Pizza Hut Delivery in Richmond upon Thames

arrived on time just on time but food was barely warm

never received my food, the driver didn't contact me, just had a message saying it was delivered?!?

Not happy that the driver stuck his head through my sons bedroom window and said "excuse me"??? While he and his girlfriend were laying watching TV. Luckily they were clothed. I'd like to make an official complaint. So if someone could contact me I would be obliged.

Go here at least once a week for my lunch. Great service , great food. Always friendly remember my name. Always a lovely treat

Best pizza and very kindly staff

very rude costumer service, swearing on customers on background when you order food . Discussing

Pizza was cold and not cooked properly wiil be asking for refund

wrong order no chips sweetcorn and 6 gravies totally wrong delivery driver was good

Terrible service and I'm pretty sure I saw a worker spit in the pizza sauce when I complained

My order didn’t come to my house

Me robaron, muy poca pizza para tanto dinero

Order has been delivered after 2 hours and completely cold food!

Bad with delivery, rude staff, sent wrong pizza and asked for it back and gave me my pizza after being delivered to someone else where the seal had been broken which is very unhygienic and unsafe as you don’t know what the other person has done with it.

Very bad,because don’t give drink,but I was ordered,it’s not nice,kids very sad

My food came late and was cold even if arrived

Ordered a classic deep pan after years, as I craved the classic dough only to receive something that resembled thin crust. Really disappointed, I mean I know everyone’s cutting corners but come on now!

Poor quality ingredients the pizza was cold and not good it could be not eaten..also the made me wait more time than it said in the beginning

Food was delivered cold, looks like been left out for really long called restaurant 2 times nobody picked up phone, HORRIBLE CUSTOMER SERVICE

The food was room temperature as if it was left aside for some time. The cookie dough was all dried and hard, wings were almost cold and the pizza was hard at room temp

Missing item..driver knew said he would return Never did still waiting

Absolutely ridiculous, after spending over £30 for one pizza and one side it gets delivered cold with missing toppings.

Don’t recommended we got meat pizza instead vegetarian. No one taking responsibility for the mistake. At the end got no money, no dinner, no nice evening. Not gonna order ever again. All vegetation people be careful as no one use stickers to level vegetarian stuff, drivers don’t know/ not aware what they are delivering so you can end up like me with meat in the house😔

Not had pizza hut for a long time. I find it a bit sweet, and would like to add chilli and garlic, but it was nice, so no complaints really...

Lovely pizzas great service fast delivery

Cold pizza cold potato wedges cold garlic bread are these restaurants not able to keep food warm because of a cold spell absolutely disgusting

I’m not happy with my orders always missing the items

bbq sauce on the pizza i put tomato not bbq

Pizza was burnt and rock hard 😡

Dont order the pizza from this Whitton . Pizza delivery is very late and Pizzhut sure will lose the bussiness if they continue this manner for taste . I never tasted this kind of worst taste in my life

Worst pizaa i and my family ever had it.. NO TASTE in Sauce, NO fresh cheese and completely tasteless Toppings.... WASTE of Money.. . BIG NAME BRAND OF PIZZA BUT YOU can get better taste in Supermarket Low Price Value with Better Quality....

Situated 2.2 miles from home but refused saying we are too far and out of their delivery zones. Yet the one about 2.8 miles away were very happy and delivered the pizza. Both Pizza Hut branches.

Gave me the wrong sauce on my pizza ruined everything

Sooo short staffed!!! Put on hold 3 times to order 2 cookies!

Pizza hut online lost our £70 order for mother's day. Epic fail. Shop staff were useless and refused to give us our pizzas. Instead they directed us to online support, having first given us customer service telephone numbers that they knew were no longer working. Absolutely dreadful service.

Excellent service and pizza piping hot when delivered

Driver went to the wrong house.

I paid for garlic sauce and didn't get it. Also, said no garlic salt on the base but that was on it too. This is the 2nd time this has happened. Think I might have to go elsewhere next time.

Delivery driver very very very nice !! Thank you so much 🥰🥰🥰

It was all cold, I cant eat this and I'm not a big fan of reheating things.

Missing main meal. Pizza Hut not interested when called, put the blame on Just Eat

Super service The driver delivered it steaming hot Much appreciated Thank you

The pizza lacked toppings and the base was very hard.

Great delivery but... The ingredients for the money this Pizza cost is much less than enough...

Good pizza and delivery is fast.

No ice cream was delivered with the cookie dough

Very friendly driver and great delivery time

I work in here.. u can find our deals 7on7. Just ask us in the shop. Nice bacon chicken and extra cheese pizza .. the best in whitton

Pizzahut is massively expensive. If I didn’t have a gift card I would not have bought from them.

Wrong pizza arrived i ordered Hawaiian i got plain cheese and tomato better luck next time I hope

Pizza came quickly and driver, Tony, was lovely. Thank you

Tomasz fantastic chef. Best pizza men in London. Best pizza hut in town

First pizza wasn’t delivered to the right address but the second pizza was delivered to the right address and it was delicious

Excellent service!! The other day we ordered pizza hut and this drive, who sounded Italian , impressed me with his manner and kindness. I haven't asked his name, because he was in a rush, but I just wanted to thank him a lot ! Thanks for your great job. Best pizza in Whitton!

Horrible pizza and worst customer service from manager called Malik that’s the name he told me but I am sure that’s not his name . Not the experience we usually have at other Pizza Hut restaurants

lovely Restaurant, delicious pizza and great staff specially Thomas who serve me with patience and kindness Thanks Pizza Hut Thanks Thomas

Food took a long time to arrive (ordered 18:30 on a Sunday evening, arrived at 20:10). Food itself was delicious as always.

Horrible pizza. Not the standard you would expect from a reputable brand. My order was sent to this branch by accident. Will ensure it never goes there again. Warning to others out there don't waist your money.

Very good and in convenient place. Waiting is not a issue. Lots of offers and very fast service

Food on time. Very polite driver. But the pizza was filth! So greasy we threw it away. Won’t use again

I had asked for no onions on the chicken supreme, the order came with onions. The delivery guy knocked, then rand the doorbell then waited for me to open the door. When I asked him to leave the order on the doorstep, he grumbled about bending and getting up and told me he should be charging me more. Extremely rude.

We order almost every week , and sometimes is very tasty, but sometimes is not, still our favorite

WARNING! Dry burnt tasteless base of pizza hard waste of money will never use again !!

When delivered items were missing to our order, upon calling up to get the item we paid for delivered it took a long time to arrive. No sort of compensation was even offered. Apart from that the pizza was not good either, poor tasting ingredients and toppings sub par. Wont be coming here again!

Ordered through deliveroo. Added my address. And watched on the app as my pizza sailed by to a random address 2.7 miles away, I contacted driver and he wasn't prepared to re-deliver, I spoke with the rudest guy ever at pizza hut who just tried to Palm me off. Customers service is a zero at that establishment. Swerve ordering online with deliveroo,

Order was sent to the wrong address, no apology when I called to complain cold and chewy pizza. Never had this problem with Dominos won't be ordering from Whitton Highstreet Pizza Hut again

thanks for a great pizza with a smile!

love cheesy bits and cookies Dough

Delivered early and piping hot, good service

Quick and cheap. I got Pizza and a drink for £3.99

The food was terrible so greasy that I couldn’t eat it Really unhappy

Lovely restaurant. Great pizza's and friendly staff

Bad pizza presentation, and taste was not accordingly with other pizzas I had from other pizza huts. Also a little while after eating had diarrhea!. Conclusion... never to order again. Another customer you lost.

My pizza was lovely, nice and hot and fresh. Will definitely order again.

Nice pizzas but great cookie dough dessert!

Not impressed, I asked for no garlic on pizza it arrived smothered in the stuff, I asked for one pizza with NO CHEESE, they didn't pay attention. On top of that I got a mouthful from the driver as he reckons he was at my house half an hour earlier than stated with restaurant.

Pizza is good but a when I ordered a custom pizza a member of staff accused me off lying that I never said I didn't want an ingredient that I am allergic to. Some staff are very nice but some shouldn't work there at all of their manners

Complete rubbish! It’s 10.08pm and I ordered my food around 7.30pm. Never arrived and the a-holes had the cheek to mark it as delivered!!! 😡😡

Great pizza! Delivered earlier than predicted!

Food was great! They delivered the wrong pizza, but was rectified pretty quickly by the manager, with the correct pizza delivered.

They told me 15 minutes but make me wait 40 minutes, due to their mistake, other than this pizza is ok

I brought 4 medium pizzas from 25 High St, Whitton, Twickenham, TW2 7LB. Both my young children were sick with diarrhoea. The shop refused to refund me (around £20) because I had nor medical certificate. What a horrible experience. I called them many times to explain and in the end it was referred to Karol the manager. My youngest son took 2 days off school. I told them I would write an appropriate review and they could not care less. I WOULD NEVER USE THEM AGAIN, REALLY BAD SERVICE AND PIZZA

Tried to phone to place an order. Got picked up the calls but hang up without even say hello. Ended up needed to order it online :( Reach the shop which no one waiting, deliver drivers are here.

Pizza Hut is now my go to pizza delivery company. Great work

Food was nice and hot, and delivered very quickly

Great service from start to finish. Polite and friendly staff. Fresh and tasty pizzas.

Just eat driver did not deliver food at all, had to contact restaurant directly and get them to deliver using their own driver, won’t be using just eat again had enough now

The pizza was lukewarm. Ordered extra dip to find out that no dip is provided and that with having ordered extra I wouldn't of had any at all unlike the Dominos pizza I ordered directly after which was super hot and came with extra dip on top of the complimentary dip that comes with each order. Will not order again from Pizza Hut

I have used it before but it was very bland and boaring. I have to say the staff are really unhelpful.

Awful. Ordered 2 pizzas ...felt like it was just a dough pizza....toppings were non existent! Please please please come back Tw2 pizza around the corner....does anyone know when re-opening ...whittonites don't deserve the torture of pizza hut!

After my money went to "pending" they send me an email saying "sorry we can't deliver your order". So now I'll have to wait my money for 48 hours. Is that ok?

We order regularly and we get what we pay for most of the time.

Wow. Just ordered at 6pm. They said it'd be 45 mins. Rang at 7.25pm. They lied and said they'd knocked on the door and waited 10 minutes and also rang our phone. Total lies ...we were watching blummin Emmerdale! Then arrived at 7.38 with a stone cold pizza, garlic bread and chicken strippers. It's not so much the delay ... but the poor response to dealing with a customer service hitch. If you cock up - Whitton Pizza Hut - just own it and you'll get more respect.

Eaten in moderation not real full.of of fat and greased up.food my favourite goid family food for sharing

called on their takeaway phone more than 5 times and no one picked up! The date is the 25th of August. What is wrong???? Its open too!!

Don't ever order a pizza from Huuut

Pizza not cooked properly, paid for extra items but were not delivered. Very bad service overall, really disappointed.

Love pizza Hut! Never have to wait to long!

We have ordered pizza yesterday evening and it was very disappointing . The lady even did not ask what base we want and obviously they delivered on a thick base . When I called the Pizza Hut in Whitton she said she is sorry and she does not know what to do. In this case you should maybe invest time to train your people and deliver a better service. I worked for long in customer services and we would never treat our customer this way ....

1 star review because the delivery mopeds were doing wheelies along Whitton Road on their mopeds.. grow up lads

Awful Pizza. On one of the pizza cheese was like spread all over the place. Cheesecand dough were separate.Pizza was not cooked to perfection. Never going to order again from this branch. Really disappointed.