Based on 164 opinions finded in 2 websites
Based on 164 opinions finded in 2 websites
Nº 555 in 691 in Havering
Opinions
Delivery always in good time, food always fine - but every time nearly the drink is wrong. Either only deliver 1 when we order 2 or deliver the wrong drink entirely. It may not seem like a massive difference but Pepsi is not Pepsi max.
Lewis . 2025-02-22
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I never got my ice cream with my cookie , as advertised, you have to pay service charge and delivery, so your expecting everything to be there
Taru Patel . 2025-02-14
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We ordered 2 pizzas, received just one :(
Inga . 2025-02-03
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Food was amazing, clean and friendly staff- especially Shah 👍🏼
Shahnaz Khaanam . 2025-01-07
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no sauces delivered with orders
Keith . 2025-01-02
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Arrived hot and was very tasty
Sandra . 2024-12-23
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The pizza is the best I believe but one of my toppings is always missing which is dried chilli flakes. Now every time I collect I make sure they put the chilli flakes but still their Pizza is the best in town 😋
Ramanjeet Thethi . 2024-12-21
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the melts where hard and the cheese was burnt in side, not good.
Toni . 2024-12-21
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Great food always happy to order from here. Every time I’ve ordered it never disappointed
Gulafraz Raja . 2024-11-28
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Excellent service,,good management and delicious food all the time.recommended
Bobby Sanders . 2024-11-24
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I am never disappointed when ordering pizza from Rainham Pizzahut. Happy with the food and service. The staff are always helpful.
Gulhan Sevdi . 2024-11-24
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Astonishing customer service. The lady receptionist is one of the kindest receptionists I’ve ever been in contact with, always being positive and dealing with me very well. Not only her amazing attitude, the food itself is something else. I’ve been a customer coming here for years now and I can easily say it’s one of the best food places I’ve ever been to.
Lyniix . 2024-11-21
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very good service and very fresh and delicious pizza every time.
shayy . 2024-11-20
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Friendly staff, they always help, I buy pizza there 15 years ,never ever complain, perfect food , realy chea price.
Samon Wolf . 2024-11-20
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Very good deals, staff is always friendly in particular Ali and he helped suggest what pizza i should have. Food is excellent! 10/10 would recommend
Hasan . 2024-11-18
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Cross contamination at their finest. Not even secretive about it since they make it right in front of you. When I told them I have allergies to certain ingredients, they don't care. When questioned, I asked for a refund. They refused, eventually the manager threatening me to leave without the pizza and/or the refund. I refused to leave without either a fresh made pizza with the cross contamination by instead they pulled out a knife. They also called the police but since Usman (name of the guy) the manager of the place pulled a knife, he didn't know it was a serious allegations made against him and he was scared. He eventually didn't want to press any charges since he wasn't the victim. Absolute bunch of cowboys. Do not go here and waste your money to a pathetic bunch. I will report this to the head office and trading standards and ensure they all lose their jobs. Read reviews carefully and not from their own members of staff or family.
Nabeel Hassan . 2024-11-17
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These are the worst place to deal with and the staff are clueless and rude avoid this place like the plague DONT GO HERE DONT GO HERE DONT GO HERE DONT GO HERE DONT GO HERE DONT GO HERE DONT GO HERE DONT GO HERE DONT GO HERE DONT GO HERE DONT GO HERE DONT GO HERE DONT GO HERE DONT GO HERE DONT GO HERE DONT GO HERE DONT GO HERE DONT GO HERE DONT GO HERE DONT GO HERE DONT GO HERE DONT GO HERE DONT GO HERE DONT GO HERE DONT GO HERE DONT GO HERE DONT GO HERE DONT GO HERE DONT GO HERE DONT GO HERE DONT GO HERE DONT GO HERE DONT GO HERE DONT GO HERE DONT GO HERE DONT GO HERE DONT GO HERE DONT GO HERE DONT GO HERE DONT GO HERE
Colin Wild . 2024-11-15
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Ordering from this branch for a couple of years now. Fantastic service. Prompt on time delivery. They answer the phone quickly too. Pizzas are cooked the right way. Pre-ordering is easy and simple.
N M . 2024-11-13
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Not the right ingredients used on pizza topping
Stuart . 2024-11-08
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Ordered the pizza for the first time (collected it myself) and it was really good, we have enjoyed it and we will be returning very soon 👌👌 Service was also great, friendly staff. Thank you!
Denisa Bertova . 2024-10-12
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Order pizza for collection when collected , very happy to see the pizza quality 😀 and customer service The man there was very helpful
Misbah Aamer . 2024-10-01
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I ordered online for collection and when I collected my pizza, the person there called (Imran ) he was very helpful and friendly I was very satisfied with the service I will recommend to my friends
M Aamer . 2024-10-01
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Ordered my dinner yesterday the food was delicious and hot and the receptionist was very friendly and helpful
Mutahhar Ahsan . 2024-09-30
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Great food 😊fast and friendly team . Thank you
A K . 2024-09-29
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Piping hot pizza and delivered on time
anam maqsood . 2024-09-29
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No more Classic crust which was perfect. Now its thin crust if you order classic just for info.
Raj . 2024-09-28
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Had a stuffed crust meat feast for collection, was cooked perfect and piping hot and just so stringy. 10/10
Aaren Price (Azzy) . 2024-09-11
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Ordered my lunch today the staff was very friendly
Jawad Ahsan . 2024-08-24
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Nice pizza and lovely environment 👌
khan jiii . 2024-08-23
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Great tasty food. The service we recieved was amazing and will definitely be going back. Happy customer.
sandeep Dogra . 2024-08-23
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Well prepared pizza and hot. Very friendly staff. 100% recommended
Muhammad Khan . 2024-08-23
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Pizza look like it had been battered across the floor n was over cooked and not cut properly
K'c . 2024-08-07
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Incredibly stodgy and unpleasant compared to other pizza places nearby. Heavy dough and tasteless toppings. Wouldn’t order from here again.
Ria . 2024-07-15
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After what I saw what was put on my pizza I wanted to vomit🤮 . As I was standing by the till waiting for my pizza the lady shook a rusted looking can that sounded like a graffiti spray can which turns out to be grease spray and sprayed it all over my pizza covering it in obsessive amount of grease.🤢NEVER AGAIN!
J T . 2024-07-11
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The order was completely wrong. Ordered 2 tear and shares and got a portion of cheese garlic bread. Messed up the crusts on the pizzas too. Absolutely ridiculous and we only got a credit refund rather than an actual refund!
Katie . 2024-06-14
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Driver picked my order up first then drove to kfc to pick up another order, dropped them first then brought mine resulting in my pizza being stone cold! Absolutely fuming! Pay a lot of money for something that turns up freezing! It’s just not on
Joe . 2024-06-01
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Lovey pizza fast service and polite staff
jo davis . 2024-05-21
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Delivery driver was polite and friendly, food delivery time jumped around a lot but after the final change it was on time.
Samantha . 2024-04-30
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This place is just take away only. Polite and helpful staff.
Emre Bektas . 2024-04-30
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The time slot got changed 3 times and the food was slidden to the back of the box and some of it was cold.
Sophie . 2024-04-29
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I got delivered after 1 hour 20 minutes.food was so cold.very bad service I faced 2nd time no more order from there🙁
Bhupinder Singh . 2024-03-21
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Pick up a Pizza. Ordered online.
Tony (Biker Boy) . 2024-03-15
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food on time, and hot and yummy 😋
Pauline . 2024-02-15
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Quality and size is not good (chicken pizza)
Akshay . 2024-01-13
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Every time you order with these guys they either get something wrong or don't deliver at all kind of ridiculous
Dominijus Puidokas . 2023-12-24
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The food tastes great, apart from the garlic bread usually being hard. Food is always hot, delivery time is sometimes fast but most of the time it takes 30 - 40 minutes to arrive. The prices seem too high though. At the moment, I'm not happy that the 'Buy 1 Get 1 Free' deal is collection only.. and currently, there's no good deals for a '2 large pizza meal, 1 side and a drink', it's coming to over £30.. when it's usually like 26 or something
Steven Alan Soper . 2023-12-10
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Although the good delivered was good, half the order was missing, the driver simply said phone up and they will refund, not the service you expect when you order you expect the right stuff
mark . 2023-12-07
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Delivery too much late and also i do not receive my order and ahown that my order is delivered
Sukhmander . 2023-12-06
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Nice pizza just a bit greasy hence 4 stars but still hot when delivered and on time so will return
John . 2023-11-21
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Take longer than the 30-40 minute window everytime. Food is cold and rude drivers/staff over phone
Brandon Evans . 2023-11-11
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Tried to order over the phone and the lady who took the call is extremely rude. My wife was getting her card details and she told her to hurry up and she says order online. I phoned to order over the phone for a reason. She is so extremely cheeky I will not be ordering again from there and will be speaking to the manager in due course because this cannot go on.
Junaid Khan . 2023-11-02
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Fast and efficient Delivery. Plus always the happy with the quality.
Dev Farmah . 2023-10-30
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Food was cold, item missing. When I called to complain they hung up and me..
Christiana . 2023-10-05
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After waiting for 25 mint to order on the counter the Asian lady come and saud sorry we're so busy and can't take order what a joke worst services.
Moin Saiyad . 2023-09-09
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Tried the new big newyorker on arrival it was cold and the little cheese on it was solid, description stated sourdough base but was made with the five pound pizza base. Tried to talk to the store directly promised a call back and nothing. Will not order again
Tanya Williams . 2023-08-15
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Order came faster than expected, was piping hot and very tasty, would order again.
James Drury . 2023-04-25
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Asif at Pizza Hut is really great gr8 service
Miranda Mensah . 2023-04-21
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The worst pizza I’ve ever had!
Billy . 2023-04-13
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Very misleading online, any pizza any size £8.99 but then continues to charge you more money on top with every choice you select. Absolute con and false advertising!
Mathew Hayes . 2023-02-10
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1hr 50 min still no pizzas have rang 3 times and have said despatched twice first time after 1hr 2nd time 1hr15 min 3rd time 1hr 35 blamed the driver liars, then when we got them tasteless will no use again No wonder they are closing down in Australia
Mac . 2023-02-09
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Whenever I visit this hut during lunch hour the food is just awesome and out of this world. and today was no different actually better then ever. Thank you so much guys for me having such a great experience not just the food but customer service as well, Class beyond doubt. Manager and all the staff are really professional, pleasant and precise. Thanks Kashif
kashif siddiqui . 2023-01-30
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Late and rude staff. Claimed they called and tried delivering but they never
Ian . 2023-01-27
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My favourite place to get pizza!
Naomi Mugalu . 2022-12-15
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Our pizza was delivered on time, tasted great and the gentleman who delivered it to us - Shah, was very polite and friendly. A very happy customer indeed, thank you.
VADES . 2022-12-07
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Worse pizza every, late , cold , rude driver , you guys should nor even be in business anymore , costumer service next to nothing, absolute rubbish, do the decent thing and f off
Andrei Popa . 2022-12-03
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What’s a zero star rating, ordered online 2 cookie doughs and a brownie. Got sent 3 cookie doughs. Called the branch spoke to a rude and uneducated employee who was shouting through the phone named “kumar” I just wanted a refund and then to collect the food and give me what I ordered but he kept shouting at me and then went to hang up the phone. This is what happens when you employ people who cannot answer the phone or take a simple order then see the only way is to shout disgusting behaviour they’ve lost a regular customer
Ali Siddiqui . 2022-11-05
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Really good service. Asif was very friendly. Staff always smiling and food is always made quickly and always really nice, fresh and hot. Will always recommend
Nosheen Nazir . 2022-09-06
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No ice cream with the cookie dough
Lewis . 2022-08-26
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Rude staff...!! Wrong order..! Customer service is atterous...!!! Don't look like I'm the 1st to complain about how rude they are
jenny maclennan . 2022-07-19
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Very nice, hot and tasty. Will order again.
Adrian . 2022-07-16
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Literally took my money and just refused to give me the food I ordered
Priya . 2022-07-10
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All arrived hot and tasty - especially loved the flatbreads we had 3 all with different toppings
Ann . 2022-05-20
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Don’t bother they cook food leave it sitting there don’t deliver it when you ring up after your food is harf a hour late they say there waiting for a just eat driver take it from me don’t bother ordering if your hungry because you won’t get your food anytime soon
Jody . 2022-05-10
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So, this Pizza Hut has drastically changed since new management have taken over. The pizzas are tasty and have that distinct Pizza Hut flavour to them. The staff are friendly and hard working. I had some terrible experiences at this place years ago, my son wanted to try it so I got one for him with low expectations but it was very nice I was shocked. I have since returned and it has been great!
Phil White . 2022-05-06
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This is our go-to branch for Pizza collection. We do have other options like Domino's but prefer the fantastic service you get here and food is always hot and tasty. Can't fault these guys.
Nike B . 2022-04-30
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Terrible customer service, wrong order and after 2 hours of back and forth trying to sort it out however they cut the phone and said 'I'm sorry I cant do anything. or we haven't received any orders from your address'. I got the same response when I went to the shop in person to sort it. very frustrating and an overall terrible experience. I'm using dominoes next and everyone reading this should too. if I could I would rate this 0-5. Terrible customer service!
Joel G . 2022-04-23
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Pizza was 20 minutes late and when it arrived it was the wrong one. Tried calling for at least 15 minutes and was hung up on every single time. I'll go to dominos next time
Emma D'Arcy . 2022-03-05
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On time and pizza's were delicious.
Julie Tripp . 2022-02-19
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Delicious Pizza, friendly staff, I had a very long day and just wanted to grab something to eat, one of the staff noticed that and he even came out of the shop and handed me my order while I was waiting in my car, he absolutely made my day, thank you guys.
Mohammed Shamallakh . 2021-12-12
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Usually good, on this occasion, arrived burnt on top, undercooked inside, very chewy. Tried calling branch straight away to let them know they messed up, no pick up. Emailed customer service for refund, they refused. Lolz. Don’t expect anything if things go wrong.
Re Iq . 2021-12-07
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Worst delivery service can't found address after you left with out food
Laurynas Vasylius . 2021-11-26
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This store has really improved their game. Excellent customer service.
Mohammad Arshil Vohora . 2021-10-28
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Terrible says pizza was delivered looked on camera no delivery was tried phoned person said he had knocked but no answer when he never did still no pizza came phoned again and person said it was given to me when it never
Gaynor Lethbridge . 2021-10-27
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Our pizza were running late on the tracker and hadn't left the store. I was offered a bottle of drink and it was explained to me that the driver had some problems getting petrol due to the current shortage. I was concerned that they would arrive cold and was told that fresh pizzas would be prepared. The lovely driver arrived about 15 mins later with the original pizza and the fresh ones...all of which were still hot. He was very apologetic and had such a lovely manner. It was very much appreciated - especially on a busy Saturday night.
B H . 2021-09-25
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just ordered 24 pizza's with sides and drinks from Rainham pizza hut for work guys, order turned up on time, food was very fresh as usual, staff are very friendly. beats dominos hands down
Ross Cave . 2021-09-23
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Great food, nice staff, and on time
Marichel Murphy . 2021-08-28
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I had a problem with delivery guy and the store delt with it so quickly. Reordered my food an the service was amazing. Recently I ordered online an made an error on my order. Spoke with imran over the phone an he resent my order out it came on time and food was really yummy.
Astha Sharma . 2021-08-21
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Got my order wrong but looked after me when fixing it!
Kuran Rai . 2021-08-09
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Great place! Amazing food and drinks, as well as convenience. I recommend to all!
Peter . 2021-07-18
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I have used this branch twice in the last month or so. I ordered via über eats and also Gourmet Society. The food is consistent and I was also impressed with the actual delivery times. The pizzas are hot as you would expect and also tasty. I’d happily recommend this branch.
Sajeevan Sreedharan . 2021-07-03
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Bought a large pizza and two sides for £20.00 and i got charged 50p for a garlic and hurb dip anything for extra money.
Mo Khan . 2021-06-24
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Ordered garlic bites to share and got a stomach virus from literally an hour later. Cheese must have been offf. Never again
mike smith . 2021-06-09
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But greasy ans bad customer reception
Rohith Rajendran . 2021-04-04
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Always on time, and pipping hot
Jamie mcateer . 2021-04-03
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Very nice pizza delivery girl, and good pizza from Rainham Pizza Hut
paul connolly . 2021-03-29
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Failing to follow delivery instructions every time, it is quarantine and they don't even follow the government guidelines
Andrius Stankunas . 2021-03-17
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Pick up only, small place, never answer the call. Most of of the time you have to go order and wait. Staff is very laid back. 4/10
Bobby yoggi . 2021-03-14
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Friendly, lovely, professional and realible staff. Food was delicious and hot and the Service was great. I highly recommended it! I will definitely come again.
Zanib Kazmi . 2021-02-16
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Unprofessional and silly as they dont have Halal and no one can ask him why dont you keep Halal stuff when you are situated in a community where thousands of people are looking for good Halal pizza.
Bollywood Music GURU . 2020-12-09
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Very pleased with the service from this establishment. Whilst they have made the odd mistake with our previous orders they have gone beyond what we expected to try and put it right. Absolutely fantastic. The food is always delivered as if it had come out of the oven from next door. Piping hot! We could not be happier.
Dave Fegan-Long . 2020-12-05
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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163 Opinions
I've ordered from here a few times now and it's become our local family favourite ♥️ Food is always prepared correctly especially when you have picky eaters like my kids and ask for things to be removed and changed it's always spot on with special requests 🙏 thank you for your service and delicious food. I can't rate the atmosphere as I've not yet physically been to the store to collect. But I assume the people are loving and caring just like they put into when cooking and preparing our meals:)
4037 Opinions