Pizza Hut Delivery in Highland

Pizza costed £20 per pizza and the pizzas that arrived were tiny and barely fed one person even though they said it fed 2 people plus the dips I ordered never came definitely not impressed

horrible pizza had sweetcorn on it really horrible put it in the bin it was that bad

Ordered a pizza deal for delivery direct from the restaurant. Arrived an hour and a half later. Delivered by Just Eat although we didn't order through them. Pizzas were cold, and one was just pure salt, couldn't taste anything else. Used them before and it was nice. Wouldn't use again, rubbish

Paid for large and a garlic crust, got medium and the crust was just the basic one

Good service & all stuff friendly

Me and my family loves Pizza Hut there pizza is so good

Excellent customer service, very quick service best pizza Vrienda!

Dana is osm . She did good services 👏

Quick delivery and hot, tasty pizza ! Great service from the Inverness team.

I had a fantastic experience at Pizza Hut. The food was delicious and served fresh, but what really made the visit special was the excellent service from Vrinda. She was incredibly friendly, professional, and attentive, making sure everything was perfect. It’s always great to see staff who genuinely care about customer satisfaction. Thank you, Vrinda, for your warm hospitality you truly made our visit memorable. Highly recommend this branch

Absolutely fantastic experience with Pizza Hut - Delivery Inverness! The food arrived hot, fresh, and right on time. The crust was perfectly baked, the toppings were generous, and everything tasted amazing — exactly what you'd hope for from a top-tier pizza chain. What really stood out was the professional and friendly service. A big shout-out to Vrinda, the Restaurant General Manager, for running such a well-organized and customer-focused team. It’s clear she takes pride in ensuring every order meets the highest standard. The staff was courteous and efficient, and it made the whole experience seamless. Highly recommend ordering from this location — great food, great service, and great leadership!

Took pizza for takeway she forgot to give it waited more than 5 min to ask her as she was throughout the time on phone & pathetic was pizza undercooked and hair on it wont visit again

We just wanted to grab a little sidedish before getting on the Bus, the waitress said it‘ll take 5 Minutes. After she took forever and completly ignored us as we tried to shout to get her attention to ask how Long it’s gonna take, she remained ignoring us, talked to someone on the Phone and we left. I'll Never come here again and on account of having to get the Bus and her completly ignoring me I never got a refund either. Awful Service AT BEST.

I would of given no stars if possible. As the staff in here are so so rude!! Waited 5 minutes before the manager acknowledged us in the shop! Then said I couldn't pay cash because she had no change, although I was paying in exact cash. So I paid cash!! And to top it off the pizza was under cooked!!

Me and my friends went into the store to grab some food but unfortunately we were met by the rudest member of staff i think iv ever come across, the lady rolled her eyes at us when ordering and was very dismissive. She made me and my friends felt as if we were causing her an inconvenience by her attitude. Definitely won’t be returning after this horrible experience

I placed the order at 9:30 pm, with a maximum delivery date of 10:05 pm. They only delivered it at 11:15 pm, and they still hadn't delivered the drink! My kids were already asleep by then. I tried to cancel half an hour before arriving, but they said they had already made the pizza and couldn't deliver it anymore. The delivery guy didn't even bother to go get the soda, he simply said he didn't bring it, even after being over an hour late! Terrible, I don't recommend it!

Sadly let down by cold food, and then by service with no answer on the phone for over an hour.

We ordered through the website as usual as we usually get their own drivers. There was no mention prior to ordering that we would be fobbed off onto an Uber delivery! If there was I wouldn't have ordered in the first place. As soon as we placed the order I had a text through that we had an Uber delivery. The website and confirmation email quoted 17:54 to 18:04 delivery time . Uber quoted "latest 18:55" like wtf?? Turned up about 18:35. By the time Uber had picked our order up and dropped off multiple deliveries on the way to us our order was barely warm, it was soggy and the ice cream for the dessert was completely melted. Disappointed as most of our experiences with this store were positive in the past, but won't be ordering again.

Amazingly helpful and friendly staff. Fresh pizza. Loved it

Didn’t get my order right. Gave me some melt thing instead of my cheese garlic bread. Didn’t get my cookie dough or Pepsi

Waited almost two hours before they cancelled our order, they do not answer their phone to customers and only answered when we called their head office and they put us through. When spoken to about this they blamed their delivery driver and I asked when it would be here, they informed me that it is ready to go so had obviously been sitting for a considerable amount of time. The lady in their head office was helpful and made an apology but the staff at their Inverness branch just tried to blame other people and offered no apology. Disgraceful service and I won’t be ordering from them ever again!

The food never arrived and the staff are useless in the branch. Literally useless, what a shambles

We did not receive our order and when I called Pizza Hut Inverness, they said they had a problem with fridge and all orders had been cancelled. Nobody told us this or made any contact. By the app it looked as though I’m our order was being delivered. I am looking for my refund???

Late and cold, nice driver though

Ordered my food at 19:19 with an estimated delivery time of 19:44 - 19:54 It's now 21:34 nothing Tried calling 3 times but unable to get through Poor service

everytime I checked the time went forward 10 or 20 minutes kids were crying I would go to dominoes but usually get a better pizza from yous I spoke to the restaurant and he was waiting for driver so pizza was sitting waiting. also you say you had a deal on spend over £20 and get free fries or potatoes wedges I got nothing but 2 cold pizzas and kids crying will never do that again. Would like fully reimbursed please

Looked on tracker saw the car go round and round went outside to see if I could see car then hot message to say it was delivered but looks as if delivered to the next street

very polite and friendly courier

2 hours since ordering still not delivered

Absolutely disgusting I ordered food and it’s been 2 hours still haven’t arrived, I phoned the place and he was very rude on the phone apparently they don’t have a driver, he then started to yawn on the phone and talked fast then hung up like still haven’t received my food

Ordered my food online through the Pizza Hut website at 1905 hours. It stated estimated time for delivery was to be 1937 hours at the latest. It’s now 2121 hours, still no food order. I have attempted to call the shop on several occasions and there’s no answer. The delivery time keeps changing every minute on my phone now. Absolutely appalling service. Will never order from this shop again.

2 and a half hours for delivery

I ordered a pizza, it said it would arrive in 30 minutes and I waited half an hour. and when I called to ask where the pizza I paid for was, they hung up without any explanation Why does she give orders if she doesn't follow them?

Pizza box was crushed and pizza was folded...also, no dip

Took me an hour from when it was due to turning up and the app saying ready to it not being made

Food was good, hot, everything was good

Been numerous mistakes from this specific pizza hut restaurant. Other day ordered a no cheese pizza due to allergies and recieved one with cheese. The supposed “manager” was rude and we had to get in a worker which was better help than the “manager”. Hope she takes his position.

Both Pizzas luke warm, one pizza was very soggy and very poor amount of toppings. Wedges weren’t fully cooked. Really disappointing

I mean, quality wise you know what you get, it's pizza hut. Not really the best pizza in the world, but definitely greasy at the right point to make your stomach melt. The staff is extremely nice and patient, especially with kids! And prices are incredibly good for the area! If you're not looking for a fancy dinner, it's a safe place. Manager is extremely nice!

The pizza itself isn't bad either... But the service of the staff at this place really needs to be reviewed!!!

I want in too early before they opened but Christophe was still very helpful and served me when he didn't really have too. Thanks Christophe!

awful service, i was given someone elses order

Then tried to deliver to the wrong address. Then argued with me about it. They do not answer the phone. I had to drive to the shop to receive a rude response from the staff. £45 worth of order and a drawn out refund process. I have never witnessed such poor service.

We order pizza to collect between train connections. Orders are always ready at agreed time and correctly made. Staff always friendly and efficient.

Pizza's are fresh the new dough is so good it's unreal! Would highly recommend!

The food was fine, but the delivery driver did not have it in one of those bags to keep it warm and 3 of the boxes sealed stickers by the resteraunt, were burst open upon delivery

order came early but pizza was not fully cooked and only warm in the center

Just wanted to say a big thank you to the lovely manager and staff and the delivery staff for going above and beyond in taking care of our order! Cannot ever fault the wonderful food and services received, thank you so much for coming out twice in the snow, and replacing a missing item in our order. Thank you!

excellent delivery driver thank you. pizza was tasty

Don't know what the food was like cause the driver stole it.

Easily accessible with great customer service

Ordered at 8pm and arrived at midnight after I was already in bed and giving up on it arriving. It took so long that I ended up ordering another takeaway from somewhere else, that arrived, eaten it and gone to bed by the time Pizza Hut arrived and when it did arrive the order was wrong. Never again

Never gets the order correct there is always something missing!

Wioletta 🪻is amazing. She makes the best pizza 🍕 and it's almost always ready on time. I wish all the rest of the staff were as good.

Lovely staff really looked after me particularly Violetta 10/10

Ordered at half 6 and it’s just been delivered at querter to 9 and it’s stone cold , would like a refund

Ice cream melted and leaked on to chips. The pizza was cold and incredibly greasy with no garlic on the crusts just specs. Just an awful delivery. I called the restaurant to ensure I receive a VAT receipt they said I’ll get one but I didn’t. Driver was a nice guy though

My order said that it was delivered but never arrived or else was delivered to the wrong address

Slow, pizza wasn’t cut properly, nearly missed my train waiting, hardly any cheese on it so all topping just fell off when you picked a piece up. Very disappointing.

Ordered extra topping of chicken, paid for said chicken, received a margarita with no chicken.

Driver was extremely polite and pleasant

I’ve tried pizza hut around the world but this one in inverness was literally the best. I walked back to my apartment on the other side of the river and it was still hot. 10/10.

Pizza Huts closed in Spain years ago. I like their pizzas more than those from Telepizza and Dominos. They have several vegan options.

it' was the totally wrong order we received not happy

Food is good quality, but customer service is horrible. I tried ringing the restaurant 5 times to try and get the pizza that I actually ordered, but it just rang out and I was left with something that I didn't want. Will not be ordering from this restaurant again. Very unhappy with this.

Best service and really tasty pizzas

Wrong order delivered,called store was told another order be delivered,waited 1hour called again to be told he forgot,Kristoff i spoke with,asked for a refund as had waited 2hoyrs by this point,his reply was OK!!! Needs training on customer service

Pizza was lovely, but service was very slow, considering no one else was there. They seemed very short staffed, and im guessing the manager was training another guy. But still, the service was very poor indeed If you're prepared to wait, the food is good, not exceptional, but it's a pizza, fast food. But I'd still go back. It might have been an off day.

driver delivered to a different address to mine driver need to learn to read an address

first time using just eat and happily satisfied will definitely use again... thank you

Order completely wrong. Nothing I ordered arrived, unable to vorrect any of the items.

Food looks good, arrived in good time

My food wasn't cooked properly 😕 still waiting on a refund..!!

driver was brilliant and great customer service

My order has not arrived but saying it been delivered my children are waiting for there dinner

The pizza tasted very little and was fundamentally disappointing. Maybe the one with "American bottom" is better? The thin bottom was disappointing anyway. Was also far too expensive compared to what you got. The only positive was the free refill of drinks.

They didn't send 2 items. The pizzas were nice but not the hottest.

Always good fun. Staff are engaging, not zombies like in so many places. Pizza is always hot and tasty. 😊. Parking is a bit tricky. Do NOT use the strothers lane car park across the way. They're well known for scamming people. In a pinch, use rose st multistorey the parking fees are reasonable.

fresh hot and tasty great service will order again

The staff were really rude and clearly showed they did not want to be there. Very inconsiderate when we were nothing but nice to them.

just that the food so dry no moisture and for the price it's just not worth it.

Normally have good experiences with Just Eat and Pizza Hut, but not today. Ordered pizza and when I lifted the lid of the box, all the cheese and toppings came with it.

Cold pizza burnt nachos missing drink bad experience won't order again

Cold pizza burnt nachos missing drink not happy payed over £30 will not order from hear again

Didn’t arrive guessing ma food been nicked by the driver

Ordered online at 15.45 for delivery at 17.45 arrived at 18.08 pizza both cold think it was lying about as could hardly eat it it was like cardboard, potato wedges cold also I asked for no garlic sprinkles and both pizza's covered in them Toppings very scrimp for the price you pay stardard very poor

Excellent food and fast delivery will certainly order from here again.

I’ve tried to get a refund following the help information but there is nothing available on my app except order again .. my order was wrong .. I ordered a deep pan pizza and the one I got was as flat as a pancake and my autistic daughter won’t eat it now and I can’t even get it refunded 🤷‍♀️ I took a photo if you need to see it or just refund me please

Unhappy about delivery time!!!! I ordered my pizza at 20.49 on 26th Dec,and only received it at 22.23. So unhappy about the delivery time !!!! Thanks

Did not enjoy at all and items missing

Great service nice and hot really enjoyed!

Awful 😔. Slow service, mediocre food...don't start with the salad bar 🤢

The pizza from tonight was.... fantastic,no words to say .

We were in 21/10/23 jus after 12p.m. The level of service we got from the female employee was second to none. Her customer service was fantastic, the food was great and just all round a wonderful experience. Thank you and well done 👏

Food was really nice tonight, love their nachos and chicken wings 😋

Excellent value and pleasant staff.

ordered at 6.41 pm for a family dinner. spent over £50. it is 8.16 pm and no pizza, no contact. I have tried phone 5 times but it just rings out. Guess we’ll be making the frozen pizza we have instead!

Food is good. Humans aren't welcome.

Walked in and walked straight to back out place smelt rotten 🤢 Wasn't very clean looking either spillages everywhere

Good plain pizza after a long hike, we got the cheesy crust. A bit pricey though.