my food hot and very quick would highly recommend

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Debbie Fuller . 2024-10-15

MORE AT Google

Very nice pizza very affordable and great customer service from Imran. He really made the meal with love and turned the pizza shack into a pizza home.

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Alfie Shepherd . 2024-10-15

MORE AT Google

Delicious pizza always fresh and was served by great gentleman named imran great customer service cant fault

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Aqib Hussain . 2024-10-13

MORE AT Google

Brilliant place, best pizza in town Imran is fab always friendly and helpful looks after you

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Colin Hall . 2024-10-11

MORE AT Google

Love the food hot and fresh. Also imran is really lovely and charming person

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Naeem Iqbal . 2024-10-10

MORE AT Google

Horrible customer service by the guy who took our order absolutely out of order and on top of that the tomato sauce on pizza was very sour. First time i ordered it was lovely so was the guy on the counter but yesterday's was Horrible attitude and went down hill from there

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Da Bd . 2024-10-10

MORE AT Google

Food was great imran was very helpfull

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david stringer . 2024-10-09

MORE AT Google

Imran was so helpful and always a delight. Food is hot and fresh every time

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Lauren Mabbott . 2024-10-09

MORE AT Google

Always fast service and friendly staff, Imran is great

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BabyManBen . 2024-10-09

MORE AT Google

Best staff and hot food. Imran is best

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Jonathan Dakin . 2024-09-28

MORE AT Google

Imran was lovely to deal with! Food came red hot!

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Adele Butterworth . 2024-09-28

MORE AT Google

Got a margarita pizza chap at counter was called Imran really funny great service made the visit worthwhile.

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Ansar Hussain . 2024-09-27

MORE AT Google

Imran's good person and nice service for costumers

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Bahta Eyob . 2024-09-27

MORE AT Google

IMRAN GAVE US GREAT CUSTOMER SERVICE ALWAYS HAPPY AND CHEERFUL. GOOD FOOD PROMPT AS USUAL.

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Sham Khan . 2024-09-27

MORE AT Google

Great service Imran even let us change the order. Very grateful thanks so much

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Yorkshire Sharks . 2024-09-26

MORE AT Google

Fast delivery and great quality meal

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Thomas . 2024-09-20

MORE AT Just Eat

discusted that there delivered to wrong address, even though there is a pin number you have to give??

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Michelle . 2024-09-20

MORE AT Just Eat

Great food Great service Would recommend

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Matthew Thomas . 2024-09-19

MORE AT Google

Great food I love the margarita

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iPhone Yaqoob . 2024-09-16

MORE AT Google

Staff was great at conversation

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Andrzej Waclawski . 2024-09-16

MORE AT Google

Awful service wouldn’t recommend it to any decent person anyway

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Jack Buckton . 2024-09-09

MORE AT Google

Quick delivery and delicious meal :)

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Thomas . 2024-09-08

MORE AT Just Eat

1 hour after the latest estimate delivery time and the food is still not here. So poor.

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Nikki . 2024-09-08

MORE AT Just Eat

Absolutely disgusting! Pizza full of grease and soggy. Hardly any macaroni in the Mac and cheese just sauce, burnt garlic bread. All went in the bin

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Adele . 2024-09-06

MORE AT Just Eat

It’s purely a takeaway location (no dining in), but has convenient free parking outside. We ordered online and our food was ready when I got there. The pizza was hot and exactly what we’d ordered - so can’t fault it.

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Simon S . 2024-08-07

MORE AT Google

Extremely rude staff member, put the phone down even before I could finish asking the question.

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Pak Piston heads . 2024-07-31

MORE AT Google

Speedy delivery & hot, fresh & tasty 😋

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mandy . 2024-07-09

MORE AT Just Eat

Lovely food. Polite n friendly delivery delivery lady.

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Amanda . 2024-07-01

MORE AT Just Eat

This is a great take away. Always generous toppings on the pizza , and staff are really friendly. My go to Pizza Hut!

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Vicky Leith . 2024-06-30

MORE AT Google

Food on table when we are walked in at diner time do not let your five year old get the bolinaze I tryed her and it actually tastes like cardboard but I do recommend going back at 11.30 -03.00 for the buffet the pasta is delicious highly recommend buffet highly recommended highly highly

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Annie . 2024-06-08

MORE AT Google

The thing that was supposed to be garlic bread was in fact a cold and hard loaf of bread with no flavour.

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Szymon . 2024-06-02

MORE AT Just Eat

Worst pizza I’ve ever had, never buying again

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Jamshid Ebrahimi . 2024-05-23

MORE AT Google

Best pizza in Bradford we'll worth the little bit extra money wise

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Tony Cross . 2024-05-22

MORE AT Google

order here every friday, just always nice and lady runs out to give me my pizza. very polite

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Charge Band . 2024-05-04

MORE AT Google

Not very nice really greecy pepperoni pizza never again

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alexis lawrence . 2024-03-17

MORE AT Google

I WOULDNT RECOMMEND AT ALL GAVE MY BROTHER FOOD POSING AND NOW WONT ANSWER THE PHONE

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Kelly Mcguinness . 2024-03-05

MORE AT Google

I rang to see were my order was and thay had no information for Me the food eventually arrived but was cold

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Mary . 2024-02-23

MORE AT Just Eat

Very nice will definitely order again

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Sandra . 2024-02-15

MORE AT Just Eat

My app tracker was not accurate

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Kyle . 2024-01-19

MORE AT Just Eat

The courier for just eat bring delivery to the wrong address.

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Roland . 2024-01-15

MORE AT Just Eat

could do with family offers apart from that all good👍

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Usman Ali . 2024-01-05

MORE AT Google

This food frompizza hut was like the good old high quality pizza hut from the good old days they only forgot to send me the free sauces but otherwise they sent yhe icecream with the warm chocolate chip cookie the pizza and garlic bread was hot and fresh tasty and the macaroni cheese was delicious and the drink was cold. Though it was a little pricy but I have not enjoyed this good meal from pizza hut to this excellent perfect quality for a while now until today thanks very much.

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maryam . 2023-12-13

MORE AT Just Eat

All ways spot on, polite and friendly

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bobby . 2023-12-08

MORE AT Just Eat

Was absolutely flat cold not happy at all!

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Katie . 2023-12-04

MORE AT Just Eat

Pizza amazing....garlic bread a bit burnt

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rachel . 2023-11-11

MORE AT Just Eat

Pizza was over cooked in the middle and burnt to charcoal on the outside, they seem to have tried to cover up the blackened parts with a layer to Parmesan and garlic. For the price I won’t be trying my luck again. The Uber eats delivery man was lovely though.

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Louis Jay . 2023-11-09

MORE AT Google

Came with in 20 mins of ordering - piping hot and very tasty!

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mandy . 2023-10-31

MORE AT Just Eat

Pizza was cooked perfectly n tasted delish. I had the meaty one today glad I did plenty of topping n came hot.😋🙂

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Amanda . 2023-10-29

MORE AT Just Eat

Pizza was really tasty and cooked just how I like it...no doughy base ,nice and light yummy.

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Susan . 2023-10-24

MORE AT Just Eat

Everything was cold and very very dry.

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Lee . 2023-10-21

MORE AT Just Eat

Great food fresh and tasty ordered through Uber arrived in good time food hot on arrival would definitely order again

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Lola Lexi86 . 2023-10-13

MORE AT Google

I wouldn’t even waste your time ordering here. The woman on the phone was very rude and overcharged me for something that i didn’t want. I asked for a medium pizza WHICH IS ON THE MENU as £8.99 and she overcharged me by £10 and said “you should have been more specific” Not only that she forgot my drinks and my side that came with the “deal” i wont be ordering from here again. She tried telling me i’m wrong even though i’m reading off their menu 😂 BAD SERVICE !!!!!!!!!!!!! It’s a shame i have to give them one star because i wouldn’t even give them that at this point

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chelsea victoria . 2023-10-06

MORE AT Google

In times where everything is becoming more expensive including Takeaways companies have to justify their increases by delivering quality foods. Having ordered on numerous occasions from Pizza Hut, tonight’s takeaway was disappointing. Firstly when the food arrived the pizza, GarlicBread, and spicy chicken strips were lukewarm at best. The BBQ sauce on the pizza was barely noticeable. Even given this was a meal deal it still was £19.99, and if I was served this in a PH restaurant it would have be

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paul . 2023-10-01

MORE AT Just Eat

Absolute joke been waiting for food for hour an a half is currently 15 minutes late

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Harrison . 2023-09-23

MORE AT Just Eat

We didn't use the delivery service we called in , the service was spot on we didn't wait long and the pizza was as good as always. Duncan and Helen

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Duncan Brear . 2023-09-16

MORE AT Google

I put in the totally wrong order over the phone, and it was really confusing because I had ordered 4 of a really similar pizza and I needed a vegan cheese on an extra one of them. Even though I am an actually nightmare communicator Fiza who I spoke to was SO patient, SO nice and SO lovely and my order was totally right! She literally had to talk to me for 5 minutes for my silly ass to actually explain myself properly and to not confuse the hell out of her. But she was so kind and thoughtful and listened and didn't get irritated with me or anything. The EXACT kind of person you want to deal with when you're correcting an order over the phone like that, and it was 100% my fault, so it was lovely to just be treated so kindly and respectfully. I have ADHD and can be a scatterbrained communicator at times so I can't tell you how much that was just a really lovely experience to have someone be so patient and lovely with me. And the toppings were all correct, good amount of them too. :) Thanks for being patient with me Fiza!!

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ellie n . 2023-09-07

MORE AT TripAdvisor

Messed my order and charged me twice, refused to acknowledge their mistake, also staff member faiza was heard laughing on phone. Horrible customer service. Will not be ordering from this place again!

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Nisba Mazar . 2023-09-04

MORE AT Google

I ordered on the Pizza Hut website (Pizza Hut 101 Halifax road bd6 Bradford) I had received an order number and shortly after received an error message which said payment not gone through. So I decided to call at the branch just to confirm if the order had gone through or not. I spoke to a member of staff who confirmed that the order has not gone through. So I decided to place the order again over the phone as initially the staff confirmed it hadn’t gone through. After I replaced the order, five minutes later, a delivery from Pizza Hut arrived. I was obviously confused. Turns out the initial order was placed and I have now gotten charged twice. I then called the branch explaining I have just received a delivery. The member of staff I spoke to (muskaan) was extremely rude and refused to give me her name. Muskaan was the lady who initially confirmed my order had not been placed. After she refused to give me her name she remained silent and then passed on the call to her colleague called Faiza, who you can hear laughing in the background before speaking to me. Faiza also refused to tell me her colleagues name. She also refused to acknowledge that they had made a mistake. I was clearly getting nowhere, so I decided to tell her to pass me onto the manager. I spoke to the manager of the branch (Imran) who acknowledged that his staff had made a mistake. However, he wasn’t willing to offer a solution unless we came down to the branch, bearing in mind that I had ordered for delivery. the whole purpose of the order was so that I do not have to go into Branch. The staff also kept mentioning how this happened to a lot of customers and to contact customer service instead in order to get a refund. I wasn’t happy with the solution as the staff had made a mistake and was not owning up to it. In the end we had to go down to the branch in order to get a refund. We did receive rude behaviour from the staff and a lot of judgement for something that was not our fault. I am most definitely escalating this further.

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Sumayyah Sajid . 2023-09-02

MORE AT Google

Ordered a pizza from pizza hut on halifax road the pizza was a greasy oily mess it came with no dips and the driver was either really tired or totally stoned i won't get another from this place a waste of £15 quid.

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Darren Holland . 2023-08-30

MORE AT Google

Delicious food as always. Service wise, we ordered food for collection. The website said it'd be a certain time but as I drove, it said ready to collect (about 15 minutes earlier). This was fine with me as I had planned on arriving early and waiting, but when I did get there, I was told it's not ready yet, so that was a bit weird. It was ready probably exactly when originally estimated, so not bothered, but just had me stood around waiting for a while, rather than sat in the car, so knock it down a star for the confusion. Atmosphere is a bit awkward as it's a man behind a counter and then an area to stand in with nothing to do but make yourself look like you're not waiting.

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Kevin Murray . 2023-08-22

MORE AT Google

Its great place to order i enjoyed new Big New Yorkers and others too. Also teams is great too really polite and kind too.

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Imran Javed . 2023-08-08

MORE AT Google

Pizza a bit overdone. Lady I collected from appeared miserable behind the counter and did not make eye contact or speak to me.

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Rodger Skelton . 2023-07-29

MORE AT Google

Food brilliant, gorgeous pizza will definitely be ordering again..delivery early..all happy

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Louise . 2023-07-26

MORE AT Just Eat

Very good service..friendly driver.

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Adèle . 2023-07-25

MORE AT Just Eat

Came with part of the order missing then when we rang the shop to tell them, they just told us to get in touch with just eat! Poor service

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rebecca . 2023-07-17

MORE AT Just Eat

Lovely food will defo order again

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nicole . 2023-06-29

MORE AT Just Eat

My reception was a bit bad when I rang 1st time couldn't hear me and 19 times after I rang all they did was cut the fone and put it on hold really bad service I dnt know how pizza hut can give people who run it like this there name what a shame.🤬😡

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Lil 3.2 . 2023-05-29

MORE AT Google

Very nice food, very fast delivery would recommend 👍

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Jamie . 2023-05-07

MORE AT Just Eat

It's pizza made perfect. Can't go wrong 👍

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Jason Marsden-Oakley . 2023-04-19

MORE AT Google

got my whole order wrong gave a meat feast pizza which isn’t even halal and was not ordered at all, when rang they first said yes they sent it wrong but then the store manager said we ordered from the wrong pizza hut, we did not! they didn’t want to accept their mistake, also the fact they missed out the rest of the order! DO NOT ORDER FROM HERE

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sabah ali . 2023-04-10

MORE AT Google

Great Pizza and friendly staff will go again

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April M Jones . 2023-04-09

MORE AT Google

Delivery came right on time and the food was hot & fresh!

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Chris H . 2023-04-09

MORE AT Google

The vegetarian pizza was made to perfection!

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N J . 2023-04-09

MORE AT Google

Absolutely shocking service, I order every Friday and ask them one simple request, can you make the pizza extra crispy please. the pizza arrives and it's less cooked than normal.

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Daniel Paryazani . 2023-03-24

MORE AT Google

Food was good, service not so great...customer before me complaining about unprofessional staff laughing/mocking her, kind of know what she meant, as staff were poor at customer service. Additionally our order had mysteriously disappeared from system, so had to be made again, then they missed items... at least the grub was good 👍😎👍

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Terence Devanney . 2023-03-24

MORE AT Google

Delivery was very quick but the food wasn’t piping hot, it was just fairly warm and the pizza was a small rectangular shape that didn’t fill the box and it hadn’t been cut into pieces, it was also thinner than expected. I was expecting a circular pizza that filled the entire box with the pieces already cut and a deeper pan so was a little underwhelmed.

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Thomas . 2023-03-24

MORE AT Just Eat

Excellent service from this Pizza hut. Food is delivered fresh, hot and with fast delivery. On one occasion had pizza's delivered late due to unforseen delays, but Zee and his team sent a fresh order straight away without compromise.Thanks for the great customer service.

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Hardip Dalvairh . 2023-03-20

MORE AT Google

Great customer service from Ziarab.

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Asim Mir . 2023-02-16

MORE AT Google

Food good but missing the bottle of pop ordered

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Amanda . 2023-01-28

MORE AT Just Eat

Great food and great service food hot and all items included...cannot fault them.

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Amanda . 2023-01-19

MORE AT Just Eat

Pizza was a over cooked so the pepperoni were burnt but it was okay

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amy . 2023-01-01

MORE AT Just Eat

Lovely hot food delicious. Only issue was the sauce dip was missing

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Amanda . 2023-01-01

MORE AT Just Eat

Great pizza as always and fast delivery!

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beki . 2022-12-22

MORE AT Just Eat

Haven’t received it yet, got a text to say it was on its way at 6:45, & still haven’t received it Kind regards

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Sarah . 2022-12-18

MORE AT Just Eat

Great service. Food piping hot and delicious plus i wasn't expecting it so early. Definitely order again

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Rob . 2022-12-17

MORE AT Just Eat

Do a nice early medium pizza for about £6. Always tasty.

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Joseph Ryan . 2022-12-13

MORE AT Google

I have to collect my pizza cos I'm half a mile too far away. Its OK because when I collect its always fresh and hot food. Had only good food from pizza hut. Its a tri weekly treat!!

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David Harrison . 2022-11-17

MORE AT Google

I've been using pizza hut since 1989 . This store does the best I've ever had . No soggy bottoms . Crust crisp and fluffy . Its not just a 1off as the last 10 I've had all been perfect . Even-handed they are busy .

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Richard Wright . 2022-09-24

MORE AT Google

Isn't it time there was a halal pizza hut

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ali khan . 2022-08-12

MORE AT Google

Pizza hut halifax Rd lovely pizza always quick .some lovely polite delivery men

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Jill Hudson . 2022-08-07

MORE AT Google

Ordered online for delivery, order didn't turn up, rang them but no answer. In the end I drove down to the branch to find out that they had forgotten to process the order so I had to wait 20 mins until they cooked it.

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Paul . 2022-07-12

MORE AT Just Eat

Lady who was one of the managers had amazing customer service a credit to your company 👏

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Nadia Riaz . 2022-05-17

MORE AT Google

Very nice gentleman, he brought me a pizza to the van which was a positive surprise, the pizza is delicious as always, I recommend this place

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Krystian Makowski . 2022-05-15

MORE AT Google

Fresh and tasty. Just exactly what I needed

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David Harrison . 2022-05-08

MORE AT Google

I ordered for delivery and placed an order for what I thought was veg supreme turned out to be pepperoni. I called as we were vegetarian I asked if they would change it. I have been a customer for many years. They refused and when I said I wouldn't order again from them they weren't bothered at all and quite rude. I thought it was poor customer service. Even if they offered a discount I woukd have been willing to pay but the bad attitude put me off.

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Kavita . 2022-01-30

MORE AT TripAdvisor

Food was Horrible the time i ate from there. Deffo not to pizza hut standard

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Zafran Malik . 2022-01-23

MORE AT Google

Ordered online at 4pm to pick up at 7 . Arrived at 7.05 . Received my order at 7.45 . simply not good enough

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Michael “Micko picko” Bamy . 2021-12-24

MORE AT Google

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