Pizza Hut Delivery in Coventry

Ordered pizza and paid for and went to collect but told pizza not available

They always make the best pizza

One of the worst pizza, I ever had till date. I usually order from this place and like the box menu for £6.99. Tried the same today and was disgusted by the food. The onion rings were burnt and tasted stale while veg pizza was so disgusting which made me throw the pizza after single bite.

Beware of these guys, they are thieves. You order from them, they take your money and don’t deliver your order, plus they are so rude too. Save your yourself the trouble and stay away from them. They took my money and never delivered my pizza. I’m gonna call my bank to reverse the payment.

Delivered wrong order and can not be reached over the phone, tried several times to notify the restaurant. Telefon was ignored

Went there last night to get 4 cookie doughs, Was shocked to see how small they made it . Cookie dough was burnt from sides and hard to chew. Ice cream I would say was cheapest one with no taste at all. Felt like I literally wasted my money. Pizza hut I need a refund , wasn't expecting this from you people !!! Sad sad sad

Pizza never arrived but was marked as delivered

Raw dough. Drown in grease. Waste of time and money. App not working correctly. Hard to make a complaint. Staff on the phone not very helpful. At least very nice delivery driver.

No answer at the counter although staff were in the next room, awful customer service.

The pizzas from here taste good but are always swimming in grease.

Very good service and tasty also

Best Pizza Hut pizzas ever. These guys always make the pizzas to 1st class standard. Lovely toppings with plenty of cheese. They did not scrimp on toppings fully loaded!!

The people running here on Austin drive don't wash there hands. They touch food with poo hands. I have seen it

Don't order from Pizza Hut Courthouse Green, 2nd time in 2 months the order never arrives. When you call them, they will not answer the phone. I had to reorder from a different location and pay again. Shameful! This location is a franchise. Still waiting on the refund !!!

Pizzas came messed up, wrong toppings on wrong pizza base as I had 2 pizzas with different sauce. Gave me wrong drink and the restaurant won't answer calls.

Awful, would never order from them again.

Order via uber eats for never arrived after 2 hours. Card charged absolutely abysmal service avoid at all costs because you'll end up out of pocket and hungry. Tried calling 3 times phone rang out all 3 times. Update. Thanks for the response but I will not be using this pizza hut again. I was left £32 out of pocket with no food, so I won't be getting burnt twice.

Disgrace looks like an ice land pizza I ordered a margarita because I thought nothing could go wrong this a disgrace doesn’t even look like it’s come from Pizza Hut

Night staff left me waiting 30+ minutes after making an order then claimed they thought I'd left Came back a second time and they've left me waiting 15+ minutes with no service after the cashier went into back room

Ordered a delivery which was mostly good, delivery driver was lovely, food was hot when it arrived but when I opened the chocolate brownie I had ordered it was a cookie dough. Called the restaurant to query and was told they currently don’t have any chocolate brownies so sent cookie dough instead. I asked why the chocolate brownies were still available to order online if they don’t have any and they said they didn’t know. Disappointed to be honest, but this isn’t the only big takeaway chain that fails to get the order right or even complete nowadays.

My food take 1.20 minutes and when it turn up it it was cold also there was not pop will not be ordering again

We have not used this Pizza Hut in a while and I could not remember why. Ordered the supreme pizza, deep pan and it was cooked in that much grease that the corners of the pizza were wet and stodgy. It went in the bin. Gently reminder why we stopped ordering from there in the first place

Haven't actually received yet and when I contacted the restaurant they said they don't deliver it and don't know when it might be picked up and that it's my own fault for using just eat instead of the pizza hut website, despite the justest app saying the restaurant uses their own drivers

We order from here regularly and have never had a problem. Tonight the pizza and sides arrived at time given but the tub of ice cream with cookie dough was missing. Rang them and the driver came back with not 1 but 2 ice creams tubs.Thank you.

Placed an order via the website, delivery estimated for 30-40 minutes. Food arrived 1hr 25 mins later. Food was borderline cold and swimming in grease. Ice-cream was liquid, cookie dough was more like a cookie (hard and crunchy), extra sauces that I paid for were missing. But the worst part of it was I started calling after waiting 50 mins. I called maybe up to 10-12 times in the next 35 mins assuming they were just busy and had no answers any time, and left the call ringing until fail. Left me wondering if I was getting food at all. Horrendous service! Likely going back to dominoes in future even if their food quality is questionable at the local store.

genuinely dreadful service. calling for over an hour with no response. ordered nearly 2 hours ago and still waiting.

Staff were polite and pizza was made quickly and fresh to order. Ordered Pepperoni passion pizza but seemed bland and worst, lacking much cheese which has never happened at any pizza hut before. Building seemed tired but clean.

Amazing friendly staff, great pizza, decent amount of toppings and delicious pizza

Have had a few problems with the place from late food, cold food, missing food and sometimes rude staff. Food always tastes good though only when it’s not cold.

The service was great Pizza was fab shame on cleaniness of the place very unconfy chairs to sit

Ordered £80 worth of food (pizza, chicken & other sides) part of the order came wrong, part of it missing, part of it over cooked & all of it cold. Pizza slices either slithers or huge. Called the restaurant for 45 minutes no answer finally got through still awaiting confirmation of a refund no one to speak to. Buyers beware 100% not worth the hassle.

Lady on the phone was rude and unhelpful, wouldn’t take any details to help locate our order. Happily took the money but they kept putting the phone down everytime we asked where the actual food was.

Nice pizzas and delivery is usually on time. But they can never cut their pizzas properly, we ordered two large pizzas one was cut into 8 huge slices, the other was cut so bad it had tiny slices, 3 of them would of made one normal slice.

forgot half of my order, messed up my day tbh

Ordered my pizza hut but only hot that it wasn't. Cold pizza and one of them was unsealed and the other boxes were damaged ready to open. And its not the first time.

Food was hot, order was ready in around 20-25 minutes, pizza tasted great along with the tear and share garlic bread and cheese triangles.

Awful customer service, ordered 2 cookie dough for delivery and it came with no ice cream, rang the store they just said yeah we ran out. Why couldn't they just ring and tell me then I wouldn't have ordered the dessert. Who the hell wants to have cookie dough with no ice cream, they said they cant give refund so basically have robbed me of 15 quid. They'll never get any of my money again.

Ordered plain cheesy garlic bread. They sent garlic bread with beef on. My family are Indian and are repulsed by beef. Others are also vegetarian and again repulsed by this. Nothing I can do via the app. They don't pick up the phone. I should've drove down there.

Long wait as the order was not ready

Had a delivery tonight after 50mins it was just warm , had to reordered , the 2nd set of pizza were over cooked and very dry . This is the last time as it's just getting worse from this outlet.

I have a order delivered by Simmi..verry happy with delivery ..

Yes was busy at time of visit but staff completely un helpful, seemed very focused on all the online dispatch riders/drivers and not other order types.

Ordered a meal deal plus chicken nugget sides. The nuggets were the size of 50 pence pieces when I complained they didn't believe me, so I sent the store and headoffice pics then they apologised.. its shouldn't of happened they thought its a Web order and delivery only they thought customer wouldn't do much.. Best off to dominos all round better quality of food..

Tasty food, friendly customer service, quick service.

it's a good place to collect your food. The staff is good and food always ready on time.

The only downside was the whole order was cold and my dips where missing.

Food was still hot and good quality.

Good quality and delivered on time.

Pizza hut coventry really good, staff is very friendly, specially Aazur, she help customers out of her. Really friendly and good example for customer service

It was very busy too slow service and undercooked

Took my money from my account, claimed they never had the order. Gonna be a fun convo with head office and trading standards tomorrow. Thanks to my bank I have all the evidence I need.

Wrong pizza delivered when called it took an hour to get through was offered replacement pizza. then the driver was put on the phone and told no exchange and I ordered it with the ingredient I am allergic to and It tastes nice I should just eat it. Asked for a manager no one took the my allergy seriously it was almost like a joke no apology offered and staff hostile through out conversations.

Very average 1 under cooked pizza

Pizza was terrible and tasted sour like the dough was bad, I ordered for thin crust dough I got fatty dough, also ordered for bbq based sauce but only got it at the side of pizza. This reminded me of why I stopped eating pizza hurts and only buys dominos pizza. Pizza hurts as just lost another customer and all they could say was, we are sending you another pizza, no thanks I don't want anymore sour dough. Hope I don't get food poisoning. Horrible pizza

I did order a pizza and side order tonight which it did cost me around 20 quid they mixed up every one pizza after 50 min when i asked for my money they refused to pay my money back and they said claim back online when i asked for my food they said it has been out with the delivery driver by mistake so they did try to get me the same food which it has been out for 30 min and cold with the driver absouletly disgrace no one give you straight answer and tell you to complain online dont waste your money

Ordered from this Pizza hut after a few years. Normal place we order from was closed. So i thought lets give pizza hut courthouse Green a chance and see how good they are. So, online it states food will be here in 25 to 35 minutes. It arrives about 50 minutes later. Which wasn't a big deal. HOWEVER, pizza boxes were a little squashed up just to fit inside their food bags. Again, no big deal... HOWEVER, when we opened the pizza boxes the pizzas, all 3, were fairly burnt around the edges. Not at all pleasing to the eye. Called the branch and the gentleman on the phone was asking Me, what should he do about it. To be fair he did offer to send me fresh new pizzas but then the starters we ordered would have gotten cold. Again he said what would you like me to do. Asked for a refund but I need to contact customer services. Ended up eating whatever was not burnt as family were hungry and we waited long enough. Will definitely avoid this particular branch.

Food was ok but kind of put off by the number of ants and wood lice crawling around

Normally pizzas are so good from here, ordered tonight and the pizza was SO greasy and came on the wrong base I ordered. Could only eat one slice as it was swimming in grease. Sides were nice though and the delivery took 30 mins, really nice delivery driver too! Shame that the pizza wasn’t great.

cold food poorl customer service

wont deliver to me in stoke even though i'm an 8 min drive away

Good hot food quick to collect but staff don't advertise offers that are available through the app. I ordered same as another man he paid £20 l paid £14. Should be best for the customer

Still good but I think they have made the pizzas smaller. But they are not the first to do this.

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Good place but waiting isnt very ideal as they only have 4 high chais

Ordered a pizza and specifically told staff over the phone no jalapenos. I was promised 15 mins, second pizza was late. I won't use pizza hut again. I rather use a local non franchise at least they take care of you.

Great offers and pizza always ready for pick up

Worse ever!!!! Giving 1 star because it's impossible to give 0!! Dough with a flavour of vomit. Ask for the garlic dough... Came a normal one. Ask for mince beef, didn't came. The rest of the pizza was cold. Nachos were cold. 1 hour waiting for it. Delivery really bad as well. Wasn't nice at all. I'll never order from here, ever again.

AbsuerlutlyI terrible it will be our last time ordering from here. Service is shocking as is the food. Manager should be retrained in what he's or she is doing also customer service. will be going Dominos or Papa John's from now on .

Avoid staff are ignorant left me and lad standing there for 30 mins had to walk out in the end with no pizza

Can't fault these guys, great pizza every time and they're pretty quick! We ordered a pizza at 19:03 on a Tuesday and had it by 19:28!

Recently the Pizza's have been of a high standard in the past the delivery service has been slow and the pizza's have looked light on toppings. Currently I recommend this Pizza delivery service.

Takes forever to answer the phone. Not much faster if you go in to the Hut. Very overpriced. Takes ages to receive the order. Quality OK but not amazing.

When you order online you get an indicative time of 20 minutes. I was waiting there more than 45 minutes

AVOID! AVOID! AVOID! COMPLETELY UNDERCOOKED AND GAVE SEVERAL PEOPLE FOOD POISONING, BE WARNED!!!

Not sure what all of the negative reviews are about. We order from here quite regularly and have never had a problem. The pizza usually arrives within 30 minutes and they've never once gotten the order wrong.

Disgusting. Ordered from here soo many times. Ordered food, arrived very under cooked. Sour cream was off. Called to complain, offered medium pizza in exchange of large!!! Told them to give me refund. Delivery driver really rude and stroppy collecting. I'll never use Austin drive again. Really disgusting. Given it 1 star cuz had to but wouldn't give them any.

I have to call them up to deliver as there website claims it doesn't deliver to our house when they do... Aside from this and them taking literally forever to answer the phone (sometimes it actually cuts off), when the pizza finally arrives the drivers are always nice and the pizza is still hot. The service from the operator on the phone is OK. Sometimes I'll have to repeat my order numerous times before they get it correct.

Incompetent staff and lousy Pizza. Could not get the order for 1 pizza right!

Pathetically slow service, never order here again. Customer service when contacted said 3 hour wait was normal.. Domino's have a new customer now

Have ordered from here online for years now and never really had much call for complaint. Wrong pudding and wrong drink once. But quick phone call and replacement sent straight out

Ordered for work. Arrived at the wrong unit. Drinks missing, and no debit card ID was asked for by the driver. Very dodgy.

Ordered Pizza on the 5th November....finally arrived after 1 hour and 20 minutes luke warm. As it was a web order I had to complain to both the store and pizza hut customer services. All I wanted was a full refund and I am still waiting for a resolution (one month later)....even after complaining to Pizza Hut Head Office. Never order from this Pizza Hut again!

Called at 11.30pm on Friday, the phone rang for 4 minutes without answer, gutted